8/10 Good
christopher
Traveled with family
Jan 19, 2026
Liked: Cleanliness, staff & service, amenities
The hotel is in a great location close to the beach and promenade. There are many shops and restaurants in the area. I arrived in the evening only to be told I had to wait at least fifteen minutes for a receptionist to return from a break before I could check in - it seems the reception is not properly staffed at all times, as the person who greeted me could not deal with check ins. I later discovered she was part of the entertainment team! My suite was lovely- lots of space, tv with many channels including UK regulars and decent bathroom. The lounge area led to a balcony as did the bedroom, but the latter had a single door that opened on to it, and this was not lockable as it had a key completed jammed into the lock on the inside. Preferring to sleep using the bed in the lounge area I had to use two wooden cube coffee tables to wedge up the bedroom door handle as a security measure! The hotel had a pleasant pool area with sunbeds and the grounds were extensive. The restaurant had wonderful buffet offerings for both breakfast and dinner. It was very well run- tables well spaced, excellent service from the manager and all waiting staff but the female chefs were quite rude and almost hostile. The cleaners on the complex did a good job as did one particular female receptionist. The life guard / attendant at the pool area had a main concern of listening to music at the volume he desired rather than laying out sunbeds for arriving guests. Handy supermarket across the road.
christopher
Stayed 5 nights in Jan 2026
