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CheapTickets Verified Reviews
Excellent!
4.4 of 5 guest rating
Room type Options Nightly price Book
Room, 2 Twin Beds, Ocean View, Corner
Room with view
2 Twin Beds
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Other room types
Club Suite, 1 Bedroom, Business Lounge Access (Club Lounge & Spa Level, Larger Suite)
Room with view
2 Twin Beds
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Room, Mountain View, Corner (Larger Guest Room, Mid-Floor)
Room with view
2 Twin Beds
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Room, 1 King Bed, Ocean View, Corner (Larger Guest Room, Mid-Floor)
Room with view
1 King Bed
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Club Room, 1 Double Bed (Club Lounge & Spa Access Level)
Room with view
1 Double Bed
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Room, 1 Double Bed with Sofa bed, Mountain View
Room with view
1 Double Bed and 1 Double Sofa Bed
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Room, 2 Twin Beds
2 Twin Beds
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Room, 2 Twin Beds, Ocean View (Smaller Guest Room)
Room with view
2 Twin Beds
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Club Room, Mountain View (Club Lounge & Spa Access Level)
Room with view
2 Twin Beds
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Room, Ocean View (Smaller Guest Room, Low Floor)
Room with view
1 King Bed
Room sleeps 1 guest
Select dates to see price
Room, 2 Twin Beds
2 Twin Beds
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Room, 1 Double Bed, Ocean View (Smaller Guest Room, Mid-Floor)
Room with view
1 Double Bed
Room sleeps 2 guests
(up to 1 child)
Select dates to see price

Get an overview of this hotel
Romantic Kobe hotel in Higashinada with 4 restaurants

Popular property highlights

Free self parking
Free WiFi
Indoor pool
Laundry facilities
24-hour front desk

With a stay at Kobe Bay Sheraton Hotel & Towers in Kobe (Higashinada), you'll be within a 10-minute drive of Kobe Oji Zoo and Kobe Convention Center. This 4-star hotel is 4.8 mi (7.7 km) from Kobe University and 7.1 mi (11.5 km) from Kobe Tower.

Make yourself at home in one of the 270 air-conditioned rooms featuring minibars. Complimentary wired and wireless Internet access keeps you connected, and pay movies provides entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and bidets. Conveniences include phones, as well as safes and desks.

Pamper yourself with onsite massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find hot springs, a nightclub, and outdoor tennis courts. This hotel also features complimentary wireless Internet access, concierge services, and gift shops/newsstands.

Enjoy French cuisine at Kobe Grill, one of the hotel's 4 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/café. Need to unwind? Take a break with a tasty beverage at one of the 3 bars/lounges. Buffet breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.

Featured amenities include complimentary wired Internet access, limo/town car service, and complimentary newspapers in the lobby. Event facilities at this hotel consist of conference space and a meeting room. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.

Languages Spoken

  • English

Show all languages

Kobe Bay Sheraton Hotel & Towers

2-13 Kouyoucho-naka, Kobe, Hyogo-ken 658-0032

Hotel Amenities

Hotel Amenities

In addition to hot springs, Kobe Bay Sheraton Hotel & Towers features outdoor tennis courts and an indoor pool. Dining is available at one of the hotel's 4 restaurants and guests can grab coffee at the coffee shop/café. Guests can unwind with a drink at one of the hotel's 3 bars/lounges. Wired and wireless Internet access is complimentary.

This 4-star property offers access to a meeting room and limo/town car service. This business-friendly hotel also offers a nightclub, a 24-hour fitness center, and a sauna. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Complimentary self parking is available on site.

Kobe Bay Sheraton Hotel & Towers has designated areas for smoking.

  • Barbecue grill(s)
  • Elevator
  • Number of bars/lounges - 3
  • Indoor pool
  • 24-hour front desk
  • Conference space
  • Porter/bellhop
  • Tours/ticket assistance
  • Year Built - 1992
  • Coffee shop or café
  • Free self parking
  • Dry cleaning/laundry service
  • Free WiFi
  • Sauna
  • Limo or Town Car service available
  • Free wired Internet
  • Nightclub
  • Safe-deposit box at front desk
  • Spa services on site
  • Terrace
  • Luggage storage
  • Hair salon
  • Breakfast available (surcharge)
  • Number of restaurants - 4
  • Concierge services
  • Gift shops or newsstand
  • Designated smoking areas
  • Ballroom
  • Outdoor tennis courts - 2
  • Laundry facilities
  • Total number of rooms - 270
  • 24-hour fitness facilities
  • One meeting room
  • Number of floors - 21
  • Number of buildings/towers - 1
  • Wedding services
  • Airport transportation (surcharge)
  • Tennis on site
  • Free newspapers in lobby

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Languages Spoken

  • English
  • Japanese

Parking

Free self parking

Room Amenities

Kobe Bay Sheraton Hotel & Towers offers 270 air-conditioned accommodations, which are accessible via exterior corridors and feature minibars and safes. Televisions come with pay movies. Bathrooms include bathtubs or showers, slippers, bidets, and complimentary toiletries. This Kobe hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is offered daily and in-room massages can be requested.

  • Air conditioning
  • Room service (limited hours)
  • Television
  • Minibar
  • Daily housekeeping
  • Phone
  • Private bathroom
  • Free toiletries
  • Hair dryer
  • In-room safe
  • Desk
  • Pay movies
  • Free bottled water
  • Access via exterior corridors
  • Bidet
  • Blackout drapes/curtains
  • In-room massage available
  • Slippers
  • Free WiFi
  • Free wired Internet
  • Bathtub or shower
  • Heating
  • Towels provided
  • Linens provided
  • Soap
  • Shampoo
  • Toilet paper
  • Closed captioned TV
  • Lowered electrical outlets in bathroom
  • Height-adjustable showerhead
  • Grab bar - in bathtub
  • Lever door handles
  • Bed sheets not available

Where to Eat

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.

Kobe Grill - This restaurant specializes in French cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar.

Teppanyaki Kobe Grill - This steakhouse specializes in Japanese cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar.

Suikyoen - This restaurant specializes in Chinese cuisine and serves lunch and dinner.

Matsukaze - This restaurant specializes in Japanese cuisine and serves lunch and dinner.

Garden Cafe (Buffet) - This restaurant specializes in international cuisine and serves breakfast, lunch, dinner, and light fare.

Room service (during limited hours) is available.

Nearby Things to Do

Recreational amenities at the hotel include outdoor tennis courts, an indoor pool, a sauna, and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Playground on site
  • Tennis lessons on site
  • Hot springs on site

Spa Services

Services include Thai massages, facials, body treatments, and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy. Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen). This service features separate men and women areas. The ryokan bathing area is open from 6:00 AM to midnight.

  • Thai massage
  • Manicures and pedicures
  • Body treatments
  • Indoor mineral hot springs (Japanese-style onsen)
  • Facial treatments
  • Outdoor mineral hot springs (Japanese-style onsen)
  • Aromatherapy treatments
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Wheelchair accessible parking
  • In-room accessibility
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

Check-in time starts at 3 PM

Check-in time ends at midnight

Minimum check-in age is: 18

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.

Pet Policy

  • Pets not allowed (service animals welcome)

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.The property affirms that it follows sanitization practices of Commitment to Clean (Marriott) guidelines.

Service animals are allowed

Service animals are exempt from fees/restrictions

Staff temperature checks are conducted regularly

Temperature checks are available to guests

Bed sheets and towels are not washed at a temperature of at least 60°C/140°F

Commonly-touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Property is cleaned with disinfectant

Contactless check-out is not available

Staff wears personal protective equipment

Debit cards not accepted

Protective clothing is not available to guests

No shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Property does not follow sanitization practices of any association

Staffed front desk

Social distancing measures are in place

Contactless check-in is not available

Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)

Property confirms they are implementing enhanced cleaning measures

Parking height restrictions apply

Individually-wrapped food options are not available

No gap period between guest stays

Fees

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: JPY 3025 for adults and JPY 1815 for children (approximately)
  • Airport shuttle fee: JPY 1800 per person (one way)
  • Airport shuttle fee per child: JPY 900

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Names

  • Kobe Bay Sheraton Hotel & Towers
  • Kobe Bay Sheraton Towers
  • Kobe Bay Sheraton Hotel
  • Kobe Sheraton
  • Sheraton Kobe
  • Kobe Bay Sheraton Hotel Towers
  • Kobe Sheraton & Towers Kobe
  • Kobe Bay Sheraton Hotel & Towers Kobe
  • Kobe Bay Sheraton Hotel & Towers Hotel
  • Kobe Bay Sheraton Hotel & Towers Hotel Kobe

We should mention

Reservations are required for massage services, spa treatments, and private bath/onsen. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.

Parking height restrictions apply.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

The property affirms that it follows sanitization practices of Commitment to Clean (Marriott) guidelines.

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