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Crowne Plaza ANA Kumamoto New Sky by IHG

4.0 star property

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Photo gallery for Crowne Plaza ANA Kumamoto New Sky by IHG

Exterior
Suite, 2 Queen Beds | Minibar, in-room safe, desk, laptop workspace
Minibar, in-room safe, desk, laptop workspace
Lobby
Lobby

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Parking available
  • Business services
The current price is $74
$65 nightly
$74 total
Jul 20 - Jul 21

Explore the area

View in a map
2 Higashi, Amidaji-cho, Chuo-ku, Kumamoto, Kumamoto-ken, 860
  • Place, Kumamoto Station Tourist Information Center
    ‪12 min walk‬
  • Place, Kumamoto-jo Hall
    ‪14 min walk‬
  • Place, Sakura Machi Kumamoto
    ‪14 min walk‬
  • Airport, Kumamoto (KMJ)
    ‪40 min drive‬

Room options

View all photos for Room, 1 King Bed (High Floor)

Room, 1 King Bed (High Floor) | Minibar, in-room safe, desk, laptop workspace

Room, 1 King Bed (High Floor)

8.4 out of 10
Very good
(7 reviews)
  • 292 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 1 Double Bed

Minibar, in-room safe, desk, laptop workspace

Standard Room, 1 Double Bed

8.0 out of 10
Very good
(7 reviews)
  • 242 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Junior Suite, 2 Double Beds

Junior Suite, 2 Double Beds | Minibar, in-room safe, desk, laptop workspace

Junior Suite, 2 Double Beds

  • 534 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Suite, 2 Queen Beds

Suite, 2 Queen Beds | Minibar, in-room safe, desk, laptop workspace

Suite, 2 Queen Beds

8.0 out of 10
Very good
(1 review)
  • 825 sq ft
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Standard Room

Minibar, in-room safe, desk, laptop workspace

Standard Room

9.4 out of 10
Exceptional
(8 reviews)
  • 242 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed
  • Free WiFi

View all photos for Standard Room, 2 Twin Beds

Minibar, in-room safe, desk, laptop workspace

Standard Room, 2 Twin Beds

8.8 out of 10
Excellent
(8 reviews)
  • 292 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Premium Room, 1 King Bed (High Floor)

Premium Room, 1 King Bed (High Floor) | Minibar, in-room safe, desk, laptop workspace

Premium Room, 1 King Bed (High Floor)

  • 292 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room, 2 Twin Beds (Kumamon Theme)

Minibar, in-room safe, desk, laptop workspace

Room, 2 Twin Beds (Kumamon Theme)

  • 292 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Premier Room, 2 Twin Beds (High Floor)

Minibar, in-room safe, desk, laptop workspace

Premier Room, 2 Twin Beds (High Floor)

  • 292 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Standard Room, 2 Twin Beds

Minibar, in-room safe, desk, laptop workspace

Standard Room, 2 Twin Beds

8.8 out of 10
Excellent
(18 reviews)
  • 292 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Room, 2 Twin Beds (Kumamon Theme)

Minibar, in-room safe, desk, laptop workspace

Room, 2 Twin Beds (Kumamon Theme)

10.0 out of 10
Exceptional
(2 reviews)
  • 292 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Premium Room, 2 Twin Beds (High Floor)

Minibar, in-room safe, desk, laptop workspace

Premium Room, 2 Twin Beds (High Floor)

  • 292 sq ft
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Room, 2 Twin Beds (High Floor)

Minibar, in-room safe, desk, laptop workspace

Room, 2 Twin Beds (High Floor)

8.8 out of 10
Excellent
(3 reviews)
  • 292 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Room, Multiple Beds (High Floor)

Room, Multiple Beds (High Floor) | Minibar, in-room safe, desk, laptop workspace

Room, Multiple Beds (High Floor)

  • 626 sq ft
  • Sleeps 4
  • 4 Twin Beds
  • Free WiFi

View all photos for Standard Room (Upgraded)

Minibar, in-room safe, desk, laptop workspace

Standard Room (Upgraded)

  • 292 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed
  • Free WiFi

View all photos for Room, 2 Twin Beds (High Floor)

Minibar, in-room safe, desk, laptop workspace

Room, 2 Twin Beds (High Floor)

8.0 out of 10
Very good
(1 review)
  • 292 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

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About the neighborhood

Kumamoto

With a stay at Crowne Plaza ANA Kumamoto New Sky by IHG, you'll be centrally located in Kumamoto, within a 5-minute drive of Kumamoto-jo Hall and Kumamoto Castle. .This hotel is 0.5 mi (0.8 km) from Kumamoto Shintoshin Plaza and 0.7 mi (1.2 km) from Amu Plaza Kumamoto.

What's nearby

  • Kumamoto Station Tourist Information Center - 12 min walk - 0.7 miles
  • Sunroad Shinshigai Shopping Street - 13 min walk - 0.7 miles
  • Kumamoto-jo Hall - 14 min walk - 0.8 miles
  • Sakura Machi Kumamoto - 14 min walk - 0.8 miles
  • Kumamoto City Hall - 4 min drive - 1.2 miles

Getting around

  • Zoological and Botanical Gardens Entrance Tram Stop - 6 min drive
  • Kumamoto Station - 10 min walk
  • Kumamoto Airport (KMJ) - 48 min drive

Restaurants

  • ‪Sun Cielo Restaurant - ‬2 min walk
  • ‪Bar Lounge Felice - ‬1 min walk
  • ‪珈琲回廊 - ‬8 min walk
  • ‪旅彩 - ‬6 min walk
  • ‪日本料理 光琳 - ‬1 min walk

About this property

Crowne Plaza ANA Kumamoto New Sky by IHG

Crowne Plaza ANA Kumamoto New Sky by IHG offers 187 air-conditioned accommodations with minibars and safes. Televisions come with satellite channels and pay movies. Bathrooms include shower/tub combinations with rainfall showerheads, slippers, designer toiletries, and bidets.

This Kumamoto hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Housekeeping is provided daily.

Make yourself at home in one of the 187 air-conditioned rooms featuring refrigerators and minibars. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms with shower/tub combinations feature rainfall showerheads and designer toiletries. Conveniences include phones, as well as safes and desks.
Make use of convenient amenities such as complimentary wireless internet access, gift shops/newsstands, and wedding services.
Enjoy Italian cuisine at Suncielo, one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. A roundtrip airport shuttle is provided for a surcharge during limited hours, and self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Suncielo - This restaurant specializes in Italian cuisine and serves breakfast, lunch, and dinner.
Kohrin - This restaurant specializes in Japanese cuisine and serves lunch and dinner.
Felice - Onsite lobby lounge.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge) from 6:00 AM to 7:00 PM
  • Self parking on site (JPY 1,500 per day)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: JPY 2,800 per person
  • 2 restaurants
  • A bar/lounge

Restaurants on site

  • Felice
  • Kohrin
  • Suncielo

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Thin carpet in room

More

  • 25 floors
  • Ballroom
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • Pay movies
  • TV with satellite channels

Food and drink

  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Electrical adapters
  • Heating
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: JPY 200.00 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately JPY 2800 per person
  • Airport shuttle fee: JPY 1200 per person (one-way)
  • Self parking fee: JPY 1500 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

ANA Hotel Kumamoto
ANA Hotel Kumamoto Newsky
ANA Hotel Newsky
ANA Kumamoto
ANA Kumamoto Hotel
ANA Kumamoto Newsky
ANA Newsky
Kumamoto ANA Hotel
Kumamoto Newsky Hotel
Crowne Plaza ANA Kumamoto New Sky Hotel
Crowne Plaza ANA New Sky Hotel
Crowne Plaza ANA Kumamoto New Sky
Crowne Plaza ANA New Sky
Crowne Plaza ANA Kumamoto New Sky
Crowne Plaza ANA Kumamoto New Sky by IHG Hotel
Crowne Plaza ANA Kumamoto New Sky an IHG Hotel
Crowne Plaza ANA Kumamoto New Sky by IHG Kumamoto
Crowne Plaza ANA Kumamoto New Sky by IHG Hotel Kumamoto

Crowne Plaza ANA Kumamoto New Sky by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 474 out of 1001 reviews
Rating 8 - Good. 415 out of 1001 reviews
Rating 6 - Okay. 78 out of 1001 reviews
Rating 4 - Poor. 27 out of 1001 reviews
Rating 2 - Terrible. 7 out of 1001 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Kin Hung George

Liked: Cleanliness, amenities, property conditions & facilities
Excellent staff, room is really clean.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

hubert

Liked: Cleanliness, amenities, property conditions & facilities
It was by far the best breakfast setup I have had in a long time. Great, accommodating staff and close to the station.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Otis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We are happy with the rooms and service
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent breakfast, helpful staff and quiet comfortable room.
Stayed 3 nights in Nov 2024
Verified

10/10 Excellent

Takeshi

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel
Stayed 1 night in Jun 2024
Verified

8/10 Good

Shun Timothy

Liked: Cleanliness, amenities, property conditions & facilities
The room is great. The front desk staff is helpful.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

King Ho

Liked: Cleanliness, staff & service, amenities
Excellent
Stayed 3 nights in Dec 2025
Verified

8/10 Good

Luis

Liked: Cleanliness, amenities, property conditions & facilities
The hotel was easy to get by limousine bus and nice hotel lobby area. Hotel staff was very helpful and free umbrellas when rainy outside. Good hotel.
Stayed 3 nights in Jun 2025
Verified

10/10 Excellent

Carol

Liked: Amenities, property conditions & facilities
The hotel was located close to the train station and was nice inside.
Stayed 2 nights in Sep 2023
Verified

10/10 Excellent

Suresh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

wow

Very good breakfast, great service, warm welcome, nice environemnt.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Andy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very nice and quite place. The staff was super nice and helpful.
Stayed 3 nights in Oct 2024
Verified

6/10 Okay

Aurelio III

Disliked: Property conditions & facilities
No air conditioning, feels warm even during winter season. Windows cannot be opened. The room and furniture needs refurbishing. Location 15mins walk from Kumamoto station.
Stayed 2 nights in Dec 2025
Verified

8/10 Good

Alfred

Liked: Cleanliness, staff & service, property conditions & facilities
is very near to everything
Stayed 1 night in Oct 2023
Verified

10/10 Excellent

Chun Kit

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a 6 minutes walk to the central area of the city. However, it is very close and the location is great. Great hotel and great staff also.
Stayed 4 nights in Dec 2024
Verified

10/10 Excellent

Siu Chun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent Hotel

This time is family trip and the selling point they have their own parking next to the hotel. The room really good. Will visit again when travel to Japan
Stayed 1 night in Nov 2023
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel but far from popular locations

A bit far from shops, A-line tram can get you to popular places
Stayed 1 night in Dec 2023
Verified

8/10 Good

Felix

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice large rooms, but no usb charging and relatively loud, one can hear cars on the street
Stayed 4 nights in Sep 2025
Verified

8/10 Good

Berwin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Roughly a 15minutes walk to Kumamoto station. The area around the hotel is generally quiet. Ample of parking space for those driving. Hotel room is clean and staffs are friendly
Stayed 2 nights in Jul 2024
Verified

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Good spacious room. Super close to the Shinkansen
Stayed 2 nights in May 2023
Verified

8/10 Good

Hei Man Joanna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The overall experience is quite good. The room was spacious.
Stayed 2 nights in Jun 2024
Verified

8/10 Good

Franz-Xaver

Liked: Cleanliness, amenities, property conditions & facilities
Checkin took quite a while and loosing ur keycard is quite a hassle for the personal. The rooms were big for japanese standards and the whole building is very clean and well maintained. Would still recommend.
Stayed 2 nights in Aug 2025
Verified

8/10 Good

How Chung

Liked: Cleanliness, staff & service, property conditions & facilities
Good service.
Stayed 2 nights in Mar 2023
Verified

10/10 Excellent

Man Bun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean. Only 10 minutes from the Kumamoto Station and 20 minutes walk from the Castle. Very convenient.
Stayed 1 night in Jan 2024
Verified

4/10 Poor

Patrick

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Room cleanliness was good. However, the hotel has switched from aircon to warmer mode too early. As the winter was delayed, the enclosed room was warm even by just turning on the fan. Despite feedback to the hotel, the only solution they had was providing cooler fan that didn't solve the problem. Such act demonstrates the lack of sensitivity to the needs of the customers.
Stayed 1 night in Dec 2025
Verified

8/10 Good

Yuen Woon

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Aug 2023

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