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Caring Hotel

3.0 star property

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Photo gallery for Caring Hotel

Front of property
Reception
Reception
View from property
In-room safe, desk, soundproofing, iron/ironing board

Reviews

7.6 out of 10
Good

Popular amenities

  • Free WiFi
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
24 Craven Hill Gardens, London, England, W2 3EA
  • Place, Kensington Gardens
    ‪3 min walk‬
  • Place, Queensway
    ‪3 min walk‬
  • Place, Hyde Park
    ‪9 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪36 min drive‬

Room options

View all photos for Double Room, Ensuite

In-room safe, desk, soundproofing, iron/ironing board

Double Room, Ensuite

8.0 out of 10
Very good
(11 reviews)
  • 129 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room, Ensuite

In-room safe, desk, soundproofing, iron/ironing board

Twin Room, Ensuite

9.0 out of 10
Wonderful
(2 reviews)
  • 129 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Triple Room, Ensuite

Triple Room, Ensuite | In-room safe, desk, soundproofing, iron/ironing board

Triple Room, Ensuite

9.0 out of 10
Wonderful
(2 reviews)
  • 129 sq ft
  • Sleeps 3
  • 3 Twin Beds

View all photos for Deluxe Double Room, Ensuite

In-room safe, desk, soundproofing, iron/ironing board

Deluxe Double Room, Ensuite

  • 129 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Triple Room, Ensuite

In-room safe, desk, soundproofing, iron/ironing board

Deluxe Triple Room, Ensuite

  • 129 sq ft
  • Sleeps 3
  • 3 Twin Beds

View all photos for Deluxe Twin Room, Ensuite

In-room safe, desk, soundproofing, iron/ironing board

Deluxe Twin Room, Ensuite

  • 129 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Single Room, Ensuite

In-room safe, desk, soundproofing, iron/ironing board

Single Room, Ensuite

  • 129 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Deluxe Single Room, Ensuite

In-room safe, desk, soundproofing, iron/ironing board

Deluxe Single Room, Ensuite

8.0 out of 10
Very good
(2 reviews)
  • 129 sq ft
  • Sleeps 1
  • 1 Twin Bed

Deluxe Double Room Ensuite

  • Sleeps 2

Deluxe Single Room, Ensuite

  • Sleeps 1

Deluxe Triple Room, Ensuite

  • Sleeps 3

Double Room Ensuite

  • Sleeps 2

Twin Room Ensuite

  • Sleeps 2

Single Room Ensuite

  • Sleeps 1

Triple Room Ensuite

  • Sleeps 3

Deluxe Twin Room Ensuite

  • Sleeps 2

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About the neighborhood

London

With a stay at Caring Hotel, you'll be centrally located in London, just a 3-minute walk from Kensington Gardens and 11 minutes by foot from Hyde Park. .This hotel is 0.7 mi (1.1 km) from Kensington Palace and 1.2 mi (1.9 km) from Marble Arch.

What's nearby

  • Kensington Gardens - 3 min walk - 0.2 miles
  • Queensway - 3 min walk - 0.2 miles
  • Westbourne Grove - 3 min walk - 0.2 miles
  • Hyde Park - 9 min walk - 0.5 miles
  • Kensington Palace - 13 min walk - 0.7 miles

Getting around

  • Queensway Underground Station - 7 min walk
  • London Paddington Station - 9 min walk
  • Heathrow Airport (LHR) - 37 min drive

Restaurants

  • ‪Halepi - ‬2 min walk
  • ‪Gold Mine - ‬6 min walk
  • ‪McDonald's - ‬8 min walk
  • ‪Med Salleh Kopitiam - ‬8 min walk
  • ‪The Central Pantry - ‬2 min walk

About this property

Caring Hotel

Victorian hotel in London with a 24-hour front desk
Caring Hotel offers 25 accommodations with safes and coffee/tea makers. LCD televisions are featured in guestrooms.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

Stay in one of 25 guestrooms featuring LCD televisions. Complimentary wireless internet access is available to keep you connected. Conveniences include phones, as well as safes and desks.
Make use of convenient amenities, which include complimentary wireless internet access and concierge services.
Continental breakfasts are served on weekdays from 7:30 AM to 9:30 AM and on weekends from 8:00 AM to 9:30 AM for a fee.
Featured amenities include a 24-hour front desk, luggage storage, and a safe deposit box at the front desk.
Continental breakfasts are available for a surcharge on weekdays between 7:30 AM and 9:30 AM and on weekends between 8:00 AM and 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Continental breakfast available for a fee 7:30 AM to 9:30 AM on weekdays and 8:00 AM to 9:30 AM on weekends; GBP 10 per person

Family friendly

  • In-room crib
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • No elevator

More

  • 1 building
  • 4 floors
  • Smoking not allowed
  • Victorian architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 22-inch LCD TV

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: GBP 50.00

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately GBP 10.00 per person
  • Late check-out fee: GBP 50.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts major credit cards and debit cards; cash is not accepted

We should mention

This property does not have elevators
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Only registered guests are allowed in the guestrooms
Alcohol is not served or permitted at this property

Property is also known as

Caring Hotel
Caring Hotel London
Caring London
Hotel Caring
Caring Hotel London, England
Caring Hotel Hotel
Caring Hotel London
Caring Hotel Hotel London

Reviews

Caring Hotel Reviews

7.6

Good

8.2/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

7.8/10

Eco-friendliness
Rating 10 - Excellent. 197 out of 1000 reviews
Rating 8 - Good. 478 out of 1000 reviews
Rating 6 - Okay. 239 out of 1000 reviews
Rating 4 - Poor. 59 out of 1000 reviews
Rating 2 - Terrible. 27 out of 1000 reviews

Reviews

10/10 Excellent

Eduardo

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Last minute booking was great to find a clean place
Stayed 1 night in Jul 2025

6/10 Okay

Verified traveler

Just OK.

Room were both cramped and spacious ironically. Quiet area considering we were in London.
Stayed 2 nights in Jul 2025

6/10 Okay

Traci

Business traveler
It was fine. Not much to say. Front desk folks were friendly.
Stayed 1 night in Jun 2025

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely and clean, friendly staff

Very clean and very friendly lady on reception. Pleasantly surprised. Only negatives are the steep stairs after a long day in London haha. Very happy with our stay and would return. No aircon in room but wasn’t expecting any at the good value price.
Stayed 1 night in Jun 2025

10/10 Excellent

Casey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk and breakfast staff are friendly. Food was decent. Room was clean. Good water pressure / hot water.
Stayed 1 night in Apr 2025

8/10 Good

Alina

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort

Nice place to stay in a beautiful area

Stayed 1 night in Apr 2025

8/10 Good

Anthony

It was in a nice and quiet area. The shower was difficult to figure out
Stayed 3 nights in Apr 2025

4/10 Poor

Heidi

Traveled with group
Disliked: Staff & service, room comfort

Think Twice, website is misleading.

Honest info: website is misleading at best. £10 per bag charge for storage, £30 for late check out. I reserved a Deluxe Dbl room based on website photos, the room barely held a dbl bed. The open “closet” was tiny and not easy to access. I’ve traveled multiple countries, including previously to London, I understand rooms are small, but this was ridiculous, especially when considering the website false advertising photos. Staff did their best to be accommodating, and were helpful. No problems with stairs (no lift), lots of “fire doors” to access the rooms. Rooms were clean and adequately maintained in general. I would not stay at this hotel again.
Laundry piled in the first floor foyer for some reason
Stayed 3 nights in Feb 2025

10/10 Excellent

Tom

Stayed 1 night in Nov 2024

4/10 Poor

Jonathan

Liked: Cleanliness
Disliked: Room comfort

Only for the fit!!

Be aware there is no lift and to our room was 60 steep steps!! At our age we were breathless! The room is very small (33) and hot , bed was comfortable, seemed clean Breakfast was a bit sparse
Stayed 1 night in Dec 2024

10/10 Excellent

Cara

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Sachin

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check-in. Near to areas and station.
Stayed 1 night in Nov 2024

6/10 Okay

Drew

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Although the staff was friendly and the breakfast was good. The problem was the room at the top of the building 6 flights of stairs so don't take huge amounts of luggage it will take maximum effort and the windows !!!!! Rattle and bang honestly it would of been quieter sleeping under a tree in Hyde park.
Stayed 1 night in Nov 2024

10/10 Excellent

thomas

Stayed 1 night in Jul 2024

10/10 Excellent

Vincent

Stayed 1 night in Sep 2024

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

8/10 Good

Ozcan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

2/10 Terrible

Marina

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

mid-range hotel

The room was on the third floor upstairs, no lift, no AC, window was not able to open, the water heater in shower is a special mechanism that makes a lot of noise. It makes so terrible noise which you hear during very early morning hours when your neighbors in other rooms get shower. The breakfast is very simple, no scrambles.
Stayed 1 night in Aug 2024

10/10 Excellent

Jessica Adriana

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an excellent stay, staff was so friendly and kind. Room was basic and comfy, just what we needed. Very close to Paddington station and Kensington palace
Stayed 1 night in Aug 2024

10/10 Excellent

Rebecca

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Receptionist was very friendly and welcoming. Hotel is in a great location, clean and comfy bed.
Stayed 1 night in Aug 2024

10/10 Excellent

Rod

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were absolutely brilliant, really helpful and very polite and friendly.
Stayed 1 night in Aug 2024

2/10 Terrible

Paul

Disliked: Cleanliness, property conditions & facilities

Dissatisfied

Hotel room had not been cleaned 10 major issues in terms of cleanliness we then had to relocate to another hotel which was fine but not the location we’d chosen
Stayed 2 nights in Jul 2024

8/10 Good

Margaret

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only thing I didn't like was the trip upstairs to our room -- I understand that in London "4th floor" means 4 flights up from the ground floor. But we had six flights, including the final steep, narrow, long flight (19 steps). Made me appreciate one aspect of what Victorian servants had to put up with!
Stayed 6 nights in Apr 2024

4/10 Poor

Heather

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not a deluxe double room

If being in the basement with the ironing board and the plumbing is considered deluxe, we must change our concept of deluxe. Thoroughly disappointed.
Stayed 2 nights in Jun 2024

10/10 Excellent

Lee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Area , Decent Hotel.

Located in a good area close to local shops, pubs and eateries, as well as close tube stations for ease of getting around. Hotel is basic , simple and rooms fairly compact but perfectly fine as a base for London activities. Would stay again.
Stayed 2 nights in May 2024