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COMFOTEL GRN

3.0 star property

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Standard Quadruple Room | Desk, free WiFi
Standard Quadruple Room | Bathroom | Free toiletries, hair dryer, towels, soap
Interior entrance
Room amenity
Front of property

Reviews

7.0 out of 10
Good

Popular amenities

  • Free WiFi
  • Bar
  • Housekeeping
$57
$47 nightly
$57 total
Total with taxes and fees
Jan 25 - Jan 26

Explore the area

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120 Shepherd's Bush Road, Hammersmith, London, England, W6 7PD
  • Place, Westfield London Shopping Centre
    ‪13 min walk‬
  • Place, Kensington High Street
    ‪14 min walk‬
  • Place, Olympia Events
    ‪14 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪48 min drive‬

Room options

View all photos for Standard Quadruple Room

Desk, free WiFi

Standard Quadruple Room

8.0 out of 10
Very good
(1 review)
  • 161 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Single Room

Standard Single Room | Desk, free WiFi

Standard Single Room

8.4 out of 10
Very good
(5 reviews)
  • 65 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Double Room

Desk, free WiFi

Standard Double Room

  • 75 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Triple Room

Desk, free WiFi

Triple Room

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

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Feb 1 - Feb 2
Total with taxes and fees
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About the neighborhood

London

Located in London (Hammersmith), COMFOTEL GRN is within a 15-minute walk of Kensington High Street and Westfield London Shopping Centre. .This hotel is 3 mi (4.9 km) from Hyde Park and 3.3 mi (5.4 km) from Marble Arch.

What's nearby

  • Shepherd's Bush Empire - 8 min walk - 0.4 miles
  • Westfield London Shopping Centre - 13 min walk - 0.7 miles
  • Eventim Apollo - 13 min walk - 0.7 miles
  • Kensington High Street - 14 min walk - 0.8 miles
  • Olympia Events - 14 min walk - 0.8 miles

Getting around

  • Goldhawk Road Underground Station - 7 min walk
  • Shepherd's Bush Station - 11 min walk
  • Heathrow Airport (LHR) - 32 min drive

Restaurants

  • ‪Deluxe Coffeeworks - ‬6 min walk
  • ‪Liz Cafe - ‬6 min walk
  • ‪Another Brother - ‬1 min walk
  • ‪GAIL's Bakery - ‬1 min walk
  • ‪The Brook Green Hotel - ‬2 min walk

About this property

COMFOTEL GRN

Hotel in London, near Kensington High Street
COMFOTEL GRN offers 18 accommodations with coffee/tea makers and hair dryers. LCD televisions are featured in guestrooms. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Housekeeping is provided daily.
Stay in one of 18 guestrooms featuring LCD televisions. Complimentary wireless internet access is available to keep you connected. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include desks and coffee/tea makers, and housekeeping is provided daily.
The front desk is staffed during limited hours.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Conveniences

  • Limited-hour front desk

Guest services

  • Housekeeping (daily)

Accessibility

  • No elevator

More

  • 1 building

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LCD TV

Food and drink

  • Coffee/tea maker

More

  • Connecting rooms available
  • Desk
  • Heating

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 10:00 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 8:00 AM - midnight
The check-in location differs from the property location; go to: [Comfotel Blu, 114 Shepherds Bush Road, W67PD]
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Comfotel
Comfotel Grn
Comfotel Grn Hotel
Comfotel Grn Hotel London
Comfotel Grn London
Comfotel GRN London, England
Comfotel Hotel London
Comfotel GRN London England
Comfotel Hotel
Comfotel London
The Comfotel
The Comfotel GRN
Comfotel GRN Hotel
Comfotel GRN London
Comfotel GRN Hotel London

COMFOTEL GRN Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 16 out of 74 reviews
Rating 8 - Good. 27 out of 74 reviews
Rating 6 - Okay. 14 out of 74 reviews
Rating 4 - Poor. 8 out of 74 reviews
Rating 2 - Terrible. 9 out of 74 reviews

7.6/10

Cleanliness

7.4/10

Staff & service

7.2/10

Amenities

6.8/10

Property conditions & facilities

Reviews

6/10 Okay

Elena

Business traveler
Liked: Cleanliness
Disliked: Property conditions & facilities

Good if you get nice room! Otherwise don't bother

Not as comfortable as last time I stayed here. This time I had a basement room which was down some rickety broken steps that had no lighting. The door to the street was left open. There was cleaning stuff left out in the hall and a bucket collecting water leaking from the floor above, outside my room. Strong smell of some horrible scented candle presumably to try and mask the smell of weed. The bed wasn't very comfortable, but the room was fairly clean if not nicely decorated. Terrible lighting and could hear next door's TV and the tenant above stomping around.There was lots of hot water. Not as good as the last time I stayed here so probably won't come back.
Stayed 2 nights in Oct 2025

10/10 Excellent

Violet, Notting Hill

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very simple and comfortable stay during my time in London. As a solo traveller, this met all my expectations and I had no problems. Very close to shops and public transport, easy to get around. Thanks for having me.
Stayed 7 nights in Oct 2025

8/10 Good

Zarreen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the hotel is very close to the train station and has lots of places to eat, had a great stay will defi stay again. and the value was good too
Stayed 1 night in Oct 2025

8/10 Good

Elena

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful stay!

Lovely comfortable bed with crisp white sheets and good shower with plenty of hot water. Everything was perfect and my only comment would be that the walls are a little thin and I could hear residence in the next rooms but earplugs sorted that! I was very glad that there was little road noise or passing trains.
Stayed 1 night in Oct 2025

2/10 Terrible

Felipe

Disliked: Staff & service, property conditions & facilities
Too many rooms in the floors!
Stayed 2 nights in Sep 2025

6/10 Okay

Wanessa

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Oct 2025

8/10 Good

Ian

Liked: Cleanliness, staff & service, property conditions & facilities
All good
Stayed 3 nights in Sep 2025

8/10 Good

Ana

Traveled with family
Uncomfortable for taxi, you need yo walk to cross the street as the hotel is on a bus stop in a very busy street, the impossible to cross and taxi can’t stop in the street in front
Stayed 2 nights in Sep 2025

8/10 Good

Miguel

Liked: Cleanliness, staff & service, property conditions & facilities
The room was very small but they do let you know that. Bathroom had a musky smell but I believe that was the built in air freshener. And it’s close to the fire brigade and police station so be prepared for lots of sirens. Overall it was great. No major complaints.
Stayed 2 nights in Sep 2025

2/10 Terrible

Jury

Disliked: Staff & service, property conditions & facilities, room comfort

Waste of Time & Money

Absolutely horrendous experience. Nobody was manning reception when we arrived, so a different hotel guest had to phone for staff just so we could check in. The room itself was incredibly small and cramped, but would have been fine if not for the appalling service. When we tried to check out the reception was, again, entirely unstaffed, despite being within the hours it is supposedly manned. Myself and my partner waited at least 20 minutes for someone to come and check us out, and called the provided number multiple times over that period to try to speak to literally any member of staff. We could not get in touch, so had to just leave our key on a small shelf. This also meant we were unable to store our baggage anywhere, which meant we couldn't do half of the activities that were planned. When I contacted Comfotel GRN to complain, they offered no kind of compensation, and had the nerve to even suggest we try visiting again some other time. Spend your money literally anywhere else - these people don't care about you.
Stayed 1 night in Sep 2025

8/10 Good

Mark

Business traveler
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Sep 2025

8/10 Good

andrew

Liked: Staff & service
Hotel is perfect if you're working in the area.
Stayed 3 nights in Sep 2025

10/10 Excellent

Sio Hoon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Happy with the stay

Easy to check in. We were surprised with the daily room refresh. Clean and comfortable. Location is good.
Stayed 2 nights in Sep 2025

8/10 Good

Hasnaa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, walking distance to restaurants and shopping area.
Stayed 1 night in Sep 2025

2/10 Terrible

Victoria, New Westminster

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
I honestly do not like to give bad reviews. But this one really deserves it. It is the epitome of a catfish hotel. The smell was atrocious, like 50 years of cigarette smoke and animals. The bed was so uncomfortable and NOT what is advertised. I ended up buying a blanket for padding. The stairs outside are basically falling apart. The shower head was broken. The cleaning lady was the only thing actually good about the place. She is kind and is doing the best she can do in the hovel this place is.
Stayed 6 nights in Sep 2025

6/10 Okay

Arnim

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

Ok for the price

The room was unusual hot, and the supplied fan didn't have much impact. Which means you need to leave the window open and endure 24h street noise from a busy main road - ask for a room to the back! Cleaning not quite there: A thick layer of dust on top of the clothes shelf - which I found next morning on my shirt. Hair behind the toilet seat (which was also broken). This is London - and I guess this is the level you have to accept for the price.
Stayed 2 nights in Sep 2025

10/10 Excellent

Isabelle

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
its a great location in london next to westfield and lots of options. it has changed a bit over years. its a nice clean hotel. would be better if they provide breakfast. but happy customer. thanks
Stayed 1 night in Sep 2025

6/10 Okay

Carole

Traveled with family
Liked: Cleanliness
Clean but very tiny rooms
Stayed 3 nights in Aug 2025

2/10 Terrible

Juan Robledo

Traveled with family
Liked: Cleanliness
Disliked: Room comfort

Great people/staff, very very challenging stay!

Temperatures were very warm, no AC, only one very small window from which a great deal of smoke came in through
Stayed 1 night in Jul 2025

8/10 Good

Preben

Traveled with family
Stayed 1 night in Jul 2025

4/10 Poor

Mohammed Omar

Stayed 1 night in Jul 2025

10/10 Excellent

Tom

Stayed 1 night in Jul 2025

2/10 Terrible

Mohsin

Stayed 2 nights in Jun 2025

8/10 Good

Adam

Stayed 2 nights in Jun 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025