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SOTETSU GRAND FRESA KUMAMOTO

Property class: 3.5

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Photo gallery for SOTETSU GRAND FRESA KUMAMOTO

A modern hotel entrance with a sign reading "Sotetsu Grand Fresa."
A modern lobby with a reception desk, seating areas, and a wooden floor.
A hotel room with two beds, a small round table, a television, and a window.
A modern lobby with a wooden floor, dark seating area, and a large window.
A modern restaurant with a central counter, booths, and long tables.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free WiFi
  • Laundry
  • Housekeeping
The current price is $58
$51 nightly
$58 total
Sep 23 - Sep 24

Explore the area

View in a map
2-2-23 Shimotori, Chuo Ward, Kumamoto, Kumamoto, 860-0807
  • Place, Kumamoto City Hall
    ‪5 min walk‬
  • Place, Sakura Machi Kumamoto
    ‪7 min walk‬
  • Place, Kumamoto-jo Hall
    ‪9 min walk‬
  • Airport, Kumamoto (KMJ)
    ‪37 min drive‬

Room options

View all photos for Standard Twin Room, Non-smoking

A hotel room with two beds, a desk, a chair, a television, and a window.

Standard Twin Room, Non-smoking

  • Sleeps 1
  • Free WiFi

View all photos for Comfort Double Room, Non-smoking

A hotel room with a bed, a desk, a chair, a TV, and a window.

Comfort Double Room, Non-smoking

  • Sleeps 1
  • Free WiFi

View all photos for Superior Double Room, Non-smoking

A hotel room with a bed, a desk, a chair, a TV, and a window.

Superior Double Room, Non-smoking

  • Sleeps 1
  • Free WiFi

View all photos for Standard Double Room, Non Smoking (For Single Use)

A hotel room with a large bed, a desk, a chair, and a small table.

Standard Double Room, Non Smoking (For Single Use)

9.8 out of 10
Exceptional
(6 reviews)
  • 178 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Standard Double Room, Non Smoking (For 2 People Use)

A hotel room with a large bed, a desk, a chair, and a small table.

Standard Double Room, Non Smoking (For 2 People Use)

10.0 out of 10
Exceptional
(3 reviews)
  • 178 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free WiFi

View all photos for Comfort Double Room, Non Smoking

A hotel room with a large bed, a desk, a chair, a TV, and a window.

Comfort Double Room, Non Smoking

9.0 out of 10
Wonderful
(20 reviews)
  • 185 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Comfort Double Room, Non Smoking

A hotel room with a large bed, a desk, a chair, a TV, and a window.

Comfort Double Room, Non Smoking

9.0 out of 10
Wonderful
(18 reviews)
  • 185 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free WiFi

View all photos for Superior Double Room, Non Smoking

A hotel room with a bed, a desk, two chairs, a TV, and a window.

Superior Double Room, Non Smoking

9.6 out of 10
Exceptional
(11 reviews)
  • 241 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Superior Double Room, Non Smoking

A hotel room with a bed, a desk, two chairs, a TV, and a window.

Superior Double Room, Non Smoking

9.0 out of 10
Wonderful
(9 reviews)
  • 241 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free WiFi

View all photos for Standard Twin Room, Non Smoking

A hotel room with two beds, a small table, a chair, a TV, and a window.

Standard Twin Room, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 235 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Large Twin Beds
  • Free WiFi

View all photos for Standard Twin Room, Non Smoking

A hotel room with two beds, a small table, a chair, a TV, and a window.

Standard Twin Room, Non Smoking

9.4 out of 10
Exceptional
(11 reviews)
  • 235 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Large Twin Beds
  • Free WiFi

View all photos for Connecting Twin Room, Non Smoking

A hotel room with a bed, a TV, a wardrobe, and a window.

Connecting Twin Room, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 235 sq ft
  • 1 bedroom
  • Sleeps 6
  • 4 Large Twin Beds
  • Free WiFi

View all photos for Connecting Twin Room, Non Smoking

A hotel room with a bed, a TV, a wardrobe, and a window.

Connecting Twin Room, Non Smoking

9.8 out of 10
Exceptional
(6 reviews)
  • 235 sq ft
  • 1 bedroom
  • Sleeps 8
  • 4 Large Twin Beds
  • Free WiFi

View all photos for Superior Twin Room, Non Smoking

A hotel room with two beds, a small round table, a television, and a window.

Superior Twin Room, Non Smoking

9.0 out of 10
Wonderful
(4 reviews)
  • 252 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Large Twin Beds
  • Free WiFi

View all photos for Superior Twin Room, Non Smoking

A hotel room with two beds, a small round table, a television, and a window.

Superior Twin Room, Non Smoking

  • 252 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 Large Twin Beds
  • Free WiFi

View all photos for Deluxe Twin Room, Non Smoking

A hotel room with two beds, a desk, a chair, a round table, and a large window.

Deluxe Twin Room, Non Smoking

9.6 out of 10
Exceptional
(5 reviews)
  • 319 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Large Twin Beds
  • Free WiFi

View all photos for Deluxe Twin Room, Non Smoking

A hotel room with two beds, a small round table, a television, and a window.

Deluxe Twin Room, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • 319 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 Large Twin Beds
  • Free WiFi

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About the neighborhood

Kumamoto

A stay at SOTETSU GRAND FRESA KUMAMOTO places you in the heart of Kumamoto, within a 15-minute walk of Kumamoto Castle and Shimotori Shopping Arcade. .This hotel is 0.1 mi (0.2 km) from Sunroad Shinshigai Shopping Street and 0.3 mi (0.5 km) from Yakumo Koizumi Old House in Kumamoto.

What's nearby

  • Sunroad Shinshigai Shopping Street - 1 min walk - 0.1 miles
  • Kumamoto City Hall - 5 min walk - 0.3 miles
  • Sakura Machi Kumamoto - 7 min walk - 0.4 miles
  • Kumamoto-jo Hall - 9 min walk - 0.5 miles
  • Kumamoto Castle - 17 min walk - 0.9 miles

Getting around

  • Suidocho Tram Stop - 9 min walk
  • Fujisakigumae station - 16 min walk
  • Kumamoto Airport (KMJ) - 54 min drive

Restaurants

  • ‪Starbucks - ‬1 min walk
  • ‪黒猫メイド魔法カフェ 熊本店 - ‬3 min walk
  • ‪三村 熊本銀座通り店 - ‬3 min walk
  • ‪圭ちゃんラーメン - ‬3 min walk
  • ‪濃厚鶏白湯いわお - ‬1 min walk

About this property

SOTETSU GRAND FRESA KUMAMOTO

SOTETSU GRAND FRESA KUMAMOTO offers 247 air-conditioned accommodations with slippers and hair dryers. Beds feature down comforters. 32-inch Smart televisions come with digital channels and Netflix.

Bathrooms include shower/tub combinations, bidets, complimentary toiletries, and toothbrushes and toothpaste. Guests can surf the web using the complimentary wireless Internet access (speed: 500+ Mbps (good for 6+ people or 10+ devices)). Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Make yourself at home in one of the 247 air-conditioned rooms featuring Smart televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms feature shower/tub combinations, complimentary toiletries, and bidets. Conveniences include electric kettles and blackout drapes/curtains, and housekeeping is provided daily.
Make use of convenient amenities, which include complimentary wireless internet access and a vending machine.
At SOTETSU GRAND FRESA KUMAMOTO, enjoy a satisfying meal at the restaurant. Buffet breakfasts are available daily from 6:30 AM to 9:30 AM for a fee.
Featured amenities include express check-in, dry cleaning/laundry services, and a 24-hour front desk.
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 9:30 AM.
SOTETSU GRAND FRESA KUMAMOTO has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 9:30 AM for a fee: JPY 1,500 per person
  • A restaurant

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (39 inch wide door)
  • Front entrance ramp
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchairs on site

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 32-inch smart TV with digital channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Electric kettle

More

  • Air conditioning
  • Heating
  • Mobile key entry

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: JPY 200.00 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately JPY 1500 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and mobile payments; cash is not accepted
Mobile payment options include: PayPay, LINE Pay, and R Pay
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Property is also known as

SOTETSU GRAND FRESA KUMAMOTO Hotel
SOTETSU GRAND FRESA KUMAMOTO Kumamoto
SOTETSU GRAND FRESA KUMAMOTO Hotel Kumamoto

SOTETSU GRAND FRESA KUMAMOTO Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 827 out of 1143 reviews
Rating 8 - Good. 256 out of 1143 reviews
Rating 6 - Okay. 43 out of 1143 reviews
Rating 4 - Poor. 9 out of 1143 reviews
Rating 2 - Terrible. 8 out of 1143 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Josh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic hotel. Great location, great staff. Wonderful stay!
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Chor Yuen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is clean and the location of the hotel is very convenient.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

JUFUNG

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location
Stayed 5 nights in Mar 2026
Verified review

10/10 Excellent

Marco Paul

Liked: Amenities
Nice Hotel and great location. Definitely will stay again in this Hotel.
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Annie

Liked: Cleanliness, staff & service, amenities
The room was very spacious and the staff were friendly.
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Wei-Ting

Liked: Cleanliness, staff & service, amenities
Great city. Good hotel
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Callum

Liked: Cleanliness, amenities, property conditions & facilities
Great hotel, super clean and comforting, very friendly staff and helped to extend my stay at short notice, would definitely return
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Violet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lots of eateries in area
Stayed 4 nights in Nov 2025
Verified review

10/10 Excellent

Kentaro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast is excellent. There is a wide variety of local foods.
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Chung Hua

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A wonderful stay

We had a wonderful stay, room is nice and clean; front desk service is vey friendly; delicious breakfast; parking lot is only 20 meters away; and hotel is right next to the largest shopping area in Kumamoto, also the convenient store is next door.
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Lindi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good clean room with great air conditioning.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good hotel and experienced a nice stay there! Will choose this hotel again
Stayed 2 nights in May 2025
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities
Room was spotless, great amenities and location. Friendly staff. Comfortable beds and pillows
Stayed 4 nights in Nov 2025
Verified review

10/10 Excellent

eric

Liked: Cleanliness, staff & service, amenities
Everything was great.
Stayed 8 nights in Jan 2026
Verified review

10/10 Excellent

Pearl

Liked: Cleanliness, amenities, property conditions & facilities
Very clean room and plenty of amenities were provided. The staff were very helpful and nice.
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Loretta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient location
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They had a breakfast buffet available. The staff was friendly and helpful. My only problem was the lack of hypoallergenic bedding (I'm allergic to down). Other than that, it was a great place to stay
Stayed 6 nights in Apr 2026
Verified review

10/10 Excellent

CHIH YUAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location near by shopping street Easy parking tower near by Spacious room Highly recommended
Stayed 2 nights in Mar 2025
Verified review

10/10 Excellent

WeiChun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, right next to the shopping street, only about a 5-minute walk from the bus terminal. The room is clean and spacious. It would be better if the breakfast menu could be changed a little.
Hotel exterior
Room
Room
bathroom
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Claude

Liked: Cleanliness, staff & service, property conditions & facilities
Would go back anytime. .
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Stay

This is the Sotetsu Inn you should choose when visiting Kumamoto. Note that it is bigger than the typical Sotetsu inns in the Tokyo area so you get a more spacious quiet and comfortable room. Location is perfect as you are right next to the shopping arcade.
Stayed 3 nights in Jun 2025
Verified review

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, modern and spacious hotel. Very friendly and professional staff. Would definitely book here again.
Stayed 2 nights in Apr 2025
Verified review

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very quiet

I liked 👍 this place. Courteous staff, nice room, and good breakfast.
Stayed 3 nights in Apr 2025
Verified review

8/10 Good

kozue

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Need more western style foods.
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Ada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our stay is above expectations. Room size is good. Beds are comfortable. Location is good, with easy access to local tram and walking distance to Kumamoto Castle. Very close to Ginza shopping arcade. Breakfast was very good as well. Will definitely stay here again.
Stayed 1 night in Oct 2025

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