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Chessington Resort Hotel

3.5 star property

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Photo gallery for Chessington Resort Hotel

Children's activities
Terrace/patio
Interior entrance
Azteca Monkey family room | In-room safe, desk, laptop workspace, iron/ironing board
Lobby

Reviews

8.2 out of 10
Very good

Popular amenities

  • Hot tub
  • Free WiFi
  • Restaurant
  • Air conditioning
$122
$102 nightly
$122 total
Total with taxes and fees
Feb 23 - Feb 24

Explore the area

View in a map
Leatherhead Road, Chessington, England, KT9 2NE
  • Place, Chessington World of Adventures
    ‪4 min walk‬
  • Place, Horton Country Park
    ‪18 min walk‬
  • Place, Hampton Court Palace
    ‪10 min drive‬
  • Airport, London (LGW-Gatwick)
    ‪38 min drive‬

Room options

View all photos for Safari King Family room with bunk beds

In-room safe, desk, laptop workspace, iron/ironing board

Safari King Family room with bunk beds

8.0 out of 10
Very good
(12 reviews)
  • Sleeps 5
  • 1 King Bed and 1 Twin Bunk Bed

View all photos for Safari Family room

Safari Family room | In-room safe, desk, laptop workspace, iron/ironing board

Safari Family room

8.0 out of 10
Very good
(3 reviews)
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bunk Bed

View all photos for Safari Double Room with Bunk Beds & Wanyama view

Safari Double Room with Bunk Beds & Wanyama view | In-room safe, desk, laptop workspace, iron/ironing board

Safari Double Room with Bunk Beds & Wanyama view

7.4 out of 10
Good
(14 reviews)
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bunk Bed
  • Garden view

View all photos for Safari African adventure family room

Safari African adventure family room | In-room safe, desk, laptop workspace, iron/ironing board

Safari African adventure family room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bunk Bed

View all photos for Safari Double room with bunk beds

In-room safe, desk, laptop workspace, iron/ironing board

Safari Double room with bunk beds

8.6 out of 10
Excellent
(9 reviews)
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bunk Bed

View all photos for Azteca Discovery family room

Azteca Discovery family room | In-room safe, desk, laptop workspace, iron/ironing board

Azteca Discovery family room

8.8 out of 10
Excellent
(5 reviews)
  • Sleeps 5
  • 1 Double Bed and 1 Twin Bunk Bed

View all photos for Safari Accessible twin room

Safari Accessible twin room | In-room safe, desk, laptop workspace, iron/ironing board

Safari Accessible twin room

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 4
  • 2 Twin Beds

View all photos for Safari Twin room with bunk beds

Safari Twin room with bunk beds | In-room safe, desk, laptop workspace, iron/ironing board

Safari Twin room with bunk beds

8.6 out of 10
Excellent
(10 reviews)
  • Sleeps 4
  • 2 Twin Beds and 1 Twin Bunk Bed

View all photos for Azteca Monkey family room

Azteca Monkey family room | In-room safe, desk, laptop workspace, iron/ironing board

Azteca Monkey family room

8.0 out of 10
Very good
(8 reviews)
  • Sleeps 5
  • 1 Double Bed and 1 Twin Bunk Bed

View all photos for Azteca Monkey family room with Wanyama view

Azteca Monkey family room with Wanyama view | In-room safe, desk, laptop workspace, iron/ironing board

Azteca Monkey family room with Wanyama view

  • Sleeps 5
  • 1 Double Bed and 1 Twin Bunk Bed
  • Garden view

View all photos for Safari King Family room with bunk beds & Wanyama view

Safari King Family room with bunk beds & Wanyama view | In-room safe, desk, laptop workspace, iron/ironing board

Safari King Family room with bunk beds & Wanyama view

7.6 out of 10
Good
(5 reviews)
  • Sleeps 5
  • 1 King Bed and 1 Twin Bunk Bed
  • Garden view

View all photos for Safari Zebra family room

Safari Zebra family room | In-room safe, desk, laptop workspace, iron/ironing board

Safari Zebra family room

  • Sleeps 4
  • 1 Double Bed and 1 Twin Bunk Bed

View all photos for Safari Twin room with bunk beds& Wanyama View

Safari Twin room with bunk beds& Wanyama View | In-room safe, desk, laptop workspace, iron/ironing board

Safari Twin room with bunk beds& Wanyama View

  • Sleeps 4
  • 2 Twin Beds and 1 Twin Bunk Bed
  • Garden view

View all photos for Azteca Accessible themed family room

Azteca Accessible themed family room | In-room safe, desk, laptop workspace, iron/ironing board

Azteca Accessible themed family room

8.4 out of 10
Very good
(7 reviews)
  • Sleeps 5
  • 1 Double Bed and 1 Twin Bunk Bed

Similar properties

Exterior
Holiday Inn London - Sutton by IHG
  • Pool
  • Hot tub
  • Spa
  • Kids pool
4.1 out of 5, Very Good, 998 reviews
$66 nightly
The price is $80
Jan 29 - Jan 30
Total with taxes and fees
Holiday Inn London - Sutton by IHG

About the neighborhood

Chessington

With a stay at Chessington Resort Hotel in Chessington, you'll be a 1-minute drive from Chessington World of Adventures and 8 minutes from Thames River. .This hotel is 13.5 mi (21.7 km) from Kensington High Street and 15.3 mi (24.6 km) from Hyde Park.

What's nearby

  • Chessington World of Adventures - 4 min walk - 0.3 miles
  • Horton Country Park - 18 min walk - 1.0 mile
  • Hampton Court Palace - 10 min drive - 5.2 miles
  • Windsor Castle - 34 min drive - 23.6 miles
  • Hyde Park - 48 min drive - 15.7 miles

Getting around

  • Chessington South Station - 9 min walk
  • Morden Underground Station - 13 min drive
  • Gatwick Airport (LGW) - 29 min drive

Restaurants

  • ‪Hare & Hounds - ‬6 min drive
  • ‪Coughlans Bakery - ‬6 min drive
  • ‪The Foley - ‬6 min drive
  • ‪King Fish - ‬6 min drive
  • ‪Mr Chips - ‬2 min drive

About this property

Chessington Resort Hotel

Hotel with free parking, 4-minute walk to Chessington World of Adventures
Chessington Resort Hotel offers 219 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. Flat-screen televisions come with digital channels and pay movies. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

This Chessington hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Housekeeping is provided daily.

An indoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.

Children under 15 years old are not allowed in the swimming pool without adult supervision.

Make yourself at home in one of the 219 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms feature bathtubs or showers, complimentary toiletries, and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks.
Don't miss out on the many recreational opportunities, including an indoor pool, a hot tub, and a sauna. This hotel also features complimentary wireless internet access, concierge services, and an arcade/game room.
Satisfy your appetite with Modern European cuisine at Safari Bar and Grill, a restaurant which features a bar/lounge and a garden view. Dining is also available at the coffee shop/cafe.
Featured amenities include a business center, express check-out, and complimentary newspapers in the lobby. Event facilities at this hotel consist of a conference center and 3 meeting rooms. Free self parking is available onsite.
Safari Bar and Grill - Overlooking the garden, this restaurant specializes in Modern European cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required.
Temple Restaurant - This buffet restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required. Open select days.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Safari Bar and Grill
  • Temple Restaurant

Things to do

  • Arcade/game room
  • Children's pool
  • Gym
  • Hot tub
  • Indoor pool
  • Sauna
  • Splash pad
  • TV in common areas

Family friendly

  • Arcade/game room
  • Children's pool
  • In-room crib
  • Indoor pool
  • Snack bar/deli
  • Splash pad

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Shared refrigerator
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop

Business services

  • 3 meeting rooms
  • Business center
  • Conference center

Outdoors

  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 2 buildings
  • 3 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property is closed between December 24 and December 26.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pool fee: GBP 3 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve access to the heated pool
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit, and window guards

We should mention

Pool access available from 7:00 AM to 9:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 15 years old are not allowed in the swimming pool without adult supervision

Property is also known as

Chessington Safari Hotel
Chessington Safari
Holiday Inn London - Chessington Hotel Chessington
Holiday Inn Chessington
Chessington Holiday Inn
Chessington Safari Hotel Surrey
Chessington Safari Hotel Hotel
Chessington Safari Hotel Chessington
Chessington Safari Hotel Hotel Chessington

Chessington Resort Hotel Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 482 out of 1003 reviews
Rating 8 - Good. 288 out of 1003 reviews
Rating 6 - Okay. 118 out of 1003 reviews
Rating 4 - Poor. 56 out of 1003 reviews
Rating 2 - Terrible. 59 out of 1003 reviews

8.6/10

Cleanliness

8.2/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

Reviews

2/10 Terrible

sheila

Liked: Cleanliness, staff & service, property conditions & facilities
Yes
Stayed 1 night in Oct 2025

2/10 Terrible

Stephen

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Parking was easy. room was ok, but the food and drinks were really overpriced and certainly didn't credit the prices. My dinner plate was 50% fries, the steak was around 10% of the plate. Breakfast, although included and offered a reasonable amount of variation was not ready for the half six sitting time and the sausages were poor quality. Fried eggs still had not arrived by 6.50 when I had to leave. Coffee - had a film on it like it was reheated from the previous day. Definitely would not stay here again.
Stayed 1 night in Oct 2025

10/10 Excellent

Craig

Stayed 1 night in Oct 2025

8/10 Good

Bernadette

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Magical stay for allergy family using clubcard!

We stayed in the cheapest family room (double and bunk beds) as a family of 4, booking through Hotels.com and visited during the 1st week of our 2 week October Half Term. Positives: magical experience for the children. Being able to have meals overlooking the zebras was amazing. Stuffed toys and freddos on the kids pillows when we arrived and staff in the restaurant at the Safari Hotel went above and beyond to make our children comfortable. Early ride time from 9am, we did 4 rides before the 10am opening. The children LOVED the small splash park and pool, it was the perfect way to unwind after a day at the park. Comfy beds and quieter than we were expecting. It also catered better than I was expecting for allergies. The dreaded folder of doom appeared at breakfast and in theTemple buffet restaurant but they had gluten free rolls at breakfast and our son's dairy allergy was especially easy to cater for. Including refillable ice-cream in the temple restaurant buffet (all plant based) and the chefs brought out fresh food instead of the buffet food. Negatives: Food at the restaurants was a bit pricey (but no more so than other theme parks), the evening children's entertainment was really really poor. Lower your expectations! It was one member of staff thinking of games on their feet and they included dares ... For under 5s. Extra charge for the pool wasn't clear on here £3 each. Some rides weren't working and it wasn't communicated to hotel guests.
Stayed 2 nights in Oct 2025

10/10 Excellent

Stephanie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was lovely, staff were great, pool was brilliant and there was entertainment I wasn’t expecting (mini disco). Downside is the price of food and drink, it’s crazy expensive!
Stayed 1 night in Oct 2025

8/10 Good

Kyle

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
We stay here every year for business. Excellent hotel - fantastic breakfast. Only reason it’s not fully 5/5 is when checking out I was told they were busy and to write down my name and details and my receipt would be emailed. 5 days later and I still haven’t received this. Also I am sure a bit of a gdpr issue that I was asked to write on paper that had the previous persons personal details on as well.
Stayed 1 night in Oct 2025

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

6/10 Okay

Amy

Traveled with family
Liked: Cleanliness
Check in was prolonged due to code and QR sent for check in not working, then another guest complaining at reception so manual check in was delayed. Room was adequate and beds comfortable but nothing special for the price. Evening activities for kids were ok when we found them but they were not well signed so almost missed them. Breakfast was ok, good fruit options, awful sausages. Leaving the carpark was chaos, can only assume some people didn't pick up a parking pass from reception so then got stuck waiting for help at the single exit barrier.
Stayed 1 night in Oct 2025

10/10 Excellent

Sam

Stayed 1 night in Sep 2025

8/10 Good

James

Stayed 1 night in Sep 2025

10/10 Excellent

Mark

Liked: Amenities
Amenities
Stayed 1 night in Oct 2025

10/10 Excellent

D

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect stay. Will return
Stayed 2 nights in Oct 2025

8/10 Good

Paul

Traveled with family
Disliked: Cleanliness
Just outside reception there was lots of rubbish all over the floor. Limited timings available for breakfast
Stayed 1 night in Oct 2025

6/10 Okay

James

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

8/10 Good

Roger

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort

Great for kids

It’s not every morning you get to wake up to Zebras and Giraffes outside the window.
Stayed 2 nights in Oct 2025

8/10 Good

Polly

Business traveler
Liked: Cleanliness, staff & service
Spacious room, good breakfast options and convenient location for work. Chocolates on pillow was a bonus in the bunk beds! There was an event on which was a little loud, but overall a good nights sleep
Stayed 1 night in Sep 2025

10/10 Excellent

Jona lou

Stayed 1 night in Jul 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

8/10 Good

Amy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Definitely better in summer as you can see safari animals in the evening more. But still a great family hotel
Stayed 1 night in Oct 2025

10/10 Excellent

Chris

Stayed 2 nights in Sep 2025

10/10 Excellent

Nikki

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a lovely stay, sadly we didn't have long enough but next time we will make sure we have plenty of time to enjoy the facilities available for longer. on arrival there is plenty for kids, a big tv in reception with bean bags, plenty of arcades, animal theme throughout. The food albeit expensive was very good, the breakfast included with the stay was excellent, so much choice and to watch the giraffes have their breakfast whilst we ate ours was truly magical!
Stayed 1 night in Sep 2025

8/10 Good

Tom

Business traveler
Liked: Cleanliness, staff & service, room comfort
Very friendly welcome and attentive staff.
Stayed 1 night in Sep 2025

6/10 Okay

David

Stayed 2 nights in Sep 2025

10/10 Excellent

Perri

Stayed 1 night in Sep 2025

10/10 Excellent

Natalie

Liked: Cleanliness
Stayed 1 night in Sep 2025