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Holiday Inn Lancaster by IHG

Property class: 3.5

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Photo gallery for Holiday Inn Lancaster by IHG

A hotel exterior with a terrace dining area, outdoor seating, and a sign for "The Imperial Terrace".
Meeting facility
An indoor swimming pool with lounge chairs and potted plants.
A modern interior with abstract metal sculptures and potted plants.
A spacious indoor dining area with multiple tables and chairs, ceiling lights, and potted plants.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Gym
The current price is $154
$139 nightly
$154 total
Total with taxes and fees
Sep 13 - Sep 14

Explore the area

View in a map
26 East Chestnut Street, Lancaster, PA, 17602
  • Place, Lancaster Marriott at Penn Square
    ‪6 min walk‬
  • Place, Central Market
    ‪6 min walk‬
  • Place, Lancaster County Convention Center
    ‪8 min walk‬
  • Airport, Harrisburg, PA (MDT-Harrisburg Intl.)
    ‪47 min drive‬

Room options

View all photos for Standard Room

A bed with white bedding and pillows against a wooden headboard.

Standard Room

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 2 Queen Beds
  • Free WiFi

View all photos for Standard Room, 1 King Bed

A hotel room with a bed, a nightstand, a lamp, a framed picture on the wall, and a carpeted floor.

Standard Room, 1 King Bed

8.8 out of 10
Excellent
(39 reviews)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room, 1 King Bed, Accessible (Comm, Roll-In Shower)

A hotel room with a bed, a nightstand, a lamp, a framed picture on the wall, and a carpeted floor.

Room, 1 King Bed, Accessible (Comm, Roll-In Shower)

9.8 out of 10
Exceptional
(6 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds

Desk, blackout drapes, iron/ironing board, WiFi (free)

Standard Room, 2 Queen Beds

8.8 out of 10
Excellent
(86 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds, Accessible (Comm, Mobil, Accessible Tub)

Desk, blackout drapes, iron/ironing board, WiFi (free)

Standard Room, 2 Queen Beds, Accessible (Comm, Mobil, Accessible Tub)

7.8 out of 10
Good
(14 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Suite, 1 King Bed, Accessible (Comm, Roll-In Shower)

A hotel room with a bed, a nightstand, a lamp, a framed picture on the wall, and a carpeted floor.

Suite, 1 King Bed, Accessible (Comm, Roll-In Shower)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Suite, 2 Queen Beds, Accessible (Comm, Mobil, Roll-In Shower)

A shower area with a handheld showerhead, a small shelf, and a white bench.

Suite, 2 Queen Beds, Accessible (Comm, Mobil, Roll-In Shower)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Suite, 2 Queen Beds

Desk, blackout drapes, iron/ironing board, WiFi (free)

Suite, 2 Queen Beds

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Suite, 1 King Bed

A hotel room with a bed, a nightstand, a lamp, a framed picture on the wall, and a carpeted floor.

Suite, 1 King Bed

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

DOUBLE TWO DOUBLE BEDS

  • Sleeps 4
  • Free WiFi

View all photos for 2 Queen Standard

A hotel room with a bed, a desk with a TV, a chair, and a window with a city view.

2 Queen Standard

  • 484 sq ft
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

DOUBLE TWO QUEEN BEDS

  • Sleeps 4
  • Free WiFi

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The price is $99
Sep 13 - Sep 14
Total with taxes and fees
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About the neighborhood

Lancaster

Located in Lancaster (Historic Downtown Lancaster), Holiday Inn Lancaster by IHG is within a 5-minute drive of Lancaster County Convention Center and Franklin & Marshall College. .This hotel is 4.9 mi (7.9 km) from Tanger Outlets Lancaster and 5 mi (8.1 km) from Dutch Wonderland.

What's nearby

  • Lancaster Marriott at Penn Square - 6 min walk - 0.4 miles
  • Central Market - 6 min walk - 0.4 miles
  • Fulton Theatre - 6 min walk - 0.4 miles
  • Lancaster County Convention Center - 8 min walk - 0.4 miles
  • Franklin & Marshall College - 16 min walk - 0.9 miles

Getting around

  • Lancaster Station - 8 min drive
  • Harrisburg Intl. Airport (MDT) - 40 min drive

Restaurants

  • ‪Bert & The Elephant - ‬5 min walk
  • ‪Marion Court Room - ‬1 min walk
  • ‪Square One Coffee Roasters - ‬1 min walk
  • ‪The Village - ‬1 min walk
  • ‪Cafe One Eight - ‬4 min walk

About this property

Holiday Inn Lancaster by IHG

Holiday Inn Lancaster by IHG offers 215 air-conditioned accommodations with coffee/tea makers and hair dryers. LCD televisions come with premium cable channels. Bathrooms include shower/tub combinations and complimentary toiletries.

This Lancaster hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 215 air-conditioned rooms featuring LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include desks and coffee/tea makers, as well as phones with free local calls.
Enjoy recreational amenities such as an indoor pool and a 24-hour fitness center. This hotel also features complimentary wireless internet access, concierge services, and a banquet hall.
You can enjoy a meal at The Imperial serving the guests of Holiday Inn Lancaster by IHG, or stop in at the snack bar/deli. Wrap up your day with a drink at the bar/lounge. Cooked-to-order breakfasts are available daily from 6:30 AM to 11:00 AM for a fee.
Featured amenities include a business center, express check-out, and dry cleaning/laundry services. Planning an event in Lancaster? This hotel has 22000 square feet (2044 square meters) of space consisting of conference space and 13 meeting rooms. Self parking (subject to charges) is available onsite.
Cooked-to-order breakfasts are available for a surcharge and are served each morning between 6:30 AM and 11:00 AM.
The Imperial - This restaurant serves lunch and dinner. Open select days.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Covered self parking on site (USD 15 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 11:00 AM for a fee: USD 7 to 20 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • The Imperial

Things to do

  • 24-hour gym
  • Indoor pool
  • Library

Family friendly

  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 13 meeting rooms
  • 22,000 square feet of conference space
  • Business center
  • Computer station

Outdoors

  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 10 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 7 to 20 per person
  • Covered self parking fee: USD 15 per night (in/out privileges)
  • Pet fee: USD 50 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Lancaster
Holiday Inn Lancaster
Lancaster By Ihg Lancaster
Holiday Inn Lancaster by IHG Hotel
Holiday Inn Lancaster an IHG Hotel
Holiday Inn Lancaster by IHG Lancaster
Holiday Inn Lancaster by IHG Hotel Lancaster

Holiday Inn Lancaster by IHG Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 510 out of 1006 reviews
Rating 8 - Good. 255 out of 1006 reviews
Rating 6 - Okay. 132 out of 1006 reviews
Rating 4 - Poor. 63 out of 1006 reviews
Rating 2 - Terrible. 46 out of 1006 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Lindsay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice stay!
Stayed 2 nights in Nov 2025
Verified review

8/10 Good

Dalinda

Liked: Cleanliness, staff & service, property conditions & facilities
The location was perfect and the city beautiful
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay!
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

Bianca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast choices, comfortable rooms and friendly staff
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

SATANYA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room..friendly staff..close to restaurants...clean pool
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Helpful, friendly staff
Stayed 2 nights in May 2026
Verified review

8/10 Good

Zoe

Liked: Cleanliness, staff & service, property conditions & facilities
My stay was ok
Stayed 1 night in May 2026
Verified review

8/10 Good

Eric

Liked: Cleanliness, staff & service, property conditions & facilities
excellent staff. Clean room. Convenient parking.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Lauren

Liked: Cleanliness, staff & service, amenities
The location was easy to find, close parking, very clean and friendly staff! Will definitely be back!!
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Irene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly helpful staff
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Leslie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, great staff
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

Allie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was great and staff very kind. The parking situation was also very convenient and efficient. No issue getting in and out of the garage.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

wyllis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff as always are amazing
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Brittany

Liked: Cleanliness, amenities, property conditions & facilities
The hotel itself was gorgeous and all the staff were amazing
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Ingrid

Liked: Cleanliness, staff & service, amenities
Room was spotless, staff is always super friendly
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

alan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, clean facilities, and convenient location in center of town.
Stayed 2 nights in Feb 2026
Verified review

8/10 Good

Patrick

Staff was very friendly and helpful, property is in a great location.
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Jamie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is perfect for travel to downtown Lancaster. Close toany restaurants and bars. Hotel restaurant is very good. The room was very clean and the bed was comfortable.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was clean, quiet and located in a very convenient area!
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, amenities
Staff was excellent room was nice
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Caleb

Liked: Cleanliness, staff & service
Rooms were fine. Location was great restaurant was great bartender was top-notch.
Stayed 2 nights in Mar 2026
Verified review

8/10 Good

Heather

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Everything we needed was easily walkable so, great bonus to just park the car and enjoy the town. The only suggestion I have is that the breakfast buffet (not included in price of stay) could have been more robust in the offerings and the stocking of items. We ended up eating out for breakfast after day 1 but, would have much preferred to eat on site.
Stayed 2 nights in May 2026
Verified review

4/10 Poor

VIOLET

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
hotel is very outdated
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Domingo

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful hotel, clean and centrally located.
Stayed 1 night in Aug 2025
Verified review

8/10 Good

Carol

Liked: Cleanliness, staff & service, property conditions & facilities
Our room was clean, and there was a nice sized counter in the bathroom for toiletries. Nothing fancy, but it met our needs. The staff were friendly and helpful.
Stayed 2 nights in Apr 2026