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Kobe Bay Sheraton Hotel & Towers

4.0 star property

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Photo gallery for Kobe Bay Sheraton Hotel & Towers

Deep soaking bathtub
4 restaurants; breakfast, lunch, and dinner served
Body treatments, aromatherapy, Thai massages, facials
Club Suite, 1 Twin Bed, Tower | Minibar, in-room safe, desk, blackout drapes
4 restaurants; breakfast, lunch, and dinner served

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
The current price is $153
$137 nightly
$153 total
Jun 15 - Jun 16

Explore the area

View in a map
2-13 Kouyoucho-naka, Higashinada-ku, Kobe, Hyogo-ken, 658-0032
  • Place, Port of Kobe
    ‪1 min walk‬
  • Place, Kobe Fashion Museum
    ‪3 min walk‬
  • Place, Dekapathos
    ‪7 min walk‬
  • Airport, Osaka (KIX-Kansai Intl.)
    ‪112 min drive‬

Room options

View all photos for Twin Room, 1 Twin Bed

Twin Room, 1 Twin Bed | Minibar, in-room safe, desk, blackout drapes

Twin Room, 1 Twin Bed

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 Twin Bed
  • Free WiFi

View all photos for Room

Minibar, in-room safe, desk, blackout drapes

Room

  • Sleeps 1
  • 1 King Bed OR 1 Twin Bed
  • Free WiFi

View all photos for Deluxe Room, 1 Twin Bed

Deluxe Room, 1 Twin Bed | Minibar, in-room safe, desk, blackout drapes

Deluxe Room, 1 Twin Bed

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • Sleeps 3
  • 1 Twin Bed
  • Free WiFi

View all photos for Room, 1 Double Bed, Ocean View

Room, 1 Double Bed, Ocean View | Minibar, in-room safe, desk, blackout drapes

Room, 1 Double Bed, Ocean View

  • City view
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Premier Room, 1 King Bed, Ocean View

Premier Room, 1 King Bed, Ocean View | Minibar, in-room safe, desk, blackout drapes

Premier Room, 1 King Bed, Ocean View

  • City view
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Club Room, 1 Double Bed

Club Room, 1 Double Bed | Minibar, in-room safe, desk, blackout drapes

Club Room, 1 Double Bed

10.0 out of 10
Exceptional
(1 review)
  • City view
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Deluxe Room, 1 Double Bed

Deluxe Room, 1 Double Bed | Minibar, in-room safe, desk, blackout drapes

Deluxe Room, 1 Double Bed

  • Mountain view
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Deluxe Room, 1 Twin Bed, Mountain View

Deluxe Room, 1 Twin Bed, Mountain View | Minibar, in-room safe, desk, blackout drapes

Deluxe Room, 1 Twin Bed, Mountain View

8.6 out of 10
Excellent
(4 reviews)
  • Mountain view
  • Sleeps 2
  • 1 Twin Bed
  • Free WiFi

View all photos for Room, 1 Twin Bed, Corner

Room, 1 Twin Bed, Corner | Minibar, in-room safe, desk, blackout drapes

Room, 1 Twin Bed, Corner

  • Mountain view
  • Sleeps 2
  • 1 Twin Bed
  • Free WiFi

View all photos for Premier Twin Room, 1 Twin Bed, Ocean View

Premier Twin Room, 1 Twin Bed, Ocean View | Minibar, in-room safe, desk, blackout drapes

Premier Twin Room, 1 Twin Bed, Ocean View

  • City view
  • Sleeps 2
  • 1 Twin Bed
  • Free WiFi

View all photos for Club Suite, 1 Twin Bed, Tower

Club Suite, 1 Twin Bed, Tower | Minibar, in-room safe, desk, blackout drapes

Club Suite, 1 Twin Bed, Tower

  • Mountain view
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed
  • Free WiFi

View all photos for Deluxe Room, 1 Double Bed

Deluxe Room, 1 Double Bed | Minibar, in-room safe, desk, blackout drapes

Deluxe Room, 1 Double Bed

  • Mountain view
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

Similar properties

Exterior
Kobe Portopia Hotel
Chuo Ward
  • Spa
  • Free WiFi
  • Restaurant
  • Tennis court
4.5 out of 5, Wonderful, 1,167 reviews
$58 nightly
The price is $63
Jul 6 - Jul 7
Kobe Portopia Hotel

About the neighborhood

Kobe

With a stay at Kobe Bay Sheraton Hotel & Towers in Kobe (Higashinada), you'll be within a 15-minute drive of Kobe University and Hanshin Koshien Stadium. .This spa hotel is 13.1 mi (21.1 km) from Arima Onsen and 13.4 mi (21.6 km) from Universal Studios Japan.

What's nearby

  • Port of Kobe - 1 min walk - 0.0 miles
  • Kobe Fashion Museum - 3 min walk - 0.2 miles
  • Kobe City Koiso Memorial Museum of Art - 6 min walk - 0.4 miles
  • Dekapathos - 7 min walk - 0.4 miles
  • Universal Studios Japan - 41 min drive - 15.7 miles

Getting around

  • Kobe Hanshin Sumiyoshi Station - 5 min drive
  • Island Center Station - 5 min walk
  • Kansai Intl. Airport (KIX) - 60 min drive

Restaurants

  • ‪マクドナルド - ‬5 min walk
  • ‪スマイリーネプチューン - ‬4 min walk
  • ‪ガーデンカフェ - ‬5 min walk
  • ‪シェラトンクラブラウンジ - ‬6 min walk
  • ‪サイゼリヤ - ‬1 min walk

About this property

Kobe Bay Sheraton Hotel & Towers

Kobe Bay Sheraton Hotel & Towers offers 267 air-conditioned accommodations, which are accessible via exterior corridors and feature minibars and safes. Televisions come with pay movies. Bathrooms include bathtubs or showers, slippers, bidets, and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and hair dryers. In-room massages, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Hot springs and 2 outdoor tennis courts are featured at the hotel. In addition to an indoor pool, other recreational amenities include a sauna and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include Thai massages, facials, body treatments, and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy.

Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen). This service features separate men and women areas. The ryokan bathing area is open from 6:00 AM to midnight. There are hot springs on site.

Make yourself at home in one of the 267 air-conditioned rooms featuring minibars. Complimentary wired and wireless internet access keeps you connected, and pay movies provides entertainment. Bathrooms feature bathtubs or showers, complimentary toiletries, and bidets. Conveniences include phones, as well as safes and desks.
Pamper yourself with onsite massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find hot springs, a nightclub, and outdoor tennis courts. This hotel also features complimentary wireless internet access, concierge services, and gift shops/newsstands.
Enjoy French cuisine at Kobe Grill, one of the hotel's 4 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Need to unwind? Take a break with a tasty beverage at one of the 3 bars/lounges. Buffet breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.
Featured amenities include complimentary wired internet access, limo/town car service, and complimentary newspapers in the lobby. This hotel has 7 meeting rooms available for events. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Kobe Grill - This restaurant specializes in French cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar.
Teppanyaki Kobe Grill - This steakhouse specializes in Japanese cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar.
Suikyoen - This restaurant specializes in Chinese cuisine and serves lunch and dinner.
Matsukaze - This restaurant specializes in Japanese cuisine and serves lunch and dinner.
Garden Cafe (Buffet) - This restaurant specializes in international cuisine and serves breakfast, lunch, dinner, and light fare.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • 24-hour roundtrip airport shuttle at scheduled times and on request for a surcharge
  • Limo/town car service
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: JPY 4,427 for adults and JPY 2,530 for children
  • 3 bars/lounges
  • 4 restaurants
  • A coffee shop/cafe

Restaurants on site

  • Garden Cafe (Buffet)
  • Kobe Grill
  • Matsukaze
  • Suikyoen
  • Teppanyaki Kobe Grill

Things to do

  • 2 outdoor tennis courts
  • 24-hour gym
  • Hot springs
  • Indoor pool
  • Nightclub
  • Playground
  • Sauna
  • Tennis lessons

Family friendly

  • Indoor pool
  • Laundry facilities
  • Playground
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 7 meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • Terrace
  • Vegetable garden

Spa

  • Aromatherapy
  • Facials
  • Hot springs
  • In-room massages
  • Manicures/pedicures
  • Public bath open from 6:00 AM - midnight
  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)
  • Separate men/women areas in public bath
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Grab bar in bathtub
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Raised toilet seat
  • Transfer shower
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 21 floors
  • Ballroom
  • Built in 1992
  • Comprehensive recycling policy
  • Designated smoking areas
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Pay movies
  • TV

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Heating
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 7 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately JPY 4427 for adults and JPY 2530 for children
  • Airport shuttle fee: JPY 2200 per person (one-way)
  • Airport shuttle fee per child: JPY 1100

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services, spa treatments, and private bath/onsen; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Parking height restrictions apply
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities

Property is also known as

Kobe Bay Sheraton Hotel & Towers
Kobe Bay Sheraton Towers
Kobe Bay Sheraton Hotel
Kobe Sheraton
Sheraton Kobe
Kobe Bay Sheraton Hotel Towers
Kobe Sheraton & Towers Kobe
Kobe Bay Sheraton Hotel & Towers Kobe
Kobe Bay Sheraton Hotel & Towers Hotel
Kobe Bay Sheraton Hotel & Towers Hotel Kobe

Kobe Bay Sheraton Hotel & Towers Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 345 out of 655 reviews
Rating 8 - Good. 235 out of 655 reviews
Rating 6 - Okay. 56 out of 655 reviews
Rating 4 - Poor. 8 out of 655 reviews
Rating 2 - Terrible. 11 out of 655 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, amenities
Hi, our room was clean and the hotel had great amenities.
Stayed 2 nights in Feb 2026
Verified

8/10 Good

Takahiro

Liked: Staff & service
Nice hot spring bath
Stayed 1 night in Jul 2024
Verified

10/10 Excellent

Eugene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms, friendly and English speaking staff. Breakfast buffet included and has a large section of eastern and western food. Sometimes the buffet is crowded. It was really convenient that the airport bus stopped here and the train station is here as well.
Stayed 6 nights in Jun 2024
Verified

10/10 Excellent

Schoni

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The overall Sheraton experience was great. The staff offers great service and the establishment, albeit a little outdated, has everything a high-end hotel needs to have. The perks such as the breakfast and the afternoon lounge coupons were enormously helpful and are the primary reasons I would reconsider going back to Kobe Bay Sheraton in the future.
Stayed 1 night in Aug 2022
Verified

4/10 Poor

Steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No taxis in that area. Breakfast absurdly overpriced. Public bus to Sannomiya, though, fine and stops at hotel.
Stayed 1 night in Apr 2023
Verified

6/10 Okay

alberto

Disliked: Cleanliness
m.. m vxvfhjfjfhhxjxjdjfj
Stayed 2 nights in Jun 2024
Verified

10/10 Excellent

YOSHIKO

Liked: Cleanliness, staff & service, amenities
良かった
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Tadashi

Liked: Cleanliness, staff & service, amenities
チェックイン、チェックアウト時のご対応、部屋の清潔感、施設及びサービス(クラブラウンジ、浴場、朝食)のクウォリティ、全て満喫させて頂きました。
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Naoya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
朝食なしの宿泊だった。スタッフの方が親切で快適に過ごせた。
Stayed 2 nights in Nov 2025
Verified

8/10 Good

Kenji

Liked: Cleanliness, amenities
天然温泉が良かった。
Stayed 1 night in Nov 2025
Verified

6/10 Okay

Kotani

Liked: Cleanliness, staff & service
Disliked: Amenities
お部屋は、とても綺麗で、過ごし易く、お掃除も綺麗にされていて、シャワールームも良かったし、ベッドも寝心地が良かったです。ただ、本当に本当に残念だったのは、翌朝、朝7時過ぎに温泉に行って、体を流しゆっくりして、その後、シャンプーをしにシャワー台に行くと、ご高齢の男性の方がシャンプーをしていた。付き添いの女性の方が背中を向けて、彼女も身体を洗っていて、なぜ男性の方が女性風呂にいるのか？年配の方であっても、あってはいけない事ではないでしょうか？ただルールがわからないのですが、シェラトンでは、年配の方なら男性でも、女性風呂に入って良いのでしょうか？私は、他の男性に裸を見られたくないです。その高齢の方は自分で髪を洗っていました。付き添いの方が必要かなのかも知れませんが、もう本気で気分が悪くて、不快でしかなく、せっかくの楽しい旅行が残念でならなかったです。こんな経験はじめてで、今でも思い出すと気分が悪いです。温泉内をお掃除していた方は、外国人でたぶん彼女もわかっていたはずです。ポイントを使って、楽しみにして宿泊した四つ星ホテル、真面目に使ったポイント返して欲しいぐらいです。
Stayed 1 night in Nov 2025
Verified

6/10 Okay

Akira

Liked: Cleanliness
15:00チェックインのオペレーションが悪すぎる。
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Misook

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

にこ

いつも利用してとても満足してましたが 今回は朝食のレストランのスタッフのスタート時間を尋ねたところ7時と言われ、散歩などして帰って来たら6:30スタートに気づき、ありえないです。 スタッフ教育がなってない 残念です。
Stayed 1 night in Jun 2025
Verified

4/10 Poor

YOSHIKO

2025/5/18泊19日チェックアウト ①アメニティは充実していたが、湯沸かしポットが無かったのは残念でした。付随するティバッグも、 ② 18時前にチェックインのみし、フロントの前クローク横でキャリバッグから近隣に住む者に渡す荷物だけ出し外出、21時前にホテルに戻ると預けておいたキャリーバッグがポツンと一つだけ置いてありタグも何もついていなかった、私もフロントには声もかけず自分のものだったのでそのまま920号室へ。しかし他人様が故意に持ち去ることもできることに気が付いた。。 そしてもう一つバッグの外ポケットに折り畳み傘を入れていたが折り畳んでも外に飛び出した状態だった為にそのままバッグに納め、着替え程度の物だけだったので鍵もかけず外出しました。部屋に入りバッグを開けると何故か日傘の柄が折れて外れた状態で入っていた。 鍵をかけなかった私にも落ち度もあり、貴ホテルにチェックインする前にホテル・オークラのシャトルバス利用の際のバスのトランクに入れてもらう際か出してもらう際に折れたのか、、、？しかし、貴ホテルでバッグの外ポケットから中にしまう時には折れていなかった。当日なり翌日にでも言うべでしたし、今更申し上げても仕方ないことですがホテル側？、貴ホテルフロントは宿泊客じゃなくても出入りは自由なため誰かが？と言うこともありますが人様を疑うことにも抵抗がありそのままにしていたが、一つの事例として口コミさせていただきます
Stayed 1 night in May 2025
Verified

10/10 Excellent

TAKAHIRO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ＧＷ後、温泉に惹かれ久々に宿泊しました。クラブフロアの2人部屋はじゅうぶん広く、清潔、リニューアル直後のようにピカピカ、綺麗でした。ラウンジで無料の飲み物をいただきながら六甲の景色を見て一息。到着からリラックスできました。 温泉は、露天風呂、打たせ湯他いくつかの風呂があり、旅館や健康ランドよりリラックスできるくらい良かったです。2014年からニュー淡路が経営しているとのことで納得でした。温泉フロアにもラウンジがあり、無料、有料の飲み物がありました。 クラブラウンジでは、夕方からトワイライトタイムでオードブルとスナック、スパークリングワインでまたまたのんびりしました。 アルコールメニューも多くついつい飲み過ぎには注意かも。 暗くなってからの神戸夜景はまことにきれいでした。 翌日は１階で朝食ビュッフェをいただき、オムレツ、フレンチトーストなど食べきれないほどのたくさん種類がありかつ美味でした。その後、フィットネスフロアのジャグジーでさらにのんびり、すべてのスタッフが優しくて満点のホテルでした。
Stayed 1 night in May 2025
Verified

6/10 Okay

Shinsuke

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
レストランで店員に当たり散らしている方が目に入ったのは残念でしたが、それ以外は大浴場もあるマリオット系ということで満足できました。大浴場のシャンプーやコンディショナーも室内にあるものと同じブランドものに揃えていただけると、さらに良いかもしれません。
Stayed 1 night in May 2025
Verified

10/10 Excellent

Misook

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

みなさんとても笑顔が素敵

4度目の利用ですが朝食レストランのマネージャーの方及び働いてるみなさん いつもご親切です。 食事も美味しいし温泉は最高でした。 又行きなくなるホテルです。
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Kunihiko

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
朝食ビュッフェがヤバい。世界一かも
Stayed 1 night in Aug 2024
Verified

10/10 Excellent

Takada

Liked: Cleanliness, amenities, property conditions & facilities
チェックイン、チェックアウトがもう少しスムーズになりませんかね？！
Stayed 2 nights in Jul 2024
Verified

10/10 Excellent

Hideji

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
夜景素晴らしい。
Stayed 1 night in Feb 2024
Verified

6/10 Okay

Yooshik

Liked: Cleanliness, room comfort
비싸게 클럽을 이용할 수 있는 방을 구매했는데, 클럽서비스 은 최하위, 특히 음식은 거의 없음, 간단한 과자, 쿠키 1-2개, 공간이 부족해서 보통 1시간에서 2시간 대기해야 함
Stayed 3 nights in Jan 2024
Verified

8/10 Good

Hiroko

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
温泉♨️がいいです。 朝ごはんが美味しい😋
Stayed 1 night in Oct 2023
Verified

2/10 Terrible

yoko

Liked: Staff & service
Disliked: Cleanliness, amenities
良い評価が多かった
Stayed 1 night in Oct 2023
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

素晴らしい

何度も滞在しておりますが、今回も非常に快適なものになりました。周辺はは若干人口が減っているためか商業施設がかなり閉まっており寂しいですが、逆に静かな環境の中にある老舗のリゾートホテルと言えます。温泉もすばらしい。
Stayed 3 nights in Oct 2023
Verified

10/10 Excellent

MASAKO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
清潔感があり、とても素敵なホテルでした
Stayed 1 night in Sep 2023