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Chelsea Cloisters Serviced Apartments

3.5 star property

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Photo gallery for Chelsea Cloisters Serviced Apartments

Lobby
Penthouse | Living area | Flat-screen TV
Flat-screen TV
Lobby
2 Bedroom Apartment (1 double bed,1 single bed, and 1 sofa bed) | In-room safe, individually decorated, individually furnished

Reviews

7.0 out of 10
Good

Popular amenities

  • Kitchen
  • Washer
  • Dryer
  • Free WiFi
  • Parking available
  • 24/7 front desk

Explore the area

View in a map
Sloane Avenue, London, England, SW3 3DW
  • Place, Sloane Square
    ‪7 min walk‬
  • Place, Harrods
    ‪9 min walk‬
  • Place, Hyde Park
    ‪14 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪37 min drive‬

Room options

View all photos for Studio, 1 Double Bed

In-room safe, individually decorated, individually furnished

Studio, 1 Double Bed

8.0 out of 10
Very good
(2 reviews)
  • 215 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for 1 Bedroom Apartment (1 double bed and 1 sofa bed)

In-room safe, individually decorated, individually furnished

1 Bedroom Apartment (1 double bed and 1 sofa bed)

  • 377 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for 2 Bedroom Apartment (1 double bed,1 single bed, and 1 sofa bed)

2 Bedroom Apartment (1 double bed,1 single bed, and 1 sofa bed) | In-room safe, individually decorated, individually furnished

2 Bedroom Apartment (1 double bed,1 single bed, and 1 sofa bed)

  • 700 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 1 Double Bed, 1 Twin Bed and 1 Double Sofa Bed

View all photos for Penthouse

Penthouse | Living area | Flat-screen TV

Penthouse

  • 807 sq ft
  • 2 bedrooms
  • Sleeps 5
  • 2 Double Beds and 1 Twin Sofa Bed

View all photos for Penthouse Two Bedroom Apartment

In-room safe, individually decorated, individually furnished

Penthouse Two Bedroom Apartment

  • Sleeps 5

View all photos for Executive Studio

Executive Studio | In-room safe, individually decorated, individually furnished

Executive Studio

  • 237 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Two Bedroom Apartment (Double, Double & sofa bed)

In-room safe, individually decorated, individually furnished

Two Bedroom Apartment (Double, Double & sofa bed)

  • Sleeps 5
  • 1 Double Bed, 1 Double Sofa Bed and 1 Twin Bed
  • City view

View all photos for Two Bedroom Apartment (Double, Twin & sofa bed)

In-room safe, individually decorated, individually furnished

Two Bedroom Apartment (Double, Twin & sofa bed)

  • Sleeps 5
  • 1 Double Bed, 1 Double Sofa Bed and 1 Twin Bed

View all photos for Studio

In-room safe, individually decorated, individually furnished

Studio

  • Sleeps 2

View all photos for Executive Studio Room

In-room safe, individually decorated, individually furnished

Executive Studio Room

  • Sleeps 2

View all photos for One Bedroom Apartment

In-room safe, individually decorated, individually furnished

One Bedroom Apartment

  • Sleeps 3

View all photos for Two Bedrooms Apartment

In-room safe, individually decorated, individually furnished

Two Bedrooms Apartment

  • Sleeps 4

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About the neighborhood

London

A stay at Chelsea Cloisters Serviced Apartments places you in the heart of London, within a 15-minute walk of Sloane Square and Natural History Museum. .This aparthotel is 0.5 mi (0.9 km) from Imperial College London and 0.6 mi (1 km) from Harrods.
View more Aparthotels in LondonOpens in a new window

What's nearby

  • Sloane Square - 7 min walk - 0.4 miles
  • Victoria and Albert Museum - 8 min walk - 0.4 miles
  • Harrods - 9 min walk - 0.5 miles
  • Natural History Museum - 11 min walk - 0.6 miles
  • Hyde Park - 14 min walk - 0.8 miles

Getting around

  • Queenstown Road Station - 4 min drive
  • South Kensington Underground Station - 7 min walk
  • Heathrow Airport (LHR) - 37 min drive

Restaurants

  • ‪Café Muse - ‬5 min walk
  • ‪Zefi - ‬3 min walk
  • Scalini
  • ‪Jak's - ‬3 min walk
  • ‪Villa Mamas - ‬3 min walk

About this property

Chelsea Cloisters Serviced Apartments

Aparthotel units with kitchenettes, 10-minute walk to Sloane Square
Chelsea Cloisters Serviced Apartments offers 250 accommodations with washers/dryers and safes. Each accommodation is individually furnished and decorated. Accommodations at this 3.5-star aparthotel have kitchenettes with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Flat-screen televisions come with satellite channels. Additionally, rooms include irons/ironing boards and portable fans. Housekeeping is provided weekly.

Make yourself at home in one of the 250 individually decorated guestrooms, featuring kitchenettes with refrigerators and stovetops. Flat-screen televisions with satellite programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include safes and microwaves, and housekeeping is provided weekly.
Make use of convenient amenities, which include complimentary wireless internet access and concierge services.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Self parking (subject to charges) is available onsite.

Property amenities

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (GBP 45 per day)

Kitchenette

  • Cookware, dishware, and utensils
  • Microwave
  • Refrigerator
  • Stovetop

Bedrooms

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable/satellite channels

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities
  • Washer/dryer

Comfort

  • Heating
  • Portable fan

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • 5 steps to reach entrance
  • Elevator (35 inch wide door)
  • Smoking not allowed

Services and conveniences

  • 24-hour front desk
  • Concierge services
  • Iron/ironing board
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Safe
  • Safe at front desk
  • Tour and ticket assistance
  • Weekly housekeeping

Location highlights

  • In a business district
  • In an entertainment district
  • In the city center
  • Near a metro station
  • Near a train station
  • Near the airport

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)

General

  • 1 building
  • 250 units
  • 9 floors
  • Individual decor
  • Individual furnishings

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 10:30 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
All guests, including children, are required to present a valid government-issued ID card at check-in.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Self parking fee: GBP 45.00 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This hotel will place an authorization for the amount of 1 night's stay for any bookings where payment for the stay will be made on site instead of at the time of booking.

Property is also known as

Chelsea Cloisters
Chelsea Cloisters Apartment
Cloisters Chelsea
Chelsea Cloisters Hotel London
Chelsea Cloisters London, England
Chelsea Cloisters Hotel London
Chelsea Cloisters London
Chelsea Cloisters
The Chelsea Cloisters Serviced Apartments
Chelsea Cloisters Serviced Apartments London
Chelsea Cloisters Serviced Apartments Aparthotel
Chelsea Cloisters Serviced Apartments Aparthotel London

Chelsea Cloisters Serviced Apartments Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 508 out of 2422 reviews
Rating 8 - Good. 831 out of 2422 reviews
Rating 6 - Okay. 538 out of 2422 reviews
Rating 4 - Poor. 285 out of 2422 reviews
Rating 2 - Terrible. 260 out of 2422 reviews

7.2/10

Cleanliness

6.8/10

Staff & service

7.0/10

Amenities

6.0/10

Property conditions & facilities

Reviews

6/10 Okay

Haidar

Liked: Cleanliness
Stayed 4 nights in Oct 2025

6/10 Okay

Roslyn

Disliked: Property conditions & facilities
Stayed 3 nights in Oct 2025

10/10 Excellent

Anna

Stayed 1 night in Oct 2025

10/10 Excellent

Davion

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2025

8/10 Good

James

Liked: Cleanliness, amenities
Friendly and professional staff, especially Sam, who was a pleasure to work with.
Stayed 7 nights in Sep 2025

8/10 Good

Nicole

Liked: Cleanliness, room comfort
Our room was clean and spacious compared to other accommodations we've stayed in in London. We were on the 9th floor and the lift broke between us leaving for the evening and coming back. There wasn't very clear instructions on how to get to the other lift in the building. Otherwise good location, safe and near tube stations
Stayed 1 night in Sep 2025

10/10 Excellent

Karen

Liked: Cleanliness, room comfort
Stayed 17 nights in Sep 2025

8/10 Good

MICHELLE

Liked: Cleanliness
Stayed 7 nights in Sep 2025

6/10 Okay

Patricia A

Disliked: Cleanliness
Our first room had a horrible smell and ants. We asked for a different room the next morning and they did move us with no problem. This room had no same and no ants!
Stayed 3 nights in Sep 2025

10/10 Excellent

Ian

Business traveler
Liked: Cleanliness, room comfort
Perfect for a business trip. Great location, clean and easy reach of the city.
Stayed 1 night in Oct 2025

10/10 Excellent

Andrew

Traveled with partner
Liked: Cleanliness
Excellent location, quiet area, really nice.
Stayed 1 night in Sep 2025

6/10 Okay

Kai

Stayed 1 night in Sep 2025

8/10 Good

Shelly

Liked: Cleanliness, amenities, property conditions & facilities
I'm older and in part chose Chelsea Cloister because it has an elevator. Ironically, I was placed on the ground floor, which involved two sets of stairs! Two very kindly people (other residents) helped me with my bags. There were open window panes at the top of my room, which was fine temperature wise for me. But it meant that I heard all the street noise (car stereos, conversations, people spilling out of the back door) all the time. And the whiff of tobacco smoke also came through. The water kettle and toaster were broken, and there was a coffee press but no teapot. I heated up the water on the induction stove but it wasn't the same as tea brewed in a pot. I was given two partial rolls of toilet paper, which was sufficient, but it was disconcerting to look in the bathroom cabinet and find it empty. The underground strike was on during my stay, so I took a lot of Ubers and taxis. The front desk charges 2 pounds for calling you a taxi, which I found out when I went to settle up. The Good Life cafe just down the street was a wonderful place to eat and hang out. Chelsea Cloister has many good things to recommend it, in addition to the drawbacks that I've outlined.
Stayed 3 nights in Sep 2025

10/10 Excellent

Christine

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Our apartment was very clean and safe.
Stayed 5 nights in Sep 2025

8/10 Good

Amy, San Diego

Traveled with family
Liked: Cleanliness
convenient and safe, good value
Stayed 5 nights in Sep 2025

10/10 Excellent

Alnoor

Liked: Cleanliness, property conditions & facilities
Easy and efficient check in. Excellent clean apartment. Only issue is only one elevator working so long waits to get into the tiny elevator. Otherwise a great place to stay!
Stayed 7 nights in Aug 2025

8/10 Good

Lorena

Liked: Room comfort

Great location- not what it looks in the pictures

The location is amazing! The size of the room and kitchen for the short period of time is great. Downside smelled bad. Smelled like molding and cigarette. I kept the windows open the whole time for the smell. The front desk stuff at the check in was ok Didn’t explain anything how to get the room I had to carry my luggage up and downs small stairs instead of telling me that the hall elevator was going to the same place and I just had to walk more. I would’ve rather walk with my luggage (has wheel) than going up and down stairs carrying myself . Needs more cleaning. I found a pair of socks under the table (not mine ) Pictures don’t look like reality at all. Not sure where the pictures are from but it’s not this hotel for sure. Overall price is good, location great.
Stayed 3 nights in Aug 2025

10/10 Excellent

Zara

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Aug 2025

8/10 Good

Ifeanyi

Traveled with family and small children
Liked: Cleanliness
Perfect
Stayed 2 nights in Aug 2025

4/10 Poor

Bryce

Disliked: Property conditions & facilities
The apartment we got was nothing like the pictures online. The reception area is nice but rest of building old and grotty. Lifts always breaking down. The apartment we had was in very poor condition. We would not stay here again
Stayed 3 nights in Aug 2025

10/10 Excellent

Heidi

Liked: Cleanliness, property conditions & facilities
An excellent choice for location for shops, eateries. Clean and safe. Executive studio was a great size. Staff were outstanding!! Especially Sam and Jane on front desk.
Stayed 1 night in Aug 2025

2/10 Terrible

Sharon

Disliked: Cleanliness, amenities, property conditions & facilities
I endured extreme cyber warfare and economic espionage facilitated by the staff on their WiFi networks. They even brought in electricians, shut down the elevators and made me climb nine floors in and out. They also entered my room and took pictures of my receipts for sims and new devices that were ruined as a result, They had also stolen the charging cable to destroy evidence. I have asked for a refund and got nothing. I intend to dispute this with my bank and sue them along with every hotel that cooperates with the Epstein network who is doing this to me.
Stayed 6 nights in Aug 2025

8/10 Good

NICHOLAS

Stayed 3 nights in Jul 2025

10/10 Excellent

Robin

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2025

2/10 Terrible

Andrew

Disliked: Cleanliness, room comfort
Stayed 2 nights in Jul 2025