See all properties

REF Kumamoto by VESSEL HOTELS

Property class: 4

Choose dates to view prices

Photo gallery for REF Kumamoto by VESSEL HOTELS

A modern indoor pool area with a glass wall offering a view of a garden.
A modern interior space with a glass enclosure displaying an outdoor garden area.
A spacious lobby with a wooden bench, a reception desk, a map on the wall, and potted plants.
A modern indoor garden with a hot tub, surrounded by lush greenery and a stone pathway.
A modern bathroom with a large bathtub, a sink, and a toilet. There is a clock on the wall and a potted plant in the corner.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free WiFi
  • Air conditioning
  • Laundry
  • 24/7 front desk
The current price is $135
$120 nightly
$135 total
Aug 30 - Aug 31

Explore the area

View in a map
7-2 Shinshigai, Chuo-ku, Kumamoto, Kumamoto, 860-0803
  • Place, Sunroad Shinshigai Shopping Street
    ‪1 min walk‬
  • Place, Sakura Machi Kumamoto
    ‪3 min walk‬
  • Place, Kumamoto-jo Hall
    ‪4 min walk‬
  • Airport, Kumamoto (KMJ)
    ‪38 min drive‬

Room options

View all photos for Single Room, Non Smoking (Shower Booth)

A hotel room with a bed, a TV, a bedside table, and a window with curtains.

Single Room, Non Smoking (Shower Booth)

9.2 out of 10
Wonderful
(29 reviews)
  • 149 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Standard Twin Room, Non Smoking

A hotel room with two beds, a desk, a TV, and a window with curtains.

Standard Twin Room, Non Smoking

8.6 out of 10
Excellent
(11 reviews)
  • 181 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Large Twin Beds
  • Free WiFi

View all photos for Moderate Twin Room, Non-smoking

A hotel room with two beds, a small desk, a chair, and a window with curtains.

Moderate Twin Room, Non-smoking

9.2 out of 10
Wonderful
(11 reviews)
  • 213 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Large Twin Beds and 1 Twin Bed
  • Free WiFi

View all photos for Standard Double Room

Laptop workspace, blackout drapes, iron/ironing board (on request)

Standard Double Room

  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Moderate Twin Room

Laptop workspace, blackout drapes, iron/ironing board (on request)

Moderate Twin Room

  • Sleeps 2
  • 2 Double Beds
  • Free WiFi

View all photos for Premium Room

A hotel room with two beds, a round table, and a sliding glass door to the outside.

Premium Room

  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

Similar properties

Public bath
THE BLOSSOM KUMAMOTO
Nishi Ward
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
4.8 out of 5, Exceptional, 1,876 reviews
$92 nightly
The price is $104
Sep 17 - Sep 18
THE BLOSSOM KUMAMOTO

About the neighborhood

Kumamoto

With a stay at REF Kumamoto by VESSEL HOTELS, you'll be centrally located in Kumamoto, steps from Sunroad Shinshigai Shopping Street and within a 5-minute walk of Sakura Machi Kumamoto. .This hotel is 0.7 mi (1.1 km) from Sakura-no-baba Josaien and 0.8 mi (1.3 km) from Kumamoto Castle.

What's nearby

  • Sunroad Shinshigai Shopping Street - 1 min walk - 0.1 miles
  • Sakura Machi Kumamoto - 3 min walk - 0.2 miles
  • Kumamoto-jo Hall - 4 min walk - 0.3 miles
  • Kumamoto City Hall - 7 min walk - 0.4 miles
  • Kumamoto Castle - 15 min walk - 0.8 miles

Getting around

  • Suidocho Tram Stop - 12 min walk
  • Fujisakigumae station - 18 min walk
  • Kumamoto Airport (KMJ) - 45 min drive

Restaurants

  • ‪らーめん おっぺしゃん 熊本本店 - ‬1 min walk
  • ‪菅乃屋 新市街店 - ‬2 min walk
  • ‪黒龍紅 - ‬2 min walk
  • ‪月○ 新市街店 - ‬1 min walk
  • ‪相撲寿司大砲部屋 - ‬1 min walk

About this property

REF Kumamoto by VESSEL HOTELS

REF Kumamoto by VESSEL HOTELS offers 229 accommodations with slippers and hair dryers. 32-inch flat-screen televisions come with digital channels.

Bathrooms include bidets, complimentary toiletries, and toothbrushes and toothpaste. Guests can surf the web using the complimentary wired and wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). In-room massages and irons/ironing boards can be requested.

Public bath/onsen services include an indoor public bath (no minerals). This service features separate men and women areas.
Stay in one of 229 guestrooms featuring flat-screen televisions. Complimentary wired and wireless internet access keeps you connected, and digital programming provides entertainment. Bathrooms have complimentary toiletries and bidets. Conveniences include phones, as well as electric kettles and blackout drapes/curtains.
Make use of convenient amenities, which include complimentary wireless internet access and a vending machine.
At REF Kumamoto by VESSEL HOTELS, enjoy a satisfying meal at the restaurant. Buffet breakfasts are available daily from 6:00 AM to 9:30 AM for a fee.
Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage.
Buffet breakfasts are available for a surcharge and are served each morning between 6:00 AM and 9:30 AM.
REF Kumamoto by VESSEL HOTELS has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (JPY 1,600 per night)

Food and drink

  • Daily buffet breakfast available 6:00 AM to 9:30 AM for a fee: JPY 1,800 for adults and JPY 900 for children
  • A restaurant

Family friendly

  • Baby toys
  • Children's games
  • Children's toys
  • Laundry facilities
  • Stroller

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Multilingual staff

Spa

  • In-room massages
  • Public indoor bath (no minerals)
  • Public outdoor bath (no minerals)
  • Separate men/women areas in public bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator (35 inch wide door)
  • Magnifying mirror
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchairs on site

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with digital channels

Food and drink

  • Electric kettle

More

  • Air conditioning (climate-controlled)
  • Electrical adapters
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Breakfast is not included in the Breakfast Included rate for children ages 6-18. Breakfast is available on site for the listed surcharge.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: JPY 200.00 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately JPY 1800 for adults and JPY 900 for children
  • Nearby parking fee: JPY 1600 per night (787 ft away)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property requires advance notice of the age and number of children staying at the property.
Property Registration Number 指令(生衛)第184号

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Guests with tattoos are not able to use the onsite public bathing facilities
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

REF Kumamoto by VESSEL HOTELS Hotel
REF Kumamoto by VESSEL HOTELS Kumamoto
REF Kumamoto by VESSEL HOTELS Hotel Kumamoto

REF Kumamoto by VESSEL HOTELS Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 474 out of 663 reviews
Rating 8 - Good. 135 out of 663 reviews
Rating 6 - Okay. 44 out of 663 reviews
Rating 4 - Poor. 7 out of 663 reviews
Rating 2 - Terrible. 3 out of 663 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Giany

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome hotel right downtown of Kumamoto covered walkway. Hotel is huge with a great and spacious onsen with both outdoor and indoor bath. Lot of great dinner options. Breakfast was absolutely wonderful. Kumamoto castle is 15min walking.
Stayed 1 night in May 2026
Verified review

8/10 Good

Hector

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Onsen in premises. Indoor and outdoor Nice room with good room pijama Breakfast was Ok , nothing special Centrally located easy to reach Parking close near by not in property
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Giany

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very central, 20min walk to Kumamoto Castle, 1min walk from closest tramway station. Right in the covered pedestrian walk area. Rooms are well equipped very clean. Huge onsen indoor and outdoor, breakfast is absolutely wonderful, tasty with plenty of options.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Yi

Liked: Cleanliness, staff & service, amenities
Nice Location + Great Breakfast
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Alan

Liked: Cleanliness, amenities, property conditions & facilities
Great bathhouse and sauna here.
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Ken Chun Fai

Liked: Cleanliness, staff & service, amenities
Great size of room, good location.
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Hao

Liked: Cleanliness, staff & service, amenities
The breakfast is excellent.
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Junko

Liked: Cleanliness, staff & service, property conditions & facilities
Clean
Stayed 2 nights in Mar 2026
Verified review

6/10 Okay

hsiangyun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking is hard without any instructions.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice location. The staff was very helpful, breakfast was also great.
Stayed 4 nights in Sep 2025
Verified review

10/10 Excellent

Kun-Han

Liked: Cleanliness, staff & service, property conditions & facilities
Great spa, great service. Can't ask for more.
Stayed 3 nights in Nov 2025
Verified review

10/10 Excellent

Minghsuan

Clean and nice
Stayed 5 nights in Jan 2026
Verified review

10/10 Excellent

jeanyoung

Liked: Cleanliness, staff & service, amenities
Clean and Location
Stayed 3 nights in Oct 2025
Verified review

10/10 Excellent

Wei Yi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location
Stayed 6 nights in Aug 2025
Verified review

10/10 Excellent

JEHO

Liked: Cleanliness, staff & service, amenities
Very good!
Stayed 3 nights in Jan 2026
Verified review

8/10 Good

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Reception were very friendly and helpful. The location was very central, which unfortunately resulted in higher parking costs overnight. The internet was excellent, and a coin laundry was available. We didn't worry about the hot baths. The only real negative was the minimal space for suitcases. This wasn't popular with my travelling companions.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Alan

Liked: Cleanliness, amenities, property conditions & facilities
Location is great for castle and shopping. Clean and quiet and enjoyed the public bath.
Stayed 3 nights in May 2025
Verified review

10/10 Excellent

LIOR

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really good hotel with amazing spa
Stayed 1 night in Oct 2024
Verified review

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is great but the hotel is a little dated.
Stayed 1 night in Mar 2025
Verified review

10/10 Excellent

AbRahman

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel staff
Stayed 2 nights in Dec 2024
Verified review

10/10 Excellent

Scott

Liked: Staff & service, amenities, property conditions & facilities
Nice hotel. Great location
Stayed 4 nights in Apr 2024
Verified review

8/10 Good

JIN MING

Liked: Cleanliness, amenities, property conditions & facilities
Best location for dinning
Stayed 2 nights in Nov 2024
Verified review

8/10 Good

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location Hotel comes with complimentary drinks and variety of amenity choices
Stayed 2 nights in Mar 2025
Verified review

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay, excellent staff, small but clean rooms, excellent value. Bfast was not up to expectations
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing onsen and facilities. There’s a space to sit and eat
Stayed 2 nights in Jan 2025

Top Picks