4/10 Poor
grace
Business traveler, Traveled with partner
Jan 10, 2026
After i moved to a room with a bath, the people upstairs were very loud. Walking around, talking loudly, and throwing things around. I went to reception to ask for earplugs, which they didn't have!! The guy never acknowledged my concerns or apologise and only said he would speak the guests, which didn't help. I barely slept the first night, and i had an important appointment the next day. In the morning i asked what epse could be done and they told me i could move rooms bht there would be no bath tub, i like to have a tub as the travel arrangements always coz be back pain. I moved to a room that was on the top floor, quite cold at first, and as i was packing up, the cleaner came into my room!! Did not knock on the door or anything, just walked right in!!
Once i moved room, it was fine, but i did not enjoy my stay and would never recommend this hotel. They dont have any consideration, compassion, no ear plugs, and no ice! What type of hotel is this?!!
grace
Stayed 2 nights in Jan 2026




















