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Dormy Inn Kumamoto Natural Hot Spring

Property class: 3

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Photo gallery for Dormy Inn Kumamoto Natural Hot Spring

A hot spring bath with stone walls and wooden accents.
A modern interior with a glass enclosure containing a bamboo garden, a wooden floor, and a visible emergency exit.
A multi-story hotel with a modern facade, illuminated windows, and a prominent signage indicating it is a hotel.
A modern lobby with a reception desk, seating area, and a digital information board.
An outdoor seating area with tables and chairs, surrounded by glass railings and potted plants.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Air conditioning
  • Parking available
$92 nightly
The current price is $105 total
Nov 8 - Nov 9

Explore the area

View in a map
3-1 Karashima-Cho, Kumamoto, Kumamoto-ken, 860-0804
  • Place, Kumamoto-jo Hall
    ‪1 min walk‬
  • Place, Sakura Machi Kumamoto
    ‪1 min walk‬
  • Place, Kumamoto City Hall
    ‪9 min walk‬
  • Airport, Kumamoto (KMJ)
    ‪38 min drive‬

Room options

View all photos for Double Room, Non Smoking (14.3-14.7sqm)

A hotel room with a large bed, a bedside table, a TV, and a window with curtains.

Double Room, Non Smoking (14.3-14.7sqm)

8.4 out of 10
Very good
(51 reviews)
  • 151 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free wired internet

View all photos for Twin Room, Non Smoking (22.4-23.0sqm)

A hotel room with two beds, a desk with a flat-screen TV, a small round table, and a wall-mounted shelf with a plant.

Twin Room, Non Smoking (22.4-23.0sqm)

9.4 out of 10
Exceptional
(18 reviews)
  • 237 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds
  • Free wired internet

View all photos for Queen Room, Non Smoking (17.2sqm)

A hotel room with a large bed, bedside table, chair, and a wardrobe.

Queen Room, Non Smoking (17.2sqm)

8.6 out of 10
Excellent
(26 reviews)
  • 185 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free wired internet

View all photos for Japanese Western Room, Non Smoking (29.7sqm)

A hotel room with two beds, a round table, and a traditional Japanese-style lamp.

Japanese Western Room, Non Smoking (29.7sqm)

9.0 out of 10
Wonderful
(7 reviews)
  • 323 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Twin Beds
  • Free wired internet

View all photos for Corner Twin Room, Non Smoking (28.1sqm)

A hotel room with two beds, a desk, a chair, an air conditioning unit, and a patterned wall.

Corner Twin Room, Non Smoking (28.1sqm)

9.2 out of 10
Wonderful
(7 reviews)
  • 302 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds
  • Free wired internet

View all photos for Run of House, Non Smoking

A hotel room with a bed, a TV on a stand, a window with curtains, and a nightstand with a lamp.

Run of House, Non Smoking

  • Sleeps 3
  • 1 Twin Bed
  • Free wired internet

View all photos for Run of House, Non Smoking without Cleaning Service

A hotel room with a bed, a TV on a stand, a window with curtains, and a nightstand with a lamp.

Run of House, Non Smoking without Cleaning Service

  • 1 bedroom
  • Sleeps 3
  • 1 Large Twin Bed
  • Free wired internet

View all photos for Queen Room, Non Smoking without Cleaning Service (17.2sqm)

A hotel room with a large bed, bedside table, chair, and a wardrobe.

Queen Room, Non Smoking without Cleaning Service (17.2sqm)

9.6 out of 10
Exceptional
(7 reviews)
  • 185 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free wired internet

View all photos for Corner Twin Room, Non Smoking without Cleaning Service (28.1sqm)

A hotel room with two beds, a desk, a chair, an air conditioning unit, and a patterned wall.

Corner Twin Room, Non Smoking without Cleaning Service (28.1sqm)

8.4 out of 10
Very good
(5 reviews)
  • 302 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds
  • Free wired internet

View all photos for Moderate Double Room, Non Smoking without Cleaning Service (14.3-14.7sqm)

A hotel room with a large bed, a bedside table, a TV, and a window with curtains.

Moderate Double Room, Non Smoking without Cleaning Service (14.3-14.7sqm)

8.8 out of 10
Excellent
(10 reviews)
  • 154 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free wired internet

View all photos for Moderate Twin Room, Non Smoking without Cleaning Service (22.4-23.0sqm)

A hotel room with two beds, a desk with a flat-screen TV, a small round table, and a wall-mounted shelf with a plant.

Moderate Twin Room, Non Smoking without Cleaning Service (22.4-23.0sqm)

10.0 out of 10
Exceptional
(3 reviews)
  • 241 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds
  • Free wired internet

View all photos for Japanese Western Room, Non Smoking without Cleaning Service (29.7sqm)

A hotel room with two beds, a round table, and a traditional Japanese-style lamp.

Japanese Western Room, Non Smoking without Cleaning Service (29.7sqm)

10.0 out of 10
Exceptional
(2 reviews)
  • 320 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Twin Beds
  • Free wired internet

View all photos for Double Room, Non Smoking (14.3-14.7sqm,Single Use)

A hotel room with a large bed, a bedside table, a TV, and a window with curtains.

Double Room, Non Smoking (14.3-14.7sqm,Single Use)

  • 151 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free wired internet

View all photos for Double Room, Non Smoking (Single Use, No Housekeeping Service)

A hotel room with a large bed, a bedside table, a TV, and a window with curtains.

Double Room, Non Smoking (Single Use, No Housekeeping Service)

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free wired internet

View all photos for Twin Room, Smoking (22.4-23.0sqm)

A hotel room with two beds, a desk with a flat-screen TV, a small round table, and a wall-mounted shelf with a plant.

Twin Room, Smoking (22.4-23.0sqm)

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds
  • Free wired internet

View all photos for Queen Room, Smoking (17.2sqm)

A hotel room with a large bed, bedside table, chair, and a wardrobe.

Queen Room, Smoking (17.2sqm)

  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free wired internet

View all photos for Corner Twin Room, Smoking (28.1sqm)

A hotel room with two beds, a desk, a chair, an air conditioning unit, and a patterned wall.

Corner Twin Room, Smoking (28.1sqm)

  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds
  • Free wired internet

View all photos for Double Room, Smoking (14.3-14.7sqm)

A hotel room with a large bed, a bedside table, a TV, and a window with curtains.

Double Room, Smoking (14.3-14.7sqm)

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free wired internet

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About the neighborhood

Kumamoto

With a stay at Dormy Inn Kumamoto Natural Hot Spring, you'll be centrally located in Kumamoto, within a 5-minute drive of Kumamoto Castle and Kumamoto-jo Hall. .This hotel is 0.3 mi (0.4 km) from Sakura Machi Kumamoto and 0.3 mi (0.5 km) from Sunroad Shinshigai Shopping Street.

What's nearby

  • Kumamoto-jo Hall - 1 min walk - 0.1 miles
  • Sakura Machi Kumamoto - 1 min walk - 0.1 miles
  • Sunroad Shinshigai Shopping Street - 3 min walk - 0.2 miles
  • Kumamoto City Hall - 9 min walk - 0.5 miles
  • Kumamoto Castle - 17 min walk - 0.9 miles

Getting around

  • Kumamoto Minami Station - 7 min drive
  • Suidocho Tram Stop - 16 min walk
  • Kumamoto Airport (KMJ) - 46 min drive

Restaurants

  • ‪黒亭 - ‬2 min walk
  • ‪湯上り処Sola - ‬1 min walk
  • ‪マクドナルド - ‬5 min walk
  • ‪あか牛dining yoka-yoka - ‬4 min walk
  • ‪Starbucks - ‬4 min walk

About this property

Dormy Inn Kumamoto Natural Hot Spring

Dormy Inn Kumamoto Natural Hot Spring offers 291 air-conditioned accommodations with hair dryers and blackout drapes/curtains. Beds feature down comforters and premium bedding. 26-inch flat-screen televisions come with digital channels and pay movies.

Bathrooms include showers and bidets. Guests can surf the web using the complimentary wired and wireless Internet access. In-room massages, irons/ironing boards, and change of towels can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.
Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages and massages. A variety of treatment therapies are provided, including reflexology.

Public bath/onsen services include an indoor public bath (no minerals). This service features separate men and women areas. There are hot springs on site.

Make yourself at home in one of the 291 air-conditioned rooms featuring refrigerators and flat-screen televisions. Your bed comes with down comforters and premium bedding. Complimentary wired and wireless internet access keeps you connected, and digital programming provides entertainment. Private bathrooms with showers feature bidets and hair dryers.
Pamper yourself with onsite massages or enjoy recreation amenities such as hot springs. Additional amenities at this hotel include complimentary wireless internet access, a television in a common area, and a vending machine.
Enjoy a satisfying meal at Hatago serving guests of Dormy Inn Kumamoto Natural Hot Spring. Buffet breakfasts are available daily from 6:30 AM to 9:30 AM for a fee.
Featured amenities include complimentary wired internet access, dry cleaning/laundry services, and a 24-hour front desk. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 9:30 AM.
Hatago - This buffet restaurant serves breakfast only.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • Self parking on site (JPY 1,500 per night; includes in/out privileges)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 9:30 AM for a fee: JPY 2,000 for adults and JPY 1,000 for children
  • A restaurant

Restaurants on site

  • Hatago

Things to do

  • Hot springs
  • TV in common areas

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service

Spa

  • Deep-tissue massages
  • Hot springs
  • In-room massages
  • Public indoor bath (no minerals)
  • Reflexology
  • Separate men/women areas in public bath

Accessibility

  • Elevator

More

  • 1 building
  • 13 floors
  • Built in 2008
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding

Bathroom

  • Bidet
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 26-inch flat-screen TV with digital channels
  • Pay movies

Food and drink

  • Refrigerator

More

  • Air conditioning
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 2 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

  • American Express
  • Diners Club
  • JCB International
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 13 years of age.
  • Tourism fee: JPY 200.00 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately JPY 2000 for adults and JPY 1000 for children
  • Self parking fee: JPY 1500 per night (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
For the comfort of guests using the public bathing areas and other public facilities, guests with large tattoos are not permitted to use the facilities. Guests with tattoos may use the bathing facilities if their tattoos are smaller than 3.15 inches (8 centimeters) by 5.11 inches (13 centimeters) and are covered with a sticker provided by the property.

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Construction is underway at a neighboring building and there may be noise disturbance from the construction work
Parking height restrictions apply
Guests with tattoos will be required to follow specific instructions when using the onsite public bathing facilities; more details are available at check-in

Property is also known as

Dormy Inn Kumamoto Natural Hot Spring Hotel
Dormy Inn Kumamoto Natural Hot Spring Kumamoto
Dormy Kumamoto
Kumamoto Dormy Inn
Dormy Hotel Kumamoto
Dormy Inn Kumamoto Natural Hot Spring Hotel Kumamoto

Dormy Inn Kumamoto Natural Hot Spring Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 586 out of 1000 reviews
Rating 8 - Good. 301 out of 1000 reviews
Rating 6 - Okay. 82 out of 1000 reviews
Rating 4 - Poor. 16 out of 1000 reviews
Rating 2 - Terrible. 15 out of 1000 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel with onsen.
Stayed 1 night in Apr 2026
Verified review

6/10 Okay

Liked: Staff & service, amenities
Great. Crowded. Good for single or couple traveler.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, good onsen experience. Complimenary ramen and snacks are a plus.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean, staff was nice!
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a very enjoyable stay at Dormy Inn Natural Hot Springs. The location is excellent. One of the highlights of my stay was the complimentary ramen served in the evening, which was a nice and thoughtful touch after a long day of sightseeing. The hotel itself was comfortable, and the hot springs facilities were a great way to relax. Overall, I was very satisfied with my experience and would definitely stay here again.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Great onsen
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
9.5/10 helpful stuff, great onsen with sauna
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Wonderful location, good amenities. Very clean and hygiene.
Stayed 12 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
I very much enjoy staying at Dory Inn and try to stay at their ends wherever you can.. I especially like the breakfast and the unset
Stayed 5 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Just right

Clean room. Nice staff. Great location.
Stayed 2 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Room was small but comfortable. The bath are great. The evening noodle bowl is a treat. Only tging is that the smoking area is beside the checkin counter and it really stinks
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing
Stayed 1 night in Jun 2025
Verified review

2/10 Terrible

Disliked: Cleanliness, amenities, property conditions & facilities
Dirty and bad smelling room Auto on/off lights look terrible and scary Shower head can't be turned towards the wall side，water moves to outside and make full of water on the washroom Toilet paper side was not cleaned at all with full of dust
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
All of them
Stayed 2 nights in Feb 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were help. I needs to move room due to a very loud snorer who woke me up at 2am and smell of cooking in the morning despite being on the 21th floor
Stayed 3 nights in Oct 2025
Verified review

8/10 Good

Liked: Amenities, property conditions & facilities
The location is super convenient for the bus terminal but a decent walk from the train station. Alternatively it's a 5-10 minute bus ride through the slow, slow traffic (everyone seems to drive in Kumamoto!). There is no key card reader in the elevator, so basically anyone can wander onto your floor if they look like they might be a guest (there are a lot of staff in the lobby, but even so, not the most secure!). The Japanese staff were very polite, and the Chinese-speaking staff were very polite by Chinese standards, which is not quite the same, but fine with me. I can imagine they get complaints from Japanese travellers, though. I didn't try the buffet breakfast, but I probably would next time as there are limited breakfast options nearby. There is free coffee available, although the impression I got is that it was no longer free during breakfast. The rooms were large and comfortable but cleaning was not the best. There was a layer of dust on everything such as the TV and along the skirting behind the bed, and a sticky ring from a glass on the desk. I found an (unused) menbo on the chair. Overall the impression I got was that cleaning was rushed but not terrible by any means. I was using a bus a lot on this trip, so it was very convenient. If I were doing that again, I'd probably stay here again.
Stayed 2 nights in Feb 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
お風呂最高！ 部屋の風呂が使用しないせいか少々カビ臭かったです、それ以外は最高でした。
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
除了房間色調較沉、燈光沒那麼明亮外，設施的部分從溫泉、夜間拉麵、早餐都很好! 離巴士總站超近，進出機場非常便利。 由於是相當熱門的飯店，所以會有非常多的外國人，這點要有心理準備。
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
空港バスの駅から近くて便利だった。
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
도미인은 일본 올때마다 오고싶은 호텔입니다. 온천. 야식. 조식까지 완벽함
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
桜町バスターミナルに近くて便利でした。 温泉もリラックスできて良かったです。
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
設備そのものは結構古いのではと思いましたが、古いだけで清潔に保たれていたと思います。それ以上に素晴らしかったのはスタッフの対応でした。フロントはもちろん、レストランや風呂の担当スタッフは誰もが丁寧かつフレンドリーで非常に好感が持てました。
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
チェックイン/アウトは無人機で便利だし 夜泣きそばを出してくれるスタッフさんたちは丁寧で気持ちが良かった
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
交通便利！ 煮拉麵的阿姨很親切，冰棒超好吃，非常棒的體驗👍
Stayed 1 night in Jul 2026

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