Tru by Hilton Knoxville West Turkey Creek

Property class: 2.5

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Photo gallery for Tru by Hilton Knoxville West Turkey Creek

A modern hotel with a prominent 'tru by Hilton' sign, multiple floors, and a well-lit entrance.
A modern lounge area with seating, a reception desk, and large windows.
A modern lounge area with a blue sofa, colorful pillows, and a wooden table.
A modern kitchen area with a long counter, bar stools, and a refrigerator stocked with beverages.
A retail display with various snacks and beverages, including a section for local items and a suggestion to ask for sundries at the front desk.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet friendly
  • Parking included
  • Free WiFi
  • Gym
  • Business services
The current price is $108
$91 nightly
$108 total
Total with taxes and fees
Nov 16 - Nov 17

Explore the area

View in a map
380 Lovell Road, Knoxville, TN, 37934
  • Place, Turkey Creek Shopping Center
    ‪9 min walk‬
  • Place, Regal Pinnacle
    ‪2 min drive‬
  • Place, University of Tennessee
    ‪15 min drive‬
  • Airport, Knoxville, TN (TYS-McGhee Tyson)
    ‪18 min drive‬

Room options

Room, 1 King Bed

8.6 out of 10
Excellent
(60 reviews)
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Mobility Accessible (Roll-In Shower)

9.6 out of 10
Exceptional
(11 reviews)
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Hearing Accessible (Hearing)

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds

9.2 out of 10
Wonderful
(36 reviews)
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Mobility Accessible (Roll-In Shower)

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible (Roll-In Shower, Mobility & Hearing)

  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Hearing Accessible (Hearing)

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 4
  • 2 Queen Beds

Similar properties

About the neighborhood

Knoxville

With a stay at Tru by Hilton Knoxville West Turkey Creek in Knoxville (Knoxville West), you'll be within a 5-minute drive of Turkey Creek Shopping Center and Tennova Hospitalist Group. .This hotel is 13.5 mi (21.8 km) from University of Tennessee and 1.5 mi (2.4 km) from Sir Goony’s.

What's nearby

  • Turkey Creek Shopping Center - 9 min walk - 0.5 miles
  • Regal Pinnacle - 2 min drive - 1.7 miles
  • University of Tennessee - 15 min drive - 16.3 miles
  • Thompson–Boling Arena - 17 min drive - 16.9 miles
  • Neyland Stadium - 17 min drive - 16.9 miles

Getting around

  • McGhee Tyson Airport (TYS) - 19 min drive

Restaurants

  • ‪Chick-fil-A - ‬19 min walk
  • ‪Whataburger - ‬3 min drive
  • ‪McDonald's - ‬5 min walk
  • ‪Cook Out - ‬20 min walk
  • ‪Texas Roadhouse - ‬17 min walk

About this property

Tru by Hilton Knoxville West Turkey Creek

Tru by Hilton Knoxville West Turkey Creek offers 80 accommodations. Flat-screen televisions come with cable channels.

Bathrooms include bathtubs or showers. Guests can surf the web using the complimentary wireless Internet access.

Recreational amenities at the hotel include a fitness center.
Stay in one of 80 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms with bathtubs or showers are provided.
Enjoy the recreation opportunities such as a fitness center or make use of other amenities including complimentary wireless internet access.
A complimentary breakfast is included.
Featured amenities include a business center, a 24-hour front desk, and luggage storage. Free self parking is available onsite.
A complimentary breakfast is offered.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free breakfast available

Things to do

  • Gym

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Business services

  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • Built in 2020
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bed sheets provided

Bathroom

  • Bathtub or shower
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

More

  • Desk
  • Heating

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

  • American Express
  • Discover
  • JCB International
  • Mastercard
  • Visa

Important information

Optional extras

  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

TRU Knoxville West Turkey Creek
Tru by Hilton Knoxville West Turkey Creek Hotel
Tru by Hilton Knoxville West Turkey Creek Farragut
Tru by Hilton Knoxville West Turkey Creek Hotel Farragut

Tru by Hilton Knoxville West Turkey Creek Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 468 out of 821 reviews
Rating 8 - Good. 156 out of 821 reviews
Rating 6 - Okay. 98 out of 821 reviews
Rating 4 - Poor. 51 out of 821 reviews
Rating 2 - Terrible. 48 out of 821 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and staff was great.
Stayed 2 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cozy rooms Good amenity I wish there is microwave in the room
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms, friendly staff, great location, and a good complimentary breakfast. The hotel was quiet, comfortable, and conveniently located near restaurants and shopping. We had a wonderful stay and would definitely return!
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good environment
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay! Would definitely book again!
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This Tru Hilton was perfect for me. I needed a simple, clean safe spot to stay on a road trip when traveling alone. I would definitely stay here again and it has made me want to see out other Tru Hilton locations. Bonus - great coffee!
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great rooms would definitely recommend they add microwaves to the room would stay there more often on my business trips
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was nice and staff was nice.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our first experience at TRU and it was very comfortable.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My daughter had to attend her orientation at southwest college. The hotel was really close to college and everything was perfect
Stayed 5 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was very clean and organized. Our room was mostly clean. The shower though had visible dirt.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked the breakfast
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and their mattress are comfy! This hotel doesn’t break the bank and gives good quality stay and services
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very clean and comfortable. The breakfast was very good and staff was very friendly. This location is halfway for our travel to North Carolina to see family. We will definitely make this a stopping point in the future!
Stayed 1 night in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stay.
Stayed 1 night in Nov 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and quiet
Stayed 1 night in May 2026
Verified review

6/10 Okay

No comments
Stayed 1 night in Jul 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel is located next to a highway ramp and the noise is unbearable so if you’re a lite sleeper be warned.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
It was great!
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay at an affordable price
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness
Breakfast was good, our room was clean, staff were courteous & parking was good although we didn’t have a vehicle, some of my friends who also stayed at the hotel did. Overall, great experience.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Very nice amenities, clean, and friendly staff
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Yes room was clean and staff was great
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great stop for our drive between Florida and Michigan. We’ve stopped here a few times and we’ve always enjoyed our stay. This time we were on the fourth floor last room on the highway side, it was pretty noisy in the room from the highway noise. So next time we do stay, I would ask for a room at the other end of the hotel.
Stayed 1 night in Apr 2026