Skip to main content
Beginning of main content
CheapTickets Verified Reviews
Room type Options Nightly price Book
Relax Moderate Double, Non Smoking (Cleaning once 3 nights)
188 square feet
2 Double Beds
Room sleeps 2 guests
(up to 2 children)
Select dates to see price
Other room types
Superior Twin Room, Non Smoking
269 square feet
2 Large Twin Beds 1 Twin Bed
Room sleeps 2 guests
(up to 2 children)
Select dates to see price
Superior Twin Room, Non Smoking (Cleaning once 3 nights)
269 square feet
2 Large Twin Beds 1 Twin Bed
Room sleeps 2 guests
(up to 2 children)
Select dates to see price
Relax Corner Twin, Non Smoking (Cleaning once 3 nights)
188 square feet
2 Large Twin Beds and 1 Twin Sofa Bed
Room sleeps 4 guests
(up to 2 children)
Select dates to see price
Moderate Double Room Non-Smoking
248 square feet
1 Double Bed
Room sleeps 2 guests
(up to 2 children)
Select dates to see price
Relax Comfort Floor,Comfort Double Room, Non Smoking (Cleaning once 3 nights)
188 square feet
1 Double Bed
Room sleeps 2 guests
(up to 2 children)
Select dates to see price
Comfort Double Room, Non Smoking
188 square feet
1 Double Bed
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Corner Suite, Non-Smoking
570 square feet
2 Double Beds
Room sleeps 2 guests
(up to 2 children)
Select dates to see price
Comfort Double Room, Non Smoking (Cleaning once 3 nights)
188 square feet
1 Double Bed
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Relax Comfort Floor,Comfort Double Room, Non Smoking
188 square feet
1 Double Bed
Room sleeps 2 guests
(up to 2 children)
Select dates to see price
Relax Comfort Floor, Superior Twin Room, Non Smoking (Cleaning once 3 nights)
264 square feet
2 Large Twin Beds and 1 Twin Sofa Bed
Room sleeps 3 guests
(up to 3 children)
Select dates to see price
Moderate Double Room Non-Smoking (Cleaning once 3 nights)
248 square feet
1 Double Bed
Room sleeps 2 guests
(up to 2 children)
Select dates to see price
Kumamon Theme (Black)
269 square feet
2 Double Beds
Room sleeps 2 guests
(up to 2 children)
Select dates to see price
Relax Comfort Floor, Superior Twin Room, Non Smoking
264 square feet
2 Large Twin Beds and 1 Twin Sofa Bed
Room sleeps 3 guests
(up to 3 children)
Select dates to see price
Deluxe Double Room, Non smoking (Cleaning once 3 nights)
376 square feet
1 King Bed
Room sleeps 2 guests
(up to 2 children)
Select dates to see price
Premium Double, Non-Smoking
376 square feet
1 King Bed
Room sleeps 2 guests
(up to 2 children)
Select dates to see price
Japanese Western Style Room Non-Smoking
527 square feet
2 Twin Beds and 3 Twin Futons
Room sleeps 5 guests
(up to 3 children)
Select dates to see price
Triple Room, Non Smoking (Cleaning once 3 nights)
312 square feet
2 Large Twin Beds and 1 Twin Bed
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Deluxe Twin Room, Non Smoking (Cleaning once 3 nights)
377 square feet
2 Double Beds
Room sleeps 2 guests
(up to 2 children)
Select dates to see price
Deluxe Twin Room, Non Smoking
377 square feet
2 Double Beds
Room sleeps 2 guests
(up to 2 children)
Select dates to see price
Residential Suite, Non Smoking (Cleaning once 3 nights)
188 square feet
2 Double Beds
Room sleeps 2 guests
(up to 2 children)
Select dates to see price
Triple Room, Non Smoking
312 square feet
2 Large Twin Beds and 1 Twin Bed
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Deluxe Double Room, Non Smoking
376 square feet
1 King Bed
Room sleeps 2 guests
(up to 2 children)
Select dates to see price
Superior Double Room, Non Smoking (Cleaning once 3 nights)
258 square feet
1 King Bed
Room sleeps 2 guests
(up to 2 children)
Select dates to see price
Superior Double Room, Non Smoking
258 square feet
1 King Bed
Room sleeps 2 guests
(up to 2 children)
Select dates to see price
Kumamon Theme Hollywood Twin (Black)
269 square feet
2 Twin Beds
Room sleeps 2 guests
(up to 2 children)
Select dates to see price
Relax Superior Double, Non Smoking (Cleaning once 3 nights)
188 square feet
1 King Bed and 1 Twin Sofa Bed
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Corner Suite, Non Smoking (Cleaning once 3 nights)
570 square feet
2 Double Beds
Room sleeps 2 guests
(up to 2 children)
Select dates to see price
Japanese Western Style Room, Non Smoking (Cleaning once 3 nights)
527 square feet
2 Twin Beds and 3 Twin Futons
Room sleeps 5 guests
(up to 3 children)
Select dates to see price

Get an overview of this hotel
Comfortable Kumamoto hotel in Nishi Ward with 24-hour front desk

Popular property highlights

Free WiFi
Laundry facilities
24-hour front desk

With a stay at The New Hotel Kumamoto in Kumamoto (Nishi Ward), you'll be within a 5-minute drive of Kumamoto Castle and Kumamoto Shintoshin Plaza. This hotel is 0.3 mi (0.5 km) from Amu Plaza Kumamoto and 0.5 mi (0.8 km) from Kumamoto Station Tourist Information Center.

Make yourself at home in one of the 123 air-conditioned rooms featuring refrigerators and flat-screen televisions. Complimentary wired and wireless internet access is available. Private bathrooms with shower/tub combinations feature complimentary toiletries and bidets. Conveniences include phones and desks, and housekeeping is provided on request.

Take advantage of recreation opportunities such as bicycles to rent, or other amenities including complimentary wireless internet access and a ballroom.

Enjoy a satisfying meal at Fontana serving guests of The New Hotel Kumamoto. Mingle with other guests at the complimentary reception, held daily. Buffet breakfasts are available daily for a fee.

Featured amenities include complimentary wired internet access, dry cleaning/laundry services, and a 24-hour front desk.

Languages Spoken

  • English

Show all languages

Renovations & Closures

The property will be renovating from July 1 2024 to August 31 2024 (completion date subject to change). The following areas are affected:

  • Select guestrooms

During renovations, the hotel will make every effort to minimize noise and disturbance.

Hotel Amenities

Hotel Amenities

The hotel offers a restaurant. A complimentary manager's reception is offered each day. Public areas are equipped with complimentary wired and wireless Internet access. This Kumamoto hotel also offers a vending machine, coffee/tea in a common area, and laundry facilities.

  • Safe-deposit box at front desk
  • Free reception
  • Luggage storage
  • Coffee/tea in common areas
  • Wheelchair accessible – no
  • Offsite parking discounted rates available
  • Elevator
  • Breakfast available (surcharge)
  • Number of restaurants - 1
  • Ballroom
  • 24-hour front desk
  • Laundry facilities
  • Vending machine
  • Meeting rooms
  • Total number of rooms - 123
  • Dry cleaning/laundry service
  • Free WiFi
  • Free wired internet

Family Friendly Amenities

  • Free WiFi
  • Laundry facilities
  • Refrigerator

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet

Languages Spoken

  • English
  • Japanese
  • Chinese (Mandarin)

Parking

Offsite parking discounted rates available

Room Amenities

The New Hotel Kumamoto offers 123 air-conditioned accommodations with slippers and hair dryers. Flat-screen televisions are featured in guestrooms. Bathrooms include shower/tub combinations, bidets, complimentary toiletries, and toothbrushes and toothpaste. This Kumamoto hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered on request and irons/ironing boards can be requested.

  • Air conditioning
  • Television
  • Refrigerator
  • Phone
  • Private bathroom
  • Free toiletries
  • Hair dryer
  • Desk
  • Iron/ironing board (on request)
  • Bidet
  • Slippers
  • Shower/tub combination
  • Flat-panel TV
  • Free WiFi
  • Free wired internet
  • TV size measurement: inch
  • Housekeeping (surcharge)
  • Heating
  • Towels provided
  • Bedsheets provided
  • Number of bathrooms - 1
  • Number of beds 1
  • Housekeeping on request
  • Grab bar - near toilet
  • Toothbrush and toothpaste available

Where to Eat

A complimentary manager's reception is offered each day.

Fontana - This buffet restaurant serves breakfast, lunch, and dinner.

LOBBY BAR ANDO - This restaurant serves brunch, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. Happy hour is offered. Open daily.

Nearby Things to Do

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals on site

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Hotel Policies

Check-in

Check-in time starts at 3:00 PM

Check-in time ends at midnight

Minimum check-in age is: 18

Check-out

Check-out time is 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for JPY 3630 per night.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets not allowed

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

Safety features at this property include a security system and window guards

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

No onsite parking is available. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, and cash. For guests' safety, the property includes a smoke detector, a security system, and window guards in each accommodation.

Staff temperature checks are conducted regularly

Temperature checks are available to guests

Bed sheets and towels are not washed at a temperature of at least 60°C/140°F

Commonly-touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Property is cleaned with disinfectant

Contactless check-out is not available

Staff wears personal protective equipment

Security system

Debit cards not accepted

Protective clothing is not available to guests

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Property does not follow sanitization practices of any association

Staffed front desk

Social distancing measures are in place

Contactless check-in is not available

No cribs (infant beds) available

Property confirms they are implementing enhanced cleaning measures

Smoke detector

Individually-wrapped food options are not available

No gap period between guest stays

Fees

Optional extras

  • Fee for buffet breakfast: approximately JPY 2420 for adults and JPY 1210 for children
  • Rollaway bed fee: JPY 3630 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Names

  • Hotel New Otani Kumamoto
  • New Otani Hotel Kumamoto
  • New Otani Kumamoto
  • New Hotel Kumamoto
  • New Kumamoto
  • The New Hotel Kumamoto Hotel
  • The New Hotel Kumamoto Kumamoto
  • The New Hotel Kumamoto Hotel Kumamoto

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.

Sorry, we seem to have had an issue loading our review content. Try again?