Compare Hotels with Shopping in Lansing

"Their service was great asking us if we needed anything was great caring for the customer."

"Staff was nice."

"The staff provided Excellent customer service!!"

"I got to the room and the bed was full of hair I told the workers they didn’t tell housekeeping or nothing they gave me new sheets to put on myself then I laid down and was itchy so I just left I ask for the manager name he said he can’t give that information out very unprofessional and a waste of my money"

"The stay itself was average, but there was an uncomfortable incident during checkout where a guest was yelling and loudly complaining about the checkout time. Security had to be called, and the front desk agent even threatened to involve the police. The situation made the atmosphere feel tense and, honestly, a bit low-class. On top of that, being charged $30 per night for parking felt excessive and disappointing. That added cost, along with the incident at checkout, definitely impacted the overall experience."

"Excellent customer service and very accommodating. Great bartenders and food!!!!"