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Room type Options Nightly price Book
Superior Twin Room, Non Smoking (For 3 People Use)
252 square feet
2 Large Twin Beds
Room sleeps 3 guests
(up to 3 children)
Select dates to see price
Other room types
Deluxe Twin Room, Non Smoking (For Single Use)
319 square feet
2 Large Twin Beds
Room sleeps 1 guest
(up to 2 children)
Select dates to see price
Comfort Double Room, Non Smoking (For 2 People Use)
185 square feet
1 Queen Bed
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Superior Twin Room, Non Smoking (For 2 People Use)
252 square feet
2 Large Twin Beds
Room sleeps 2 guests
(up to 2 children)
Select dates to see price
Superior Double Room, Non Smoking (For 2 People Use)
241 square feet
1 Queen Bed
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Comfort Double Room, Non Smoking (For Single Use)
185 square feet
1 Queen Bed
Room sleeps 1 guest
(up to 1 child)
Select dates to see price
Superior Double Room, Non Smoking (For Single Use)
241 square feet
1 Queen Bed
Room sleeps 1 guest
(up to 1 child)
Select dates to see price
Connecting Twin Room, Non Smoking (For 3 People Use)
235 square feet
2 Large Twin Beds
Room sleeps 3 guests
(up to 4 children)
Select dates to see price
Connecting Twin Room, Non Smoking (For 4 People Use)
235 square feet
2 Large Twin Beds
Room sleeps 4 guests
(up to 4 children)
Select dates to see price
Standard Twin Room, Non Smoking (For Single Use)
235 square feet
2 Large Twin Beds
Room sleeps 1 guest
(up to 2 children)
Select dates to see price
Standard Twin Room, Non Smoking (For 2 People Use)
235 square feet
2 Large Twin Beds
Room sleeps 2 guests
(up to 2 children)
Select dates to see price
Superior Twin Room, Non Smoking (For Single Use)
252 square feet
2 Large Twin Beds
Room sleeps 1 guest
(up to 2 children)
Select dates to see price
Deluxe Twin Room, Non Smoking (For 2 People Use)
319 square feet
2 Large Twin Beds
Room sleeps 2 guests
(up to 2 children)
Select dates to see price
Deluxe Twin Room, Non Smoking (For 3 People Use)
319 square feet
2 Large Twin Beds
Room sleeps 3 guests
(up to 3 children)
Select dates to see price

Get an overview of this hotel
Comfortable Kumamoto hotel in Chuo Ward with 24-hour front desk

Popular property highlights

Free WiFi
Laundry facilities
24-hour front desk

A stay at SOTETSU GRAND FRESA KUMAMOTO places you in the heart of Kumamoto, within a 15-minute walk of Kumamoto-jo Hall and Kumamoto Castle. This hotel is 5.9 mi (9.5 km) from Grandmesse Kumamoto and 0.3 mi (0.4 km) from Shinshigai Shotengai.

Make yourself at home in one of the 247 air-conditioned rooms featuring Smart televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms feature shower/tub combinations, complimentary toiletries, and bidets. Conveniences include electric kettles and blackout drapes/curtains, and housekeeping is provided daily.

Make use of convenient amenities, which include complimentary wireless internet access and a vending machine.

At SOTETSU GRAND FRESA KUMAMOTO, enjoy a satisfying meal at the restaurant. Buffet breakfasts are available daily from 6:30 AM to 9:30 AM for a fee.

Featured amenities include express check-in, dry cleaning/laundry services, and a 24-hour front desk.

Languages Spoken

  • English

Show all languages

Hotel Amenities

Hotel Amenities

The hotel offers a restaurant. Wireless Internet access is complimentary. This Kumamoto hotel also offers a vending machine, laundry facilities, and dry cleaning/laundry services.

  • Safe-deposit box at front desk
  • Express check-in
  • Luggage storage
  • Front entrance ramp
  • Coin laundry on site
  • Elevator
  • Elevator door width (inches) - 39
  • Breakfast available (surcharge)
  • Number of restaurants - 1
  • Elevator door width (centimeters) - 100
  • Shared microwave
  • Lockers available
  • 24-hour front desk
  • Laundry facilities
  • Vending machine
  • Total number of rooms - 247
  • No accessible shuttle
  • Dry cleaning/laundry service
  • Free WiFi

Family Friendly Amenities

  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: Free WiFi , Wireless internet access

Available in some public areas: Free WiFi

Languages Spoken

  • English
  • Japanese

Room Amenities

SOTETSU GRAND FRESA KUMAMOTO offers 247 air-conditioned accommodations with slippers and hair dryers. Beds feature down comforters. Smart televisions come with digital channels and Netflix. Bathrooms include shower/tub combinations, bidets, complimentary toiletries, and toothbrushes and toothpaste. Guests can surf the web using the complimentary wireless Internet access (speed: 500+ Mbps (good for 6+ people or 10+ devices)). Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

  • Air conditioning
  • Television
  • Daily housekeeping
  • Free toiletries
  • Hair dryer
  • Wireless internet access
  • Bidet
  • Blackout drapes/curtains
  • Slippers
  • Shower/tub combination
  • Digital TV service
  • Free WiFi
  • Down comforter
  • TV size: 32
  • Heating
  • Electric kettle
  • Towels provided
  • Bedsheets provided
  • Smart TV
  • Netflix
  • Number of beds 1
  • Housekeeping on request
  • Soap
  • Shampoo
  • Toilet paper
  • Hulu
  • Streaming services
  • Toothbrush and toothpaste available
  • Change of towels (on request)
  • Change of bed sheets (on request)
  • Mobile key entry
  • WiFi speed 500+ Mbps (good for 6+ people or 10+ devices)

Where to Eat

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 9:30 AM.

SOTETSU GRAND FRESA KUMAMOTO has a restaurant on site.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Visual alarms in hallways
  • Wheelchairs available on site
  • Wheelchair-accessible path to elevator
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

Check-in time starts at 3:00 PM

Check-in time ends at anytime

Minimum check-in age is: 18

Check-out

Check-out time is 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.

Pet Policy

  • Pets not allowed (service animals welcome)

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and mobile payments; cash is not accepted

Mobile payment options include: PayPay, LINE Pay, and R Pay

Cashless transactions are available

Safety features at this property include a fire extinguisher and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Visa, American Express, Diners Club, JCB International, mobile payments, PayPay, LINE Pay, and R Pay. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device. Contactless check-in and contactless check-out are available.

Mobile payments

Service animals are allowed

Service animals are exempt from fees/restrictions

Property does not offer onsite COVID-19 testing

Property does not require health documentation at check-in

Guest accommodation is not sealed after cleaning

Electrostatic spray is used for disinfection

Cashless transactions are available

Staff temperature checks are conducted regularly

Masks are compulsory at the property

Temperature checks are available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Contactless food service / room service is available

Commonly-touched surfaces are cleaned with disinfectant

R Pay

Reservation is not required for facilities onsite

Property confirms they are implementing guest safety measures

LINE Pay

PayPay

Contactless check-out is available

Property is cleaned with disinfectant

Staff wears personal protective equipment

Protective clothing is available to guests

Masks are available to guests

Debit cards not accepted

Food service has been amended for enhanced safety

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Property does not follow sanitization practices of any association

Staffed front desk

Social distancing measures are not in place

Contactless check-in is available

Property follows regional sanitization guidelines Coronavirus Guidelines (Japan)

Property confirms they are implementing enhanced cleaning measures

Smoke detector

Individually-wrapped food options are not available

No gap period between guest stays

Fees

Optional extras

  • Fee for buffet breakfast: approximately JPY 1500 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Names

  • SOTETSU GRAND FRESA KUMAMOTO Hotel
  • SOTETSU GRAND FRESA KUMAMOTO Kumamoto
  • SOTETSU GRAND FRESA KUMAMOTO Hotel Kumamoto

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.

Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

Contactless check-in and contactless check-out are available.

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