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Hotel New Gaea Nishi Kumamoto Ekimae

Property class: 3

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Photo gallery for Hotel New Gaea Nishi Kumamoto Ekimae

A hotel entrance with a sign reading "HOTEL NEW GAEA NISHIKUMAMOTOOKIMAE".
A hotel lounge with a herringbone-patterned wall, a reception desk, and several seating areas.
A hotel lobby with seating areas, a reception desk, and a patterned carpet.
A hotel room with two beds, a desk, a chair, a small table, and a mirror.
A reception desk with a sign reading "NEW GAEA HOTEL".

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Air conditioning
  • Breakfast available
  • Parking available
  • Laundry
  • 24/7 front desk
The current price is $52
$45 nightly
$52 total
Nov 1 - Nov 2

Explore the area

View in a map
1-1-75 Karikusa, Kumamoto, Kumamoto, 861-4134
  • Place, Aqua Dome Kumamoto
    ‪19 min walk‬
  • Place, Sakura Machi Kumamoto
    ‪11 min drive‬
  • Place, Kumamoto Castle
    ‪15 min drive‬
  • Airport, Kumamoto (KMJ)
    ‪46 min drive‬

Room options

View all photos for Double Room, Non Smoking

A hotel room with a neatly made bed, a small round table with a bottle and glasses, and a large window with curtains.

Double Room, Non Smoking

9.6 out of 10
Exceptional
(14 reviews)
  • 193 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for [Renovated] Double Room, Smoking, e-cigarette smoking permitted only

A hotel room with a neatly made bed, a small round table with a bottle and glasses, and a large window with curtains.

[Renovated] Double Room, Smoking, e-cigarette smoking permitted only

10.0 out of 10
Exceptional
(1 review)
  • 193 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room, Non Smoking

A hotel room with two beds, a desk, a chair, a small table, and a mirror.

Twin Room, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • 322 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds

View all photos for [Renovated] Twin Room, Smoking, e-cigarette smoking permitted only

A hotel room with two beds, a desk, a chair, a small table, and a mirror.

[Renovated] Twin Room, Smoking, e-cigarette smoking permitted only

  • 322 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds

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4.8 out of 5, Exceptional, 1,819 reviews
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About the neighborhood

Kumamoto

With a stay at Hotel New Gaea Nishi Kumamoto Ekimae in Kumamoto (Minami Ward), you'll be within a 10-minute drive of Kumamoto Castle and Aqua Dome Kumamoto. .This hotel is 2.5 mi (4.1 km) from Amu Plaza Kumamoto and 2.6 mi (4.1 km) from Kumamoto Station Tourist Information Center.

What's nearby

  • Aqua Dome Kumamoto - 19 min walk - 1.0 mile
  • Kumamoto Station Tourist Information Center - 9 min drive - 2.5 miles
  • Sakura Machi Kumamoto - 11 min drive - 3.1 miles
  • Kumamoto-jo Hall - 11 min drive - 3.1 miles
  • Kumamoto Castle - 15 min drive - 3.5 miles

Getting around

  • Zoological and Botanical Gardens Entrance Tram Stop - 9 min drive
  • Kumamoto Station - 14 min drive
  • Kumamoto Airport (KMJ) - 40 min drive

Restaurants

  • ‪はま寿司 熊本薄場店 - ‬9 min walk
  • ‪黒田藩 - ‬9 min walk
  • ‪マクドナルド 3号線南高江店 - ‬17 min walk
  • ‪井手ちゃんぽん 熊本近見店 - ‬9 min walk
  • ‪つけ麺 おんのじ - ‬10 min walk

About this property

Hotel New Gaea Nishi Kumamoto Ekimae

Hotel New Gaea Nishi Kumamoto Ekimae offers 100 accommodations with slippers and hair dryers. 40-inch flat-screen televisions come with digital channels.

Bathrooms include separate bathtubs and showers, bidets, and complimentary toiletries. This Kumamoto hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Public bath/onsen services include an indoor public bath (no minerals). This service features separate men and women areas. The ryokan bathing area is open from 3:00 PM to 11:00 PM.
Stay in one of 100 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with separate bathtubs and showers feature complimentary toiletries and bidets. Conveniences include desks and blackout drapes/curtains, and housekeeping is provided on request.
Make use of convenient amenities, which include complimentary wireless internet access and a vending machine.
To-go breakfasts are available daily from 6:30 AM to 10:00 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Self parking (subject to charges) is available onsite.
To-go breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Covered self parking on site (JPY 1,000 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily on-the-go breakfast available 6:30 AM to 10:00 AM for a fee: JPY 950 for adults and JPY 950 for children
  • Coffee and tea in common areas

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (on request)

Spa

  • Public bath open from 3:00 PM - 11:00 PM
  • Public indoor bath (no minerals)
  • Separate men/women areas in public bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 on-site accessible parking spaces
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with digital channels

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

  • American Express
  • Diners Club
  • JCB International
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: JPY 200.00 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for to-go breakfast: approximately JPY 950 for adults and JPY 950 for children
  • Covered self parking fee: JPY 1000 per night (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities

Property is also known as

New Gaea Nishi Kumamoto Ekimae
Hotel New Gaea Nishi Kumamoto Ekimae Hotel
Hotel New Gaea Nishi Kumamoto Ekimae Kumamoto
Hotel New Gaea Nishi Kumamoto Ekimae Hotel Kumamoto

Hotel New Gaea Nishi Kumamoto Ekimae Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 39 out of 73 reviews
Rating 8 - Good. 22 out of 73 reviews
Rating 6 - Okay. 10 out of 73 reviews
Rating 4 - Poor. 2 out of 73 reviews
Rating 2 - Terrible. 0 out of 73 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love how clean the rooms are and how nice the staff are!
Stayed 1 night in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Conveniently located next to Nishikumamoto Station.
Stayed 2 nights in Aug 2025
Verified review

6/10 Okay

Liked: Cleanliness
Hotel was nice but not much around area and trains were crowded so not so easy with getting in to Kumamoto
Stayed 7 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
👍
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ホテルの周りには飲食店がありお部屋も清潔で広くて良かったです
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
旅の目的もピッタリあり 大変良かった
Stayed 2 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
部屋は広くて清潔でした。トイレとお風呂が別々になっているところが良かったです！大浴場もあり、とても気持ち良かったです。
Stayed 2 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
G.Wの最終日から一泊、島原雲仙に行く計画で熊本港に近いホテルと思い宿泊させていただきました。JR西熊本駅のすぐそばで駐車場有料 1000円ですが併設してます。熊本港まで15分内で、目の前にはイオンタウンがあるので便利ですね。敷地内に飲食店が数店舗あります。 ホテル近くに居酒屋は数店舗しかないので、ハシゴしたい方には楽しみが少ないかもですね。 ホテル内とてもキレイで快適でした！ 夜も車の通りが少なく静かでした。 フリードリンクもあり嬉しいサービスです！ ただ、大浴場の利用時間終わりギリギリに行ったせいか 湯船がめちゃくちゃ熱くて一瞬しか浸かれませんでした(泣)あとに1人入って来られた方がいたのでチョット心配になりましたが（汗）　 また機会があれば利用させて頂きます！
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
広くて、綺麗でした。
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
スタッフの方々は親切で感じがいい。 部屋はコンパクトながら、必要なものは揃っており、部屋のバスルームは浴槽もあって、綺麗で予想以上に広かった。（大浴場があるので、部屋のバスルームは結局、利用しなかったが） ホテル前の大きな道路を挟んだ向かい側にはイオンタウン（ショッピングモール）があるのも便利。 また利用したい。
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
エアコンの吹き出し口からの風がベッドに直撃し、顔に風があたるため寝るときに気になりました。
Stayed 1 night in Mar 2026
Verified review

6/10 Okay

Liked: Staff & service
フリースペースのクリームスープが調整中で飲まず残念だった
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
部屋は清潔で気持ちよく泊まれました。
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
房間大、整潔、附近多食肆和商店
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities
トイレ　風呂が別は、良かったです。
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
部屋がきれいでした
Stayed 1 night in Feb 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
客室はきれいで楽しく過ごさせました。
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
スタッフのかたの対応が素晴らしかったです。時間にギリギリになってしまいましたが、暖かい対応で 朝困っているときもお声かけいただき、とても助かりました。お心遣いが嬉しかったです。お部屋も綺麗で、トイレとお風呂がセパレートでとてもよかったです。
Stayed 1 night in Dec 2025
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
客室は広くて綺麗で大満足です。 朝食の選択肢を増やしてほしいです。
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
客室は、清潔で、気持ち良く過ごせました。 又、利用させていただきます。
Stayed 1 night in Dec 2025
Verified review

6/10 Okay

Liked: Cleanliness, amenities, property conditions & facilities
綺麗でしたが、大浴場も普通のお湯でテンションは上がらない。普通のビジネスホテル。
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
CP值高，算比較偏遠……不過由熊本站坐過去，一站就到，對面也有購物的地方，還算可以。
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
客房大间
Stayed 1 night in Nov 2025
Verified review

8/10 Good

大浴場があり、よかったです。
Stayed 1 night in Nov 2025
Verified review

4/10 Poor

Disliked: Cleanliness, amenities, property conditions & facilities
朝食付きとあったので、こちらのホテルに決めたのですが、パンが３個(普通の大きさ)だけとは驚きました。 朝から３個もパンは食べれないです。ドリンクのサービスはありましたが、朝食は一日のパワーの源なので、野菜やタンパク質が全く取れない朝食は力が出ません。 朝食付きのお値段のつもりでしたが、2日目は前もってコンビニで野菜とゆで卵を購入したので、割り高に感じました。 大浴場があるとの事で利用しましたが、湯船に垢らしき物が沢山浮いてました。 脱衣場には髪の毛が沢山落ちていて、2日目の夜は湯船の照明が消されていて、汚れをごまかすためのように思えました。 洗い場のゴミも前日のものがそのまま残っていました。湯船の垢も増えていて、脱衣場の髪の毛は更に増えて足の踏み場もないくらいの状態で、掃除がされていない感じがしました。 気持ちが悪くて直ぐに出ました。 新しく出来たホテルで部屋は気持ち良く、広い部屋で良いなぁと思ったのですが、大変残念に思います。
Stayed 2 nights in Oct 2025

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