When you stay at Tru by Hilton Lancaster East in Lancaster, you'll be in a shopping district, within a 10-minute walk of Dutch Wonderland and Tanger Outlets Lancaster. .This hotel is 3.2 mi (5.2 km) from Sight and Sound Theatre and 5.5 mi (8.9 km) from Lancaster Marriott at Penn Square.
What's nearby
Tanger Outlets Lancaster - 6 min walk - 0.4 miles
Dutch Wonderland - 6 min walk - 0.4 miles
Amish Farm and House - 8 min walk - 0.5 miles
Rockvale Outlets - 10 min walk - 0.5 miles
American Music Theatre Lancaster - 11 min walk - 0.6 miles
Getting around
Lancaster Station - 14 min drive
Philadelphia Intl. Airport (PHL) - 85 min drive
Restaurants
Chick-fil-A - 18 min walk
Texas Roadhouse - 3 min walk
Golden Corral - 5 min walk
CiCi's Pizza - 12 min walk
Cracker Barrel - 13 min walk
About this property
Tru by Hilton Lancaster East
Tru by Hilton Lancaster East offers 112 accommodations with hair dryers and irons/ironing boards. 55-inch Smart televisions come with premium satellite channels. Bathrooms include showers with rainfall showerheads, and complimentary toiletries.
Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is provided daily.
Recreational amenities at the hotel include an indoor pool and a fitness center.
Make yourself at home in one of the 112 guestrooms featuring refrigerators and Smart televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries. Conveniences include irons/ironing boards and blackout drapes/curtains, as well as phones with free local calls.
Take advantage of recreation opportunities including an indoor pool and a fitness center. Additional features at this hotel include complimentary wireless internet access, an arcade/game room, and gift shops/newsstands.
A complimentary buffet breakfast is served on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.
Featured amenities include a 24-hour business center, express check-in, and express check-out. Free self parking is available onsite.
A complimentary buffet breakfast is served on weekdays between 6:00 AM and 9:00 AM and on weekends between 7:00 AM and 10:00 AM.
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
Free extended parking on site
Free RV/bus/truck parking on site
Wheelchair-accessible parking and van parking available
Food and drink
Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
Coffee and tea in common areas
Things to do
Arcade/game room
Gym
Indoor pool
TV in common areas
Family friendly
Arcade/game room
In-room refrigerator
Indoor pool
Laundry facilities
Conveniences
24-hour front desk
Free newspapers in lobby
Gift shop/newsstand
Laundry facilities
Luggage storage
Safe at front desk
Shared microwave
Vending machine
Guest services
Housekeeping (daily)
Tour and ticket assistance
Business services
24-hour business center
Computer station
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Braille/raised signage
Elevator
Pool hoist on site
Stair-free path to entrance
Vibrating pillow alarm
Visual fire alarm
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible business center
Wheelchair-accessible gym
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to elevator
Wheelchair-accessible pool
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible van parking
More
1 building
5 floors
Built in 2017
Smoking not allowed
Room amenities
Bedroom
Bedsheets provided
Blackout drapes
Bathroom
Free toiletries
Hair dryer
Private bathroom
Rainfall showerhead
Shower
Towels provided
Entertainment
55-inch smart TV with premium cable/satellite channels
Food and drink
Refrigerator
More
Air conditioning (climate-controlled)
Free local calls
Heating (climate-controlled)
Iron/ironing board
Phone
Policies
Check-in
Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 21
Check-out
Check-out before noon
Contactless check-out available
Express check-out available
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets allowed for an extra charge of USD 50 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
Optional extras
Pet fee: USD 50 per accommodation, per stay
Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
We should mention
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)
Property is also known as
Tru Hilton Lancaster East Hotel
Tru Hilton Lancaster East
Tru by Hilton Lancaster East Hotel
Tru by Hilton Lancaster East Lancaster
Tru by Hilton Lancaster East Hotel Lancaster
Tru by Hilton Lancaster East Reviews
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 605 out of 1025 reviews
10 - Excellent
605
Rating 8 - Good. 235 out of 1025 reviews
8 - Good
235
Rating 6 - Okay. 102 out of 1025 reviews
6 - Okay
102
Rating 4 - Poor. 42 out of 1025 reviews
4 - Poor
42
Rating 2 - Terrible. 41 out of 1025 reviews
2 - Terrible
41
8.8/10
Cleanliness
9.0/10
Staff & service
8.6/10
Amenities
8.8/10
Property conditions & facilities
Reviews
10/10 Excellent
David
Jan 6, 2026
David
Stayed 1 night in Dec 2025
8/10 Good
David
Traveled with family
Jan 3, 2026
Liked: Cleanliness, amenities
The staff were pleasant. The room was clean and quiet.
Breakfast menu was very limited and no staff around to ask. Also - when snow falls - no one cleaned the pavements/walkabouts around hotel, so it was dangerously slippery. And the pool was so dirty that I can actually see the sand on the bottom of the pool and dirty leafs around the door/exit. And on Dec. 26 - there was no one at the front desk so I have to yelled and wait for about 10-15 min. Awful. Where is the Hilton standards?
Andre
Stayed 3 nights in Dec 2025
10/10 Excellent
David
Dec 27, 2025
Liked: Cleanliness, staff & service, amenities
The room was very clean. We were greeted very nicely by Deanna.
The hotel shows some wear and tear but is basically in good shape. The biggest disappointment was that the shower had black lines along he bottom which looked like black mold. The room was clean, spacious, but lacking is seating for two persons. Had only one armless chair. Also, the main lights are hanging down from the ceiling and shine directly into your eyes if you are trying to read in bed.
Breakfast was very good on Thursday, Friday the eggs were not up to par, just OK. The staff were friendly and helpful. TRU is one place that we like to stay when we come to the Lancaster area.
Gary
Stayed 2 nights in Dec 2025
10/10 Excellent
Lois
Dec 13, 2025
Comfortable bed, room was spacious enough for our family. We felt