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Suiran, A Luxury Collection Hotel, Kyoto

Property class: 5 and above

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Photo gallery for Suiran, A Luxury Collection Hotel, Kyoto

A traditional Japanese building with a wooden exterior, a stone lantern, and a well-maintained garden with gravel paths and a small pond.
Creator video - submitted by Jet Lag Adventures
A traditional Japanese-style building with a thatched roof, a covered outdoor seating area, and a view of a lake with boats.
A traditional Japanese garden with a koi pond, stone lanterns, and a pagoda-style building.
A wooden deck with a hot tub, a lantern, and a bamboo fence.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Spa
  • Free WiFi
  • Air conditioning
  • Gym
  • Breakfast available
The current price is $1,050
$953 nightly
$1,050 total
Oct 29 - Oct 30

Explore the area

View in a map
Saga-tenryuji, Ukyo-ku, 12 Susukinobaba-cho, Kyoto, Kyoto, 616-8385
  • Place, Arashiyama Onsen
    ‪1 min walk‬
  • Place, Togetsukyo Bridge
    ‪7 min walk‬
  • Place, Arashiyama Bamboo Grove
    ‪10 min walk‬
  • Airport, Osaka (ITM-Itami)
    ‪60 min drive‬

Room options

View all photos for Room, 2 Twin Beds (View)

A hotel room with a large bed, a sitting area with a table and chairs, a large window with curtains, a bathroom with a large mirror and a sink with a blue basin.

Room, 2 Twin Beds (View)

  • Mountain view
  • 431 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free wired internet

View all photos for Room, 2 Twin Beds, Balcony (View)

A modern hotel room with two beds, a large window, a balcony, and a bathroom with a blue sink.

Room, 2 Twin Beds, Balcony (View)

  • Mountain view
  • 409 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free wired internet

View all photos for Room, 1 King Bed, Balcony (View)

A hotel room with a bed, a nightstand, a mirror, a shelf with a bowl, and a black speaker.

Room, 1 King Bed, Balcony (View)

7.4 out of 10
Good
(3 reviews)
  • Mountain view
  • 409 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Room, 2 Twin Beds, Garden View (YUZUNOHA)

A hotel room with two beds, a TV, a kitchenette, and a balcony with chairs.

Room, 2 Twin Beds, Garden View (YUZUNOHA)

  • Garden view
  • 409 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free wired internet

View all photos for Room, 1 King Bed (SHIROSUMIRE, Arashiyama view)

A modern hotel room with a large bed, a dining table with blue chairs, and a view of a bamboo fence and trees.

Room, 1 King Bed (SHIROSUMIRE, Arashiyama view)

10.0 out of 10
Exceptional
(1 review)
  • 635 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Room, Multiple Beds (Kyotsukikoto)

A traditional Japanese room with tatami flooring, sliding doors, and a small table with a vase.

Room, Multiple Beds (Kyotsukikoto)

  • Garden view
  • 700 sq ft
  • 1 bedroom
  • Sleeps 6
  • 6 Twin Beds
  • Free wired internet

View all photos for Executive Suite, 1 Bedroom (AKATOKITSUYU)

A traditional Japanese-style room with tatami flooring, a low table, a sofa with red cushions, and a view of a forest through shoji screens.

Executive Suite, 1 Bedroom (AKATOKITSUYU)

  • Mountain view
  • 678 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Executive Suite, 1 Bedroom (TOGETSU)

A modern living room with a large window, a sofa, a coffee table, and a decorative wall piece.

Executive Suite, 1 Bedroom (TOGETSU)

  • River view
  • 646 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds
  • Free wired internet

View all photos for Suite, 1 Bedroom, Garden View

A traditional Japanese room with tatami flooring, a low table, purple chairs, and sliding doors leading to a garden.

Suite, 1 Bedroom, Garden View

  • Garden view
  • 861 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds
  • Free wired internet

View all photos for Presidential Suite, 1 Bedroom, Balcony

A modern living room with a white sofa, black coffee table, and a glass partition.

Presidential Suite, 1 Bedroom, Balcony

  • River view
  • 1076 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Room, 1 King Bed, Garden View (YUZUNOHA)

A modern hotel room with a large bed, a dining area, and a kitchen.

Room, 1 King Bed, Garden View (YUZUNOHA)

  • Garden view
  • 409 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

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About the neighborhood

Kyoto

Located in Kyoto (Arashiyama), Suiran, A Luxury Collection Hotel, Kyoto is within a 10-minute walk of Togetsukyo Bridge and Tenryu-ji Temple. .This luxury hotel is 0.5 mi (0.7 km) from Arashiyama Monkey Park Iwatayama and 0.8 mi (1.3 km) from Arashiyama Bamboo Grove.

What's nearby

  • Arashiyama Onsen - 1 min walk - 0.0 miles
  • Tenryu-ji Temple - 4 min walk - 0.3 miles
  • Togetsukyo Bridge - 7 min walk - 0.4 miles
  • Arashiyama Bamboo Grove - 10 min walk - 0.6 miles
  • Arashiyama Monkey Park Iwatayama - 11 min walk - 0.6 miles

Getting around

  • Arashiyama Station - 7 min walk
  • Torokko Arashiyama Station - 10 min walk
  • Kansai Intl. Airport (KIX) - 104 min drive

Restaurants

  • ‪% Arabica - ‬4 min walk
  • ‪みっふぃー桜きっちん - ‬6 min walk
  • ‪Aspen Coffee - ‬7 min walk
  • ‪あらし山 新渡月 - ‬6 min walk
  • ‪めん処 古ばやし - ‬6 min walk

About this property

Suiran, A Luxury Collection Hotel, Kyoto

Suiran, A Luxury Collection Hotel, Kyoto offers 39 accommodations, which are accessible via exterior corridors and feature minibars and safes. Rooms open to furnished lanais. Beds feature down comforters. 42-inch flat-screen televisions come with satellite channels. Refrigerators and coffee/tea makers are provided. Rooms have partially open bathrooms. Bathrooms include separate bathtubs and showers with deep soaking bathtubs, bathrobes, slippers, and toilets with an electronic bidet.

This Kyoto hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include complimentary newspapers and phones. In-room massages, hair dryers, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 2 treatment rooms including rooms for couples. Services include facials, body wraps, and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

Private bath/onsen services include an outdoor private bath (in communal space). Public bath/onsen services include an outdoor mineral hot springs (Japanese-style onsen) and a yukata (Japanese robe). These services feature shared men and women areas. There are 2 hot springs open between 6:00 AM and 11:00 PM.

Make yourself at home in one of the 39 guestrooms featuring refrigerators and flat-screen televisions. Rooms have private furnished lanais. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Partially open bathrooms with separate bathtubs and showers feature deep soaking bathtubs and complimentary toiletries.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You can take advantage of recreational amenities such as hot springs and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.
For lunch or dinner, stop by KyoSuiran, a restaurant that specializes in international cuisine. Dining is also available at the coffee shop/cafe, and room service (during limited hours) is provided. Full breakfasts are available daily from 7 AM to 10 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. A train station pick-up service is provided at no charge, and self parking (subject to charges) is available onsite.
Full breakfasts are available for a surcharge and are served each morning between 7 AM and 10 AM.
KyoSuiran - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Cafe Hassui - This café serves lunch and light fare. Guests can enjoy alfresco dining (weather permitting). Open daily.
Late night fare is available from room service (during limited hours).

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free 24-hour train station pick-up shuttle
  • Train station shuttle on request
  • Self parking on site (JPY 3,300 per night)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 10:00 AM for a fee: JPY 6,500 per person
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Cafe Hassui
  • KyoSuiran

Things to do

  • 2 hot springs
  • 24-hour gym
  • Full-service spa

Family friendly

  • In-room crib
  • In-room refrigerator
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Turndown service

Outdoors

  • Garden
  • In a nature reserve
  • In the mountains
  • On a river
  • On the boardwalk/promenade

Full-service spa

  • 2 hot springs
  • 2 treatment rooms
  • Aromatherapy
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot springs open from 6:00 AM - 11:00 PM
  • Hot springs water temperature - 108 ºF
  • In-room massages
  • Private outdoor bath (no minerals) in communal space
  • Public outdoor mineral hot springs (onsen)
  • Shared men and women areas
  • Spa open daily
  • Yukata (Japanese robes)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible train station shuttle
  • Elevator
  • Grab bar in bathtub
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Raised toilet seat
  • Transfer shower
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 3 floors
  • Ballroom
  • Banquet hall
  • Comprehensive food waste policy
  • Designated smoking areas
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Rooftop garden
  • Waste recycling policy

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer (on request)
  • Partially-open bathroom
  • Separate bathtub and shower
  • Slippers
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Late-night room service
  • Minibar
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Energy-saving switches used
  • Free daily newspapers
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the train station; to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Guests driving to the property should contact this property in advance (e.g., directions)
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for JPY 8855.0 per night
Free cribs are available on request at the property

Property payment types

  • American Express
  • Diners Club
  • JCB International
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 13 years of age.
  • A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately JPY 6500 per person
  • Self parking fee: JPY 3300 per night
  • Rollaway bed fee: JPY 8855.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Hot springs access available from 6:00 AM to 11:00 PM
Reservations are required for private bath/onsen; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities

Property is also known as

Suiran Luxury Collection Hotel Kyoto
Suiran Luxury Collection Hotel
Suiran Luxury Collection Kyoto
Suiran Luxury Collection
Suiran, A Luxury Collection Hotel, Kyoto Hotel
Suiran, A Luxury Collection Hotel, Kyoto Kyoto
Suiran, A Luxury Collection Hotel, Kyoto Hotel Kyoto

Suiran, A Luxury Collection Hotel, Kyoto Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 120 out of 173 reviews
Rating 8 - Good. 30 out of 173 reviews
Rating 6 - Okay. 12 out of 173 reviews
Rating 4 - Poor. 8 out of 173 reviews
Rating 2 - Terrible. 3 out of 173 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Room is clean n staffs are amazing great location
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
The room was beautiful the staff we're very professional and accommodating we had a very nice room with an in-room onsen/furo.
Stayed 4 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a beautiful hotel
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful surroundings, quite location.
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
the best hotel in Kyoto
Stayed 1 night in Mar 2023
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Lovely property and fantastic service
Stayed 1 night in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This may be the best hotel I've ever stayed at. The staff were amazing, the grounds were incredible! The private onsen was the highlight of my trip!
Stayed 1 night in Feb 2025
Verified review

10/10 Excellent

Liked: Amenities
Everything was amazing about this place. It is one of the most memorable places for my daughter and I with strongly recommended and it’s definitely a place you must see and vacation.
Stayed 1 night in Jun 2024
Verified review

10/10 Excellent

Liked: Cleanliness, amenities
This hotel is truly like stepping into another world. The service is impeccable, the room we had was gorgeous and superbly clean. We were lucky enough to have a private onsen with very clean water at the perfect temperature on a lovely little lanai. All of the staff are very friendly and professional and the food is fantastic as well. Highly recommend if you’re looking for a touch of classic Japan in Kyoto!
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Felt like valued guests in the property. Staff are available before the trip and during the trip for any requests, even if last minute.
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Nice area, nice property. Food was terrible, service was ok but not the best.
Stayed 4 nights in Mar 2023
Verified review

4/10 Poor

Disliked: Staff & service
Nice room, but not a good view and staff was not accommodating. Breakfast, laundry, and onsen usage were all for absorbently high additional costs, not reasonable at all.
Stayed 6 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely beautiful hotel. What I love the most is the private onsen in the room. It's in a semi-open space (not in the room, but under a roof kind of in the back balcony). The private onsen refills itself, and temperature regulated. It was amazing. Beautiful scenery, excellent staff, exceptional breakfast.
Stayed 1 night in Sep 2024
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities, room comfort

Hot spring tub makes this a great hotel

The hot spring hot tub is the best part of the hotel! Overall hotel is fine- nothing special for the price but for the personal hot spring tub, which was amazing. Food was ok, service was as expected. It’s no where close to downtown Kyoto but so many amazing sights to see around the hotel. If you want quiet - this is the place.
Stayed 4 nights in May 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was truly the highlight of our trip! My husband and I visited for our honeymoon and the staff went out of their way to upgrade us to the nicest suite in the hotel. This gesture was something we will never forget and made our trip beyond memorable. Special shout out to Nana, Aina, Mai and Yoshi for going the extra mile and making our experience that much more special and memorable. We will never forget this staff and the things they did to make us feel so special.
Stayed 1 night in Apr 2025
Verified review

4/10 Poor

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities

Overpriced

This hotel is overpriced and they charge for every single thing. The staff was extremely pleasant but was not able to be helpful for recommending restaurants and bars. One should not pay more than 250 USD per night.
Stayed 2 nights in Feb 2018
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Staff and service great! A little overpriced for the rooms and unless you can book the special rooms the pictures can be deceiving! We were definitely not wowed by our room! Onsens were okay but nothing to brag about! And you have to pay extra to use the onsens … dinner at restaurants was great quality but overpriced! The reviews all show it to be very luxurious but it’s just a normal hotel….staff was very helpful and accommodating but the area is quite boring!
Stayed 2 nights in Feb 2024
Verified review

6/10 Okay

Liked: Cleanliness, property conditions & facilities, room comfort

Gorgeous grounds but small and unimpressive rooms

Beautiful hotel and grounds but too expensive for what it is. The location is great and the grounds are beautiful, like a classic Japanese garden. But the rooms are WAY too expensive for what they are, which is quite small. The grounds of the hotel, breakfast area, tea room etc. could not be more stunning but once you are in the room itself it is very small and ordinary, not particularly luxurious and not enough value for what we paid. It is located in a beautiful area on the outskirts of Kyoto however, right on the river. You can have coffee in the morning or tea/champagne/sake in their team room and watch the boats on the river. UNESCO heritage sites and the famous bamboo grove are both a short walk away.
Stayed 1 night in Jul 2019
Verified review

4/10 Poor

Liked: Cleanliness
Disliked: Property conditions & facilities

overprice. not worth it!

overprice. not worth it! charging without notice.
Stayed 1 night in Dec 2018
Verified review

4/10 Poor

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities

Terrible location and nothing special

I never write reviews but this was the most disappointing part of what otherwise was a wonderful trip . I can't believe this hotel has the nerve to put itself in the same category as the Ritz. the area where the hotel is located completely shuts down at six. You are a prisoner to their very, expensive and very mediocre food service. They do nothing to make you feel like a special guest. The rooms and public area were pleasant but very uninteresting. I wish somebody would have warned me
Stayed 3 nights in Sep 2017
Verified review

8/10 Good

Very beautiful hotel, staff was friendly, but wished they explained the amenities around the hotel. I had to figure it out myself by looking at other people’s reviews. Beverages at the mini bar fridge are not cold, wish it was colder, the drinks were lukewarm. I arrived earlier than check in time so decided to go to the cafe to grab a coffee, some staff said “no” and another said “yes, I can come in.” Super confusing and then it took forever for the waitress and the ordered coffee to arrive. The onsen in the room was amazing though.
Stayed 2 nights in May 2024
Verified review

2/10 Terrible

Disliked: Staff & service, amenities, property conditions & facilities
Not a 5* Hotel. Outdated rooms, Terrible or nonexistent Facilities. Restaurant closes at 10pm. No bar opened. Personal unable to understand basic English. Everywhere else in Japan, hotel personnel speaks very good English , at least in 5* Hotels. They kept changing temperature in the suite from 25C to 19C so the room after returning from 34degrees summer heat outside felt like freezer. Stay somewhere else. It feels more like dead property with end near. Personal was trying, but without training and basic English is hard to help.
Stayed 2 nights in Aug 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property and great location
Stayed 2 nights in Jun 2026
Verified review

4/10 Poor

Disliked: Amenities
部屋のしつらえ、食事、スタッフの教育などのクオリティのわりに料金が高すぎる。1室900ドル支払ったが、日本人からすると200-300ドルくらいが妥当なライン。関西出身なので、料理は本当にがっかりした。
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
객실, 직원, 식사 모두 좋았습니다
Stayed 2 nights in Feb 2026