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Tru by Hilton Alcoa Knoxville Airport

2.5 star property

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Photo gallery for Tru by Hilton Alcoa Knoxville Airport

Reception
Reception
Lobby
Individually decorated, individually furnished, desk, free WiFi
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
125 FURROW WAY, Alcoa, TN, 37701
  • Place, Fort Loudoun Lake
    ‪5 min drive‬
  • Place, Capitol Theatre
    ‪6 min drive‬
  • Place, Foothills Mall
    ‪6 min drive‬
  • Airport, Knoxville, TN (TYS-McGhee Tyson)
    ‪10 min walk‬

Room options

View all photos for Room, 1 King Bed

Room, 1 King Bed | Individually decorated, individually furnished, desk, free WiFi

Room, 1 King Bed

8.8 out of 10
Excellent
(38 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

Room, 1 King Bed, Accessible (Roll-In Shower) | Individually decorated, individually furnished, desk, free WiFi

Room, 1 King Bed, Accessible (Roll-In Shower)

9.0 out of 10
Wonderful
(6 reviews)
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Roll-In Shower, Mobility & Hearing)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Hearing)

Room, 1 King Bed, Accessible (Hearing) | Individually decorated, individually furnished, desk, free WiFi

Room, 1 King Bed, Accessible (Hearing)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds | Individually decorated, individually furnished, desk, free WiFi

Room, 2 Queen Beds

9.0 out of 10
Wonderful
(24 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Roll-In Shower)

Room, 2 Queen Beds, Accessible (Roll-In Shower) | Individually decorated, individually furnished, desk, free WiFi

Room, 2 Queen Beds, Accessible (Roll-In Shower)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

Room, 2 Queen Beds, Accessible (Hearing) | Individually decorated, individually furnished, desk, free WiFi

Room, 2 Queen Beds, Accessible (Hearing)

  • Sleeps 4
  • 2 Queen Beds

King Room

  • Sleeps 2

King Room-Hearing Accessible

  • Sleeps 2

King Room with Roll-in Shower-Mobility Accessible

  • Sleeps 2

View all photos for Guest Room With 1 King Bed, Roll-in Shower-Mobility/Hearing Accessible

Individually decorated, individually furnished, desk, free WiFi

Guest Room With 1 King Bed, Roll-in Shower-Mobility/Hearing Accessible

  • Sleeps 2

2 Queen Beds Room

  • Sleeps 4

Room with Two Queen Beds-Hearing Accessible

  • Sleeps 4

Guest Room With 2 Queen Beds And Mobility Accessible Roll-in Shower

  • Sleeps 4

Similar properties

Exterior
Holiday Inn Express & Suites Alcoa (Knoxville Airport) by IHG
  • Pool
  • Breakfast included
  • Free airport shuttle
  • Pet friendly
4.3 out of 5, Excellent, 752 reviews
$93 nightly
The price is $110
Dec 30 - Dec 31
Total with taxes and fees
Holiday Inn Express & Suites Alcoa (Knoxville Airport) by IHG

About the neighborhood

Alcoa

With a stay at Tru by Hilton Alcoa Knoxville Airport in Alcoa, you'll be within a 15-minute drive of University of Tennessee and Thompson–Boling Arena. .This hotel is 23.4 mi (37.6 km) from Great Smoky Mountains National Park and 11.7 mi (18.8 km) from Neyland Stadium.

What's nearby

  • Covenant Health - 4 min drive - 4.0 miles
  • Fort Loudoun Lake - 5 min drive - 4.8 miles
  • Capitol Theatre - 6 min drive - 4.7 miles
  • Foothills Mall - 6 min drive - 5.7 miles
  • Maryville College - 8 min drive - 5.3 miles

Getting around

  • McGhee Tyson Airport (TYS) - 2 min drive

Restaurants

  • ‪Ruby Tuesday - ‬4 min drive
  • ‪Texas Roadhouse - ‬4 min drive
  • ‪Starbucks - ‬4 min walk
  • ‪Swig - ‬4 min drive
  • ‪Kickback Jack’s - ‬3 min drive

About this property

Tru by Hilton Alcoa Knoxville Airport

Hotel in Alcoa with free breakfast and a fitness center
Guest accommodations at Tru by Hilton Alcoa Knoxville Airport offer air conditioning. Rooms open to balconies. These individually decorated and furnished accommodations include desks. Flat-screen televisions come with cable channels. Guests can surf the web using the complimentary wireless Internet access.
Recreational amenities at the hotel include a fitness center.
Make yourself at home in one of the air-conditioned rooms featuring flat-screen televisions. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment.
Enjoy the recreation opportunities such as a fitness center or make use of other amenities including complimentary wireless internet access.
A complimentary on-the-go breakfast is included.
Featured amenities include a business center, a 24-hour front desk, and a safe deposit box at the front desk. Free self parking is available onsite.
Guests are offered a complimentary on-the-go breakfast.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite self parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free on-the-go breakfast

Things to do

  • Gym

Conveniences

  • 24-hour front desk
  • Safe at front desk

Business services

  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

More

  • Air conditioning
  • Desk
  • Individual decor
  • Individual furnishings

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:30 PM
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Tru By Hilton Alcoa Knoxville
TRU BY Hilton Alcoa Knoxville Airport Hotel
TRU BY Hilton Alcoa Knoxville Airport ALCOA
TRU BY Hilton Alcoa Knoxville Airport Hotel ALCOA

Tru by Hilton Alcoa Knoxville Airport Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 391 out of 646 reviews
Rating 8 - Good. 134 out of 646 reviews
Rating 6 - Okay. 62 out of 646 reviews
Rating 4 - Poor. 32 out of 646 reviews
Rating 2 - Terrible. 27 out of 646 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

2/10 Terrible

Jennifer

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Reservation Cancelled by Hotel

When I arrived at midnight I was told they cancelled my reservation. No explanation as to why and I was never notified. The hotel was full and no rooms available. They were not able to assist or provide any help.
Stayed 1 night in Sep 2025

10/10 Excellent

Sara, MIAMI

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel looks brand new. Catching the shuttle was very easy from TYS and it literally across the street from the airport. Perfect, if you have to catch a five am flight the next morning. Customer service was excellent. Only a five minute uber ride from restaurand shopping.
Stayed 1 night in Sep 2025

6/10 Okay

Josh

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Property seemed updated, but had a moldy smell and water damage on 2nd floor where we were staying. Staff was friendly, property was clean other than damage and smell from it.
Stayed 1 night in Sep 2025

6/10 Okay

Pamela

Stayed 1 night in Sep 2025

10/10 Excellent

Peter

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Danilo

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

2/10 Terrible

Ms

Disliked: Cleanliness, staff & service
Stayed 1 night in Aug 2025

8/10 Good

Renee

Liked: Cleanliness, property conditions & facilities, room comfort

Daily cleaning? No

Some of the staff hang out on the left side of the building , strong smell of THC from time to time. Cleaning staff have their pants down to the bottom of their ass and underwear showing. Kind of gangster/tug like. Not the type of person I feel comfortable with the key to my room for cleaning…. Otherwise accommodating were heat. Front desk night girl Friday, sat and Sunday was great. Very sweet and helpful Also when is it not normal to have a daily cleaning? Would like to have know that before throwing towels on floor!
Stayed 3 nights in Aug 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The bed was very soft. That was the only thing I didn't like.
Stayed 1 night in Aug 2025

10/10 Excellent

Aleta

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff.
Stayed 1 night in Aug 2025

10/10 Excellent

Jayde

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service and easy check in /check out transactions
Stayed 1 night in Aug 2025

8/10 Good

Wayne

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast
Stayed 3 nights in May 2025

10/10 Excellent

David

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We were greeted with friendliness and an immediate willingness to help with anything we need.
Stayed 1 night in Aug 2025

10/10 Excellent

Joseph

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a nice room!!!
Stayed 1 night in Aug 2025

4/10 Poor

Grant

Traveled with family
Liked: Staff & service
Disliked: Cleanliness

Disappointed

Room was not clean and smelled sour but the service was excellent and everyone was friendly land helpful, we did not complain because we were only there for one night
Stayed 1 night in Aug 2025

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The hotel itself is fine. Found the room to be clean and the breakfast was good. The check-in process is slow, the person on duty couldn't get keys made properly and kept trying to just use the "master key" to open our door. I feel like making a key that will work is pretty basic. We didn't like the fact that she wanted us to wait for a key to be made while we were at dinner, especially when referencing the master key so much. We weren't the only ones having a hard time getting a key made either. The whole staff seems negative, bickers and doesn't want to be there. I understand everyone has bad days but just based off overheard, not quiet, conversations it's a problem.
Stayed 1 night in Aug 2025

10/10 Excellent

Melissa

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
This hotel was clean and comfortable. The staff was friendly. The only downfall is the highway that it is on is super busy and it’s very difficult and unsafe to try to pull out. There are no stop lights close by to break up the traffic to make it safe to pull out. Otherwise a great hotel.
Stayed 1 night in Aug 2025

8/10 Good

Tommy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

6/10 Okay

Chris

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Hotel was fine but computer to badge door pass was out on one computer, one elevator was out and the air conditioning in the hallway was out. Needs some maintenance.
Stayed 1 night in Aug 2025

10/10 Excellent

Pam

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were just staying over night because we had an early morning flight. Everyone was so nice and accommodating! we got a great nights sleep, and a quick shuttle ride at 5:45 am! Liked the restaurant next door as well!
Stayed 1 night in Jul 2025

10/10 Excellent

Rhonda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Super comfortable bed

I was so excited to be at a hotel that had an amazing bed, comfy sheets and pillows. The air conditioner kept me nice and cool. Shower was great! No coffee in room but free coffee downstairs 24 hours. I will definitely stay here again!
Stayed 1 night in Jul 2025

10/10 Excellent

Melanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First time staying but not the last. Many amenities, both in the room and in the lobby. Very clean and comfortable room.
Stayed 2 nights in Jul 2025

10/10 Excellent

Brenda

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Jul 2025

8/10 Good

Denny

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025