Staff was great, all friendly. Location of La Concha is great for a more chill stay, away from Malecón. All rooms appear to have a view of water and or pool or both. The dock restaurant was enjoyable, music on Sat night, and beautiful sunsets. Love that there were couches outside to sit and enjoy the view.
The room is basic, no refrigerator for your own beverages, no coffee maker. Air conditioning was noisy all nights but once I figured out how to use the remote it worked very well. The shower leaked and whole room needed some maintenance, like extra lock on door broken, wood trim rotting from leaking shower, sliding door hard to open. Room was always cleaned very well. Also it can be noisy from outside traffic or neighbors, walls seem thin.