2/10 Terrible
Daniel
Traveled with family
Oct 13, 2025
We checked in at 2am after a long drive, otherwise, we would have not stayed here. It is awful and borderline disgusting. Had to call a phone number to get help (I had called them earlier in the day to tell them we would be getting there late). No one answered the phone, but suddenly someone appeared from behind the desk. Took about 30 mins to check in (They had to call someone else to get the computer to work).
Hallways were dirty. Carpeting was torn, tattered, and had visible dirt. Not to mention the gross smell.
Went into the room, brand new floors, beds, and TV. And that's where the positives end. The bathroom was disgusting. Permanent stains in the tub. Broken pieces. AND NO TOILET PAPER! We had to go ask for TP! And got attitude from the front desk when we asked for toilet paper! Went back to the room and discovered there was no trash can in the room!
Pulled back the covers and found a long black hair on the sheets. None of us have black hair...we were too tired to complain, and since we didn't overpay for the room, we said, "let's just make the best of it".
It looked worse in the daylight.
Pulled back the curtains only to find a broken window, that was once taped.
We were in LaCrosse to visit family and literally only slept in the room. Again, we would have switched or complained...although I'm not sure it would have changed anything.
I get that the owners are trying to improve this hotel. It has a long way to go. And I would suggest that you wait until the improvement
Daniel
Stayed 2 nights in Oct 2025




















