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Hotel H12

3.0 star property

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Photo gallery for Hotel H12

Front of property
Daily buffet breakfast for a fee
Reception
Deluxe Double or Twin Room | Hypo-allergenic bedding, desk, soundproofing, iron/ironing board
Reception

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Spa
  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Business services
The current price is $84
$78 nightly
$84 total
Total with taxes and fees
Jun 21 - Jun 22

Explore the area

View in a map
32 Swietego Tomasza, Kraków, Malopolskie, 31-014
  • Place, Royal Road
    ‪1 min walk‬
  • Place, Planty Park
    ‪1 min walk‬
  • Place, Main Market Square
    ‪6 min walk‬
  • Airport, Kraków (KRK-John Paul II - Balice)
    ‪35 min drive‬

Room options

View all photos for Junior Suite

Junior Suite | Hypo-allergenic bedding, desk, soundproofing, iron/ironing board

Junior Suite

9.6 out of 10
Exceptional
(8 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed
  • Free WiFi

View all photos for Deluxe Double or Twin Room

Deluxe Double or Twin Room | Hypo-allergenic bedding, desk, soundproofing, iron/ironing board

Deluxe Double or Twin Room

9.4 out of 10
Exceptional
(19 reviews)
  • 205 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds OR 1 Queen Bed
  • Free WiFi

View all photos for Deluxe Apartment

Deluxe Apartment | Hypo-allergenic bedding, desk, soundproofing, iron/ironing board

Deluxe Apartment

  • 463 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds
  • Free WiFi

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Jun 29 - Jun 30
Total with taxes and fees
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About the neighborhood

Kraków

With a stay at Hotel H12, you'll be centrally located in Kraków, steps from Royal Road and 4 minutes by foot from Main Market Square. .This hotel is 0.8 mi (1.2 km) from Wawel Castle and 8.1 mi (13 km) from Wieliczka Salt Mine.

What's nearby

  • Royal Road - 1 min walk - 0.0 miles
  • Planty Park - 1 min walk - 0.1 miles
  • Florianska Street - 2 min walk - 0.1 miles
  • Main Market Square - 6 min walk - 0.4 miles
  • St. Mary's Basilica - 6 min walk - 0.4 miles

Getting around

  • Kraków Główny Station - 17 min walk
  • Łagiewniki Station - 20 min drive
  • John Paul II - Balice Airport (KRK) - 28 min drive

Restaurants

  • ‪Bull Pub - ‬3 min walk
  • ‪Taj - ‬1 min walk
  • ‪Moaburger - ‬2 min walk
  • ‪eHerbaty - ‬2 min walk
  • ‪Wódka - ‬2 min walk

About this property

Hotel H12

Hotel H12 offers 29 air-conditioned accommodations with complimentary bottled water and slippers. 112-cm Smart televisions come with satellite channels.

This Kraków hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Hypo-allergenic bedding, irons/ironing boards, and change of towels can be requested. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Guests can pamper themselves by indulging in the onsite spa services. Services include massages.
Make yourself at home in one of the 29 air-conditioned rooms featuring Smart televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have hair dryers and slippers. Conveniences include phones, as well as desks and complimentary bottled water.
Pamper yourself with onsite massages or make use of the other amenities, which include complimentary wireless internet access and concierge services.
Buffet breakfasts are available daily from 7:00 AM to 10:30 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. For a surcharge, guests may use a roundtrip airport shuttle (available 24 hours) and a train station pick-up service.
Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (PLN 120 per day); reservations required
  • Street parking available
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • 24-hour train station pick-up and drop-off shuttle (surcharge)
  • Train station shuttle on request
  • Bus station shuttle (surcharge)
  • Limited onsite parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: PLN 80 for adults and PLN 80 for children
  • Coffee and tea in common areas

Things to do

  • Shopping mall
  • TV in common areas

Family friendly

  • Mini-fridge
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Meeting room

Spa

  • Massage
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 step to reach entrance
  • Accessible airport shuttle
  • Accessible bus station shuttle
  • Elevator (35 inch wide door)
  • Wheelchair accessible (may have limitations)

More

  • 6 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 112-cm smart TV with satellite channels

Food and drink

  • Free bottled water
  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board on request
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport, train station, and bus station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of PLN 80 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Food and water bowls are available

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately PLN 80 for adults and PLN 80 for children
  • Airport shuttle fee: PLN 110 per vehicle (one-way, maximum occupancy 3)
  • Nearby parking fee: PLN 120 per day (984 ft away)
  • Pet fee: PLN 80 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
A car is not required for transportation to and from this property

Property is also known as

Hotel H12 Hotel
Hotel H12 Kraków
Hotel H12 Hotel Kraków

Hotel H12 Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 128 out of 180 reviews
Rating 8 - Good. 43 out of 180 reviews
Rating 6 - Okay. 6 out of 180 reviews
Rating 4 - Poor. 1 out of 180 reviews
Rating 2 - Terrible. 2 out of 180 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Ruth

Liked: Cleanliness, staff & service, amenities
Great location, clean, staff were good.
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

pardeep

Liked: Cleanliness, staff & service, amenities
great location! clean and friendly. would definately stay again
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

kieran

Liked: Cleanliness, staff & service, amenities
Great hotel, close to train station. Room where clean and spacious
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Aurora

Liked: Cleanliness, amenities, property conditions & facilities
The hotel staff were very friendly and accommodating for everything. Very convenient location!
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel with very friendly and helpful staff !! We would definitely stay there again !!
Stayed 2 nights in Sep 2025
Verified

8/10 Good

Lesley Ann

Liked: Cleanliness, amenities, property conditions & facilities
Great size room very warm and comfortable
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Sahilys

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, friendly staff.
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Barry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the hotel, great location, right in the old town
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Kathryn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, friendly staff
Stayed 4 nights in Apr 2025
Verified

10/10 Excellent

Catherine

Liked: Staff & service, amenities, property conditions & facilities
Great location, spacious room, spotlessly clean. Would recommend
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Michelle

Liked: Cleanliness, amenities, property conditions & facilities
Big room with a seating area. Very quiet yet only 7min walk to main square. Breakfast was varied and goid forboth small and large appetites.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, room comfort

Lived up to hopes and wishes

Ideally located and the staff were so pleasant and helpful. Excellent buffet breakfast as well.
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Lawson

Liked: Cleanliness, amenities, property conditions & facilities
This is a lovely hotel in a superb location 5 minutes walk from the main square. Everything was spotlessly clean, beds comfortable, reception staff helpful and breakfast was nicely prepared tasty food with a good range of hot and cold options. Nothing to criticise!
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

David Sinclair

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great city centre location Clean and big rooms Nice size beds
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Sebastian

Liked: Cleanliness, staff & service, property conditions & facilities
Staff is amazing!
Stayed 4 nights in Sep 2025
Verified

10/10 Excellent

Jason

Liked: Cleanliness, amenities, property conditions & facilities
Clean no noise breakfast ok (maybe bit more choice )
Stayed 4 nights in Oct 2025
Verified

10/10 Excellent

liza

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff are very accomodating even on our last minute and frequent change of times request for packed breakfast.
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Jade

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would highly recommend staying here, it is in a great location, the hotel was very clean and the staff couldn’t do enough to help you, we really enjoyed it and would stay here again
Stayed 4 nights in Apr 2025
Verified

10/10 Excellent

Jacqueline

Liked: Cleanliness, amenities, property conditions & facilities
H12 was an excellent location for our stay in Krakow. Our room was very clean and comfortable. Breakfast buffet was great. Overall a great place to stay.
Stayed 3 nights in Jun 2025
Verified

10/10 Excellent

Irina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent location

Excellent location , very comfortable beds
Stayed 3 nights in Aug 2024
Verified

10/10 Excellent

Nima

Very friendly and newly renovated rooms
Stayed 2 nights in Jun 2025
Verified

8/10 Good

Christy

Liked: Cleanliness, staff & service, property conditions & facilities
Great location in Old town and convenient to the train station also.
Stayed 2 nights in Jun 2024
Verified

10/10 Excellent

David William

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent service and a great location!
Stayed 3 nights in Jul 2023
Verified

8/10 Good

Kirsty

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location. Hotel was decorated well and very clean. Breakfast was a good buffet with plenty to choose from. Coffee was good. The only thing that let it down was that the property amenities states that rooms are sound proofed, they are not, you could hear other guests talking in the next room. Overall a good stay.
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

John

Liked: Amenities
Wonderful stay. Perfect location, very clean, and a lovely breakfast each morning. Highly recommend!
Stayed 2 nights in Jul 2023