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ALT Urbana

3.0 star property

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Photo gallery for ALT Urbana

Bar (on property)
Superior Room | In-room safe, individually decorated, desk, laptop workspace
Property entrance
Restaurant
Property entrance

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available

Explore the area

View in a map
Benito Juárez #317, León, GTO, 37000
  • Place, Historical City Archives and Archaeological Museum
    ‪2 min walk‬
  • Place, Cathedral of León
    ‪7 min walk‬
  • Place, Manuel Doblado Theater
    ‪9 min walk‬
  • Airport, León, Guanajuato (BJX-Del Bajío)
    ‪34 min drive‬

Room options

View all photos for Standard Room

Standard Room | In-room safe, individually decorated, desk, laptop workspace

Standard Room

9.4 out of 10
Exceptional
(3 reviews)
  • 183 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Traditional Room

In-room safe, individually decorated, desk, laptop workspace

Traditional Room

9.0 out of 10
Wonderful
(2 reviews)
  • 212 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Business Room

In-room safe, individually decorated, desk, laptop workspace

Business Room

  • 221 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Premium Room

Premium Room | In-room safe, individually decorated, desk, laptop workspace

Premium Room

  • 275 sq ft
  • Sleeps 2
  • 1 King Bed
  • City view

View all photos for Executive Room

In-room safe, individually decorated, desk, laptop workspace

Executive Room

  • 269 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room

Deluxe Room | In-room safe, individually decorated, desk, laptop workspace

Deluxe Room

  • 272 sq ft
  • Sleeps 2
  • 1 Large Twin Bed

View all photos for Superior Room

Superior Room | In-room safe, individually decorated, desk, laptop workspace

Superior Room

  • 242 sq ft
  • Sleeps 2
  • 1 Queen Bed

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About the neighborhood

León

With a stay at ALT Urbana, you'll be centrally located in León, within a 10-minute drive of Poliforum León Convention and Exhibition Center and León Stadium. .This hotel is 0.6 mi (0.9 km) from Plaza Martires del 2 de Enero and 0.6 mi (1 km) from Historical City Archives and Archaeological Museum.

What's nearby

  • Historical City Archives and Archaeological Museum - 2 min walk - 0.1 miles
  • Main square - 3 min walk - 0.2 miles
  • Cathedral of León - 7 min walk - 0.4 miles
  • Manuel Doblado Theater - 9 min walk - 0.5 miles
  • Expiatory Temple of the Sacred Heart of Jesus - 17 min walk - 0.9 miles

Getting around

  • Bajío Intl. Airport (BJX) - 37 min drive

Restaurants

  • ‪La Tradicional Cebadina Don Chema - ‬3 min walk
  • ‪Tortas Del Plaza - ‬4 min walk
  • ‪Los Bisquets Bisquets Obregón - ‬4 min walk
  • ‪La Cebadina - ‬4 min walk
  • ‪Las Tias Comida Mexicana - ‬6 min walk

About this property

ALT Urbana

Adults-only hotel with a coffee shop and an outdoor pool
ALT Urbana offers 25 air-conditioned accommodations with safes and complimentary bottled water. These individually decorated accommodations include dining tables. 50-inch Smart televisions come with digital channels and smart speakers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.
Make yourself at home in one of the 25 air-conditioned rooms featuring Smart televisions. Digital programming and smart speakers are provided for your entertainment, while complimentary wireless internet access keeps you connected. Conveniences include safes and desks, and housekeeping is provided daily.
Enjoy the recreation opportunities such as an outdoor pool or make use of other amenities including complimentary wireless internet access.
Enjoy a meal at the restaurant or snacks in the hotel's coffee shop/cafe. Quench your thirst with your favorite drink at the bar/lounge. Cooked-to-order breakfasts are available daily from 8:00 AM to 11:30 AM for a fee.
Featured amenities include a 24-hour front desk, luggage storage, and an elevator. Free self parking is available onsite.
Cooked-to-order breakfasts are available for a surcharge and are served each morning between 8:00 AM and 11:30 AM.
ALT Urbana has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured, covered self parking on site

Food and drink

  • Daily cooked-to-order breakfast available 8:00 AM to 11:30 AM for a fee: MXN 200 to 500 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Porter/bellhop

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (39 inch wide door)
  • Smooth flooring in room
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk (37 inches high)

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • 50-inch smart TV with digital channels
  • Smart speaker

Food and drink

  • Dining table
  • Free bottled water

More

  • Air conditioning
  • Desk
  • Desk chair
  • Individual decor
  • Laptop workspace
  • Mobile key entry
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately MXN 200 to 500 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit

We should mention

Guests under 18 years old are not permitted at this adults-only property
No pets and no service animals are allowed at this property

Property is also known as

ALT Urbana León
ALT Urbana Hotel
ALT Urbana Hotel León

ALT Urbana Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 67 out of 93 reviews
Rating 8 - Good. 15 out of 93 reviews
Rating 6 - Okay. 6 out of 93 reviews
Rating 4 - Poor. 0 out of 93 reviews
Rating 2 - Terrible. 5 out of 93 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Yvonne

Liked: Cleanliness, staff & service, property conditions & facilities
great place to stay
Stayed 2 nights in Oct 2025

10/10 Excellent

Rami

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was secure, clean and the staff were very friendly. It was walking distance from every thing down town Leon.
Stayed 2 nights in Oct 2025

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place in the heart of the city.
Stayed 9 nights in Aug 2025

10/10 Excellent

Josefina

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy limpio
Stayed 2 nights in Aug 2025

2/10 Terrible

Nicholas, Atlanta

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
At check-in, the front desk wanted to charge my credit card for the room, despite my having paid in advance on Expedia. She insisted it was not paid. I showed her our receipt from Expedia and immediately she saw in her system that it was paid. We were unable to use the pool or jacuzzi for the entire time we were there. The front desk said it was closed for chemicals and cleaning. It was covered and unusable the entire time. We were relaxed in our hotel room on our second night and I received a call around 11pm on my cell phone from a León number. It was a man saying he was from the front desk of ALT Urbana. He addressed me by my full name. No one knew my full name or cell phone number in León except the hotel. He said there was a car with questionable tems outside the hotel and the police were going to come and knock on our door. The hotel has a light outside of each room It is illuminated if there are guests staying in that room. That is not a safe practice. We no longer felt safe at this hotel and checked out one day early. When we checked out, a different person at the front desk wanted to charge my credit card for "the extra night" despite we were leaving a day early and despite the fact that we paid for our hotel in advance on Expedia. She insisted, and again I showed our receipt from Expedia and immediately she found in her system that everything was paid. I can not recommend this hotel.
Stayed 3 nights in Jul 2025

10/10 Excellent

Lydia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Atendieron an mis papás súper bien. Las recámaras limpias y modernas. Excelente hotel, excelente servício al cliente.
Stayed 3 nights in Jul 2025

10/10 Excellent

Eduardo

Stayed 1 night in Jul 2025

10/10 Excellent

ramon

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

6/10 Okay

Jose

Liked: Cleanliness, amenities, property conditions & facilities
The room was comfortable inly bad thing it did not have hot water even after plenty times telling them about it the front desks girl told you should have hot water but it never happen other than than all was good
Stayed 9 nights in Jun 2025

6/10 Okay

Rosario

Traveled with group
Liked: Cleanliness, staff & service
Mostly it’s fine but it’s not convenient for everyone it’s more like for a day and enjoy it the pool the bar and that’s set !
Stayed 1 night in May 2025

10/10 Excellent

Cesar

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo estuvo muy bien
Stayed 1 night in Apr 2025

8/10 Good

Dolores

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Convenient, comfortable and not expensive
Stayed 3 nights in Apr 2025

10/10 Excellent

Lorena

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

2/10 Terrible

Martine

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities

upset and won't refer

when we were checked in, we were told I'd be noise till 11 PM. We were OK with that as a noise was till three 4 AM. The showerhead was out of order very hard to take a shower. I'm a little disappointed hopefully they'll be some reimbursement.
Stayed 1 night in Jan 2025

10/10 Excellent

Abel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Jose

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Es un hotel muy bonito, comodo y moderno. Esta cerca del centro y a poca distancia de restaurantes y comercios. Hice y pague la reservacion atraves de Hotels.com. El hotel dijo que no estaba pagada la reservacion y me cobraron otra vez.
Stayed 1 night in Jun 2024

8/10 Good

Gustavo

Stayed 1 night in Oct 2025

10/10 Excellent

ADRIAN ALEJANDRO

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo bien
Stayed 1 night in Oct 2025

8/10 Good

ADRIAN ALEJANDRO

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo bien
Stayed 1 night in Oct 2025

10/10 Excellent

Juan Francisco

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buen lugar
Stayed 1 night in Sep 2025

10/10 Excellent

ADRIAN ALEJANDRO

Stayed 1 night in Oct 2025

10/10 Excellent

Alejandro

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente concepto
Stayed 3 nights in Sep 2025

10/10 Excellent

ADRIAN ALEJANDRO

Stayed 1 night in Sep 2025

10/10 Excellent

Luisina

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy centrico, buena relacion costo - calidad , muy limpio, instalaciones nuevas.
Stayed 1 night in Sep 2025

10/10 Excellent

Danealla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Súper hotel
Stayed 2 nights in Sep 2025