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Mainstay Suites Knoxville Airport

Star Rating
2.5 out of 5

Information

Reviews

3.8 / 5Good
267 reviews

Amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Free Parking

Map

What's nearby

  • Popular Location
    Palace Theater
    5 min drive
  • Popular Location
    Capitol Theatre
    5 min drive
  • Popular Location
    Maryville College
    5 min drive
  • Airport
    Knoxville, TN (TYS-McGhee Tyson)
    5 min drive

Choose dates to view prices

Book online or call:

1-844-709-7928
  • Suite, 1 Queen Bed, Non Smoking

    Room Amenities

    • Sleeps 4
    • 1 Queen Bed
    More details
  • Suite, 1 Queen Bed with Sofa bed, Non Smoking

    Room Amenities

    • Sleeps 4
    • 1 Queen Bed and 1 Double Sofa Bed
    More details
  • Suite, Non Smoking

    Room Amenities

    • Sleeps 6
    • 2 Double Beds OR 1 Double Sofa Bed
    More details

About this area

Alcoa

In the city center, Mainstay Suites Knoxville Airport is in an area with good airport proximity and shopping. West Town Mall and Turkey Creek Shopping Center are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Great Smoky Mountains National Park and Fort Loudoun Lake.

What's nearby

  • Popular Location
    Palace Theater - 5 min drive
  • Popular Location
    Capitol Theatre - 5 min drive
  • Popular Location
    Maryville College - 5 min drive
  • Popular Location
    Cades Cove Museum - 5 min drive
  • Popular Location
    Foothills Mall - 7 min drive

Getting around

  • Knoxville, TN (TYS-McGhee Tyson) - 5 min drive

About this property

Mainstay Suites Knoxville Airport

Hotel in Alcoa with free breakfast and free airport shuttle
A 24-hour fitness center, a 24-hour business center, and coffee/tea in a common area are available at this smoke-free hotel. Free full breakfast is provided, as well as free WiFi in public areas, free self parking, and a free airport shuttle. Additionally, a seasonal outdoor pool, conference space, and dry cleaning are onsite. All 81 rooms feature kitchens with refrigerators, stovetops, microwaves, and dishwashers. Free WiFi and sitting areas are standard, as are flat-screen TVs with cable channels. Weekly housekeeping is available.
Mainstay Suites Knoxville Airport offers 81 accommodations with safes and coffee/tea makers. Accommodations offer separate sitting areas. 32-inch flat-screen televisions come with premium cable channels. Kitchens offer full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.
Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided weekly.
Mainstay Suites Knoxville Airport features a 24-hour fitness center and a seasonal outdoor pool. A computer station is located on site and wired and wireless Internet access is complimentary. This hotel offers access to a 24-hour business center and a meeting room. A complimentary breakfast is offered each morning. A roundtrip airport shuttle is complimentary to guests (available 24 hours). This business-friendly hotel also offers barbecue grills, a vending machine, and gift shops/newsstands. Complimentary self parking is available on site. The property may provide extended parking privileges to guests after check-out (surcharge).
Mainstay Suites Knoxville Airport is a smoke-free property.
Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.
The recreational activities listed below are available either on site or nearby; fees may apply.

Policies

Check-in

Check-in between 3 PM - 7 AM
Minimum check-in age - 18

Special check-in instructions

24-hour airport shuttle service is available on request. Fees may apply. Contact the property in advance to get details.

Check-out

Check-out before noon
Express check-out

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 5 children stay free when using existing bedding.
  • Cribs (infant beds) are available for USD 10.00 per night.

Pets

  • Pets allowed for an extra charge of USD 25 per accommodation, per stay

Property payment types

American Express
Diners Club
Discover
JCB International
Mastercard
Visa

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Pet fee: USD 25 per accommodation, per stay
  • Weekly housekeeping provided; fees apply for additional cleaning
  • Crib (infant bed) fee: USD 10.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

We should mention

The seasonal pool will be open from May to October. Pool access available from 10 AM to 10 PM.

Property is also known as

  • Mainstay Suites Alcoa
  • Mainstay Suites Hotel Alcoa
  • Mainstay Suites Knoxville Airport Hotel
  • Mainstay Suites Hotel
  • Mainstay Suites
  • Mainstay Suites Knoxville
  • Mainstay Suites Knoxville Airport Hotel
  • Mainstay Suites Knoxville Airport Alcoa
  • Mainstay Suites Knoxville Airport Hotel Alcoa

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free self parking
  • Extended parking
  • Free 24-hour roundtrip airport shuttle
  • Airport shuttle on request

Food and drink

  • Free full breakfast available 6 AM–9:30 AM on weekdays and 7 AM–10 AM on weekends
  • Coffee/tea in common area(s)

Things to do

  • 24-hour fitness center
  • Bicycle rentals
  • Seasonal outdoor pool

Family friendly

  • Cribs/infant beds (surcharge)
  • Dry cleaning service
  • Full-sized refrigerator
  • Kitchen
  • Laundry facilities
  • Microwave
  • Seasonal outdoor pool

Conveniences

  • Elevator
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Vending machine

Guest services

  • 24-hour front desk
  • Dry cleaning service
  • Housekeeping (weekly)
  • Laundry facilities

Languages spoken

  • English

Business services

  • 24-hour business center
  • 1 meeting room
  • Computer station
  • Conference space

Outdoors

  • BBQ grill(s)
  • Pool sun loungers

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Braille signage

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Blackout drapes/curtains
  • Climate control (air conditioning)
  • Climate control (heating)
  • Cribs/infant beds (surcharge)
  • Linens

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/tub combination
  • Towels

Entertainment

  • 32-inch flat-screen TV
  • Cable channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Dishwasher
  • Kitchen
  • Microwave
  • Refrigerator
  • Stovetop

More

  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Separate sitting area

Nearby things to do

Activities

  • Cave exploring
  • Golfing
  • Hiking/biking trails
  • Mountain biking
  • Rock climbing
  • Ziplining

Frequently asked questions

5 - Excellent
86
4 - Good
101
3 - Okay
46
2 - Mediocre
19
1 - Poor
15
3.9
Cleanliness
4.1
Service and Staff
3.6
Amenities
3.7
Property condition

3/5

  • Liked: Room comfort

The hotel is nice.

Our trip was great. The hotel was a different story. The rooms safe wasn't usable cause some how the key was lost . The hotel keeps charging me for room charges of $94.00 a day and they say it's hotel.com and hotel.com says it's the hotel so now my bank has to straighten everything out . It's such a hassle . The hotel is nice and the rooms are decent. The front desk did try to fix the charges but couldn't.

Stayed 4 nights in Aug 2019

4/5 Good

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The property was clean, well-maintained, and quiet.

Stayed 2 nights in Aug 2019

4/5 Good

  • Liked: Cleanliness, property conditions & facilities, room comfort

Chillin’

Stay was great, skimmer on pool may need some work though...

Stayed 3 nights in Aug 2019

4/5 Good

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We liked the dining options so close to the hotel... The layout of our room was great! The pool is a little small. The breakfast options were very good.

Stayed 3 nights in Aug 2019

4/5 Good

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

It was clean and safe, the only thing I did not like is when I went to check out at 4 AM the front desk was empty!

Stayed 1 night in Aug 2019

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