Hampton by Hilton London City

Property class: 4

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Photo gallery for Hampton by Hilton London City

A modern interior with a central dining area, bar, and seating arrangements.
A multi-story hotel with a modern design, featuring a prominent restaurant on the ground floor.
A modern hotel room with a bed, a desk, a chair, a dresser, a shower, and a city view.
A bar area with three glasses of different beverages, a bottle of wine, and a bar counter with various bottles in the background.
A modern lounge area with a teal sofa, multiple seating options, and a variety of tables and chairs.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Gym
  • Bar
$122 nightly
The current price is $146 total
Total with taxes and fees
Nov 15 - Nov 16

Explore the area

View in a map
12-20 Osborn Street, London, England, E1 6TE
  • Place, Brick Lane
    ‪2 min walk‬
  • Place, Tower of London
    ‪12 min walk‬
  • Place, Tower Bridge
    ‪18 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪84 min drive‬

Room options

Room, 1 King Bed

8.6 out of 10
Excellent
(23 reviews)
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 4
  • 2 Queen Beds

Room, 1 Queen Bed

9.0 out of 10
Wonderful
(68 reviews)
  • Sleeps 2
  • 1 Queen Bed

Room, 1 Queen Bed, Accessible

7.2 out of 10
Good
(11 reviews)
  • Sleeps 2
  • 1 Queen Bed

Family Room, Multiple Beds

10.0 out of 10
Exceptional
(4 reviews)
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

Room, 1 Queen Bed with Sofa bed

9.0 out of 10
Wonderful
(35 reviews)
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

Room, 2 Twin Beds

9.4 out of 10
Exceptional
(24 reviews)
  • Sleeps 2
  • 2 Twin Beds

Superior Room, 1 Queen Bed

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 Queen Bed

Similar properties

About the neighborhood

London

In the heart of London, Hampton by Hilton London City is within a 5-minute drive of Tower of London and Tower Bridge. .This hotel is 1.5 mi (2.5 km) from London Bridge and 2.9 mi (4.7 km) from London Eye.

What's nearby

  • Brick Lane - 2 min walk - 0.1 miles
  • Financial District - 3 min walk - 0.2 miles
  • Liverpool Street - 9 min walk - 0.5 miles
  • Tower of London - 12 min walk - 0.7 miles
  • Tower Bridge - 18 min walk - 1.0 mile

Getting around

  • Aldgate East Station - 1 min walk
  • Liverpool Street Station - 12 min walk
  • London City Airport (LCY) - 24 min drive

Restaurants

  • ‪Black Sheep Coffee - ‬3 min walk
  • ‪Pocketsquare Skyline Bar and Terrace - ‬2 min walk
  • ‪Exmouth Coffee - ‬1 min walk
  • ‪The White Hart - ‬2 min walk
  • ‪The Castle - ‬3 min walk

About this property

Hampton by Hilton London City

Hampton by Hilton London City offers 129 air-conditioned accommodations with safes and hair dryers. Digital television is provided. Bathrooms include showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a 24-hour fitness center.
Make yourself at home in one of the 129 air-conditioned rooms featuring refrigerators. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless internet access and a fireplace in the lobby.
You can enjoy a meal at the restaurant serving the guests of Hampton by Hilton London City, or stop in at the snack bar/deli. Wrap up your day with a drink at the bar/lounge. A complimentary on-the-go breakfast is served daily from 7:00 AM to 10:00 AM.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff.
A complimentary on-the-go breakfast is served each morning between 7:00 AM and 10:00 AM.
Onsite venue - restaurant. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Food and drink

  • Free on-the-go breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour gym

Family friendly

  • In-room crib
  • In-room refrigerator
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (35 inch wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible path to elevator

More

  • 1 building
  • 6 floors
  • Built in 1997
  • Fireplace in lobby
  • Renovated entire property - May 2023
  • Smoking not allowed

Room amenities

Bedroom

  • Bed sheets provided
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 55-inch TV with digital channels

Food and drink

  • Electric kettle
  • Refrigerator
  • Tea bags/instant coffee

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
The credit card used to book the reservation must be presented by the cardholder at check-in, while all guests must show an official form of photo identification.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 2 years can stay for free if using existing beds when occupying the parent or guardian's room
Free cribs are available on request at the property

Property payment types

  • American Express
  • Diners Club
  • Discover
  • JCB International
  • Mastercard
  • Visa

Important information

Optional extras

  • Early check-in is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Damage and nuisance policy: The hotel reserves the right to charge guests' credit or debit cards for any room damage or missing items as well as for any disturbance or nuisance guests have caused to other hotel guests.

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

City Hotel London
Hampton by Hilton London City Hotel
Hampton by Hilton London City London
Hampton by Hilton London City Hotel London

Hampton by Hilton London City Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 628 out of 1002 reviews
Rating 8 - Good. 265 out of 1002 reviews
Rating 6 - Okay. 70 out of 1002 reviews
Rating 4 - Poor. 17 out of 1002 reviews
Rating 2 - Terrible. 22 out of 1002 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great overnight stay! Beautiful hotel, super friendly staff and great food
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room and bathroom, nuce bar area, friendly staff. Breakfast was busy but all ran well and plenty of choice
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay!
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful friendly staff.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful hotel. Complimentary breakfast a good start to the day. 11am checkout appreciated.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very nice and helpful. Very clean and the breakfast was delicious.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed our stay for 2nights while we toured London was a bit out the way but on tube wasn’t a problem street it was down a bit shabby but hotel breakfast and staff great
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Modern clean room with great amenities (hair conditioner!), good shower, comfortable beds and great selection on offer for breakfast. Good coffee too.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay here. The hotel is very close to the trains. It was very clean, rooms, beds and bathroom were great. AC in the summer was a huge plus! Staff was very warm and helpful.
Stayed 5 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel bed sheet and bedding are very comfortable, the breakfast is very good, salad and fruit are very fresh. Definitely recommend!
Stayed 5 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were welcoming and friendly, room was clean, Breakfast could be a little crowded but that is clearly stated for certain times, really enjoyable stay.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast!
Stayed 7 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent staff and team working at this location. Reception was welcoming and kind. Staff were knowledgeable and helpful in providing tourist/ travel tips! Bhavna helped point out places to visit and shops in the area.
Stayed 4 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Good; breakfast, cleanliness, friendly staff. Would like to see; ice machine, garbage cans in lobby, bathroom in lobby, CREAM for coffee, microwave in room.
Stayed 7 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The air conditioning was great and the whole property is very clean! Would recommend
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Very clean,great breakfast and location
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast room was spacious. The staff was warm, welcoming, and helpful. A great location from major sites. Would stay there again.
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Lovely clean room, helpful staff, great breakfast.....would recommend
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Rooms are small but clean - great staff and location
Stayed 6 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, staff were courteous and helpful and a great location near the underground station.
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Great hotel
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Smooth and easy check in. Lovely room and spotlessly clean. Breakfast was delicious with lots of choice.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent staff, newly refurbished rooms and next to tube staton
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Staff were so nice, free breakfast was great
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Great room, comfortable stay, plenty of stores and places to eat nearby
Stayed 1 night in Nov 2025