- Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Im happy with the rooms and the surroundings. Friendly staff. There is no way to get hot water to make some tea (expected microwave).
Book online or call:1-844-709-7928
Located in Alcoa, M Star Hotel Alcoa is in an area with good airport proximity. Women's Basketball Hall of Fame and Tennessee Theatre are cultural highlights, and some of the area's notable landmarks include Sunsphere Tower and Market Square. Looking to enjoy an event or a game? See what's going on at Thompson–Boling Arena or Neyland Stadium.
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
This hotel was terrible. When we got to the hotel I was ready to shower, but the bathroom had no wash clothes. I went to the front desk and worker said he would send some to the room. While i was waiting I realized that instead of a king size bed, it was only a full. There was no fitted sheet,just a flat sheet on a nasty looking mattress. After waiting a half hour for a wash cloth, I called Hotels.com. I told them about the situation and she called the hotel, and they said it would be made right but i couldn't get my money back because I had prepaid at a special rate. I waited another half hour, no one showed up to try to make things right. So we packed up our stuff and took the key card back to the front desk and told him we wouldn't be staying because the room was terrible and not what I payed for.