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Smile Hotel Kobe Motomachi

2.5 star property

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Photo gallery for Smile Hotel Kobe Motomachi

City view from property
Cleanliness standards
Point of interest
Cleanliness standards
Point of interest

Reviews

7.6 out of 10
Good

Popular amenities

  • Free WiFi
  • Air conditioning
  • Laundry
  • Housekeeping
  • 24/7 front desk
$75
$68 nightly
$75 total
May 20 - May 21

Explore the area

View in a map
Motomachi-dori 2-5-8, Chuo-ku, Kobe, Hyogo, 650-0022
  • Place, Meriken Park
    ‪4 min walk‬
  • Place, Kobe Tower
    ‪7 min walk‬
  • Place, Kobe Harborland
    ‪10 min walk‬
  • Airport, Osaka (KIX-Kansai Intl.)
    ‪116 min drive‬

Room options

View all photos for Single Room, Non Smoking

Down comforters, desk, blackout drapes, free WiFi

Single Room, Non Smoking

7.8 out of 10
Good
(6 reviews)
  • 108 sq ft
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed

View all photos for Semi-double Room, Non Smoking

Semi-double Room, Non Smoking | Down comforters, desk, blackout drapes, free WiFi

Semi-double Room, Non Smoking

7.6 out of 10
Good
(4 reviews)
  • 118 sq ft
  • Sleeps 2
  • 1 Large Twin Bed

View all photos for Semi-double Room, Smoking

Semi-double Room, Smoking | Down comforters, desk, blackout drapes, free WiFi

Semi-double Room, Smoking

8.0 out of 10
Very good
(2 reviews)
  • 118 sq ft
  • Sleeps 2
  • 1 Large Twin Bed

View all photos for Single Room, Smoking

Down comforters, desk, blackout drapes, free WiFi

Single Room, Smoking

7.2 out of 10
Good
(7 reviews)
  • 108 sq ft
  • Sleeps 1
  • 1 Twin Bed

Twin Room With Bath

  • Sleeps 2

Triple Room With Bath

  • Sleeps 3

Semi Double Room-Smoking

  • Sleeps 2

Semi Double Room-Non-Smoking

  • Sleeps 2

Similar properties

Front of property - evening/night
Centurion Hotel Grand Kobe Station
Chuo Ward
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
4.3 out of 5, Excellent, 1,001 reviews
$33 nightly
The price is $37
Apr 30 - May 1
Centurion Hotel Grand Kobe Station

About the neighborhood

Kobe

Located in Kobe (Kobe City Centre), Smile Hotel Kobe Motomachi is within a 15-minute walk of Kobe Tower and Kobe Harborland. .This hotel is 1.4 mi (2.2 km) from Kitano Ijinkan Street and 3 mi (4.8 km) from Kobe Nunobiki Herb Garden.

What's nearby

  • Motomachi Shopping Street - 1 min walk - 0.1 miles
  • Meriken Park - 4 min walk - 0.3 miles
  • Kobe Tower - 7 min walk - 0.4 miles
  • Kobe Harborland - 10 min walk - 0.6 miles
  • Kobe Anpanman Children's Museum & Mall - 15 min walk - 0.8 miles

Getting around

  • Motomachi Station - 3 min walk
  • Kobe Sannomiya Station - 16 min walk
  • Kobe Airport (UKB) - 20 min drive

Restaurants

  • ‪観音屋 元町本店 - ‬1 min walk
  • ‪福龍菜館 - ‬1 min walk
  • ‪holly’s cafe 神戸元町店 - ‬1 min walk
  • ‪中華旬菜 華鳳 - ‬1 min walk
  • ‪上海飯店 - ‬1 min walk

About this property

Smile Hotel Kobe Motomachi

Smile Hotel Kobe Motomachi offers 47 air-conditioned accommodations with slippers and hair dryers. Beds feature down comforters. Flat-screen televisions are featured in guestrooms.

Bathrooms include shower/tub combinations, bidets, toilets with an electronic bidet, and complimentary toiletries. This Kobe hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

Make yourself at home in one of the 47 air-conditioned rooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access is available to keep you connected. Private bathrooms with shower/tub combinations feature complimentary toiletries and bidets. Conveniences include desks and electric kettles, and housekeeping is provided daily.
Make use of convenient amenities, which include complimentary wireless internet access and a vending machine.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Things to do

  • Books

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (31 inch wide door)
  • Well-lit path to entrance
  • Wheelchair-accessible path to elevator

More

  • 1 building
  • 7 floors
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • Flat-screen TV with cable/satellite channels

Food and drink

  • Electric kettle
  • Refrigerator

More

  • Air conditioning
  • Desk

Policies

Check-in

Check-in time starts at 3 PM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Smile Hotel Motomachi
Smile Kobe Motomachi
Smile Motomachi
Smile Kobe Motomachi Kobe
Smile Hotel Kobe Motomachi Kobe
Smile Hotel Kobe Motomachi Hotel
Smile Hotel Kobe Motomachi Hotel Kobe

Smile Hotel Kobe Motomachi Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 41 out of 150 reviews
Rating 8 - Good. 49 out of 150 reviews
Rating 6 - Okay. 43 out of 150 reviews
Rating 4 - Poor. 11 out of 150 reviews
Rating 2 - Terrible. 6 out of 150 reviews

7.0/10

Cleanliness

8.0/10

Staff & service

7.0/10

Amenities

7.0/10

Property conditions & facilities

Reviews

2/10 Terrible

Miriam

Disliked: Cleanliness, staff & service, property conditions & facilities
Staff absolutely not helpful and caused even more problems.
Stayed 4 nights in Jan 2025

8/10 Good

Keita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
中華街、南京町に面しています。商店街の中にある為、色々な意味で便利で面白い。元町駅がすぐ近くで関西圏内の観光にとても便利でした。平日の値段から、チープなホテルと間違いやすいかも知れませんが、女性も泊まれる中程度の気取る必要のない良いホテルでした。ただ、誰かも言っているようにバスタブの高さが自分の股下ぐらいあるのは愛嬌でした。バスから出る時の高低差も気をつけてね。
Stayed 2 nights in Oct 2024

8/10 Good

Ho

Traveled with group
Liked: Staff & service

Fair stay at an affordable price.

For the price i payed it was good! Small room but the bathroom is clean, overall I would do it again. Good location next to Chinatown
Stayed 3 nights in Jun 2024

10/10 Excellent

HUEY LIE, Sherwood Park

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's location is close to shopping streets and Chinatown. Lots of places to eat and shop.
Stayed 1 night in May 2024

10/10 Excellent

Trang

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staffs were very friendly and helpful. My friend lost her wallet and they helped us contact the police even though it was close to midnight. The hotel in overall was shiny clean and in walking distance from almost all famous tourist attractions in Kobe city, the closest being the China Town. Totally recommend!
Stayed 1 night in Mar 2022

10/10 Excellent

Sapna Roopchand

Liked: Cleanliness, property conditions & facilities, room comfort

Value for money stay

It was very nice stay with clean room and good free breakfast. Only down point is no bottled drinking water apart from that I would recommend this place as it's very near to main shopping street and within 10mins of walking distance from main station and Meriken Park
Stayed 1 night in May 2018

2/10 Terrible

EUMMI

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
부실했어요
Stayed 1 night in Dec 2025

8/10 Good

Norihiro

Liked: Cleanliness, staff & service, amenities
施設は古いですが、繁華街に近く便利 スタッフも質問に丁寧に対応いただきました。
Stayed 1 night in Dec 2025

6/10 Okay

Masatomo

Disliked: Cleanliness, amenities, property conditions & facilities
立地だけ良かった
Stayed 2 nights in Dec 2025

8/10 Good

ハルカ

Liked: Cleanliness, amenities, property conditions & facilities
泊まるだけなら満足なお部屋でした。
Stayed 1 night in Dec 2025

4/10 Poor

TORU

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
商店街そばなので買い物や食事に不便はない。しかし、洗顔料の容器に水垢がたまっているのはよろしくない。施設が古いので建物はしょうがないが容器は別問題。
Stayed 1 night in Dec 2025

6/10 Okay

Yoshinori

Business traveler
Disliked: Amenities, property conditions & facilities
サービスは問題ないがシャワーが未だお湯と水を手動で調整するタイプだったのが残念。
Stayed 2 nights in Dec 2025

10/10 Excellent

nakamura

Stayed 1 night in Nov 2025

8/10 Good

??

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
スタッフの方は丁寧でした。
Stayed 1 night in Nov 2025

10/10 Excellent

T

Liked: Cleanliness, staff & service, property conditions & facilities
お部屋は狭い感じでしたが寝るだけには充分でした。立地がいいです。
Stayed 1 night in Oct 2025

8/10 Good

takashi

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

良いです

スタッフの対応、立地ともに良いです
Stayed 3 nights in Oct 2025

8/10 Good

Kouhei

Liked: Cleanliness, staff & service, property conditions & facilities
スタッフ親切
Stayed 1 night in Sep 2025

8/10 Good

Kouhei

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
スタッフ親切
Stayed 1 night in Sep 2025

6/10 Okay

TAKASHI

Stayed 1 night in Sep 2025

6/10 Okay

Verified traveler

Disliked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2025

4/10 Poor

KOICHI

Business traveler
Disliked: Cleanliness, amenities
値段に釣られたけど2度と選ばない。
Stayed 1 night in Jul 2025

8/10 Good

YOSHIKI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Yukio

Liked: Staff & service
Stayed 1 night in Jul 2025

6/10 Okay

??

Stayed 3 nights in Jul 2025

8/10 Good

MITSUHIRO

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025