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THE GENERAL KYOTO Shijyo Shinmachi

Property class: 3

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Photo gallery for THE GENERAL KYOTO Shijyo Shinmachi

A hotel room with two beds, a desk with a remote control, and a window with a view.
A corridor with a bamboo screen, wooden tables, and chairs, leading to a seating area.
A building entrance with a white banner reading "THE GENERAL KYOTO" and a sign indicating "THE GENERAL KYOTO" on the wall.
A reception area with a curved reception desk, a bamboo screen, and a tiled floor.
A modern cafe interior with wooden tables and chairs, a decorative wooden partition, and a view of the outside through large windows.

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Free WiFi
  • Air conditioning
  • Laundry
  • Room service
  • Housekeeping
The current price is $120
$109 nightly
$120 total
Nov 9 - Nov 10

Explore the area

View in a map
392 Mukadeyacho Nakagyo Ward, Kyoto, Kyoto, 604-8214
  • Place, Shijo Street
    ‪2 min walk‬
  • Place, Nishiki Market
    ‪7 min walk‬
  • Place, Pontocho Alley
    ‪15 min walk‬
  • Airport, Osaka (ITM-Itami)
    ‪53 min drive‬

Room options

View all photos for Hollywood Twin Room, Non Smoking (Up to 2 pax for above 6 years old)

A hotel room with a large bed, bedside tables, a chair, a desk, and a window with natural light.

Hollywood Twin Room, Non Smoking (Up to 2 pax for above 6 years old)

10.0 out of 10
Exceptional
(13 reviews)
  • 248 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds

View all photos for Deluxe Twin Room, Non Smoking (Up to 3 pax for above 6 yrs)

A hotel room with two beds, a desk, and a chair.

Deluxe Twin Room, Non Smoking (Up to 3 pax for above 6 yrs)

10.0 out of 10
Exceptional
(2 reviews)
  • 369 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

View all photos for Japanese Triple Room, Non Smoking (Up to 3 pax for above 6 years old)

A hotel room with two beds, a small table, and a sofa.

Japanese Triple Room, Non Smoking (Up to 3 pax for above 6 years old)

9.0 out of 10
Wonderful
(2 reviews)
  • 377 sq ft
  • 1 bedroom
  • Sleeps 3
  • 3 Twin Beds

View all photos for Superior Twin Room, Non Smoking (Up to 3 pax for above 6 yrs)

A hotel room with two beds, a nightstand, a lamp, a desk, and a chair.

Superior Twin Room, Non Smoking (Up to 3 pax for above 6 yrs)

9.0 out of 10
Wonderful
(2 reviews)
  • 291 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

View all photos for Economy Hollywood Twin Room, Non Smoking (Up to 2 pax for above 6 years old)

A hotel room with a large bed, bedside tables, a chair, a desk, and a window with natural light.

Economy Hollywood Twin Room, Non Smoking (Up to 2 pax for above 6 years old)

  • 248 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds

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  • Housekeeping
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About the neighborhood

Kyoto

With a stay at THE GENERAL KYOTO Shijyo Shinmachi, you'll be centrally located in Kyoto, just a 2-minute walk from Shijo Street and 7 minutes by foot from Nishiki Market. .This hotel is 0.8 mi (1.2 km) from Kawaramachi Street and 2.3 mi (3.7 km) from Kiyomizu Temple.

What's nearby

  • Shijo Street - 2 min walk - 0.1 miles
  • Nishiki Market - 7 min walk - 0.4 miles
  • Nijō Castle - 13 min walk - 0.7 miles
  • Kawaramachi Street - 14 min walk - 0.8 miles
  • Pontocho Alley - 15 min walk - 0.8 miles

Getting around

  • Karasuma Station - 4 min walk
  • Karasuma Oike Station - 9 min walk
  • Itami Airport (ITM) - 59 min drive

Restaurants

  • ‪本家第一旭烏丸店 - ‬2 min walk
  • ‪立ち飲み やみー - ‬2 min walk
  • ‪京都四条くをん - ‬1 min walk
  • ‪錦 セアブラノ神 - ‬1 min walk
  • ‪膳處漢(ぜぜかん) ぽっちり 京都店 - ‬2 min walk

About this property

THE GENERAL KYOTO Shijyo Shinmachi

THE GENERAL KYOTO Shijyo Shinmachi offers 32 air-conditioned accommodations with slippers and designer toiletries. Beds feature down comforters. A pillow menu is available. 43-inch flat-screen televisions come with satellite channels.

Bathrooms include showers, toilets with an electronic bidet, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

Make yourself at home in one of the 32 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature designer toiletries and hair dryers. Conveniences include phones, and housekeeping is provided daily.
Take advantage of the hotel's room service (during limited hours). Full breakfasts are available daily from 7:00 AM to 11:00 AM for a fee.
Featured amenities include a 24-hour front desk, laundry facilities, and an elevator.
Full breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 11:00 AM for a fee: JPY 2,500 for adults and JPY 2,500 for children

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Water dispenser

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Thin carpet in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Smoking not allowed
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter
  • Pillow menu

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toilet with electronic bidet
  • Toothbrush and toothpaste (on request)

Entertainment

  • 43-inch flat-screen TV with satellite channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • Phone

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools
Breakfast is not included in the breakfast rates for children 0-5 years old, and can be requested onsite for the listed child breakfast fee.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child per adult, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for JPY 3500.0 per day
Cribs (infant beds) are available for JPY 2200 per night

Property payment types

  • JCB International
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately JPY 2500 for adults and JPY 2500 for children
  • Crib (infant bed) fee: JPY 2200 per night
  • Rollaway bed fee: JPY 3500.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Property is also known as

THE GENERAL KYOTO ShijyoShinmachi
THE GENERAL KYOTO Shijyo Shinmachi Hotel
THE GENERAL KYOTO Shijyo Shinmachi Kyoto
THE GENERAL KYOTO Shijyo Shinmachi Hotel Kyoto

THE GENERAL KYOTO Shijyo Shinmachi Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 151 out of 181 reviews
Rating 8 - Good. 27 out of 181 reviews
Rating 6 - Okay. 1 out of 181 reviews
Rating 4 - Poor. 2 out of 181 reviews
Rating 2 - Terrible. 0 out of 181 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect hotel.
Stayed 4 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location of the place
Stayed 3 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Both bed room and bath room were clean and very convenient to use. The breakfast was excellent.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service. Clean rooms and good breakfast. The location was within walking distance from most of what we wanted to see. I’ll come back here for my next visit.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel, good location and excellent breakfast. We liked to use the lounge in the evening where free drinks are available.
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful staff, service, and extra nice to have a lounge area with refreshments.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Very clean and the location is great
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We could be relaxed at lounge . We can enjoy board game eating free snacks.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay close to great restaurants and station.
Stayed 1 night in Apr 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Second time staying at The General and second time great experience. The hotel location is superb - central so you can explore everything on foot, but also slightly off main tourist roads. The hotel itself is a very cosy boutique hotel that takes great care of all the details and great experience. Also, we really enjoyed their food recommendation map. Would love to come back one day!
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely property in an awesome area. We were able to access so many places via a 20 minute walk in different directions. Close enough to the action, but tucked away from the high traffic areas. We’ll stay there again.
Stayed 5 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location. Beautiful rooms at a great price. We loved the lounge, where drinks and snacks are served all day. So nice to relax there after a long day. The only thing we didn’t love was that although the windows were large and let in light, the views are blocked. Other than that, we love this place.
Stayed 5 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The lounge is great with free snacks and drinks and games. The breakfast was also quite good. The staff was nice as well. Our room didn't have a view, but was spacious with a nice bathroom. It's a ten minute drive from the train station, lots of good restaurants close by.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 5 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, well maintained, attentive staff.
Stayed 3 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location walking distance to Nishiki market. Hotel is clean and staff are wonderful. Great place to stay.
Stayed 2 nights in May 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location. Amazing staff. Excellent breakfast.
Stayed 5 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All around amazing, would definitely stay there again and recommend it to all my friends
Stayed 2 nights in Sep 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
So comfort and good services
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing hotel! Highly recommend!

Amazing hotel! Highly recommend it. Clean, walking distance to everything, great happy hour.
Stayed 4 nights in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service and great room
Stayed 2 nights in Apr 2023
Verified review

10/10 Excellent

Liked: Amenities
Great staff and breakfast was wonderful. The neighborhood is just amazing. Plan on returning to Kyoto and staying here again.
Stayed 3 nights in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredible hotel, staff, and accommodations. The location is a hidden gem nearby so many restaurants where you don’t meet reservations just walk and you’ll find a great place to eat. We did not opt for breakfast as we wanted to explore the area. They have complimentary tea, coffee, and desserts in the lounge as well as wine and beer for a happy hour style. Rainfall showers with toiletries provided and the most comfortable beds to rest and recover from. Would have loved to stay longer but saving this for next time.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lounge access for guests is a great benefit and put it above other hotels.
Stayed 2 nights in Feb 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very neat and clean room, excellent service
Stayed 2 nights in Oct 2025