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Aparthotel

HOTEL MASTAY jingumichi

3.0 star property

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Photo gallery for HOTEL MASTAY jingumichi

Property entrance
Exterior
Quad Double Bed Suite | Down comforters, soundproofing, iron/ironing board
Quad Double Bed Suite | Down comforters, soundproofing, iron/ironing board
Quad Double Bed Suite | Down comforters, soundproofing, iron/ironing board

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Kitchen
  • Washer
  • Dryer
  • Free WiFi
  • Air conditioning
  • Spa

Explore the area

View in a map
Higashiyamaku Ebisucho 159, Kyoto, Kyoto, 605-0033
  • Place, Heian Shrine
    ‪8 min walk‬
  • Place, Yasaka Shrine
    ‪10 min walk‬
  • Place, Shijo Street
    ‪12 min walk‬
  • Airport, Osaka (ITM-Itami)
    ‪64 min drive‬

Room options

View all photos for Quad Double Bed Suite

Quad Double Bed Suite | Down comforters, soundproofing, iron/ironing board

Quad Double Bed Suite

  • 969 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 4 Double Beds

View all photos for Economy Twin Room

Economy Twin Room | Down comforters, soundproofing, iron/ironing board

Economy Twin Room

  • 498 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Quad Room

Quad Room | Down comforters, soundproofing, iron/ironing board

Quad Room

  • 498 sq ft
  • 1 bedroom
  • Sleeps 4
  • 4 Large Twin Beds

View all photos for Luxury Twin Room AO TYPEA

Down comforters, soundproofing, iron/ironing board

Luxury Twin Room AO TYPEA

  • 534 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Luxury Twin Room AO TYPEC

Down comforters, soundproofing, iron/ironing board

Luxury Twin Room AO TYPEC

  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Luxury Twin Room AO TYPEB

Luxury Twin Room AO TYPEB | Down comforters, soundproofing, iron/ironing board

Luxury Twin Room AO TYPEB

  • 1 bedroom
  • Sleeps 2
  • 2 Large Twin Beds

Similar properties

Front of property
Minn Gion Kamogawa
  • Free WiFi
  • Air conditioning
  • Laundry
  • 24/7 front desk
4.6 out of 5, Wonderful, 54 reviews
$71 nightly
The price is $78
Mar 15 - Mar 16
Minn Gion Kamogawa

About the neighborhood

Kyoto

Located in Kyoto (Higashiyama Ward), HOTEL MASTAY jingumichi is within a 15-minute walk of Heian Shrine and Yasaka Shrine. .This spa aparthotel is 0.6 mi (1 km) from Shijo Street and 0.8 mi (1.2 km) from Pontocho Alley.
View more Aparthotels in KyotoOpens in a new window

What's nearby

  • Kyoto International Exhibition Hall - 3 min walk - 0.2 miles
  • Heian Shrine - 8 min walk - 0.4 miles
  • Yasaka Shrine - 10 min walk - 0.6 miles
  • Shijo Street - 12 min walk - 0.7 miles
  • Kawaramachi Street - 15 min walk - 0.8 miles

Getting around

  • Higashiyama Station - 3 min walk
  • Sanjo Station - 13 min walk
  • Itami Airport (ITM) - 67 min drive

Restaurants

  • ‪あるぺんrose - ‬2 min walk
  • ‪お食事処明日香 - ‬1 min walk
  • ‪LURRA° - ‬3 min walk
  • ‪丹 tan - ‬3 min walk
  • ‪シュイロ - ‬1 min walk

About this property

HOTEL MASTAY jingumichi

HOTEL MASTAY jingumichi offers 16 accommodations, which are accessible via exterior corridors and feature washers/dryers and complimentary bottled water. Beds feature down comforters. Accommodations at this 3-star aparthotel have kitchens with refrigerators, microwaves, and cookware/dishes/utensils. Bathrooms include bathtubs or showers with jetted bathtubs, bathrobes, slippers, and bidets.

This Kyoto aparthotel provides complimentary wireless Internet access. Flat-screen televisions come with digital channels and Netflix. Additionally, rooms include hair dryers and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

The recreational activities listed below are available either on site or nearby; fees may apply.
Guests can indulge in a pampering treatment at the aparthotel's full-service spa. The spa is equipped with a steam room.
Make yourself at home in one of the 16 guestrooms, featuring kitchens with refrigerators and microwaves. Flat-screen televisions with digital programming provide entertainment, while complimentary wireless internet access keeps you connected. Bathrooms with shower/tub combinations feature jetted bathtubs and complimentary toiletries. Conveniences include complimentary bottled water and washers/dryers, and housekeeping is provided on request.
Take time to pamper yourself with a visit to the full-service spa. This aparthotel also features complimentary wireless internet access and concierge services.
Cooked-to-order breakfasts are available daily from 8:00 AM to 8:30 AM for a fee.
Featured amenities include multilingual staff, luggage storage, and laundry facilities. Limited parking is available onsite.
Cooked-to-order breakfasts are available for a surcharge and are served each morning between 8:00 AM and 8:30 AM.

Property amenities

Pool/Spa

  • Full-service spa
  • Steam room

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limited onsite parking

Family friendly

  • Children stay free (see details)
  • Free crib

Kitchen

  • Cookware, dishware, and utensils
  • Freezer
  • Griddle
  • Ice maker
  • Microwave
  • Paper towels
  • Refrigerator
  • Toaster

Dining

  • Daily cooked-to-order breakfast available 8:00 AM to 8:30 AM for a fee: JPY 2,750 for adults and JPY 2,750 for children
  • Dining table

Bedrooms

  • Bedsheets provided
  • Down comforter

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Slippers
  • Towels provided

Living spaces

  • Dining table

Entertainment

  • Flat-screen TV with digital channels
  • Netflix
  • Streaming services

Laundry

  • Laundry facilities
  • Washer/dryer

Climate control

  • Air conditioning
  • Heating

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Low-height counter and sink
  • Raised toilet seat
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Smoking not allowed

Services and conveniences

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Free bottled water
  • Housekeeping (on request)
  • Iron/ironing board
  • Limited-hour front desk
  • Luggage storage
  • Multilingual staff
  • Safe at front desk

Location highlights

  • In a historical district
  • Near a metro station

Things to do

  • Bicycle rentals

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
  • Fire extinguisher

General

  • 16 units
  • Access via exterior corridors
  • Bed sheets changed on request
  • Bicycle rentals
  • Housekeeping (on request)
  • Soundproofing
  • Towels (changed on request)

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 8:00 AM - 10:00 PM
Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 5 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately JPY 2750 for adults and JPY 2750 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Property is also known as

HOTEL MASTAY jingumichi Kyoto
HOTEL MASTAY jingumichi Aparthotel
HOTEL MASTAY jingumichi Aparthotel Kyoto

HOTEL MASTAY jingumichi Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 33 out of 37 reviews
Rating 8 - Good. 1 out of 37 reviews
Rating 6 - Okay. 2 out of 37 reviews
Rating 4 - Poor. 0 out of 37 reviews
Rating 2 - Terrible. 1 out of 37 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.4/10

Property conditions & facilities

Reviews

2/10 Terrible

Igor

Traveled with family and small children
Disliked: Cleanliness, property conditions & facilities
At first glance the room looked clean but it was so dusty that if you touched the curtains you would get dust in your eyes! We got so sick in that room due to high dust! There are rips in the carpeting! The pillows are like rocks! I took a pot out of the draw to make pasta for my kids, the bottom on the outside was covered in grease! We were paying double the rate that other guests were paying, we spoke to them about upgrading us since we were paying top dollar, they were not interested and appeared to be hostile! I don’t like this hotel but we loved all the other hotels we stayed in in Japan
Stayed 6 nights in Dec 2025

10/10 Excellent

Berkeley

Traveled with family and small children
Staff were extremely professional, courteous, and welcoming!
Stayed 7 nights in Nov 2025

10/10 Excellent

Scarlett

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We were a little surprised how well this hotel was rated. It wasn't bad, just not as exceptional as the ratings reflect. There were only 2 pillows in the room, and when I ask for more the staff informed me there were none. At a hotel? No pillows? The room was clean enough, but not spotless. There were dirty spots on the carpet and visible dust on furniture. However, it's not a bad place. So it's tricky to rate. The location is great and it's quiet and safe. The room is spacious for Japanese standards and the shower is amazing. It was wonderful having our own washing machine. There was no iron however.
Stayed 5 nights in Nov 2025

10/10 Excellent

Nancy, Brigantine

Traveled with partner
Liked: Cleanliness, amenities
I loved this hotel. It had the best bathtub I have ever used in Japan. The layout of the room was great. It was very quiet and the bed was very comfortable. I highly recommend this hotel!
Self filling bath
Wet room
Living/dining room
Combo washer dryer was great
Stayed 4 nights in Oct 2025

10/10 Excellent

Lazaro

Traveled with partner, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Laundry in the room was amazing. Super helpful staff. Amazing spot with lots to do around.
Stayed 4 nights in Oct 2025

10/10 Excellent

Jenna

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This was a great stay in Kyoto. The room was huge which was a nice change compared to our other stays. The washer and dryer in the room was also a nice touch. Walkable to temples, shops and restaurants. I would stay here again
Stayed 4 nights in Oct 2025

10/10 Excellent

Inesa

Traveled with partner
Liked: Amenities
Lovely hotel, with polite and helpful staff. Really useful to have a washing machine in the room. Beds were comfortable and the shower had warm water.
Stayed 5 nights in Sep 2025

10/10 Excellent

Crystal

Traveled with family
Liked: Cleanliness, room comfort

Kyoto Family Vacation

We truly enjoyed our stay at Hotel Mystay. The staff was super friendly and accommodating, the room fit our family if 6 perfectly and the Hotel is in a great location!
Stayed 8 nights in Aug 2025

10/10 Excellent

Tanya

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
We are a family of four, three adults and one older teen. We really enjoyed our stay at this property. Fantastic amenities in the rooms and the location was amazing. Highly recommend for your trip to Kyoto
Stayed 4 nights in Jul 2025

10/10 Excellent

Soesani, Los Angeles

Liked: Cleanliness, amenities, property conditions & facilities
The shower room and bathroom not close to each other. There is a washing machine inside but the dryer makes ur clothes wrinkles.
Stayed 8 nights in Jun 2025

10/10 Excellent

Meredith

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Big room for our family of 4. Washer dryer was helpful. Super friendly front desk staff. Close to the subway and all food options you could desire.
Stayed 3 nights in Jun 2025

10/10 Excellent

Linda

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Hotel Mastay Jingumichi was great, rooms spacious by Japanese standards, clean and comfortable, everything modern and updated. Staff were always patient, super helpful.
Stayed 2 nights in Jun 2025

10/10 Excellent

andrew

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Perfect for a family of four. Beds were great, the space was plenty (especially for Japan), and it had great amenities like a washer/dryer, separate toilet and bathroom. And full kitchen. The location was also great: near a subway line and also close to the philosophers walk. Lawsons downstairs also helped This is a place for travelers who want higher end accomodations but don't need onsite facilities like a restaurant
Stayed 6 nights in Apr 2025

10/10 Excellent

Boon Jun, Singapore

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
A fully equipped and comfortable serviced apartment, complete with an in-unit washer and dryer located in the bathroom. I really appreciated the modern tech features in the bathtub and toilet—they were a nice touch. The infant cot provided was clean and cozy, and they even included a diaper bin, which was very thoughtful. However, there were a few downsides. The room didn’t offer much of a view, and the hanging lamp above the wall art in the living area was quite obstructive—I bumped into it multiple times. Additionally, the layout lacks separation between the bedroom and the kitchen/living space. This means if you cook, the smell lingers throughout the entire apartment. And once the baby is asleep, it’s hard to do anything else since there’s no door to block light or noise from the living area.
Stayed 4 nights in Apr 2025

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness, room comfort

Over-rated establishment

On duty staff could not communicate in English on check-in. When asked if we could use the bathroom when picking up our luggage prior to leaving Kyoto on check-out, the female staff on duty refused and said no. Told me that Mastay only has bathroom in suite and staff bathroom could not be used by hotel guests.
Stayed 3 nights in Mar 2025

10/10 Excellent

Catherine

Traveled with partner
Liked: Amenities, property conditions & facilities
This was a spacious, comfortable and unique property in a good location. It was immaculately clean. There is a Lawson store next door and a number of good restaurants nearby. It is in walking distance to the Heian Shrine and Nanzenji Temple. Bus stops are just outside and subway stations are very close. The hotel is on a busy street, but the room is well insulated and very quiet. It has a washing machine that is supposed to also function as a dryer, but we didn’t have much luck with the dryer part. There is an enclosed balcony where you can hang clothes to dry, as well as a big closet and a pole in the bathroom. The staff was polite and competent enough in English to be helpful. Taxis had a hard time finding it and I began to use the Higashiyama Hotel across the street as a recognizable landmark.
Stayed 4 nights in Oct 2023

10/10 Excellent

Joseph

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
First and foremost, the staff were very helpful and also spoke excellent english. Any time you are in another country, you should not take it for granted that you will have an easy time communicating, and my review would still be 5 stars without it. Staff are able to assist with restaurant reservarions, transportation, and luggage courier services. A short walk from the subway, transport to kyoto station and nara were simple. Short walk to multiple temples. Short walk to pontocho dining street and lots of other hreat restaurants.
Stayed 4 nights in Sep 2023

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a lovely stay at Hotel Mastay. The hotel is in a great area and has some great restaurants nearby. Only a short walk to Ginza. The room was comfortable and was so lovely to have a living/dining/bedroom and laundry. Only thing I would comment on is for the Front desk to explain how the shower works and the washing machine as this was written in Japanese
Stayed 4 nights in Dec 2019

10/10 Excellent

YUMI

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
2度目の宿泊になりますがスタッフの方々がとても親切だと思うし、部屋も広々としているのでゆっくりくつろげます
Stayed 1 night in Jun 2025

10/10 Excellent

Florence

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Très bel hôtel, silencieux, spacieux, avec un personnel très accueillant. Traduction anglaise fourni avec tous les appareils, café gratuit le matin, douche de très bonne qualité. Je recommande.
Stayed 7 nights in May 2025

6/10 Okay

??

Traveled with partner
Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
居心地はよかった 食器や、調理器具が汚かった
Stayed 1 night in Oct 2024

8/10 Good

Koji

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jun 2024

10/10 Excellent

???

Business traveler, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
お部屋にキッチンと乾燥機能付き洗濯機が有り、子供連れでも快適でした。 キッチンには、カラトリーセット、調理器具、電子レンジ、二口のIHクッキングヒーターも揃っていました。足を伸ばして入れるバスタブは、追い焚き機能付き。 中期、長期の滞在に適している素敵なホテルでした。
Stayed 2 nights in Feb 2024

10/10 Excellent

HUI MIN

Liked: Cleanliness, room comfort

Great Stay

Very spacious and comfortable space, well-equipped for daily life, great location
Stayed 3 nights in Feb 2024

10/10 Excellent

Karrie

Stayed 2 nights in Sep 2023