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Chelsea Cloisters Serviced Apartments

Property class: 3.5

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Photo gallery for Chelsea Cloisters Serviced Apartments

Lobby
Penthouse | Living area | Flat-screen TV
Two Bedroom Apartment (1 double bed,1 single bed, and 1 sofa bed) | In-room safe, individually decorated, individually furnished
Lobby
Flat-screen TV

Reviews

7.0 out of 10
Good

Popular amenities

  • Kitchen
  • Washer
  • Dryer
  • Free WiFi
  • Parking available
  • 24/7 front desk
$129
$107 nightly
$129 total
Total with taxes and fees
May 10 - May 11

Explore the area

View in a map
Sloane Avenue, London, England, SW3 3DW
  • Place, Sloane Square
    ‪7 min walk‬
  • Place, Harrods
    ‪9 min walk‬
  • Place, Natural History Museum
    ‪11 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪58 min drive‬

Room options

View all photos for Standard Studio, 1 Double Bed

In-room safe, individually decorated, individually furnished

Standard Studio, 1 Double Bed

8.0 out of 10
Very good
(2 reviews)
  • 215 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for One Bedroom Apartment (1 double bed and 1 sofa bed)

In-room safe, individually decorated, individually furnished

One Bedroom Apartment (1 double bed and 1 sofa bed)

  • 377 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Two Bedroom Apartment (1 double bed,1 single bed, and 1 sofa bed)

Two Bedroom Apartment (1 double bed,1 single bed, and 1 sofa bed) | In-room safe, individually decorated, individually furnished

Two Bedroom Apartment (1 double bed,1 single bed, and 1 sofa bed)

  • 700 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed, 1 Twin Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Penthouse

Penthouse | Living area | Flat-screen TV

Penthouse

  • 807 sq ft
  • 2 bedrooms
  • Sleeps 5
  • 2 Double Beds and 1 Twin Sofa Bed
  • Free WiFi

View all photos for Penthouse Two Bedroom Apartment

In-room safe, individually decorated, individually furnished

Penthouse Two Bedroom Apartment

  • Sleeps 5
  • Free WiFi

View all photos for Executive Studio

Executive Studio | In-room safe, individually decorated, individually furnished

Executive Studio

  • 237 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Two Bedroom Apartment (Double, Double & sofa bed)

In-room safe, individually decorated, individually furnished

Two Bedroom Apartment (Double, Double & sofa bed)

  • City view
  • 1 bedroom
  • Sleeps 5
  • 1 Double Bed, 1 Double Sofa Bed and 1 Twin Bed
  • Free WiFi

View all photos for Two Bedroom Apartment (Double, Twin & sofa bed)

In-room safe, individually decorated, individually furnished

Two Bedroom Apartment (Double, Twin & sofa bed)

  • 1 bedroom
  • Sleeps 5
  • 1 Double Bed, 1 Double Sofa Bed and 1 Twin Bed
  • Free WiFi

View all photos for Studio

In-room safe, individually decorated, individually furnished

Studio

  • Sleeps 2
  • Free WiFi

View all photos for Executive Studio Room

In-room safe, individually decorated, individually furnished

Executive Studio Room

  • Sleeps 2
  • Free WiFi

View all photos for One Bedroom Apartment

In-room safe, individually decorated, individually furnished

One Bedroom Apartment

  • Sleeps 3
  • Free WiFi

View all photos for Two Bedrooms Apartment

In-room safe, individually decorated, individually furnished

Two Bedrooms Apartment

  • Sleeps 4
  • Free WiFi

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The price is $102
May 10 - May 11
Total with taxes and fees
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About the neighborhood

London

A stay at Chelsea Cloisters Serviced Apartments places you in the heart of London, within a 15-minute walk of Sloane Square and Natural History Museum. .This aparthotel is 0.5 mi (0.9 km) from Imperial College London and 0.6 mi (1 km) from Harrods.
View more Aparthotels in LondonOpens in a new window

What's nearby

  • King's Road - 5 min walk - 0.3 miles
  • Sloane Square - 7 min walk - 0.4 miles
  • Harrods - 9 min walk - 0.5 miles
  • Natural History Museum - 11 min walk - 0.6 miles
  • Hyde Park - 15 min walk - 0.8 miles

Getting around

  • Queenstown Road Station - 4 min drive
  • South Kensington Underground Station - 7 min walk
  • Heathrow Airport (LHR) - 37 min drive

Restaurants

  • ‪Café Muse - ‬5 min walk
  • ‪Zefi - ‬3 min walk
  • ‪Jak's - ‬3 min walk
  • ‪Scalini - ‬6 min walk
  • ‪Villa Mamas - ‬3 min walk

About this property

Chelsea Cloisters Serviced Apartments

Chelsea Cloisters Serviced Apartments offers 250 accommodations with washers/dryers and safes. Each accommodation is individually furnished and decorated. Accommodations at this 3.5-star aparthotel have kitchenettes with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Flat-screen televisions come with satellite channels. Additionally, rooms include irons/ironing boards and portable fans. Housekeeping is provided weekly.

Make yourself at home in one of the 250 individually decorated guestrooms, featuring kitchenettes with refrigerators and stovetops. Flat-screen televisions with satellite programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include safes and microwaves, and housekeeping is provided weekly.
Make use of convenient amenities, which include complimentary wireless internet access and concierge services.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Self parking (subject to charges) is available onsite.

Property amenities

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (GBP 45 per day)

Kitchenette

  • Cookware, dishware, and utensils
  • Microwave
  • Refrigerator
  • Stovetop

Bedrooms

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable/satellite channels

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities
  • Washer/dryer

Comfort

  • Heating
  • Portable fan

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • 5 steps to reach entrance
  • Elevator (35 inch wide door)
  • Smoking not allowed

Services and conveniences

  • 24-hour front desk
  • Concierge services
  • Iron/ironing board
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Safe
  • Safe at front desk
  • Tour and ticket assistance
  • Weekly housekeeping

Location highlights

  • In a business district
  • In an entertainment district
  • In the city center
  • Near a metro station
  • Near a train station
  • Near the airport

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Fire extinguisher

General

  • 1 building
  • 250 units
  • 9 floors
  • Individual decor
  • Individual furnishings

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 10:30 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
All guests, including children, are required to present a valid government-issued ID card at check-in.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Self parking fee: GBP 45.00 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This hotel will place an authorization for the amount of 1 night's stay for any bookings where payment for the stay will be made on site instead of at the time of booking.

Property is also known as

Chelsea Cloisters
Chelsea Cloisters Apartment
Cloisters Chelsea
Chelsea Cloisters Hotel London
Chelsea Cloisters London, England
Chelsea Cloisters Hotel London
Chelsea Cloisters London
Chelsea Cloisters
The Chelsea Cloisters Serviced Apartments
Chelsea Cloisters Serviced Apartments London
Chelsea Cloisters Serviced Apartments Aparthotel
Chelsea Cloisters Serviced Apartments Aparthotel London

Chelsea Cloisters Serviced Apartments Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 525 out of 2459 reviews
Rating 8 - Good. 840 out of 2459 reviews
Rating 6 - Okay. 546 out of 2459 reviews
Rating 4 - Poor. 286 out of 2459 reviews
Rating 2 - Terrible. 262 out of 2459 reviews

7.2/10

Cleanliness

6.8/10

Staff & service

7.0/10

Amenities

6.0/10

Property conditions & facilities

Reviews

2/10 Terrible

Paul

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
⭐️ Misleading Listing – Not as Advertised I stayed at this property for 7 days, and the room was not as advertised at all. The apartment looked completely different from the pictures shown on Expedia. I raised a complaint the same day I checked in after seeing the room because it was not what we booked. The front desk staff explained that there are “around 400 apartments and they don’t all look alike,” which is not a reasonable justification when specific photos are used to advertise a booking. Our reservation was fully prepaid and non-refundable, leaving us with no real options. Because of a very tight travel schedule, we did not have the time to contact Expedia, request a refund, and find alternative accommodations at the last minute. Otherwise, we would not have stayed. We have never had an experience where the accommodation was completely different from the listing photos. This felt misleading and disappointing. Based on our experience, I would not recommend this property.I have videos but unfortunately this review doesn’t give me the option to do it
Stayed 7 nights in Jan 2026

8/10 Good

Laura

Liked: Cleanliness, amenities
Staff at reception were polite and quick checking in process
Stayed 1 night in Jan 2026

10/10 Excellent

Daniel

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, lots of space, full kitchen with all utensils, convenient location. Highly recommended.
Stayed 7 nights in Jan 2026

8/10 Good

Lynn, New Westminster

Traveled with partner
Liked: Cleanliness, amenities
Excellent and courteous staff, convenient location.
Stayed 4 nights in Jan 2026

8/10 Good

lorretta

Liked: Cleanliness, amenities
The staff was friendly. I was worried that it would be loud since I was on first floor right on street, but I was in back and neighborhood was quiet even on weekend. There is a Sainsbury on same block, so groceries are very close, & it's only a ten minute walk to the South Kensington Tube station in one direction and ten-minute walk to the V&A in the other. So many different bus stops close by, too. You can get anywhere from here. The room is small, but it has most things you need, including a washer/dryer and drying rack.
Stayed 6 nights in Jan 2026

10/10 Excellent

David

Traveled with family
Liked: Cleanliness, amenities
The room was good, had everything I needed. But it could have done with freshening up with a lick of paint. It was quite noisy, being on the second floor and having single glazing so the noise from the street below woke me up. The bed was comfortable and the linen was good quality and spotless. I would stay here again, it did everything I needed.
Stayed 2 nights in Jan 2026

10/10 Excellent

Wesley

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Room very clean very modern. Staff were brilliant . I use a wheel chair and the main lifts were out of order but staff gave me rear excess key next to there service lift which really helped Only issue i had room was really hot and i had no way adjusting thr temperature in the room which i just had to open the windows but being on 6th floor and having yoing child with me was a worry . The main windows do open all the way they should have a way to stop this as i was worred toleave windows open perhaps a security chain or some style lock
Stayed 1 night in Jan 2026

10/10 Excellent

Alexandra

Liked: Cleanliness, room comfort
Comfortable, modern, and well thought-out! We had a lovely stay in this clean and stylish apartment. The bedroom was cozy and inviting, with soft linens and a minimalist design that felt both relaxing and upscale. The studio layout was impressively efficient—everything we needed was right at hand, from the compact kitchenette with all the essentials (microwave, kettle, toaster) to the dining area that doubled as a great spot to unwind. The bathroom was spacious shower and elegant marble-style tiles that gave it a spa-like feel. Overall, the space was thoughtfully arranged and perfect for a short city break. A few tiny touches could elevate it even further (perhaps a splash of color and repainting the walls), but we were genuinely pleased and would happily return!
Master bedroom
Living room
Wet room
Stayed 1 night in Jan 2026

10/10 Excellent

Muredach

Stayed 1 night in Jan 2026

6/10 Okay

Alicia

Traveled with family
Disliked: Amenities
The lifts are terrible. Too small, too slow and not enough of them. We would have appreciated daily housekeeping rather than every 3 days.
Stayed 6 nights in Dec 2025

6/10 Okay

Ian

Liked: Cleanliness, amenities
The room was ok but didn’t like the mould or fungus that was on the bottom of the bath had to keep door open so I couldn’t see it
Stayed 2 nights in Dec 2025

10/10 Excellent

Devon

Traveled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Dec 2025

10/10 Excellent

Stuart

Stayed 15 nights in Dec 2025

8/10 Good

Maizy

Traveled with family
Apartment was spacious but a little dated. Windows only holding on by one section, black mold in the bathroom. Certainly wasn’t what was pictured.
Stayed 7 nights in Dec 2025

2/10 Terrible

Paul

Stayed 1 night in Dec 2025

8/10 Good

Julian

Traveled with group
Liked: Cleanliness, room comfort
Stayed 1 night in Dec 2025

8/10 Good

Nicolas

Stayed 2 nights in Dec 2025

8/10 Good

Dani

Stayed 2 nights in Dec 2025

6/10 Okay

Beryl

Traveled with partner
Liked: Cleanliness
Good management of Chelsea Cloisters overall with friendly staff, except the main elevators in the lobby were closed! Apparently been like that for several months which was a disgrace. There were two other elevators around the back quite a distance and up and down stairs from the lobby. We are in our 80's and with with three suitcases and hand luggage this was not acceptable. Once out of the elevator on the 4th floor we had a walk of .21 of a mile which was again unacceptable. I don't know whether the apartment was owned by a third party and then rented out to you or whoever but there some issues. The furniture was definitely basic and there was no small coffee type table in the living room so one had to put cups and glasse on the floor! After my repeated complaing the lobby staff finally got a small table for us. There was a table lamp but stuck behind the TV---there was nowhere tp put it---wierd! Very small kitchen with room for one person, bathroom and shower were fine and the bedroom was very small, one cupbord only. For the $ we had paid it really was not very acceptable value and we won't be returning. How do I get a refund please? Beryl Edney PS pretty good location for shops etc.
Stayed 12 nights in Nov 2025

10/10 Excellent

Sara

Traveled with partner, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
This was our second stay at Chelsea Cloisters and we were very pleased with our room.
Stayed 4 nights in Dec 2025

10/10 Excellent

Bettina, Boulder

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Good value, convenient versus a hotel. Everything up to standard.
Stayed 2 nights in Nov 2025

10/10 Excellent

BENJAMIN

Stayed 3 nights in Dec 2025

10/10 Excellent

John

Business traveler
Liked: Cleanliness, room comfort
Great location, excellent price, and the newly refurbished apartment was spotless.
Stayed 1 night in Dec 2025

10/10 Excellent

Fiona

Liked: Cleanliness, amenities
Reception staff were pleasant and efficient. Room was basic but exactly what we expected . We had a late check out and surprisingly no one came to chap us until bang on leaving time (most hotels get this so wrong)
Stayed 2 nights in Dec 2025

8/10 Good

Sarah Louise

Business traveler
Liked: Cleanliness, amenities
Great location. Local amenities. Front desk staff were great.
Stayed 2 nights in Dec 2025