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Room type Options Nightly price Book
Single Room, Non Smoking (Shower Booth)
149 square feet
1 Double Bed
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Other room types
Standard Twin Room, Non Smoking
181 square feet
2 Large Twin Beds
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Moderate Twin Room, Non-smoking
213 square feet
2 Large Twin Beds
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Adjoining Moderate Twin Room, Non Smoking
211 square feet
2 Large Twin Beds
Room sleeps 4 guests
(up to 2 children)
Select dates to see price

Get an overview of this hotel
Upscale spa hotel near Kumamoto Castle

Popular property highlights

Free WiFi
Laundry facilities
24-hour front desk

A stay at REF Kumamoto by VESSEL HOTELS places you in the heart of Kumamoto, within a 15-minute walk of Kumamoto Castle and Sakura Machi Kumamoto. This upscale hotel is 0.2 mi (0.4 km) from Shinshigai Shotengai and 0.2 mi (0.4 km) from Kumamoto-jo Hall.

Stay in one of 229 guestrooms featuring flat-screen televisions. Complimentary wired and wireless internet access is available. Private bathrooms have complimentary toiletries and bidets. Conveniences include phones, as well as electric kettles and free tea bags/instant coffee.

Take time to pamper yourself with a visit to the full-service spa. This hotel also features complimentary wireless internet access and a vending machine.

At REF Kumamoto by VESSEL HOTELS, enjoy a satisfying meal at the restaurant. Buffet breakfasts are available daily for a fee.

Featured amenities include a 24-hour front desk, luggage storage, and laundry facilities.

Languages Spoken

  • Japanese

Show all languages

REF Kumamoto by VESSEL HOTELS

7-2 Shinshigai, Kumamoto, Kumamoto 860-0803

Hotel Amenities

Hotel Amenities

The hotel offers a restaurant. Public areas are equipped with complimentary wireless Internet access. REF Kumamoto by VESSEL HOTELS features a full-service spa. This Kumamoto hotel also offers a vending machine, laundry facilities, and an elevator.

  • Distance from property (km) 0
  • Luggage storage
  • Wheelchair accessible – no
  • Elevator
  • Breakfast available (surcharge)
  • Number of restaurants - 1
  • Full-service spa
  • Shared microwave
  • 24-hour front desk
  • Laundry facilities
  • Vending machine
  • Total number of rooms - 229
  • Free WiFi

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi

Languages Spoken

  • Japanese

Room Amenities

REF Kumamoto by VESSEL HOTELS offers 229 accommodations with slippers and hair dryers. Flat-screen televisions are featured in guestrooms. Bathrooms include bidets, complimentary toiletries, and toothbrushes and toothpaste. This Kumamoto hotel provides complimentary wired and wireless Internet access.

  • Phone
  • Private bathroom
  • Free toiletries
  • Hair dryer
  • In-room climate control (air conditioning)
  • Iron/ironing board (on request)
  • Bidet
  • Blackout drapes/curtains
  • Slippers
  • Flat-panel TV
  • Free WiFi
  • Free wired internet
  • In-room climate control (heating)
  • Electric kettle
  • Towels provided
  • Bedsheets provided
  • Number of beds 1
  • Free tea bags/instant coffee
  • Shampoo
  • Toilet paper
  • Electrical adapters/chargers
  • Laptop-friendly workspace
  • Toothbrush and toothpaste available

Where to Eat

Buffet breakfasts are available for a surcharge and are served each morning.

REF Kumamoto by VESSEL HOTELS has a restaurant on site.

Spa Services

Guests can indulge in a pampering treatment at the hotel's full-service spa. Public bath/onsen services include an indoor public bath (no minerals). This service features separate men and women areas.

  • Indoor public bath (no mineral springs)

Hotel Policies

Check-in

Check-in time starts at 2:00 PM

Check-in time ends at midnight

Minimum check-in age is: 18

Check-out

Check-out time is 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets not allowed (service animals welcome)

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Guests must contact this property in advance to reserve rollaway/extra beds

This property accepts credit cards and cash

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

This property requires advance notice of the age and number of children staying at the property.

For the comfort of guests using the public bathing areas and other public facilities, this property does not permit guests with tattoos to use the facilities.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Guests must contact this property in advance to reserve rollaway/extra beds. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Service animals are allowed

Service animals are exempt from fees/restrictions

UnionPay

Credit card pre-authorization

Staff temperature checks are conducted regularly

Temperature checks are not available to guests

Bed sheets and towels are not washed at a temperature of at least 60°C/140°F

Commonly-touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Property is cleaned with disinfectant

Contactless check-out is not available

Staff does not wear personal protective equipment

Protective clothing is available to guests

Debit cards not accepted

Gloves are available to guests

Property follows sanitization practices of Intertek Cristal (3rd party expert - Global)

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Staffed front desk

Children stay free - maximum age 18

Social distancing measures are not in place

Contactless check-in is not available

No cribs (infant beds) available

LGBTQ friendly

Property registry number - 指令(生衛)第184号

Property confirms they are implementing enhanced cleaning measures

Children stay free

Individually-wrapped food options are not available

No gap period between guest stays

Fees

Optional extras

  • Fee for buffet breakfast: approximately JPY 1800 for adults and JPY 900 for children
  • Nearby parking fee: JPY 1300 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Names

  • REF Kumamoto by VESSEL HOTELS Hotel
  • REF Kumamoto by VESSEL HOTELS Kumamoto
  • REF Kumamoto by VESSEL HOTELS Hotel Kumamoto

We should mention

Children 18 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

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