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Hotel ISAGO Kobe

3.0 star property

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Suite Room, Non Smoking | Desk, laptop workspace, iron/ironing board, bed sheets
Restaurant
Suite Room, Non Smoking | Bathroom | Separate tub and shower, hydromassage showerhead, free toiletries
Desk, laptop workspace, iron/ironing board, bed sheets
Hallway

Reviews

8.2 out of 10
Very good

Popular amenities

  • Hot tub
  • Restaurant
  • Air conditioning
  • Breakfast available
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
4-3-7, Kumochi-cho, Chuo-ku, Kobe, Hyogo, 651-0056
  • Place, Takenaka Carpentry Tools Museum
    ‪1 min walk‬
  • Place, Shin-Kobe Ropeway
    ‪7 min walk‬
  • Place, Kobe Nunobiki Herb Garden
    ‪20 min walk‬
  • Airport, Osaka (KIX-Kansai Intl.)
    ‪116 min drive‬

Room options

View all photos for Semi Double Room, Non Smoking

Desk, laptop workspace, iron/ironing board, bed sheets

Semi Double Room, Non Smoking

  • 138 sq ft
  • 1 bedroom
  • Sleeps 1
  • 1 Large Twin Bed

View all photos for Suite Room, Non Smoking

Desk, laptop workspace, iron/ironing board, bed sheets

Suite Room, Non Smoking

  • Sleeps 6
  • 2 Large Twin Beds and 4 Twin Futons

View all photos for Junior Suite Room, Non Smoking

Junior Suite Room, Non Smoking | Desk, laptop workspace, iron/ironing board, bed sheets

Junior Suite Room, Non Smoking

  • Sleeps 4
  • 2 Large Twin Beds and 2 Twin Futons

View all photos for Modern Style Twin Room, Non Smoking

Modern Style Twin Room, Non Smoking | Desk, laptop workspace, iron/ironing board, bed sheets

Modern Style Twin Room, Non Smoking

8.8 out of 10
Excellent
(3 reviews)
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Futon

View all photos for Modern Style Double Room, Non Smoking

Modern Style Double Room, Non Smoking | Desk, laptop workspace, iron/ironing board, bed sheets

Modern Style Double Room, Non Smoking

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

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About the neighborhood

Kobe

With a stay at Hotel ISAGO Kobe in Kobe (Chuo Ward), you'll be a 4-minute drive from Meriken Park and 5 minutes from Kobe Harborland. .This hotel is 2.6 mi (4.2 km) from Kobe Anpanman Children's Museum & Mall and 2.7 mi (4.3 km) from Port of Kobe.

What's nearby

  • Takenaka Carpentry Tools Museum - 1 min walk - 0.1 miles
  • Shin-Kobe Ropeway - 7 min walk - 0.4 miles
  • Kitano Ijinkan Street - 11 min walk - 0.6 miles
  • Kobe Nunobiki Herb Garden - 20 min walk - 1.0 mile
  • Motomachi Shopping Street - 6 min drive - 2.7 miles

Getting around

  • Shinkobe Station - 4 min walk
  • Kobe Kasuganomichi Station - 12 min walk
  • Kansai Intl. Airport (KIX) - 79 min drive

Restaurants

  • ‪珈琲屋OB 新神戸店 - ‬6 min walk
  • ‪和黒 新神戸店 - ‬6 min walk
  • ‪“Ｇ”線 - ‬7 min walk
  • ‪神戸ビーフ館 - ‬6 min walk
  • ‪鉄板焼 ねいろ - ‬7 min walk

About this property

Hotel ISAGO Kobe

Hotel ISAGO Kobe offers 22 air-conditioned accommodations with slippers and hair dryers. Digital television is provided.

Bathrooms include separate bathtubs and showers with hydromassage showerheads, bidets, complimentary toiletries, and toothbrushes and toothpaste. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include a hot tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen) and a yukata (Japanese robe). These services feature separate men and women areas. There are hot springs on site.
Make yourself at home in one of the 22 air-conditioned guestrooms. Digital television is provided for your entertainment. Private bathrooms with separate bathtubs and showers feature complimentary toiletries and bidets. Conveniences include phones, as well as desks and electric kettles.
Don't miss out on recreational opportunities including hot springs and a hot tub. Additional features at this hotel include complimentary wireless internet access, a banquet hall, and a vending machine.
Enjoy a satisfying meal at Kocho serving guests of Hotel ISAGO Kobe. Local cuisine breakfasts are available daily from 7 AM to 9 AM for a fee.
Featured amenities include a 24-hour front desk, luggage storage, and an elevator.
Local cuisine breakfasts are available for a surcharge and are served each morning between 7 AM and 9 AM.
Kocho - This restaurant specializes in Japanese cuisine.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily local cuisine breakfast available 7:00 AM to 9:00 AM for a fee: JPY 3,300 per person
  • A restaurant

Restaurants on site

  • Kocho

Things to do

  • Hot springs
  • Hot tub

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (daily)

Spa

  • Hot springs
  • Public indoor mineral hot springs (onsen)
  • Separate men/women areas in public bath
  • Yukata (Japanese robes)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 32-inch TV with digital channels

Food and drink

  • Electric kettle

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests booked in a Half Board rate plan must check-in by 7.15 PM to receive dinner. Advanced notice required for late check-in for guests with Half Board rate plans arriving after 7.15 PM.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 7 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for local cuisine breakfast: approximately JPY 3300 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities

Property is also known as

Hotel ISAGO
ISAGO Kobe
Hotel ISAGO Kobe Kobe
Hotel ISAGO Kobe Hotel
Hotel ISAGO Kobe Hotel Kobe

Hotel ISAGO Kobe Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 24 out of 64 reviews
Rating 8 - Good. 25 out of 64 reviews
Rating 6 - Okay. 11 out of 64 reviews
Rating 4 - Poor. 3 out of 64 reviews
Rating 2 - Terrible. 1 out of 64 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Linda

Liked: Cleanliness, property conditions & facilities
The hotel staff was very kind and helpful. The suite was spacious
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

ALI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great little hotel with very friendly staff. Excellent value with free natural Spa (hot water with healing powers emerging from the ground) and an excellent Japanese breakfast (see picture). A few minutes' walk from the bullet train station. Highly recommended.
Stayed 2 nights in Sep 2024
Verified

8/10 Good

Anita

Liked: Cleanliness, staff & service, property conditions & facilities

Hotel with natural hot spring

This hotel is hidden away in the residential area of Kobe, behind Kobe station. The staff is very accommodating, although there is a language barrier. There is a natural hot spring within the property and they asked you to pay 500 yen hot spring tax upon check in. There is a combination of japanese style room and western style room and it was slightly confusing to find our room as the identification was not clear and was not explained by reception upon check in. We stayed in a western style room, it was very small and it is fine if you are looking for a place to sleep for 1 night only.
Verified

6/10 Okay

Aki

Liked: Cleanliness, staff & service
お部屋は総じて綺麗でした 禁煙のはずなのに畳に焼けこげがあったのが残念（喫煙した人がおそらく悪いのでしょうが）臭いはなかったので、そこは大丈夫でした ゆっくり寝たいと思ったのですが、窓に障子だけだったため眩しくて寝ていられず仕方なく起きました それから、結構隣のお部屋の音が聞こえるのでそこは気になりました
Stayed 3 nights in Oct 2025
Verified

6/10 Okay

Hiroe

Liked: Staff & service
風呂が狭かった
Stayed 1 night in Oct 2025
Verified

8/10 Good

Moscato

Liked: Cleanliness, staff & service, property conditions & facilities
接客がとても良かったです。 他の人も書かれていましたが、お部屋も貸切風呂も思ってたよりも
Stayed 1 night in Sep 2025
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

風呂

部屋は和風ですが、寝床はベッドです。フロントで申し込めば、大浴場を借り切ることができます。 新神戸駅から近く、閑静な住宅街の中にあります。
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Kimie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
お風呂がもう少し大きいと良かったです。 部屋はとてもキレイで快適でした。
Stayed 1 night in Jun 2024
Verified

8/10 Good

MAMI

Liked: Cleanliness, staff & service, property conditions & facilities
素泊まりのため 値段がもう少し安かったら良かったかなそれ以外は満足です
Stayed 1 night in Jun 2024
Verified

8/10 Good

Daiga

Liked: Cleanliness, staff & service, property conditions & facilities
とても綺麗に清掃されていて良かったです。部屋のお風呂でほっこりする出会いがあってうれしかったです🐥
Stayed 1 night in Apr 2024
Verified

8/10 Good

Chie

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
冷暖房のエアコンが暖房使用に切りかわっていて、部屋がとても暑かった ホテル従業員の対応が親切でサービス良かったです、
Stayed 1 night in Oct 2022
Verified

8/10 Good

Verified traveler

Liked: Staff & service
部屋は狭いながら荷物を置くスペースもありお水も置いて下さってありとても良かったです。 ただ全体的に古さを感じました
Stayed 1 night in Nov 2019
Verified

4/10 Poor

akihiko

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
温泉なのに風呂が小さく、建物も古い。
Stayed 1 night in Oct 2019
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
新幹線の駅に近く静かでゆっくりリフレッシュできました。有難うございました。
Stayed 1 night in Jul 2019
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
とてもゆっくりさせて頂き、温泉もとても良かったです。ありがとうございました。
Stayed 1 night in Sep 2019
Verified

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
部屋の開け閉めがオートロックじゃないので、他の部屋の開け閉めの際、いちいちうるさい。
Stayed 1 night in Jul 2019
Verified

10/10 Excellent

Kenzo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

浴衣でのんびり朝ごはん

いつも使わせていただいています。スタッフも親切です。温泉も小さいながら、リラックスできます。新神戸駅から歩いて5分くらいなので、暑いとき、寒いとき、すぐに温泉につかれるのがありがたいです。季節の和食の朝食（バイキングではない）もおいしくいただいております。朝風呂の後、浴衣で朝ごはんが食べられるのがいいです。最近は、ビジネスホテルでは靴や着物に煩いところなどもありますが、朝風呂の後はやはり浴衣で過ごしたいものです。仕事でも観光でもいい宿だと思います。
Stayed 1 night in Jun 2019
Verified

10/10 Excellent

Kenzo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

温泉が気持ちいい

時々利用しています。温泉が気持ちいいです。お部屋もきれいです。朝ごはんもいろいろなお料理が少しずつ楽しめます。何度泊まっても飽きません。場所も新神戸から歩いて５分くらいですので、便利です。三ノ宮の繁華街まで地下鉄で１駅で、バスでいくなら停留所はホテルからすぐです。コンビニも近くて便利です。門限が１２時なので、夜遊びには注意が必要です。
Stayed 1 night in May 2019
Verified

10/10 Excellent

Kenzo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

和風のたたずまいの温泉旅館

深夜１２時近くの到着にもかかわらず、すぐにチェックインできて、１２時までのお風呂（温泉）を３０分ほど延長していただきました。朝ごはんも豪華で、ビジネスホテルのバイキングなどとは違って和風の趣があって、とてもいいと思います。
Stayed 3 nights in May 2019
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great! Would consider staying here again.
Stayed 1 night in Mar 2019
Verified

8/10 Good

masanori

Liked: Cleanliness, staff & service

ホテルの印象

最近のビジネスホテルにはない、旅館の趣きが有った。 場所が分かり辛かった。
Stayed 1 night in Dec 2018
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
こちらの急な要望にも丁寧にご対応頂きました。 また是非とも宿泊させていただきたいホテルでした。 全体の雰囲気は和のテイストで、とても落ち着く作りとなっています。たいへんおススメ！
Stayed 1 night in Dec 2018
Verified

8/10 Good

Mathieu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bon hotel proche gare de shinkansen.

Bon hotel, chambre propre, confortables et foctionelle mais absence de climatisation dans la mienne, les bains publiques sont assez petits malheureusement, le personnel est agréable mais tous ne pratique pas forcément l'anglais. Le petit déjeuner est de style japonais avec plein de petits "plats" est très bon. Le prix au final pour une personne seule est pour moi un peut trop élevé.
Stayed 1 night in Oct 2018
Verified

10/10 Excellent

Hiromi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

ビジネスひろ

フロントの方の対応が、とても温かくとても幸せな気分になりました。また朝食もとても美味しかったです。
Stayed 1 night in Oct 2018
Verified

8/10 Good

hidenori

Liked: Staff & service

たまには良いかも。

最寄駅からの距離はさほどないのですが、場所はわかりづらいです。 温泉は思っていたほど大きくはなかったのですが、混んでいなかったのでゆっくりと入れました。 また、朝食も旅館的なサービスで良かったです。
Stayed 1 night in Oct 2018