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citizenM London Victoria Station

4.0 star property

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Photo gallery for citizenM London Victoria Station

Property amenity
Premium Room, 1 King Bed (View) | Premium bedding, pillowtop beds, in-room safe, desk
Interior
Interior detail
Exterior

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Air conditioning
  • Business services
  • Bar
$143
$120 nightly
$143 total
Total with taxes and fees
Mar 8 - Mar 9

Explore the area

View in a map
292 VAUXHALL BRIDGE ROAD, London, England, SW1V 1AE
  • Place, Apollo Victoria Theatre
    ‪2 min walk‬
  • Place, Victoria Station Travel Information Centre
    ‪3 min walk‬
  • Place, Buckingham Palace
    ‪9 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪64 min drive‬

Room options

View all photos for Room, 1 King Bed

Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed

10.0 out of 10
Exceptional
(2 reviews)
  • 151 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (High Floor)

Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed (High Floor)

9.8 out of 10
Exceptional
(7 reviews)
  • 151 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

Room, 1 King Bed (Mobility Accessible, Roll-In Shower) | Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

  • 151 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed (View)

Premium Room, 1 King Bed (View) | Premium bedding, pillowtop beds, in-room safe, desk

Premium Room, 1 King Bed (View)

  • City view
  • 151 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

London

With a stay at citizenM London Victoria Station, you'll be centrally located in London, just a 4-minute walk from Victoria Station Travel Information Centre and 12 minutes by foot from Buckingham Palace. .This property is 0.7 mi (1.2 km) from Westminster Abbey and 0.7 mi (1.1 km) from Green Park.

What's nearby

  • Westminster Cathedral - 1 min walk - 0.1 miles
  • Apollo Victoria Theatre - 2 min walk - 0.1 miles
  • Victoria Station Travel Information Centre - 3 min walk - 0.2 miles
  • Victoria Palace Theatre - 3 min walk - 0.2 miles
  • Buckingham Palace - 9 min walk - 0.5 miles

Getting around

  • London Victoria Station - 3 min walk
  • Victoria Underground Station - 4 min walk
  • London City Airport (LCY) - 58 min drive

Restaurants

  • ‪Wetherspoons - ‬5 min walk
  • ‪Hermanos Colombian Coffee Roasters - ‬3 min walk
  • ‪Flat Iron - ‬4 min walk
  • ‪The Duke of York - ‬2 min walk
  • ‪McDonald's - ‬3 min walk

About this property

citizenM London Victoria Station

CitizenM London Victoria Station offers 226 accommodations with iPads and safes. Pillowtop beds feature premium bedding. 43-inch flat-screen televisions come with digital channels. Bathrooms include showers with rainfall showerheads and hydromassage showerheads, complimentary toiletries, and hair dryers.

This London property provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

Make yourself at home in one of the 226 guestrooms featuring iPads and iPod docking stations. Your pillowtop bed comes with premium bedding. 43-inch flat-screen televisions with digital programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries.
Make use of convenient amenities, which include complimentary wireless internet access and a communal living room.
Satisfy your appetite at CanteenM, a restaurant which features a bar/lounge. Dining is also available at the coffee shop/cafe. Mingle with other guests at the complimentary reception, held daily. Buffet breakfasts are available daily from 6:00 AM to 11:00 AM for a fee.
Featured amenities include complimentary wired internet access, a 24-hour business center, and a 24-hour front desk.
A complimentary manager's reception is offered each day.
CanteenM - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
CanteenM - This bar specializes in vegetarian cuisine and serves light fare only. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 11:00 AM for a fee: GBP 20.50 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • canteenM
  • CanteenM

Things to do

  • TV in common areas

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 24-hour business center
  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Elevator (35 inch wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (30 inches high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 9 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2022
  • Communal living room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Smoking not allowed
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with digital channels
  • iPad
  • iPod dock

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests will receive an access code
Guests are recommended to download the property's CitizenM mobile app before check-in
Information provided by the property may be translated using automated translation tools

Access methods

Access code, staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 10 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 20.50 per person
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Long-term renters welcome
This property uses wind and solar energy, plus eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

London Victoria Station
Citizenm London Victoria
citizenM London Victoria Station Hotel
citizenM London Victoria Station London
citizenM London Victoria Station Hotel London

citizenM London Victoria Station Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 1545 out of 2038 reviews
Rating 8 - Good. 357 out of 2038 reviews
Rating 6 - Okay. 87 out of 2038 reviews
Rating 4 - Poor. 27 out of 2038 reviews
Rating 2 - Terrible. 22 out of 2038 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Tina

Liked: Cleanliness, staff & service, amenities
Everything great the the hotel, room and staff!
Stayed 1 night in Dec 2025

10/10 Excellent

Valerie

Stayed 2 nights in Nov 2025

10/10 Excellent

Tony

Traveled with family
Liked: Cleanliness, staff & service, amenities
Wall to wall cleanliness…incredibly accommodating staff, especially the late night service that included a delicious margarita pizza!
Stayed 1 night in Nov 2025

10/10 Excellent

Nickolette

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Citizen M is the hotel of the future! It is super clean, super comfortable, super quiet, and has all the amenities needed. As noted, the rooms are small, but they have a great floor plan to make your stay wonderful, safe, and comfortable. Great location too, near Victoria Station!
Stayed 4 nights in Nov 2025

10/10 Excellent

Catherine

Stayed 2 nights in Nov 2025

8/10 Good

Mahendran

Business traveler
Liked: Cleanliness, staff & service, amenities
Clean
Stayed 3 nights in Nov 2025

8/10 Good

Heather

Stayed 1 night in Nov 2025

10/10 Excellent

Bob

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Super friendly and courteous staff. Small room but clean and very well equipped and organized.
Stayed 4 nights in Aug 2025

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, amenities
Really enjoyed this hotel, great location where we could walk everywhere, unique decor, friendly staff, delicious buffet that included unlimited coffee/barista drinks until 11am (good deal). Everything is automated (check in, check out, umbrella deposit, room controls etc etc). Room was kind of small but expected and a very good deal. Would stay again for sure.
Stayed 4 nights in Nov 2025

10/10 Excellent

Chris

Stayed 1 night in Nov 2025

10/10 Excellent

Faye

Stayed 2 nights in Nov 2025

10/10 Excellent

Robert

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Extremely comfortable- well laid out rooms. Staff were welcoming and very courteous and helpful. I would definitely stay in citizen m hotels again. One final note- the best ironing equipment I have ever encountered.
Stayed 2 nights in Nov 2025

10/10 Excellent

Valery

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room, helfpul staff, did not eat breakfast there. Loved their red house wine from Portugal
Stayed 2 nights in Nov 2025

10/10 Excellent

JB

Traveled with family
Liked: Cleanliness, staff & service, amenities
Very nice and well located. Good vibe.
Stayed 1 night in Nov 2025

10/10 Excellent

Norma

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The room was spotless, and the staff were very professional
Stayed 3 nights in Oct 2025

10/10 Excellent

Vanessa, Seattle

Liked: Cleanliness, property conditions & facilities
Lovely room
Stayed 4 nights in Nov 2025

10/10 Excellent

Peter

Business traveler
Liked: Cleanliness, staff & service, amenities
A very nice and modern hotel with friendly staff . The shower was very good nice strong water pressure. No coffee making facilities in the room which I would have liked but a really comfy bed
Stayed 1 night in Nov 2025

10/10 Excellent

Hannah

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very cute and trendy place to stay. The staff here are stellar and super accommodating.
Stayed 5 nights in Nov 2025

6/10 Okay

Sunandan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean but a bit too small
Stayed 4 nights in Nov 2025

10/10 Excellent

COLIN

Business traveler
Liked: Cleanliness, staff & service
Efficient hotel stay
Stayed 2 nights in Oct 2025

8/10 Good

Milton

Stayed 3 nights in Oct 2025

10/10 Excellent

Blas

Traveled with family
Liked: Cleanliness, staff & service, amenities
Great location, friendly staff and comfortable bedding. It was in a great location to walk to landmarks, stores, restaurants and transportation.
Stayed 5 nights in Oct 2025

10/10 Excellent

Luke

Stayed 1 night in Nov 2025

10/10 Excellent

Athanasios

Liked: Cleanliness
Stayed 1 night in Nov 2025

10/10 Excellent

Monique

Business traveler
Liked: Cleanliness, staff & service, amenities
Everything about this hotel was amazing, including the decor, the staff, the coffee, and just the whole feel to be able to hang out downstairs! Definitely would stay here again!
Stayed 4 nights in Nov 2025