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ANA Crowne Plaza Kobe by IHG

5.0 star property

Choose dates to view prices

Photo gallery for ANA Crowne Plaza Kobe by IHG

7 restaurants; breakfast, lunch, and dinner served
7 restaurants; breakfast, lunch, and dinner served
Point of interest
Suite, 1 Bedroom, Club Lounge Access, City View (Up to 4 Adults) | In-room safe, desk, laptop workspace, blackout drapes
Indoor pool, open 9:00 AM to 7:00 PM, sun loungers

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Spa
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
The current price is $81
$73 nightly
$81 total
Jul 6 - Jul 7

Explore the area

View in a map
1-Chome, Kitano-cho, Chuo-ku, Kobe, Hyogo, 650-0002
  • Place, Shin-Kobe Ropeway
    ‪1 min walk‬
  • Place, Takenaka Carpentry Tools Museum
    ‪4 min walk‬
  • Place, Kitano Ijinkan Street
    ‪6 min walk‬
  • Airport, Osaka (KIX-Kansai Intl.)
    ‪116 min drive‬

Room options

View all photos for Standard Room, 2 Twin Beds, City View

Standard Room, 2 Twin Beds, City View | In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 2 Twin Beds, City View

8.8 out of 10
Excellent
(13 reviews)
  • City view
  • 237 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Standard Room, 1 Twin Bed, Smoking

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 1 Twin Bed, Smoking

10.0 out of 10
Exceptional
(1 review)
  • Mountain view
  • 161 sq ft
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

View all photos for Standard Room, 1 Queen Bed, City View

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 1 Queen Bed, City View

8.0 out of 10
Very good
(20 reviews)
  • City view
  • 237 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Standard Room, 1 Queen Bed, Club Lounge Access, City View

Standard Room, 1 Queen Bed, Club Lounge Access, City View | In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 1 Queen Bed, Club Lounge Access, City View

  • City view
  • 237 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Premium Room, 1 King Bed, City View

In-room safe, desk, laptop workspace, blackout drapes

Premium Room, 1 King Bed, City View

8.0 out of 10
Very good
(9 reviews)
  • City view
  • 334 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Premium Room, 2 Twin Beds, Smoking, City View (Trundle)

In-room safe, desk, laptop workspace, blackout drapes

Premium Room, 2 Twin Beds, Smoking, City View (Trundle)

  • City view
  • 334 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Twin Beds
  • Free WiFi

View all photos for Premium Room, 2 Double Beds, Club Lounge Access, City View

In-room safe, desk, laptop workspace, blackout drapes

Premium Room, 2 Double Beds, Club Lounge Access, City View

  • City view
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Premium Room, Multiple Beds, Smoking, City View

In-room safe, desk, laptop workspace, blackout drapes

Premium Room, Multiple Beds, Smoking, City View

  • City view
  • 334 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds and 1 Double Sofa Bed
  • Free WiFi

View all photos for Premium Room, 1 King Bed, Club Lounge Access, City View

In-room safe, desk, laptop workspace, blackout drapes

Premium Room, 1 King Bed, Club Lounge Access, City View

  • City view
  • 334 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 2 Twin Beds, Smoking, City View

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 2 Twin Beds, Smoking, City View

8.0 out of 10
Very good
(1 review)
  • City view
  • 237 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Premium Room, 2 Twin Beds, City View (Trundle Bed)

In-room safe, desk, laptop workspace, blackout drapes

Premium Room, 2 Twin Beds, City View (Trundle Bed)

9.4 out of 10
Exceptional
(3 reviews)
  • City view
  • 334 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Twin Beds
  • Free WiFi

View all photos for Standard Room, 1 Twin Bed

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 1 Twin Bed

8.2 out of 10
Very good
(10 reviews)
  • Mountain view
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

View all photos for Premium Room, 1 King Bed, Smoking, City View

In-room safe, desk, laptop workspace, blackout drapes

Premium Room, 1 King Bed, Smoking, City View

  • City view
  • 334 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 1 Queen Bed, Smoking, City View

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 1 Queen Bed, Smoking, City View

8.8 out of 10
Excellent
(3 reviews)
  • City view
  • 237 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Premium Room, 2 Twin Beds, Club Lounge Access, City View

In-room safe, desk, laptop workspace, blackout drapes

Premium Room, 2 Twin Beds, Club Lounge Access, City View

  • City view
  • 334 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Standard Room, 1 Double Bed

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 1 Double Bed

7.6 out of 10
Good
(14 reviews)
  • Mountain view
  • 194 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Standard Room, 1 Double Bed, Smoking

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 1 Double Bed, Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • Mountain view
  • 194 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Suite, 1 Bedroom, Club Lounge Access, Mountain View

In-room safe, desk, laptop workspace, blackout drapes

Suite, 1 Bedroom, Club Lounge Access, Mountain View

  • Mountain view
  • 377 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed
  • Free WiFi

View all photos for Premium Room, Multiple Beds, City View

In-room safe, desk, laptop workspace, blackout drapes

Premium Room, Multiple Beds, City View

8.0 out of 10
Very good
(1 review)
  • City view
  • 334 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed
  • Free WiFi

View all photos for Premium Room, 2 Double Beds, Smoking, City View

In-room safe, desk, laptop workspace, blackout drapes

Premium Room, 2 Double Beds, Smoking, City View

  • City view
  • 334 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds
  • Free WiFi

View all photos for Premium Room, 2 Twin Beds, City View

In-room safe, desk, laptop workspace, blackout drapes

Premium Room, 2 Twin Beds, City View

7.8 out of 10
Good
(6 reviews)
  • City view
  • 334 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Premium Room, 3 Twin Beds, City View

In-room safe, desk, laptop workspace, blackout drapes

Premium Room, 3 Twin Beds, City View

  • City view
  • 334 sq ft
  • 1 bedroom
  • Sleeps 3
  • 3 Twin Beds
  • Free WiFi

View all photos for Premium Room, 3 Twin Beds, Smoking, City View

In-room safe, desk, laptop workspace, blackout drapes

Premium Room, 3 Twin Beds, Smoking, City View

  • City view
  • 334 sq ft
  • 1 bedroom
  • Sleeps 3
  • 3 Twin Beds
  • Free WiFi

View all photos for Premium Room

In-room safe, desk, laptop workspace, blackout drapes

Premium Room

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 334 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Standard Room

In-room safe, desk, laptop workspace, blackout drapes

Standard Room

7.8 out of 10
Good
(9 reviews)
  • City view
  • 215 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Suite, 1 Bedroom, Club Lounge Access, City View (Up to 4 Adults)

Suite, 1 Bedroom, Club Lounge Access, City View (Up to 4 Adults) | In-room safe, desk, laptop workspace, blackout drapes

Suite, 1 Bedroom, Club Lounge Access, City View (Up to 4 Adults)

  • City view
  • 635 sq ft
  • Sleeps 4
  • 1 Twin Bed
  • Free WiFi

View all photos for Premium Room, 2 Twin Beds, Smoking, City View

In-room safe, desk, laptop workspace, blackout drapes

Premium Room, 2 Twin Beds, Smoking, City View

  • City view
  • 334 sq ft
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Suite, 1 Bedroom (Top Floor)

In-room safe, desk, laptop workspace, blackout drapes

Suite, 1 Bedroom (Top Floor)

  • City view
  • 538 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed
  • Free WiFi

View all photos for Suite, 2 Bedrooms, Club Lounge Access, City View

Suite, 2 Bedrooms, Club Lounge Access, City View | In-room safe, desk, laptop workspace, blackout drapes

Suite, 2 Bedrooms, Club Lounge Access, City View

  • City view
  • 818 sq ft
  • 1 bedroom
  • Sleeps 5
  • 1 Twin Bed
  • Free WiFi

View all photos for Premium Room, Multiple Beds, City View

In-room safe, desk, laptop workspace, blackout drapes

Premium Room, Multiple Beds, City View

8.4 out of 10
Very good
(21 reviews)
  • City view
  • 334 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds and 1 Double Sofa Bed
  • Free WiFi

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About the neighborhood

Kobe

With a stay at ANA Crowne Plaza Kobe by IHG in Kobe (Chuo Ward), you'll be steps from Shin-Kobe Ropeway and 7 minutes by foot from Takenaka Carpentry Tools Museum. .This luxury hotel is 1.3 mi (2.1 km) from Nunobiki Falls and 1.3 mi (2.1 km) from Kobe Ōji Zoo.

What's nearby

  • Shin-Kobe Ropeway - 1 min walk - 0.1 miles
  • Takenaka Carpentry Tools Museum - 4 min walk - 0.3 miles
  • Kitano Ijinkan Street - 6 min walk - 0.3 miles
  • Kobe Nunobiki Herb Garden - 4 min drive - 1.3 miles
  • Meriken Park - 5 min drive - 2.2 miles

Getting around

  • Shinkobe Station - 5 min walk
  • Kobe Kasuganomichi Station - 18 min walk
  • Kansai Intl. Airport (KIX) - 80 min drive

Restaurants

  • ‪珈琲屋OB 新神戸店 - ‬5 min walk
  • ‪和黒 新神戸店 - ‬5 min walk
  • ‪神戸ビーフ館 - ‬5 min walk
  • ‪こうべっこ - ‬8 min walk
  • ‪CoCo壱番屋 新神戸フラワーロード店 - ‬8 min walk

About this property

ANA Crowne Plaza Kobe by IHG

ANA Crowne Plaza Kobe by IHG offers 592 air-conditioned accommodations with safes and coffee/tea makers. A pillow menu is available. LCD televisions come with premium satellite channels and pay movies. Bathrooms include shower/tub combinations, slippers, bidets, and complimentary toiletries.

This Kobe hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and blackout drapes/curtains. Housekeeping is offered daily and in-room massages can be requested.

Recreational amenities at the hotel include an indoor pool, a sauna, and a fitness center.

Children under 12 years old are not allowed in the swimming pool without adult supervision. Guests under 18 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Bei Charme. Services include massages. The spa is open daily.
Make yourself at home in one of the 592 air-conditioned rooms featuring refrigerators and LCD televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and bidets. Conveniences include phones, as well as safes and desks.
Relax at the full-service spa, where you can enjoy massages. If you're looking for recreational opportunities, you'll find an indoor pool, a sauna, and a fitness center. This hotel also features complimentary wireless internet access, concierge services, and gift shops/newsstands.
Enjoy Italian cuisine at Restaurant & Bar LEVEL 36, one of the hotel's 7 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink at one of the 3 bars/lounges. Buffet breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. This hotel has 23 meeting rooms available for events. A roundtrip airport shuttle is provided for a surcharge at scheduled times, and self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Restaurant & Bar LEVEL 36 - This restaurant specializes in Italian cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar.
Kyoto Cuisine TANKUMA - Onsite restaurant. Open daily.
Japanese KOBE NADAMAN - This restaurant specializes in Japanese cuisine and serves lunch and dinner. Open daily.
Teppanyaki KITANO - This restaurant serves lunch and dinner. Open daily.
Casual Dining THE TERRACE - This restaurant serves breakfast, lunch, and dinner. Open daily.
Late night fare is available from 24-hour room service.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge) from 1:00 PM to 5:00 PM at scheduled times
  • Self parking on site (JPY 1,500 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: JPY 3,600 for adults and JPY 1,800 for children
  • 3 bars/lounges
  • 7 restaurants
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • Casual Dining THE TERRACE
  • Japanese KOBE NADAMAN
  • Kyoto Cuisine TANKUMA
  • Restaurant & Bar LEVEL 36
  • Teppanyaki KITANO

Things to do

  • Art gallery
  • Full-service spa
  • Gym
  • Indoor pool
  • Indoor pool (guest access)
  • Sauna
  • Shopping mall

Family friendly

  • Children's toys
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 23 meeting rooms
  • Coworking space

Outdoors

  • Garden
  • Pool loungers

Full-service spa

  • In-room massages
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Elevator
  • Thin carpet in room
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways
  • Wheelchairs on site

More

  • 1 building
  • 37 floors
  • Ballroom
  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Blackout drapes
  • Pillow menu

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with premium satellite channels
  • Pay movies

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Renovations and closures

The property will be renovating from November 11 2025 to September 30 2026 (completion date subject to change). The following areas are affected:
  • Exterior
Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for JPY 2300 per night

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately JPY 3600 for adults and JPY 1800 for children
  • Airport shuttle fee: JPY 2200 per person (one-way)
  • Self parking fee: JPY 1500 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: JPY 2300 per night
  • Pool fee: JPY 2640 per person per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 9:00 AM to 7:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Guests under 18 years old are not allowed in the fitness facility, and guests under 12 years old are only allowed in the swimming pool with adult supervision
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

ANA Crowne Plaza Kobe
ANA Kobe
Crowne Plaza ANA Hotel Kobe
Crowne Plaza ANA Kobe
Crowne Plaza Kobe
Kobe ANA Crowne Plaza
Kobe Crowne Plaza
Ana Crowne Plaza Kobe Hotel Kobe
Crowne Plaza ANA Kobe Hotel

ANA Crowne Plaza Kobe by IHG Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 489 out of 1000 reviews
Rating 8 - Good. 316 out of 1000 reviews
Rating 6 - Okay. 117 out of 1000 reviews
Rating 4 - Poor. 53 out of 1000 reviews
Rating 2 - Terrible. 25 out of 1000 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Dinu

Liked: Cleanliness, amenities, property conditions & facilities
Great stay! Excellent location, wonderful room, great breakfast, very helpful staff. A truly pleasant experience.
Stayed 7 nights in Jan 2026
Verified

10/10 Excellent

Hsiao Charlene L

Liked: Cleanliness, staff & service, amenities
Staffs were super friendly and knowledgeable Giving excellent advices for where to tour around and how to get to places
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Kenneth

Liked: Cleanliness, amenities, property conditions & facilities
Very happy with the hotel, breakfast was outstanding, such a vast selection to choice from. The location is ideal for travelling beyond Kobe, the Shin- Kobe line is directly below the hotel.
Stayed 7 nights in Feb 2026
Verified

10/10 Excellent

Susan

Liked: Cleanliness, property conditions & facilities
Wonderful hotel, with many choices of activities, etc to do.
Stayed 1 night in Nov 2025
Verified

8/10 Good

Philip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good breakfast spread and spacious dinning hall. Service was excellent.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Very good hotel
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

alexander

Liked: Cleanliness, staff & service, amenities
Everything was top notch
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

MENGLING

Liked: Cleanliness, amenities, property conditions & facilities
Even though the interior is not trendy and renovated, it's clean and quiet. A good place to rest after a long trip
Stayed 5 nights in Dec 2025
Verified

10/10 Excellent

Susan

Liked: Cleanliness, amenities, property conditions & facilities
Everything was fantastic!
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Mariko

Liked: Cleanliness, amenities, property conditions & facilities
Location, Clean Room and friendly staff are excellent. The breakfast was amazing!! Thank you.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Rowena

Liked: Cleanliness, amenities, property conditions & facilities
The staff were very friendly, the room was spotless and the bed very comfortable. The bathroom was fine - a great shower - if a little bit dated. The location was absolutely perfect...steps from the shinkansen station and an easy walk to downtown.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Hotel and hard working staff.
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was really good
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place for business travel. Step off of train right to your comfortable room. Excellent buffet breakfast and great room service. Always has been a “10” in my 20 years of traveling to Kobe…
Stayed 1 night in Dec 2025
Verified

8/10 Good

Robert J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient location and very helpful staff.
Stayed 1 night in May 2025
Verified

8/10 Good

Panagiota

Liked: Cleanliness, staff & service, amenities
Spacious and clean bathroom, a little uncomfortable pillows and tasty complementary coffee in the room!
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Jordan

Liked: Cleanliness, amenities, property conditions & facilities
Excellent location. Can’t get any closer to shin-Kobe station. Has underground grocery and 100 yen store. Nunobiki falls and the Herb Garden are right around the corner. Staff were super friendly and helpful, and even helped us reserve dinners and tickets to events.
Stayed 6 nights in Dec 2025
Verified

8/10 Good

Gillian

Liked: Cleanliness, amenities, property conditions & facilities
Location is great - right next to Shin Kobe station - don’t worry you can’t hear a thing - Also right next to cable car to the herb garden -a must do trip Good access to shops restaurants Liked the hotel tea lounge Did not like smell of smoking in corridors / room
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Lesia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean hotel and rooms. Older building. Staff was excellent! I would definitely stay there again. Close to train station, restaurants and other activities!
Stayed 3 nights in Aug 2025
Verified

10/10 Excellent

Anson

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great for my family of 4.
Rope way
Animal kingdom
Animal kingdom
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, property conditions & facilities
We loved the breakfast and complimentary beverages during the day. We had a beautiful view from our room too
Stayed 3 nights in Apr 2025
Verified

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the breakfast spread!
Stayed 4 nights in Jan 2025
Verified

10/10 Excellent

Milad

Liked: Cleanliness, staff & service, property conditions & facilities
It was a great place, close to the subway.
Stayed 4 nights in Feb 2025
Verified

4/10 Poor

Dokyun

Disliked: Staff & service, amenities, property conditions & facilities
Saturday room rate was crazy.
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Mackenzy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great time!
Stayed 1 night in May 2025