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Best Western Victoria Palace

3.0 star property

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Photo gallery for Best Western Victoria Palace

A reception area with a reception desk, purple chairs, and a sign indicating the breakfast room direction.
Exterior
A hotel room with two single beds, a wooden nightstand with a lamp, a mirror, and a chair.
A buffet with various food items including eggs, beans, scrambled eggs, hash browns, and mushrooms.
Property amenity

Reviews

8.2 out of 10
Very good

Popular amenities

  • Free WiFi
  • Air conditioning
  • Housekeeping
  • 24/7 front desk
The current price is $120
$100 nightly
$120 total
Total with taxes and fees
Aug 9 - Aug 10

Explore the area

View in a map
60-64 Warwick Way, Victoria, London, England, SW1V 1SA
  • Place, Victoria Station Travel Information Centre
    ‪6 min walk‬
  • Place, River Thames
    ‪10 min walk‬
  • Place, Buckingham Palace
    ‪15 min walk‬
  • Airport, London (LCY-London City)
    ‪51 min drive‬

Room options

View all photos for Standard Room, 1 Twin Bed, Non Smoking, Annex Building

A hotel room with a bed, a desk, a chair, a door, and a wall-mounted TV.

Standard Room, 1 Twin Bed, Non Smoking, Annex Building

8.4 out of 10
Very good
(5 reviews)
  • 86 sq ft
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

View all photos for Standard Room, 1 Double Bed, Non Smoking, Annex Building

A hotel room with a bed, a desk, a chair, a wardrobe, and a window with curtains.

Standard Room, 1 Double Bed, Non Smoking, Annex Building

8.6 out of 10
Excellent
(11 reviews)
  • 129 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Standard Room, 2 Twin Beds, Non Smoking, Annex Building

A hotel room with two beds, a wooden wardrobe, a desk with a chair, a television, and a window with curtains.

Standard Room, 2 Twin Beds, Non Smoking, Annex Building

9.0 out of 10
Wonderful
(7 reviews)
  • 129 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Suite, 1 Queen Bed, Kitchen, Annex Building (1st Floor)

A hotel room with a large bed, bedside lamps, a sofa, and a small table.

Suite, 1 Queen Bed, Kitchen, Annex Building (1st Floor)

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Standard Room, 1 Twin Bed, Non Smoking

Standard Room, 1 Twin Bed, Non Smoking | In-room safe, desk, soundproofing, iron/ironing board

Standard Room, 1 Twin Bed, Non Smoking

9.4 out of 10
Exceptional
(3 reviews)
  • 86 sq ft
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

View all photos for Standard Room, 1 Double Bed, Non Smoking

A hotel room with a bed, bedside table, desk, chair, and a mirror.

Standard Room, 1 Double Bed, Non Smoking

8.0 out of 10
Very good
(4 reviews)
  • 129 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Standard Room, 2 Twin Beds, Non Smoking

A hotel room with two beds, a wooden wardrobe, a desk with a chair, a television, and a window with curtains.

Standard Room, 2 Twin Beds, Non Smoking

  • 129 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Standard Room, 1 Queen Bed, Non Smoking

A hotel room with a large bed, a desk with a chair, a mirror, and two framed pictures on the wall.

Standard Room, 1 Queen Bed, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • 258 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Family Room, Multiple Beds, Non Smoking

A hotel room with two beds, a wooden wardrobe, a desk with a chair, a television, and a window with curtains.

Family Room, Multiple Beds, Non Smoking

8.0 out of 10
Very good
(7 reviews)
  • 183 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed
  • Free WiFi

View all photos for Suite, 1 Queen Bed, Kitchen, Ground Floor

A hotel room with a large bed, bedside lamps, a sofa, and a small table.

Suite, 1 Queen Bed, Kitchen, Ground Floor

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Suite, 1 Queen Bed, Non Smoking, Annex Building

A hotel room with a large bed, bedside lamps, a sofa, and a small table.

Suite, 1 Queen Bed, Non Smoking, Annex Building

  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed
  • Free WiFi

View all photos for Standard Room, Multiple Beds, Non Smoking, Annex Building

A hotel room with two beds, a desk, a chair, a TV, and a mirror.

Standard Room, Multiple Beds, Non Smoking, Annex Building

8.8 out of 10
Excellent
(10 reviews)
  • 172 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed
  • Free WiFi

View all photos for Standard Room, Multiple Beds, Non Smoking, Annex Building

A coffee maker and a mug on a black stand with a remote control nearby.

Standard Room, Multiple Beds, Non Smoking, Annex Building

  • 183 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds
  • Free WiFi

View all photos for Standard Room, Multiple Beds, Non Smoking

A hotel room with three beds, a modern headboard, bedside lamps, and a control panel.

Standard Room, Multiple Beds, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 172 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds
  • Free WiFi

View all photos for Suite, 1 Queen Bed, Kitchen, Ground Floor (with Sofabed)

A coffee maker and a mug on a black stand with a remote control nearby.

Suite, 1 Queen Bed, Kitchen, Ground Floor (with Sofabed)

  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free WiFi

1 Double 1 Single, Non-Smoking, Family Room

  • Sleeps 3
  • 1 Twin Bed and 1 Double Bed
  • Free WiFi

Standard Room, 1 Twin Bed, Non Smoking, Annex Building

  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

Standard Queen Room-Non-Smoking

  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

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Interior detail
Hotel Riu Plaza London The Westminster
London City Centre
  • Free WiFi
  • Air conditioning
  • Gym
  • Breakfast available
4.5 out of 5, Wonderful, 1,898 reviews
$139 nightly
The price is $167
Aug 9 - Aug 10
Total with taxes and fees
Hotel Riu Plaza London The Westminster

About the neighborhood

London

A stay at Best Western Victoria Palace places you in the heart of London, within a 15-minute walk of Victoria Station Travel Information Centre and River Thames. .This hotel is 0.9 mi (1.4 km) from Westminster Abbey and 1 mi (1.5 km) from Buckingham Palace.

What's nearby

  • Victoria Station Travel Information Centre - 6 min walk - 0.4 miles
  • Apollo Victoria Theatre - 6 min walk - 0.4 miles
  • Victoria Palace Theatre - 8 min walk - 0.4 miles
  • River Thames - 10 min walk - 0.6 miles
  • Buckingham Palace - 15 min walk - 0.8 miles

Getting around

  • London (ZEP-Victoria Train Station) - 7 min walk
  • Victoria Underground Station - 7 min walk
  • Heathrow Airport (LHR) - 49 min drive

Restaurants

  • ‪St George's Tavern - ‬4 min walk
  • ‪The Queens Arms - ‬2 min walk
  • ‪Nando's - ‬4 min walk
  • ‪Hatch 77 - ‬2 min walk
  • ‪Artist Residence - ‬3 min walk

About this property

Best Western Victoria Palace

Best Western Victoria Palace offers 86 accommodations with safes and coffee/tea makers. This London hotel provides complimentary wireless Internet access.

Bathrooms include showers and hair dryers. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Make yourself at home in one of the 86 guestrooms. Complimentary wireless internet access is available to keep you connected. Bathrooms have showers and hair dryers. Conveniences include phones, as well as safes and desks.
Make use of convenient amenities, which include complimentary wireless internet access and concierge services.
Buffet breakfasts are available daily from 7 AM to 9:30 AM for a fee.
Featured amenities include express check-out, a 24-hour front desk, and luggage storage.
Buffet breakfasts are available for a surcharge and are served each morning between 7 AM and 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 9:30 AM for a fee: GBP 12.50 per person

Family friendly

  • In-room crib
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Visual alarms in hallways

More

  • 6 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 12.50 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

Property class

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Best Western Palace House Victoria
Best Western Palace Victoria
Best Western Victoria Palace
Victoria Palace Best Western
Best Western Victoria Palace Hotel London
BEST WESTERN Victoria Palace London, England
Best Western Victoria Palace Hotel
London Best Western
Best Western Hotel London
Best Western Palace Hotel
Best Western Palace
Best Western Victoria London
Best Western Victoria Palace Hotel
Best Western Victoria Palace London
Best Western Victoria Palace Hotel London

Best Western Victoria Palace Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 370 out of 1006 reviews
Rating 8 - Good. 430 out of 1006 reviews
Rating 6 - Okay. 139 out of 1006 reviews
Rating 4 - Poor. 50 out of 1006 reviews
Rating 2 - Terrible. 17 out of 1006 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly and helpful from check in right through to checkout.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Vicki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just very clean and very helpful staff
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room, friendly staff
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Robin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super convenient location, very clean and modern
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Daniel

Liked: Cleanliness, amenities, property conditions & facilities
Great stay
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Silvana

Liked: Cleanliness, staff & service, amenities
Hotel excelente
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Emilie

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, friendly staff, great location
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Agnes

Liked: Cleanliness, staff & service, amenities
Was a great place to stay- condition a bit wanting. Overall smaller than I thought
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

C P

Liked: Cleanliness, staff & service
Stayed in the main hotel not the annex. Location was excellent. Plenty of shops, supermarkets and restaurants nearby
Stayed 1 night in Feb 2026
Verified review

8/10 Good

Jaden Ryan

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was nice, we stayed in the Annex. It was clean and the staff were all nice and helpful. However, the breakfast was not very good.
Stayed 4 nights in Mar 2026
Verified review

6/10 Okay

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
The room was tiny but clean. Great location. Not great value for money.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Kris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed my stay here. The check-in process was quick and easy, which made everything very straightforward on arrival. The hotel is in a great location, making it very convenient for getting around. Breakfast was beautiful with plenty to choose from and everything was nicely prepared. I would definitely stay here again.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was in the bottom of the annex. Immaculately clean, great condition facilities. Very quiet at night and in a great location. Just a few mins walk to Victoria station. Will definitely stay here again. Staff very welcoming and friendly.
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Carl

Liked: Cleanliness, staff & service, amenities
Room was clean, simple but all you need for one night.
Stayed 1 night in Nov 2025
Verified review

8/10 Good

Melissa Elaine

Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable and clean room, perfect for our family of 3. Nice breakfast, friendly staff. Great location for Victoria Station and easily walkable to restaurants and other attractions. The only thing I didn’t expect was our room being in an annexe across the street, which made it less appealing to use the lounge to relax in, so we stayed in our room when we wanted a rest.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Sophie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, modern and safe
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Beverley

Liked: Cleanliness, amenities, property conditions & facilities
Clean room and comfy bed.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Angela

Liked: Cleanliness, amenities, property conditions & facilities
The staff was friendly and everything was clean.
Stayed 4 nights in Nov 2025
Verified review

10/10 Excellent

Krzysztof

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property to stay,
Stayed 1 night in Apr 2025
Verified review

10/10 Excellent

Jakob

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good Clean and modern room in the Annex Great bed Very nice personnel The stairs to the room might be challenging for someone with disability
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just smart clean and well presented
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

brooke

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room clean
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Dayra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was so friendly and it was a great walking distance from all major attractions, would definitely stay again
Stayed 3 nights in Jul 2025
Verified review

10/10 Excellent

Lauren

Liked: Cleanliness, amenities, property conditions & facilities
Wonderfully friendly staff, great room, clean, tidy and really good value for money. Recommended
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Ulises

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente hotel
Stayed 3 nights in May 2025