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THE GENERAL KYOTO Shijyo Shinmachi

3.0 star property

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Photo gallery for THE GENERAL KYOTO Shijyo Shinmachi

A hotel room with two beds, a desk with a remote control, and a window with a view.
A modern cafe interior with wooden tables and chairs, a decorative wooden partition, and a view of the outside through large windows.
A reception area with a curved reception desk, a bamboo screen, and a tiled floor.
A building entrance with a white banner reading "THE GENERAL KYOTO" and a sign indicating "THE GENERAL KYOTO" on the wall.
A corridor with a bamboo screen, wooden tables, and chairs, leading to a seating area.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Free WiFi
  • Air conditioning
  • Laundry
  • Room service
  • Housekeeping

Explore the area

View in a map
392 Mukadeyacho Nakagyo Ward, Kyoto, Kyoto, 604-8214
  • Place, Shijo Street
    ‪2 min walk‬
  • Place, Nishiki Market
    ‪7 min walk‬
  • Place, Pontocho Alley
    ‪15 min walk‬

Room options

View all photos for Hollywood Twin Room, Non Smoking (Up to 2 pax for above 6 years old)

A hotel room with a large bed, bedside tables, a chair, a desk, and a window with natural light.

Hollywood Twin Room, Non Smoking (Up to 2 pax for above 6 years old)

10.0 out of 10
Exceptional
(13 reviews)
  • 248 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds
  • Free WiFi

View all photos for Deluxe Twin Room, Non Smoking (Up to 3 pax for above 6 yrs)

A hotel room with two beds, a desk, and a chair.

Deluxe Twin Room, Non Smoking (Up to 3 pax for above 6 yrs)

10.0 out of 10
Exceptional
(2 reviews)
  • 369 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Japanese Triple Room, Non Smoking (Up to 3 pax for above 6 years old)

A hotel room with two beds, a small table, and a sofa.

Japanese Triple Room, Non Smoking (Up to 3 pax for above 6 years old)

9.0 out of 10
Wonderful
(2 reviews)
  • 377 sq ft
  • 1 bedroom
  • Sleeps 3
  • 3 Twin Beds
  • Free WiFi

View all photos for Superior Twin Room, Non Smoking (Up to 3 pax for above 6 yrs)

A hotel room with two beds, a nightstand, a lamp, a desk, and a chair.

Superior Twin Room, Non Smoking (Up to 3 pax for above 6 yrs)

9.0 out of 10
Wonderful
(2 reviews)
  • 291 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Economy Hollywood Twin Room, Non Smoking (Up to 2 pax for above 6 years old)

A hotel room with a large bed, bedside tables, a chair, a desk, and a window with natural light.

Economy Hollywood Twin Room, Non Smoking (Up to 2 pax for above 6 years old)

  • 248 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds
  • Free WiFi

Similar properties

Interior
THE BLOSSOM KYOTO
Shimogyo Ward
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
4.8 out of 5, Exceptional, 2,829 reviews
$73 nightly
The price is $81
Aug 30 - Aug 31
THE BLOSSOM KYOTO

About the neighborhood

Kyoto

With a stay at THE GENERAL KYOTO Shijyo Shinmachi, you'll be centrally located in Kyoto, just a 2-minute walk from Shijo Street and 7 minutes by foot from Nishiki Market. .This hotel is 0.8 mi (1.2 km) from Kawaramachi Street and 3.9 mi (6.3 km) from Fushimi Inari Shrine.

What's nearby

  • Shijo Street - 2 min walk - 0.1 miles
  • Nishiki Market - 7 min walk - 0.4 miles
  • Nijō Castle - 13 min walk - 0.7 miles
  • Kawaramachi Street - 14 min walk - 0.8 miles
  • Pontocho Alley - 15 min walk - 0.8 miles

Getting around

  • Karasuma Station - 4 min walk
  • Karasuma Oike Station - 9 min walk
  • Itami Airport (ITM) - 59 min drive

Restaurants

  • ‪立ち飲み やみー - ‬2 min walk
  • ‪錦 セアブラノ神 - ‬1 min walk
  • ‪INDIA GATE - ‬1 min walk
  • ‪膳處漢(ぜぜかん) ぽっちり 京都店 - ‬2 min walk
  • ‪COFFEE BASE KANONDO - ‬3 min walk

About this property

THE GENERAL KYOTO Shijyo Shinmachi

THE GENERAL KYOTO Shijyo Shinmachi offers 32 air-conditioned accommodations with slippers and designer toiletries. Beds feature down comforters. A pillow menu is available. 43-inch flat-screen televisions come with satellite channels.

Bathrooms include showers, toilets with an electronic bidet, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

Make yourself at home in one of the 32 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature designer toiletries and hair dryers. Conveniences include phones, housekeeping is provided daily, and you can request cribs/infant beds (surcharge).
Take advantage of the hotel's room service (during limited hours). Full breakfasts are available daily from 7:00 AM to 11:00 AM for a fee.
Featured amenities include a 24-hour front desk, laundry facilities, and an elevator.
Full breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 11:00 AM for a fee: JPY 2,300 for adults and JPY 2,300 for children

Family friendly

  • Crib (surcharge)
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Water dispenser

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Thin carpet in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Smoking not allowed
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Crib (surcharge)
  • Down comforter
  • Pillow menu

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toilet with electronic bidet
  • Toothbrush and toothpaste (on request)

Entertainment

  • 43-inch flat-screen TV with satellite channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • Phone

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools
Breakfast is not included in the breakfast rates for children 0-5 years old, and can be requested onsite for the listed child breakfast fee.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child per adult, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for JPY 3500.0 per day
Cribs (infant beds) are available for JPY 1100.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately JPY 2300 for adults and JPY 2300 for children
  • Crib (infant bed) fee: JPY 1100.0 per night
  • Rollaway bed fee: JPY 3500.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Property is also known as

THE GENERAL KYOTO ShijyoShinmachi
THE GENERAL KYOTO Shijyo Shinmachi Hotel
THE GENERAL KYOTO Shijyo Shinmachi Kyoto
THE GENERAL KYOTO Shijyo Shinmachi Hotel Kyoto

THE GENERAL KYOTO Shijyo Shinmachi Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 141 out of 170 reviews
Rating 8 - Good. 26 out of 170 reviews
Rating 6 - Okay. 1 out of 170 reviews
Rating 4 - Poor. 2 out of 170 reviews
Rating 2 - Terrible. 0 out of 170 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Anthonia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel, good location and excellent breakfast. We liked to use the lounge in the evening where free drinks are available.
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Danielle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful staff, service, and extra nice to have a lounge area with refreshments.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Ren

Liked: Cleanliness, staff & service, amenities
Very clean and the location is great
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Ruel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay close to great restaurants and station.
Stayed 1 night in Apr 2025
Verified review

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 5 nights in Apr 2026
Verified review

10/10 Excellent

Reshma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, well maintained, attentive staff.
Stayed 3 nights in Nov 2025
Verified review

8/10 Good

Brittany

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the location, as it was only a 10 minute walk from the train station. The breakfast and happy hour were great! The staff were very helpful and assisted us with transportation to the airport. The only thing that can be improved on, our bathroom had a musty smell and we noticed it was coming from the sink, so some better ventilation would be a great addition as it felt a bit stuffy in the room and bathroom.
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Wing Kit

Liked: Cleanliness, staff & service, amenities
So comfort and good services
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Top
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Itzhak

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location. Amazing staff. Excellent breakfast.
Stayed 5 nights in Sep 2025
Verified review

10/10 Excellent

Evangelina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location walking distance to Nishiki market. Hotel is clean and staff are wonderful. Great place to stay.
Stayed 2 nights in May 2024
Verified review

10/10 Excellent

Alliane Joy Manansala

Awesome place and location! Although, it w
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

NEELAM

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very neat and clean room, excellent service
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Francesca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All around amazing, would definitely stay there again and recommend it to all my friends
Stayed 2 nights in Sep 2024
Verified review

10/10 Excellent

Luisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing hotel! Highly recommend!

Amazing hotel! Highly recommend it. Clean, walking distance to everything, great happy hour.
Stayed 4 nights in Jun 2025
Verified review

10/10 Excellent

Justin

Liked: Amenities
Great staff and breakfast was wonderful. The neighborhood is just amazing. Plan on returning to Kyoto and staying here again.
Stayed 3 nights in May 2025
Verified review

4/10 Poor

Erica

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Very basic, clean, good location but nothing fancy. Can’t see out the windows and they don’t open. I personally would not stay here again.
Stayed 3 nights in Apr 2026
Verified review

8/10 Good

CHIOLEONG

Liked: Cleanliness, staff & service, amenities
Clean and nice service
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Chee Seng David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lounge access for guests is a great benefit and put it above other hotels.
Stayed 2 nights in Feb 2025
Verified review

10/10 Excellent

CHI-YUAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service and great room
Stayed 2 nights in Apr 2023
Verified review

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Must stay hotel in Kyoto!

The General Kyoto Shijo is the best hotel! This is my second time staying there and it did not disappoint. It is very clean, the staff is friendly and it is close to Nishiki market and lots of other amazing sites in Kyoto.
Stayed 4 nights in Jun 2025
Verified review

10/10 Excellent

John

Liked: Cleanliness, amenities, property conditions & facilities
Excellent hotel, with large, well-appointed rooms in an area that is convenient for accessing things in Kyoto. The hotel staff members were excellent, so friendly and helpful. I forgot to make a dinner reservation for my first night in Kyoto, and the two ladies working the front desk called five places for me, and the one I visited was recommended by the hotel staff member and was incredible! The hotel also has a nice lounge. Great stay!
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Tsung-Hui

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great value for money

great service, nice location, staff are friendly and helpful, very comfy and cozy room.
Stayed 1 night in Jan 2025
Verified review

10/10 Excellent

Katarina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice stay

Very nice and friendly hotel. We will definitele stay here again if we come back to Kyoto. We stayed for 3 nights.
Stayed 2 nights in Mar 2023
Verified review

6/10 Okay

Elizabeth

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
The property was underwhelming for the price paid. The property was in an excellent location and the traditional room feel was great. But we had to ask for tissues and toilet paper to be replenished several times and there was no mini bar or room service (although there was a self service lounge with free drinks and snacks). A nice place but not worth the cost.
Stayed 5 nights in Apr 2026