citizenM London Victoria Station

4.0 star property

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Photo gallery for citizenM London Victoria Station

Property amenity
Exterior
Premium Room, 1 King Bed (View) | Premium bedding, pillowtop beds, in-room safe, desk
Interior detail
Interior

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Air conditioning
  • Business services
  • Bar
$162
$135 nightly
$162 total
Total with taxes and fees
Feb 13 - Feb 14

Explore the area

View in a map
292 VAUXHALL BRIDGE ROAD, London, England, SW1V 1AE
  • Place, Apollo Victoria Theatre
    ‪2 min walk‬
  • Place, Victoria Station Travel Information Centre
    ‪3 min walk‬
  • Place, Buckingham Palace
    ‪9 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪42 min drive‬

Room options

Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 151 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed (High Floor)

10.0 out of 10
Exceptional
(5 reviews)
  • 151 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

  • 151 sq ft
  • Sleeps 2
  • 1 King Bed

Premium Room, 1 King Bed (View)

  • 151 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Similar properties

About the neighborhood

London

With a stay at citizenM London Victoria Station, you'll be centrally located in London, just a 4-minute walk from Victoria Station Travel Information Centre and 12 minutes by foot from Buckingham Palace. .This property is 0.7 mi (1.2 km) from Westminster Abbey and 1.2 mi (1.9 km) from Big Ben.

What's nearby

  • Westminster Cathedral - 1 min walk - 0.1 miles
  • Apollo Victoria Theatre - 2 min walk - 0.1 miles
  • Victoria Station Travel Information Centre - 3 min walk - 0.2 miles
  • Victoria Palace Theatre - 3 min walk - 0.2 miles
  • Buckingham Palace - 9 min walk - 0.5 miles

Getting around

  • London Victoria Station - 3 min walk
  • Victoria Underground Station - 4 min walk
  • London City Airport (LCY) - 58 min drive

Restaurants

  • ‪Flat Iron - ‬4 min walk
  • ‪Hermanos Colombian Coffee Roasters - ‬3 min walk
  • ‪McDonald's - ‬3 min walk
  • ‪The Duke of York - ‬2 min walk
  • ‪McDonald's - ‬4 min walk

About this property

citizenM London Victoria Station

Property with a restaurant, near Buckingham Palace
CitizenM London Victoria Station offers 226 accommodations with iPads and iPod docking stations. Pillowtop beds feature premium bedding. 43-inch flat-screen televisions come with digital channels. Bathrooms include showers with rainfall showerheads and hydromassage showerheads, complimentary toiletries, and hair dryers.

This London property provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks, safes, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

Make yourself at home in one of the 226 guestrooms featuring iPads and iPod docking stations. Your pillowtop bed comes with premium bedding. 43-inch flat-screen televisions with digital programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries.
Make use of convenient amenities, which include complimentary wireless internet access and a communal living room.
Satisfy your appetite at CanteenM, a restaurant which features a bar/lounge. Dining is also available at the coffee shop/cafe. Mingle with other guests at the complimentary reception, held daily. Buffet breakfasts are available daily from 6:00 AM to 11:00 AM for a fee.
Featured amenities include complimentary wired internet access, a 24-hour business center, and a 24-hour front desk.
A complimentary manager's reception is offered each day.
CanteenM - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
CanteenM - This bar specializes in vegetarian cuisine and serves light fare only. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 11:00 AM for a fee: GBP 20 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • canteenM
  • CanteenM

Things to do

  • TV in common areas

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 24-hour business center
  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Elevator (35 inch wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (30 inches high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 9 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2022
  • Communal living room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Smoking not allowed
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with digital channels
  • iPad
  • iPod dock

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests will receive an access code
Guests are recommended to download the property's CitizenM mobile app before check-in
Information provided by the property may be translated using automated translation tools

Access methods

Access code, staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 10 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 20 per person
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Long-term renters welcome
This property uses wind and solar energy, plus eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector and a security system
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

London Victoria Station
Citizenm London Victoria
citizenM London Victoria Station Hotel
citizenM London Victoria Station London
citizenM London Victoria Station Hotel London

citizenM London Victoria Station Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 1544 out of 2038 reviews
Rating 8 - Good. 356 out of 2038 reviews
Rating 6 - Okay. 88 out of 2038 reviews
Rating 4 - Poor. 28 out of 2038 reviews
Rating 2 - Terrible. 22 out of 2038 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2025

8/10 Good

Arun, Morgantown

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
1. Simple but comfortable room. 2. Staff - excellent! Friendly and efficient. 3. Location - many restaurants and stores nearby at walking distance. Victoria station is also nearby! 4. Area immediately around the hotel seemed a bit rundown - but overall it was a very safe location.
Stayed 3 nights in Oct 2025

10/10 Excellent

Robert, Falls Church

Stayed 1 night in Aug 2025

10/10 Excellent

Keely

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect little hotel at a good price (considering London)
Stayed 3 nights in Jul 2025

10/10 Excellent

Brian

Stayed 5 nights in Sep 2025

8/10 Good

Ann-Marie

Traveled with partner
Liked: Cleanliness, staff & service, amenities
I liked the property, the room space was too small for two people. Overall I had a good experience. I love that it was central to transport and dining.
Stayed 4 nights in Oct 2025

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The bed touching 3 walls was different. We slept with our head by the window so we could get out of bed without bothering each other. Our refrigerator did not work.other than that we loved it!. The location was perfect! We did not eat breakfast at the hotel.
Stayed 4 nights in Oct 2025

10/10 Excellent

Tamera

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was very good.
Stayed 2 nights in Sep 2025

6/10 Okay

Gillian

Stayed 1 night in Oct 2025

10/10 Excellent

Tara

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

10/10 Excellent

Anita

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked how the room was laid out. It was not big but had everything I needed in a very compact way. And it was very clean. Loved the big window by the bed.
Stayed 4 nights in Jul 2025

10/10 Excellent

Kevin

Stayed 1 night in Oct 2025

8/10 Good

Joe

Liked: Cleanliness, property conditions & facilities, room comfort
Needs a coffee pod machine in the room and a kettle + teabags
Stayed 2 nights in Jul 2025

10/10 Excellent

Neale

Stayed 2 nights in Oct 2025

10/10 Excellent

Steven

Stayed 2 nights in Oct 2025

10/10 Excellent

Mark

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A good find near Victoria Station. The room a bit snug and the bed is comfortable and the room is clean. The main lobby and bar are open and available 24/7 and the staff is extremely friendly and helpful.
Stayed 3 nights in Sep 2025

10/10 Excellent

Hovsep

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean. Staff was very friendly
Stayed 9 nights in Jun 2025

10/10 Excellent

Boyd

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hotel. Room a little small but overall a great place to stay.
Stayed 2 nights in Sep 2025

4/10 Poor

Eric

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Oct 2025

10/10 Excellent

Tameka, Orange Park

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay.
Stayed 3 nights in Sep 2025

10/10 Excellent

Connie

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel. Close to restaurants/theatres and attractions. Close to transportation via Victoria station.
Stayed 3 nights in Sep 2025

10/10 Excellent

YEONG MEE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location.
Stayed 4 nights in Sep 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Sep 2025

8/10 Good

Shaun

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cool place. I’ve had larger rooms on cruise ships but great location and super clean.
Stayed 1 night in Sep 2025

10/10 Excellent

Robert

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025