Kobe PortTower Hotel

Property class: 2.5

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Photo gallery for Kobe PortTower Hotel

A neatly arranged hotel room with a large bed, a window with a city view, a wall-mounted air conditioner, and a woven floor mat.
A modern restaurant with a checkered floor, hanging spherical light fixtures, and a variety of dishes and drinks displayed on wooden counters.
A hot tub area with a wooden floor, metal railings, and a tiled wall.
A traditional Japanese room with a shoji screen, a wooden shelf with a vase of flowers, and a sign indicating the direction to the bathroom.
The exterior of the Kobe Port Tower Hotel with a modern facade, large glass windows, and a prominent entrance.

Reviews

7.4 out of 10
Good

Popular amenities

  • Free WiFi
  • Air conditioning
  • Parking available
  • Bar
The current price is $54
$49 nightly
$54 total
Oct 25 - Oct 26

Explore the area

View in a map
6-1 Hatobacho, Chuo-ku, Kobe, Hyogo-ken, 650-0042
  • Place, Meriken Park
    ‪1 min walk‬
  • Place, Kobe Tower
    ‪3 min walk‬
  • Place, Kobe Harborland
    ‪6 min walk‬
  • Airport, Osaka (ITM-Itami)
    ‪44 min drive‬

Room options

Traditional Room, 1 Queen Bed, Shared Bathroom (2 people)

  • 108 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Traditional Room, Japanese Futon, Shared Bathroom (3 people)

  • 129 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Twin Futon

Traditional Room, Japanese Futon, Shared Bathroom (4 people)

  • 151 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Twin Futon

Traditional Room, Multiple Beds, Shared Bathroom (5 people)

8.0 out of 10
Very good
(1 review)
  • 172 sq ft
  • 1 bedroom
  • Sleeps 5
  • 5 Twin Futons

Traditional Room, Multiple Beds, Shared Bathroom (6~8 people)

  • 215 sq ft
  • 1 bedroom
  • Sleeps 8
  • 8 Twin Futons

City Double Room

  • 183 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

City Twin Room

  • 248 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Large Twin Beds

City Twin Room

  • 323 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds

City Triple Room

10.0 out of 10
Exceptional
(2 reviews)
  • 344 sq ft
  • 1 bedroom
  • Sleeps 3
  • 3 Large Twin Beds

Club Twin Room

  • 398 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds

Club Twin Room

  • 344 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Large Twin Beds

Club Twin Room

  • 398 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds

Club Triple Room

  • 398 sq ft
  • 1 bedroom
  • Sleeps 3
  • 3 Large Twin Beds

Club Triple Room

  • 420 sq ft
  • 1 bedroom
  • Sleeps 3
  • 3 Large Twin Beds

Club Triple Room

  • 570 sq ft
  • 1 bedroom
  • Sleeps 3
  • 3 Double Beds

Club Triple Room

  • 334 sq ft
  • 1 bedroom
  • Sleeps 3
  • 3 Double Beds

Club Quadruple Room

  • 710 sq ft
  • 1 bedroom
  • Sleeps 4
  • 4 Double Beds

Deluxe Room

  • City view
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds

Basic Double Room, 1 Double Bed, Non Smoking

  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

Basic Twin Room, Multiple Beds, Non Smoking

  • City view
  • 1 bedroom
  • Sleeps 2
  • 2 Large Twin Beds

Triple Room, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 248 sq ft
  • 1 bedroom
  • Sleeps 3
  • 3 Large Twin Beds

Economy Double Room, 1 Double Bed, Non Smoking

9.0 out of 10
Wonderful
(4 reviews)
  • 107 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

Semidouble Room Non-smoking

  • 107 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Large Twin Bed

Double Room, Non Smoking

  • 178 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

Twin Room, 2 Twin Beds, Non Smoking

7.8 out of 10
Good
(10 reviews)
  • 161 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

Similar properties

About the neighborhood

Kobe

With a stay at Kobe PortTower Hotel in Kobe (Kobe City Centre), you'll be steps from Meriken Park and 9 minutes by foot from Kobe Harborland. .This hotel is 0.6 mi (0.9 km) from Kobe Anpanman Children's Museum & Mall and 14.2 mi (22.9 km) from Arima Onsen.

What's nearby

  • Meriken Park - 1 min walk - 0.1 miles
  • Motomachi Shopping Street - 3 min walk - 0.2 miles
  • Kobe Tower - 3 min walk - 0.2 miles
  • Kobe Harborland - 6 min walk - 0.3 miles
  • Kobe Anpanman Children's Museum & Mall - 10 min walk - 0.6 miles

Getting around

  • Minatomotomachi Station - 2 min walk
  • Kobe Station - 10 min walk
  • Kobe Airport (UKB) - 20 min drive

Restaurants

  • ‪神戸ポートキッチン - ‬2 min walk
  • ‪フルーツサロンベニマン 神戸元町本店 - ‬3 min walk
  • ‪健民ダイニング - ‬3 min walk
  • ‪Brasserie&Cafe Est・Est - ‬2 min walk
  • ‪中國菜おおつか - ‬3 min walk

About this property

Kobe PortTower Hotel

Kobe PortTower Hotel offers 193 air-conditioned accommodations with slippers and hair dryers. Beds feature down comforters. 32-inch flat-screen televisions come with digital channels and pay movies. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Housekeeping is offered on request and change of towels can be requested.
Recreational amenities at the hotel include a sauna.
Public bath/onsen services include an indoor public bath (no minerals).
Make yourself at home in one of the 193 air-conditioned rooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms have hair dryers and slippers. Conveniences include electric kettles, and housekeeping is provided on request.
Take advantage of recreation opportunities such as a sauna, or other amenities including complimentary wireless internet access and concierge services. This hotel also features a television in a common area and a vending machine.
Satisfy your appetite at one of the hotel's 3 restaurants. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 7:00 AM to 9:30 AM for a fee.
Featured amenities include a 24-hour front desk, luggage storage, and laundry facilities. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 9:30 AM.
Kobe PortTower Hotel has 3 restaurants on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Uncovered self parking on site (JPY 2,000 per night)
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 9:30 AM for a fee: JPY 2,400 to 4,400 for adults and JPY 800 to 3,080 for children
  • 3 restaurants
  • A bar/lounge
  • Snack bar/deli

Things to do

  • Sauna
  • TV in common areas

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Shared microwave
  • Vending machine

Guest services

  • Change of towels on request
  • Concierge services
  • Housekeeping (on request)

Spa

  • Public indoor bath (no minerals)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant

More

  • 13 buildings
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter

Bathroom

  • Hair dryer
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with digital channels
  • Pay movies

Food and drink

  • Electric kettle
  • Refrigerator

More

  • Air conditioning
  • Heating

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:00 AM
Minimum check-in age: 20

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

  • American Express
  • Diners Club
  • JCB International
  • Mastercard
  • Visa

Important information

Optional extras

  • Fee for buffet breakfast: approximately JPY 2400 to 4400 for adults, and JPY 800 to 3080 for children
  • Uncovered self parking fee: JPY 2000 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Only registered guests are allowed in the guestrooms
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
A car is required for transportation to and from this property
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities

Property is also known as

Kobe Port Tower Hotel
Kobe Port Tower Hotel
Kobe PortTower Hotel Kobe
Kobe PortTower Hotel Hotel
Kobe PortTower Hotel Hotel Kobe

Kobe PortTower Hotel Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 153 out of 607 reviews
Rating 8 - Good. 226 out of 607 reviews
Rating 6 - Okay. 141 out of 607 reviews
Rating 4 - Poor. 56 out of 607 reviews
Rating 2 - Terrible. 31 out of 607 reviews

7.2/10

Cleanliness

7.6/10

Staff & service

7.8/10

Amenities

6.8/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Liked: Cleanliness, staff & service
Staff is courteous and helpful and they make the difference in our short stay in Kobe. Location is convenient too.
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Onsen was enjoyable.
Stayed 2 nights in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean
Stayed 1 night in Oct 2025
Verified review

8/10 Good

Liked: Staff & service, amenities, property conditions & facilities
The staff is nice and tried their best in assisting me despite the language barrier.
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was an unusual foreigner in this family-friendly hotel, but had no troubles with helpful staff (and some Google translate!) Great breakfast buffet, nice spa, ok exercise room, easy laundry, free drink at happy hour, great location, overall great value.
Stayed 4 nights in Nov 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, room comfort

Hot baths to soak in

Centrally located easy walk to motomachi station, shopping and the port. Rooms outdated, walls need a good clean, neverthe less comfortable. Beautiful bath and sauna area ideal for soking after a day of adventure
Stayed 6 nights in Oct 2024
Verified review

8/10 Good

Liked: Cleanliness, amenities
When a property offers a gym and a hot and ice bath facility, then it has the capacity to really please its guests. I loved using both of those areas. However, when on one night the room is valued at AU$176.and the next night it is AU$53, you sort of raise an eyebrow!!! The restaurant called The Harbour provides a very decent buffet, that is overpriced given there is no opportunity to eat past 9 pm. The HANGOUT on the top floor is wonderfully located but the staff didn’t have a clue what was going on regarding reservations. At the entrance near reception is a claim to be internationally known, yet no one speaks English and neither is there an English menu. I think the property is poorly led, because the staff are very transactional and do not appear to have a sense of mission and awareness as to what they are creating. This property could be so much more. I recommend it, if health facilities are important to you. Bernie Kelly
Stayed 1 night in May 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Everything was very nice, except for the elevators. No matter what time of day, morning, late at night I had to wait forever for an elevator. I feel like a 3rd elevator would be a necessary improvement. Other than that the location is amazing and the bus to sannomiya station was also very convient. Room was clean.
Stayed 2 nights in Dec 2025
Verified review

2/10 Terrible

Liked: Cleanliness, amenities, property conditions & facilities
Room 919 robinets was out shape very bad condition, lamp burn by other customers. Bed comfortable, quiet, hot spring very nice, ventilation 100% very good. They offered me a map in English the day I checked out which means today June 10 very sarcastic front desk staff , now see the pictures
Very old patches
Very old
Lamp burn by previous customers
The day I left June 10 my bedroom was clean , bathroom and living room
Stayed 4 nights in Jun 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The prices were good and it’s not too far from the station, hence I chose to stay at this property. It’s close to the local monorail station, but if you’re looking for the JR, it’s like a 10 minute walk. bought the room wi th the shared bathroom, but had some issues because I had tattoos. They were flexible enough to open the shared baths to tattooed guest during busy seasons, but you’re only allowed to shower between 11-3am which was a pain, but just something to be mindful of. They have cheap beers during happy hour, and free coffee between a certain time too, which is nice. Overall not a bad experience.
Stayed 6 nights in Apr 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
For context, I stayed here in the middle of a month-long trip in Japan, and before this have mostly been in budget hotels. The location was, in my opinion, one of the best parts of the hotel. It is within a 10 minute walk to both a JR Rail station and a local line, and is a short walk to both Harborland and the Kobe Port Tower. All guest rooms are relatively high up -- 6th or 7th floor -- and some, like the room I was in, have a view of Kobe Port Tower. One night it was pouring rain, but I still had a nice time with the view. The staff were all incredibly professional, not much more to say other than they were great. The room was clean and the air conditioning worked great. My only complaint would be that the highest hook for the shower head was broken. I probably could have told the front desk and got it fixed, but I liked the room enough to not bother them. Overall, a great hotel in a great location.
Stayed 4 nights in May 2025
Verified review

4/10 Poor

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Do not book standard room

First, i want to mention that the front desk staff was incredibly kind and helpful. We booked the standard double room. when we opened the door we immediately realized it was not the room pictured on the app. The beds were so uncomfortable. The room was tiny. The carpet was literally coming off the floor. So much dust that I woke up with my eyes puffed up. The window panes were loose and rattled when a truck would drive by. Stains on everything. Disgusting. The staff were so kind and gave us extra blankets to sleep on top of to make the mattress bearable. They worked with hotels.com to help us cancel the remaining nights. Also weird how they charge the room Night 1: $70 Night 2: $120 Night 3: $22 I think there are nice rooms in this hotel but not this one.
Stayed 4 nights in Nov 2024
Verified review

2/10 Terrible

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Important to say the Staff are super friendly and courteous. If you have been to a rundown Motel 6 in the USA then you would feel right at home here. This place needs to close for extensive remodel. It is worn out. The smell of mold in the room was overwhelming. The AC was moldy, dirty and didn't work properly. For WHATEVER reason that defies logic they had only one bed sheet on each bed. BUT, it did have a 10 inch thick, down-filled duvet. In the summertime during a 90 plus degree heatwave. SWEAT ALL NIGHT! I know that they have both the top and bottom sheets in their hotel because one of the beds in my room had the top sheet, the other the bottom. I booked a room outfitted for 4 people. It had 2 TWIN beds and only 2 full size towels. Not even full size beds but children's twin beds. It was listed as accommodations for 4. They have a reservation only buffet only restaurant. Easy to book online but you'll wish you hadn't. It is more expensive than the many restaurants near by. We got there just after dinner opened to find a full buffet of mostly cold food. Even the hot food was cold. EVERY fish product on the buffet was not fresh, but obvious leftovers from the previous day. So after all this you ask why didn't I complain to management? My greatest embarrassment and why I am posting a negative review is that I had booked some dear friends in this place 2 weeks earlier. They said that their room was just as bad, and didn't want to hurt my feelings.
Stayed 5 nights in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
若いスタッフが多く皆さんの対応がとても好印象でした。 部屋は道路に面してはいましたがとても静かで快適に過ごせました。 ポートタワーのすぐそばで立地もよく少し歩けば中華街・元町商店街もあり食事に困ることはなかったです。 また地下鉄の駅もすぐ近くにあり交通の便も良かったです。 都合で大浴場・サウナなどは利用できませんでしたが次回は利用したいと思います。
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
大浴場でゆっくり 湯上がりビール100円最高 朝食夕食も美味しく戴きました
Stayed 1 night in Jul 2026
Verified review

6/10 Okay

、
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
よかった
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
やはり、大浴場が嬉しい。サウナもあり、整えることができた。浴場内の音楽も気持ちが落ち着いた。
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
チェックイン後のハッピーアワーサービスにとても満足させられたと共に、駄菓子食放題スナックではまいさんとりなさんが担当してくれたのですが非常に対応が良くまた利用致したく思っております。
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
忘れ物をした時の対応がとても親切でした。また、三宮までの無料送迎バスも便利でした。
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
室内も綺麗で、スタッフの対応がスムーズであり丁寧でよかったです また機会あれば利用したいです
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
グレードアップありがとうございました!チェックアウトまでいつでも利用できる大浴場もとてもよかったです。また場所がすごく便利!
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
朝食も良かったです
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
タイムサービスの飲み放題や、朝食ブッフェが、最高でした。 このエリアでは、コスパ最強かも。
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
夕食朝食共に、種類も多く美味しかったです。お風呂は部屋のタオルを持って行くスタイルなのだが、何度も入ると、濡れたタオルを持って行くのが、少し不満でした。しかし、スタッフの対応もよく気持ちよく滞在できました。ウェルカムドリンク無料やハッピータイムのビール100円などのサービスには大満足でした。
Stayed 1 night in Jun 2026