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Best Western Greater London Hotel

Property class: 3

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Photo gallery for Best Western Greater London Hotel

A modern interior with a staircase, seating areas, and a view of the street.
A reception desk with a cityscape poster, a sign for the conference hall, and a reception area with a plant and a table.
A hotel room with a large bed, two armchairs, a small table, and a view of the city through sheer curtains.
A banquet hall with round tables, white chairs, chandeliers, and a staircase.
A staircase with a patterned carpet and white railings, leading to a landing with a light fixture.

Reviews

7.2 out of 10
Good

Popular amenities

  • Free WiFi
  • Business services
  • 24/7 front desk
The current price is $80
$67 nightly
$80 total
Total with taxes and fees
Nov 8 - Nov 9

Explore the area

View in a map
60 Cranbrook Road, Ilford, England, IG1 4NH
  • Place, Exchange Ilford
    ‪3 min walk‬
  • Place, Valentines Park
    ‪3 min walk‬
  • Place, Ilford Cricket Club
    ‪12 min walk‬
  • Airport, London (STN-Stansted)
    ‪43 min drive‬

Room options

View all photos for Standard Room, 1 Twin Bed, Non Smoking

A hotel room with a bed, a wooden wardrobe, a coat rack, and a thermostat.

Standard Room, 1 Twin Bed, Non Smoking

8.0 out of 10
Very good
(1 review)
  • City view
  • 97 sq ft
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed
  • Free wired internet

View all photos for Standard Room, 1 Double Bed, Non Smoking

A hotel room with a bed, a desk, a chair, a wardrobe, and a television.

Standard Room, 1 Double Bed, Non Smoking

7.4 out of 10
Good
(14 reviews)
  • City view
  • 129 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free wired internet

View all photos for Standard Room, 2 Twin Beds, Non Smoking

A hotel room with two beds, a desk, a chair, a television, and a window with curtains.

Standard Room, 2 Twin Beds, Non Smoking

  • City view
  • 140 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free wired internet

View all photos for Family Room, 2 Double Beds, Non Smoking

A hotel room with two beds, a desk with a chair, a television, and a window with curtains.

Family Room, 2 Double Beds, Non Smoking

7.4 out of 10
Good
(3 reviews)
  • City view
  • 161 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free wired internet

View all photos for Family Room, Multiple Beds, Non Smoking

A hotel room with two beds, a wooden headboard, white bedding, and a visible power outlet.

Family Room, Multiple Beds, Non Smoking

8.0 out of 10
Very good
(2 reviews)
  • City view
  • 172 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed
  • Free wired internet

View all photos for Standard Apartment, Multiple Beds, Non Smoking, Balcony

A hotel room with a large bed, two armchairs, a small round table, and a view of the city through sheer curtains.

Standard Apartment, Multiple Beds, Non Smoking, Balcony

  • City view
  • 1 bedroom
  • Sleeps 8
  • 2 King Beds
  • Free wired internet

View all photos for Standard Apartment, Multiple Beds, Non Smoking, Kitchen

A modern hotel room with a large bed, a sofa, a desk, and a mirror.

Standard Apartment, Multiple Beds, Non Smoking, Kitchen

  • City view
  • 1 bedroom
  • Sleeps 7
  • 3 Double Beds and 1 Twin Bed
  • Free wired internet

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About the neighborhood

Ilford

With a stay at Best Western Greater London Hotel, you'll be centrally located in Ilford, within a 10-minute drive of Excel London and River Thames. .This hotel is 8.5 mi (13.7 km) from London Bridge and 8.6 mi (13.9 km) from St. Paul's Cathedral.

What's nearby

  • Exchange Ilford - 3 min walk - 0.2 miles
  • Valentines Park - 3 min walk - 0.2 miles
  • Ilford Cricket Club - 12 min walk - 0.7 miles
  • Ilford Golf Club - 4 min drive - 1.1 miles
  • South Park - 4 min drive - 1.1 miles

Getting around

  • Gants Hill Underground Station - 2 min drive
  • Ilford Station - 3 min walk
  • London City Airport (LCY) - 19 min drive

Restaurants

  • ‪The Great Spoon of Ilford - ‬1 min walk
  • ‪Costa Coffee - ‬4 min walk
  • ‪Starbucks - ‬6 min walk
  • ‪Shinwari - ‬3 min walk
  • ‪Gourmet Buffet - ‬1 min walk

About this property

Best Western Greater London Hotel

Best Western Greater London Hotel offers 41 accommodations with coffee/tea makers and complimentary toiletries. This Ilford hotel provides complimentary wired and wireless Internet access. Bathrooms include shower/tub combinations. Housekeeping is offered on request and irons/ironing boards can be requested.
Make yourself at home in one of the 41 guestrooms. Complimentary wired and wireless internet access is available. Bathrooms have shower/tub combinations and complimentary toiletries. Conveniences include desks and coffee/tea makers, and housekeeping is provided on request.
Make use of convenient amenities such as complimentary wireless internet access, a television in a common area, and a banquet hall.
Satisfy your appetite at the hotel's coffee shop/cafe. To-go breakfasts are served on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:30 AM to 10:30 AM for a fee.
Featured amenities include a 24-hour business center, express check-out, and a 24-hour front desk. Planning an event in Ilford? This hotel has 431 square feet (40 square meters) of space consisting of a conference center and meeting rooms.
To-go breakfasts are available for a surcharge on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:30 AM and 10:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • On-the-go breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:30 AM to 10:30 AM on weekends; GBP 7.99 for adults and GBP 7.99 for children
  • A coffee shop/cafe
  • Coffee and tea in common areas

Things to do

  • TV in common areas

Conveniences

  • 24-hour front desk
  • Lockers
  • Luggage storage

Guest services

  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 24-hour business center
  • Conference center (431 square feet of space)
  • Coworking space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (48 inch wide door)
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • 2 buildings
  • 4 floors
  • Banquet hall
  • Double-glazed windows
  • Locally sourced food prioritized
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Electrical adapters
  • Heating
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 9:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive an email within 7 days before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10:00 AM please contact the property in advance using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Please note all reservation cancellation, modification, or amendment requests must be submitted and confirmed via email.
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

  • American Express
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: GBP 100 per accommodation, per stay
  • Breakage deposit: GBP 100 per stay
  • A damage deposit of GBP 100 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Fee for to-go breakfast: approximately GBP 7.99 for adults and GBP 7.99 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Long-term renters welcome
This property uses some solar energy
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Property is also known as

Best Western Greater
Best Western Greater London
Best Western Greater London Hotel
Best Western Greater London Hotel Ilford
Best Western Greater London Ilford
BEST WESTERN Greater London Hotel Ilford, Essex
Greater London Hotel Ilford
Best Western Greater London Hotel Hotel
Best Western Greater London Hotel Ilford
Best Western Greater London Hotel Hotel Ilford

Best Western Greater London Hotel Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 99 out of 373 reviews
Rating 8 - Good. 125 out of 373 reviews
Rating 6 - Okay. 74 out of 373 reviews
Rating 4 - Poor. 34 out of 373 reviews
Rating 2 - Terrible. 41 out of 373 reviews

8.0/10

Cleanliness

8.0/10

Staff & service

7.0/10

Amenities

7.4/10

Property conditions & facilities

Reviews

Verified review

6/10 Okay

Liked: Cleanliness, staff & service, property conditions & facilities
Value for money but super close to train station make it worth it
Stayed 3 nights in Jan 2026
Verified review

8/10 Good

We were able to check in early and staff was kind, the coffee in their cafe was delicious.
Stayed 2 nights in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean room. Staff were really friendly fab customer service. The on site cafe was really good great value for money. I would stay again.
Stayed 2 nights in May 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
It was okay but not that great. The temperature in summer just unbelievable in the room and couldn’t sleep all night.
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For a hotel on a city street it was a prime location to a small shopping mall, restaurants, stores and a public transportation hub into London and throughout. We enjoyed the convenance and price point.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to town easy parking overnight
Stayed 2 nights in Mar 2026
Verified review

6/10 Okay

Disliked: Amenities
Hotel is average - good location - friendlyish staff - rooms dated,
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Staff & service, amenities, property conditions & facilities
Very nice hotel we enloyed during ours stay all great
Stayed 6 nights in Oct 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel and excellent location
Stayed 2 nights in Sep 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Many cheap discount shops in rhe area
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
I loved my stay at this hotel! The room and bathroom were super clean, and the bed was really comfortable. Great location close to the etube, and the staff were very friendly and helpful. Would definitely stay again :)
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My partner is gluten free and they give her a freshly cooked breakfast and toast as the hot breakfast is a buffet service.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean. Staff was amazing. They all went above and beyond. The breakfast was fantastic. Location was close to many stores and subway.Great value.
Stayed 5 nights in Feb 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast was good . Staff were good. There is too much noise from the street at night for rooms facing the street
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Courteous staff. Clean.
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Staff & service, amenities, property conditions & facilities
Friendly and helpful staff, clean room at a great price.
Stayed 2 nights in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Exactly what I we booked and very good value for money 💰
Stayed 2 nights in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best staff I’ve encountered in a long time. The rooms are small but very clean. No air conditioning. The only problem I had was I’m the hotel policy wouldn’t take a major credit/debit card because it required a signature (not sure why as I use my PIN any other time abd it wouldn’t pull up that way in their hotel payment machine).
Stayed 6 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and helpful staff
Stayed 2 nights in Jul 2025
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wasnt too happy the Hotel took 90 pound as a pre authorization payment wont receive it back for one month Also need a physical card for payment Then they needed a deposit on check in so cost me a fortune before any stay Stayed in apartment 1 A and the noise underneath from the restaurant constant banging and smashing until 1 am got very little sleep all weekend Other than that it is a nice hotel, staff were very helpful Good location for metro, food places and right beside a large shopping centre and the town .. lots of little bargain shops in the town and also there was a market with rides for the kids ... a lovely park and playground 10 min walk
Stayed 4 nights in May 2026
Verified review

6/10 Okay

Disliked: Amenities
The room was very tinny. No AC, no fridge, the safe did not work. The window was very small. The weather was very hot and with that small table fan they provided could not get the job done. I spent most of my time outside as the room felt like I was in a prison.
Stayed 5 nights in May 2026
Verified review

4/10 Poor

Disliked: Staff & service, amenities, property conditions & facilities
We stayed for 2 nights and 3 days and unfortunately the experience was very disappointing. The room had a strong gutter smell throughout our stay. The shower temperature control was faulty and kept getting stuck meaning we either had boiling hot water or freezing cold water. When we asked for help staff told us to use a towel to turn the knob but it was extremely difficult and we ended up having cold showers. The room itself was very small and the TV didn’t work either — despite reporting it, no one came to fix it. Overall, it was not a good stay and we will not be returning ever.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff who are flexible to accommodate customers needs.
Stayed 7 nights in Oct 2025
Verified review

6/10 Okay

Liked: Staff & service
Budget hotel and you get the feeling all the way. Bed linen were crisp so a 👍
Stayed 1 night in Dec 2025