With a stay at The Whitlock, you'll be centrally located in Lenox, within a 5-minute drive of Tanglewood Music Center and Lenox Library. .This hotel is 0.3 mi (0.4 km) from The Bookstore and 0.3 mi (0.5 km) from Ventfort Hall Mansion and Gilded Age Museum.
What's nearby
Lenox Library - 5 min walk - 0.3 miles
Ventfort Hall Mansion and Gilded Age Museum - 6 min walk - 0.4 miles
Shakespeare and Company - 14 min walk - 0.8 miles
Wyndhurst Golf & Club - 2 min drive - 1.1 miles
Tanglewood Music Center - 2 min drive - 1.4 miles
Getting around
Pittsfield Intermodal Transportation Center - 13 min drive
Pittsfield, MA (PSF-Pittsfield Municipal) - 12 min drive
Hotel with free parking, near Tanglewood Music Center
The Whitlock offers 30 accommodations with air conditioning. Beds feature Egyptian cotton sheets and premium bedding. Guests can surf the web using the complimentary wireless Internet access. Bathrooms include bathtubs or showers. Housekeeping is provided daily.
The recreational activities listed below are available either on site or nearby; fees may apply.
Make yourself at home in one of the 30 air-conditioned guestrooms. Complimentary wireless internet access is available to keep you connected. Bathrooms with bathtubs or showers are provided.
Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless internet access.
Featured amenities include a business center, luggage storage, and coffee/tea in a common area. Free self parking is available onsite.
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
Free uncovered self parking on site
Food and drink
Coffee and tea in common areas
Conveniences
Luggage storage
Guest services
Housekeeping (daily)
Business services
Business center
Outdoors
Garden
Terrace
Accessibility
No elevator
More
Communal living room
Fireplace in lobby
Smoking not allowed
Room amenities
Bedroom
Egyptian cotton sheets
Bathroom
Bathtub or shower
Towels provided
More
Air conditioning
Heating
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18
Check-out
Check-out before 11:00 AM
Special check-in instructions
There is no front desk at this property
The check-in location differs from the property location; go to: [11 Old Stockbridge Rd, Lenox, MA 01240, United States]
Guests will receive an email within 24 hours before arrival with check-in information
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Pets
Pets not allowed
Children and extra beds
Children are welcome
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
Deposit: USD 100 per accommodation, per stay
We have included all charges provided to us by the property.
Optional extras
Early check-in is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
Property Registration Number C0356161520
We should mention
This property does not have elevators
Property is also known as
Church Street Inn
The Whitlock Hotel
The Whitlock Lenox
The Whitlock Hotel Lenox
The Whitlock Reviews
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
The staff were very nice, however, our room wasn't. The heater never came on and it wasn't until the morning we were leaving that it started to work. This is after several times of letting hotel staff know there was a problem. The hardware in the shower was terrible. Rusty and the bottles of shampoo and conditioner were awful. The inside of the shower had brown lines along the floor and looked old and rundown.The hotel rooms need to be upgraded and refurbished. The continental breakfast was poor with cold rolls. The hotel is very cute and there is much opportunity to step it up.
Overall, the place could use some sprucing up.
I had read a review that mentioned a few things to improve on and ironically all these seemed to have been corrected. At least in our room. Maybe the Inn improved on these having seen that particular review.
There was nowhere to hang any clothes or jackets. A couple of hooks on the wall with some hangers would have helped. We were there during the week so the place was quiet but that also meant that the fire pit, the restaurant/lounge, the bar… weren’t “on”. It was starting to get cold so we would have appreciated having the heat on at all times. We didn’t have access to the controls and the heat was being turned off at times. When I asked for shower gel, the lady at the front desk seemed perplexed as she wondered why I wasn’t simply using shampoo or hand soap. They did manage to find me some sample size products.
Overall it was an ok stay but the quality does not match the rates. Lenox is cozy and central in the Berkshires. I hesitated between staying in Pittsfield, Great Barrington or Stockbridge. Lenox was the best choice.
The Whitlock is in a great location. The bed was very comfortable and the staff was extremely friendly and knowledgeable. I definitely recommend staying here. Just steps away from town.
Sarah
Stayed 1 night in Oct 2025
6/10 Okay
Thomas
Traveled with partner
Oct 9, 2025
We were disappointed in the shabby quality of this venue. But the bathroom had been remodeled. Older hotels can be an adventure and this one was,
I specifically requested 'hotels only' and didnt expect a bed and breakfast, with no overnight staff planned at my location. That said, it was a lovely room with a nice fireplace. Bathroom left a bit to be desired, as did breakfast.
Clintona
Stayed 1 night in Sep 2025
4/10 Poor
julie
Traveled with family
Sep 13, 2025
Liked: Cleanliness, staff & service
Disliked: Room comfort
julie
Stayed 1 night in Aug 2025
4/10 Poor
Steven
Traveled with partner
Sep 12, 2025
Got an email the day before arrival telling us to register at sister hotel up the road; their staff sent us to the Whitlock to register; staff there kinda apologized; room was very small; split AC-heat system only gave us AC, but we needed heat; front desk said to give it time, then showed up 15 mins later to say the system only was for AC; they gave us heat, but we could not control it; went from too cold to too hot; the staff left around 7 pm (this was Sept 10) so we burned all night; came back from dinner and door was locked even though they insisted it would be open; called their emergency numbers and got no one, and no one ever called back; enough said.
3 flights up old stairs carrying our own bags ( in our 70s) and down and up in the morning for coffee…
No national TV stations …. Only “local” on Roku!
Clean, newly painted and carpet
Nick
Stayed 1 night in Aug 2025
8/10 Good
Thomas, Rockville
Traveled with partner
Aug 11, 2025
Liked: Cleanliness, staff & service
Property was fine, just a little old and in need of some repaie
I was in town to attend an inspection on a house we made an offer on in nearby Becket. The Whitlock was perfect for me. It was conveniently located, in town, close to dining, and with easy parking. The inn was historic, charming, and had lots of character. It was exactly what I was looking for. There is now staff available on premises from 7 am to 10 pm. I was able to check in on site. The outer doors were locked at night. I would definitely come back.
The inn is furnished with cheap, ugly furniture in depressing colors. Weekday coffee is limited to Keurig with dairy substitute--so bad it's insulting. Our room cost over $500 a day; other inns of comparable price are beautiful inside and offer better amenities. I will not stay at the Whitlock again.
Amanda at the front desk is a gem! She was helpful, personable, professional and presented in a neat and put-together appearance.
Suzanne
Stayed 5 nights in Jul 2025
10/10 Excellent
Robert
Jul 18, 2025
Liked: Cleanliness, staff & service, room comfort
Robert
Stayed 1 night in Jul 2025
8/10 Good
Rick
Jul 17, 2025
Nice but a little rundown
Location is great for visiting the Lenox shops and restaurants. The shower and bed were nice and comfortable. It’s an old hotel so I’m sure it’s hard to keep it up but wear and tear was evident in the room and common areas. Weekend continental breakfast was very good.