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Embassy Suites by Hilton Knoxville West

Property class: 4

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Photo gallery for Embassy Suites by Hilton Knoxville West

An outdoor patio with wicker furniture, a central fire feature, and a modern building in the background.
A modern hotel with a flat roof, multiple floors, and a prominent 'Embassy Suites' sign.
A modern hotel lobby with a bar area, seating arrangements, and a large plant.
A modern restaurant with high tables, bar seating, and hanging pendant lights.
A modern living room with a fireplace, comfortable seating, a television, and a green wall with plants.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Hot tub
  • Pet friendly
  • Parking included
  • Free WiFi
The current price is $197
$172 nightly
$197 total
Total with taxes and fees
Sep 6 - Sep 7

Explore the area

View in a map
9621 Parkside Dr, Knoxville, TN, 37922
  • Place, Parkwest Medical Center
    ‪1 min drive‬
  • Place, Fort Loudoun Lake
    ‪3 min drive‬
  • Place, Turkey Creek Shopping Center
    ‪4 min drive‬
  • Airport, Knoxville, TN (TYS-McGhee Tyson)
    ‪17 min drive‬

Room options

View all photos for Studio King Size Bed

A hotel room with a bed, a sofa, an ottoman, a TV, and curtains.

Studio King Size Bed

  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Suite, One King Bed

A compact kitchen with a coffee maker, water bottles, a microwave, and a dishwasher.

Suite, One King Bed

9.6 out of 10
Exceptional
(20 reviews)
  • 375 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Suite, One King Bed

A compact kitchen with a coffee maker, water bottles, a microwave, and a dishwasher.

Suite, One King Bed

9.0 out of 10
Wonderful
(2 reviews)
  • 375 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Standard Suite, 1 King Bed (Mobility/Hearing, Roll-in Shower)

A compact kitchen with a coffee maker, water bottles, a microwave, and a dishwasher.

Standard Suite, 1 King Bed (Mobility/Hearing, Roll-in Shower)

  • 375 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Studio, One King Bed

A hotel room with a bed, a sofa, a TV, and a lamp.

Studio, One King Bed

8.6 out of 10
Excellent
(22 reviews)
  • 325 sq ft
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Studio, 1 King Bed, Accessible (Mobility/Hearing, Roll-in Shower)

A hotel room with a bed, a sofa, a TV, and a lamp.

Studio, 1 King Bed, Accessible (Mobility/Hearing, Roll-in Shower)

10.0 out of 10
Exceptional
(1 review)
  • 325 sq ft
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Suite, Two Queen Beds

A compact kitchen with a coffee maker, water bottles, a microwave, and a dishwasher.

Suite, Two Queen Beds

8.0 out of 10
Very good
(17 reviews)
  • 375 sq ft
  • Sleeps 5
  • 2 Queen Beds
  • Free WiFi

View all photos for Suite, Two Queen Beds

A compact kitchen with a coffee maker, water bottles, a microwave, and a dishwasher.

Suite, Two Queen Beds

  • 375 sq ft
  • Sleeps 5
  • 2 Queen Beds
  • Free WiFi

View all photos for Suite, 2 Queen Beds, Accessible (Mobility/Hearing, Roll-in Shower)

A compact kitchen with a coffee maker, water bottles, a microwave, and a dishwasher.

Suite, 2 Queen Beds, Accessible (Mobility/Hearing, Roll-in Shower)

  • 375 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds
  • Free WiFi

View all photos for Premium Suite, 1 King Bed

A hotel room with a bed, a sofa, a TV, and a lamp.

Premium Suite, 1 King Bed

8.8 out of 10
Excellent
(6 reviews)
  • 375 sq ft
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Premium Suite, 1 King Bed

A hotel kitchenette with a coffee maker, microwave, and a snack basket.

Premium Suite, 1 King Bed

10.0 out of 10
Exceptional
(3 reviews)
  • 375 sq ft
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Premium Suite, 2 Queen Beds

A hotel kitchenette with a coffee maker, microwave, and a snack basket.

Premium Suite, 2 Queen Beds

9.4 out of 10
Exceptional
(3 reviews)
  • 375 sq ft
  • Sleeps 5
  • 2 Queen Beds
  • Free WiFi

View all photos for Premium Studio, 1 King Bed, Accessible (Mobility/Hearing, Roll-in Shower)

A hotel room with a bed, a sofa, a TV, and a lamp.

Premium Studio, 1 King Bed, Accessible (Mobility/Hearing, Roll-in Shower)

  • 325 sq ft
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Suite, 1 King Bed, Accessible (Mobility/Hearing, Roll-in Shower)

A hotel kitchenette with a coffee maker, microwave, and a snack basket.

Suite, 1 King Bed, Accessible (Mobility/Hearing, Roll-in Shower)

10.0 out of 10
Exceptional
(1 review)
  • 375 sq ft
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Premium Suite, 2 Queen Beds, Accessible (Mobility/Hearing, Roll-in Shower)

A hotel kitchenette with a coffee maker, microwave, and a snack basket.

Premium Suite, 2 Queen Beds, Accessible (Mobility/Hearing, Roll-in Shower)

8.0 out of 10
Very good
(1 review)
  • 375 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds
  • Free WiFi

View all photos for King, Premium Suite

A hotel room with a bed, a door, a window with sheer curtains, a patterned carpet, and a wall-mounted lamp.

King, Premium Suite

  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Premium Suite, 2 Queen Beds

A hotel room with two beds, a desk with a lamp, a television, and a large window with curtains.

Premium Suite, 2 Queen Beds

  • Sleeps 5
  • 2 Queen Beds
  • Free WiFi

Similar properties

A modern lobby with a large sectional sofa, a wooden coffee table, and a marble floor.
Drury Inn & Suites Knoxville West
Knoxville West
  • Pool
  • Hot tub
  • Breakfast included
  • Pet friendly
4.8 out of 5, Exceptional, 1,383 reviews
$117 nightly
The price is $138
Aug 24 - Aug 25
Total with taxes and fees
Drury Inn & Suites Knoxville West

About the neighborhood

Knoxville

With a stay at Embassy Suites by Hilton Knoxville West in Knoxville (Knoxville West), you'll be within a 15-minute drive of University of Tennessee and Turkey Creek Shopping Center. .This hotel is 11.5 mi (18.6 km) from Knoxville Convention Center and 11.6 mi (18.7 km) from Neyland Stadium.

What's nearby

  • Parkwest Medical Center - 1 min drive - 0.5 miles
  • Fort Loudoun Lake - 3 min drive - 2.8 miles
  • Dead Horse Lake Golf Course - 3 min drive - 2.3 miles
  • Turkey Creek Shopping Center - 4 min drive - 3.8 miles
  • West Town Mall - 5 min drive - 4.3 miles

Getting around

  • McGhee Tyson Airport (TYS) - 18 min drive

Restaurants

  • ‪Taco Bell - ‬5 min drive
  • ‪McDonald's - ‬3 min drive
  • ‪Taco Bell - ‬5 min drive
  • ‪Dutch Bros Coffee - ‬3 min drive
  • ‪Bojangles' Famous Chicken 'n Biscuits - ‬5 min drive

About this property

Embassy Suites by Hilton Knoxville West

Embassy Suites by Hilton Knoxville West offers 142 air-conditioned accommodations with safes and coffee/tea makers. Beds feature premium bedding. Flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

This Knoxville hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.

Children under 14 years old are not allowed in the swimming pool, fitness facility, or hot tub without adult supervision. Guests under 16 years old are not allowed in the fitness facility.

Make yourself at home in one of the 142 air-conditioned rooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.
Enjoy a range of recreational amenities, including an indoor pool, a hot tub, and a sauna. Additional features at this hotel include complimentary wireless internet access, a television in a common area, and a banquet hall.
Enjoy American cuisine at Flying Spoons, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Mingle with other guests at the complimentary reception, held daily. A complimentary buffet breakfast is served on weekdays from 6:00 AM to 9:30 AM and on weekends from 7:00 AM to 10:30 AM.
Featured amenities include express check-out, a 24-hour front desk, and luggage storage. This hotel has 5 meeting rooms available for events. Free self parking is available onsite.
A complimentary buffet breakfast is served on weekdays between 6:00 AM and 9:30 AM and on weekends between 7:00 AM and 10:30 AM. A complimentary manager's reception is offered each day.
Flying Spoons - This restaurant specializes in American cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:30 AM on weekdays and 7:00 AM to 10:30 AM on weekends
  • A bar/lounge
  • A restaurant
  • Free daily manager's reception

Restaurants on site

  • Flying Spoons

Things to do

  • Gym
  • Hot tub
  • Indoor pool
  • Sauna
  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage

Guest services

  • Housekeeping (daily)

Business services

  • 5 meeting rooms

Outdoors

  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Assistive listening devices
  • Elevator (74 inch wide door)
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 6 floors
  • Banquet hall
  • Built in 2013
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: USD 75 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a smoke detector

We should mention

Pool access available from 6:00 AM to 11:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 16 years old are not allowed in the fitness facility, and guests under 14 years old are only allowed in the swimming pool, fitness facility, and hot tub with adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Embassy Suites Hotel Knoxville West
Embassy Suites Knoxville West
Embassy Suites Knoxville West Hotel
Embassy Suites Knoxville West
Embassy Suites by Hilton Knoxville West Hotel
Embassy Suites by Hilton Knoxville West Knoxville
Embassy Suites by Hilton Knoxville West Hotel Knoxville

Embassy Suites by Hilton Knoxville West Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 745 out of 1001 reviews
Rating 8 - Good. 161 out of 1001 reviews
Rating 6 - Okay. 56 out of 1001 reviews
Rating 4 - Poor. 19 out of 1001 reviews
Rating 2 - Terrible. 20 out of 1001 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Tammy-Billy

Liked: Cleanliness
Great place to stay.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Acoria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was outstanding
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Melanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was great and bar downstairs was very good as well
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and the happy hour was an unknown perk!
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff.Great facility plenty of amenities.Could breakfast
Stayed 11 nights in Apr 2026
Verified review

10/10 Excellent

jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Allison

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely experience! I would definitely stay again.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Sharon

We had a phenomenal stay at Embassy Suites! The staff was all so friendly and we enjoyed their outdoor patio where we could sit by a fire and enjoy a cocktail. Probably the best part of our stay was a very sweet man named Mort, who greeted us every morning at breakfast and cleared our dishes while making conversation and wishing us blessings!
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Mark Jay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay overall. Really enjoyed the daily breakfast.
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

LK

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed both the bar and breakfast. The Chef making the fresh hot breakfasts was very pleasant. The breakfast area was very clean.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Iglesia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it! Great place
Stayed 5 nights in Apr 2026
Verified review

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
breakfast was great.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have stayed here numerous times and we keep coming back. It's always excellent. The made to order omelettes at breakfast don't hurt!
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Megan

Liked: Cleanliness, staff & service, amenities
Great stay as always
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Dale

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was excellent with many options for any diet. Room was large and functional.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

John

Liked: Cleanliness, amenities, property conditions & facilities
Great room, great beds.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Wilhelm

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best Embassy’s I’ve stayed at. Excellent breakfast.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Ryan

Liked: Cleanliness, property conditions & facilities
Awesome hotel and great staff.
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

SHONDA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and property
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Joseph P.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Embassy Suites always sets & exceeds the standards for hotels. I only wish they were in more locations
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Katrina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was great, very spacious & clean. The hotel staff were very professional and accommodating. The bar/lounge area was full of people and the hotel had fantastic happy hour specials.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent experience. Everything was clean. Highly recommended
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The associates working at desk and the food area were excellent, especially the waitress we had to order a pizza and meal.. she was very kind and helpful… great visit and we wil stay again
Stayed 1 night in Mar 2026