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CheapTickets Verified Reviews
Excellent!
4.4 of 5 guest rating
Room type Options Nightly price Book
Executive Twin Room, NonSmoking (Free Access to Gym, Indoor Pool, Main Building, 25-28F, Single Use)
Room with view
319 square feet
2 Twin Beds
Room sleeps 1 guest
Select dates to see price
Other room types
Deluxe Double Room, Non Smoking (South Wing)
Room with view
414 square feet
1 Double Bed
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Twin Room, Non Smoking (Main Building, 20-23F)
Room with view
295 square feet
2 Twin Beds
Room sleeps 2 guests
(up to 2 children)
Select dates to see price
Triple Room, Non Smoking (Main Building, 20-23F)
Room with view
338 square feet
2 Twin Beds and 1 Twin Murphy Bed
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Executive Double Room, Non Smoking (Free Access to Gym and Indoor Pool, Main Building, 25-28F)
Room with view
295 square feet
1 Double Bed
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Executive Twin Room, Non Smoking (Free Access to Gym and Indoor Pool, Main Building, 25-28F)
Room with view
319 square feet
2 Twin Beds
Room sleeps 2 guests
(up to 2 children)
Select dates to see price
Deluxe Twin Room, Non Smoking (South Wing)
Room with view
414 square feet
2 Twin Beds
Room sleeps 2 guests
(up to 2 children)
Select dates to see price
Economy Double Room, Non Smoking (Main Building, 7-15F)
241 square feet
1 Large Twin Bed
Room sleeps 2 guests
Select dates to see price
Main Building Mid Century Floor Small Double, Non-Smoking
Room with view
241 square feet
1 Double Bed
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Main Building 24F Premier Floor, Double Room
272 square feet
1 Queen Bed
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Main Building Superior Floor, Semi Double Room, Non-smoking (1, 2 person)
Room with view
241 square feet
1 Large Twin Bed
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Main Building, Superior Floor Twin Room, Non-smoking
Room with view
295 square feet
2 Twin Beds
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Deluxe Triple Room, Non Smoking (South Wing)
Room with view
414 square feet
2 Twin Beds and 1 Twin Murphy Bed
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Twin Room, Non Smoking (South Wing, Single Use)
Room with view
414 square feet
2 Twin Beds
Room sleeps 1 guest
Select dates to see price
Deluxe Quadruple Room(South Wing, Twin Room with 2 extra beds), Non Smoking
Room with view
414 square feet
2 Twin Beds and 2 Twin Murphy Beds
Room sleeps 4 guests
(up to 3 children)
Select dates to see price
Triple Room, Non Smoking (Main Building, 7-15F)
337 square feet
2 Twin Beds and 1 Double Sofa Bed
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Main Building Superior Floor, Triple Room, Non-smoking
Room with view
337 square feet
3 Twin Beds
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Main Building Superior Floor, Double Room, Non-smoking
Room with view
291 square feet
1 Double Bed
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Twin Room, Non Smoking (Main Building, 20-23F, Single Use)
Room with view
294 square feet
2 Twin Beds
Room sleeps 1 guest
Select dates to see price
Twin Room, Non Smoking (Main Building, 7-15F, Single Use)
295 square feet
2 Twin Beds
Room sleeps 1 guest
Select dates to see price
Double Room, Non Smoking (Main Building, 20-23F)
Room with view
312 square feet
1 Double Bed
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Run of the House (Twin or Double Bed based on Availability)
1 Twin Bed
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Single Room, Non Smoking (Main Building, 7-15F)
241 square feet
1 Twin Bed
Room sleeps 1 guest
Select dates to see price
Main Building 24F Premier Floor, Semi-Double Room
241 square feet
1 Double Bed
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Main Building 24F Premier Floor, Twin Room
319 square feet
2 Large Twin Beds
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Main Building 24F Premier Floor, Triple Room
337 square feet
2 Twin Beds and 1 Twin Murphy Bed
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Twin Room, Non Smoking (Main Building, 7-15F)
295 square feet
2 Twin Beds
Room sleeps 2 guests
(up to 2 children)
Select dates to see price

Get an overview of this hotel
Family-friendly Kobe hotel in Chuo Ward, walk to Kobe Convention Center

Popular property highlights

Free WiFi
Indoor pool
Business center
Laundry facilities
Grocery/convenience store

A stay at Kobe Portopia Hotel places you in the heart of Kobe, a 4-minute drive from Port of Kobe and 7 minutes from Kobe Animal Kingdom. This 4.5-star hotel is 2.8 mi (4.5 km) from Kobe Tower and 2.8 mi (4.5 km) from Meriken Park.

Make yourself at home in one of the 744 air-conditioned rooms featuring refrigerators and minibars. Complimentary wireless Internet access is available to keep you connected. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.

Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You can take advantage of recreational amenities such as a health club, an indoor pool, and an outdoor tennis court. Additional features at this hotel include complimentary wireless Internet access, concierge services, and babysitting/childcare (surcharge). Guests can catch a ride to nearby destinations on the complimentary area shuttle.

Enjoy Japanese cuisine at Tajima, one of the hotel's 9 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the 2 coffee shops/cafés. Need to unwind? Take a break with a tasty beverage at one of the 2 bars/lounges. Buffet breakfasts are available daily from 6:30 AM to 10 AM for a fee.

Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Kobe? This hotel has facilities measuring 0 square feet (0 square meters), including conference space. A train station pick-up service is provided at no charge, and self parking (subject to charges) is available onsite.

Languages Spoken

  • English

Show all languages

Renovations & Closures

The following facilities will be closed from 9 April 2020 to 31 May 2020 (dates subject to change):

  • Bar/Lounge(s)
  • Business center
  • Children's club
  • Dining venue(s)
  • Fitness facilities
  • Meeting facilities
  • Sauna
  • Spa
  • Spa tub
  • Swimming pool
  • Tennis courts

Hotel Amenities

Hotel Amenities

In addition to a full-service spa, Kobe Portopia Hotel features an outdoor tennis court and an indoor pool. Dining is available at one of the hotel's 9 restaurants and guests can grab coffee at one of the 2 coffee shops/cafés. The property also has a snack bar/deli. Guests can unwind with a drink at one of the hotel's 2 bars/lounges. Public areas are equipped with complimentary wireless Internet access.

A business center is on site at this 4.5-star property. Event facilities measuring 0 square feet (0 square meters) include conference space. This luxury hotel also offers a seasonal outdoor pool, a health club, and a sauna. An area shuttle, a train station pick-up service, and a train station drop-off service are complimentary for guests. Onsite parking is available (surcharge), along with a car charging station.

Kobe Portopia Hotel has designated areas for smoking.

  • Newspapers in lobby (surcharge)
  • Theme park shuttle (surcharge)
  • Elevator
  • Number of bars/lounges - 2
  • Fitness facilities
  • Free train station drop-off
  • Full-service spa
  • Indoor pool
  • 24-hour front desk
  • Business center
  • Conference space
  • Grocery/convenience store
  • Porter/bellhop
  • Tours/ticket assistance
  • Electric car charging station
  • Dry cleaning/laundry service
  • Free WiFi
  • Self parking (surcharge)
  • Sauna
  • Babysitting or childcare (surcharge)
  • Health club
  • Valet parking (surcharge)
  • Number of coffee shops/cafes - 2
  • Swimming pool
  • Outdoor seasonal pool
  • Safe-deposit box at front desk
  • Free area shuttle
  • Conference space size (meters) - 0
  • Number of meeting rooms - 36
  • Luggage storage
  • Hair salon
  • Number of restaurants - 9
  • Breakfast available (surcharge)
  • Concierge services
  • Conference space size (feet) - 0
  • Gift shops or newsstand
  • Snack bar/deli
  • Shopping on site
  • Designated smoking areas
  • Outdoor tennis court
  • Free train station pickup
  • Laundry facilities
  • Total number of rooms - 744
  • Number of floors - 31
  • Tennis on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Languages Spoken

  • English
  • Japanese
  • Chinese

Parking

Self parking (surcharge) , Valet parking (surcharge)

Room Amenities

Kobe Portopia Hotel offers 744 air-conditioned accommodations with minibars and safes. Televisions come with pay movies. Bathrooms include shower/tub combinations, slippers, toilets with an electronic bidet, and complimentary toiletries. This Kobe hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is offered daily and irons/ironing boards can be requested.

  • Free newspaper
  • Air conditioning
  • Refrigerator
  • Minibar
  • Connecting/adjoining rooms available
  • Daily housekeeping
  • Shower/tub combination
  • Iron/ironing board (on request)
  • Phone
  • Free bottled water
  • Towels provided
  • Toilet with electronic bidet
  • Private bathroom
  • Free toiletries
  • Hair dryer
  • In-room safe
  • Room service (limited hours)
  • Television
  • Free WiFi
  • Grab bar - near toilet
  • Desk
  • Slippers
  • Pay movies
  • Electric kettle
  • Wheelchair accessible

Where to Eat

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10 AM.

Tajima - This steakhouse specializes in Japanese cuisine and serves lunch and dinner.

Trente et Un - This restaurant specializes in French cuisine and serves lunch and dinner.

Shukei En - This restaurant specializes in Chinese cuisine and serves lunch and dinner. Open daily.

Sushiman - This sushi bar specializes in Japanese cuisine and serves lunch and dinner. Open daily.

Kobe Tamura - This restaurant specializes in Japanese cuisine and serves lunch and dinner.

Late night fare is available from room service (during limited hours).

Nearby Things to Do

An indoor pool and a seasonal outdoor pool are on site. Other recreational amenities include an outdoor tennis court, a health club, and a sauna.

Guests under 17 years old are not allowed in the fitness facility.

Spa Services

Guests can indulge in a pampering treatment at the hotel's full-service spa, LUANA. Services include hot stone massages, Thai massages, facials, and body scrubs. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and reflexology.

  • Hot stone massage
  • Thai massage
  • Reflexology
  • Body treatments
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Massages
  • Ayurvedic treatments

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Accessible bathroom
  • Wheelchair accessible parking
  • In-room accessibility
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

Check-in time starts at 3 PM

Check-in time ends at 1 AM

Minimum check-in age is: 20

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for JPY 1210 per night.

Pet Policy

  • Pets not allowed (service animals welcome)

You need to know

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. This property advises that enhanced cleaning and safety measures are currently in place.Disinfectant is used to clean the property, and guests are provided with hand sanitizer.For traveler safety, the following measures are in place: social distancing measures are in place; staff at the property wear personal protective equipment; an acrylic shield is in place between staff and guests in main contact areas. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

The Club Lounge is open 7 AM-7:30 PM.

For the comfort of guests using the public bathing areas and other public facilities, this property does not permit guests with tattoos to use the facilities.

This property requires guests to wear a swim cap when using the swimming pool.

This property prohibits the use of swim rings and kick-boards at the swimming pool.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property advises that enhanced cleaning and safety measures are currently in place.Disinfectant is used to clean the property, and guests are provided with hand sanitizer.For traveler safety, the following measures are in place: social distancing measures are in place; staff at the property wear personal protective equipment; an acrylic shield is in place between staff and guests in main contact areas.

Only service animals are allowed

Service animals are exempt from fees/restrictions

Property is cleaned with disinfectant

Staff wears personal protective equipment

Protective clothing is not available to guests

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Social distancing measures are in place

Contactless check-in is not available

No rollaway/extra beds available

Property confirms they are implementing enhanced cleaning measures

Parking height restrictions apply

Individually-wrapped food options are not available

Debit cards

No gap period between guest stays

Fees

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: between JPY 2904 and JPY 3146 for adults, JPY 968 and JPY 1815 for children (approximately)
  • Self parking fee: JPY 800 per night
  • Late check-in fee (amount varies)
  • Crib (infant bed) fee: JPY 1210 per night
  • A facilities fee includes use of:

  • - Swimming pool

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Names

  • Hotel Portopia
  • Hotel Portopia Kobe
  • Kobe Portopia
  • Kobe Portopia Hotel
  • Portopia
  • Portopia Hotel
  • Portopia Hotel Kobe
  • Portopia Kobe
  • Portopia Kobe Hotel
  • Kobe Portopia Hotel Kobe
  • Kobe Portopia Hotel Hotel
  • Kobe Portopia Hotel Hotel Kobe

We should mention

The seasonal pool will be open from July to August.

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

Parking height restrictions apply.

Promotions

Special Offer


Book a stay in the "Executive Double Room, Non Smoking", "Executive Twin Room, Non Smoking", or the "Executive Twin Room, Non Smoking" room type on the Executive Floor and receive complimentary access to the fitness gym and indoor pool.


Must book an Executive Floor room type to receive benefits. Full details at check-in. Offer subject to availability. Offer is not valid with groups/conventions and may not be combined with other promotional offers. Other restrictions and blackout dates may apply.

Kids Swim Free


Book a stay in any room or rate category and children years and younger receive complimentary pool access.


Full details at check-in. Offer is valid for children 4 and younger only when accompanied by an adult. Taxes and gratuity may not be included. No refunds for any unused portion of offer. Offer subject to availability. Offer is not valid with groups/conventions and may not be combined with other promotional offers. Other restrictions and blackout dates may apply.

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