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Embassy Suites by Hilton Knoxville West

4.0 star property

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Photo gallery for Embassy Suites by Hilton Knoxville West

Courtyard
Breakfast and dinner served, American cuisine
Exterior
Indoor pool, open 6:00 AM to 11:00 PM, sun loungers
Lobby

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Pet friendly
  • Parking included
  • Free WiFi
The current price is $174
$152 nightly
$174 total
Total with taxes and fees
May 10 - May 11

Explore the area

View in a map
9621 Parkside Dr, Knoxville, TN, 37922
  • Place, Parkwest Medical Center
    ‪1 min drive‬
  • Place, Dead Horse Lake Golf Course
    ‪3 min drive‬
  • Place, Turkey Creek Shopping Center
    ‪4 min drive‬
  • Airport, Knoxville, TN (TYS-McGhee Tyson)
    ‪17 min drive‬

Room options

View all photos for Suite, One King Bed

Minibar

Suite, One King Bed

9.6 out of 10
Exceptional
(17 reviews)
  • 375 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Suite, One King Bed

Minibar

Suite, One King Bed

9.0 out of 10
Wonderful
(2 reviews)
  • 375 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Standard Suite, 1 King Bed (Mobility/Hearing, Roll-in Shower)

Minibar

Standard Suite, 1 King Bed (Mobility/Hearing, Roll-in Shower)

  • 375 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Studio, One King Bed

Flat-screen TV

Studio, One King Bed

8.6 out of 10
Excellent
(21 reviews)
  • 325 sq ft
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Studio, 1 King Bed, Accessible (Mobility/Hearing, Roll-in Shower)

Flat-screen TV

Studio, 1 King Bed, Accessible (Mobility/Hearing, Roll-in Shower)

10.0 out of 10
Exceptional
(1 review)
  • 325 sq ft
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Suite, Two Queen Beds

Minibar

Suite, Two Queen Beds

8.0 out of 10
Very good
(16 reviews)
  • 375 sq ft
  • Sleeps 5
  • 2 Queen Beds
  • Free WiFi

View all photos for Suite, Two Queen Beds

Minibar

Suite, Two Queen Beds

  • 375 sq ft
  • Sleeps 5
  • 2 Queen Beds
  • Free WiFi

View all photos for Suite, 2 Queen Beds, Accessible (Mobility/Hearing, Roll-in Shower)

Minibar

Suite, 2 Queen Beds, Accessible (Mobility/Hearing, Roll-in Shower)

  • 375 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds
  • Free WiFi

View all photos for King, Premium Studio Suite

Flat-screen TV

King, Premium Studio Suite

8.8 out of 10
Excellent
(6 reviews)
  • 375 sq ft
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for King, Premium Suite

Minibar

King, Premium Suite

10.0 out of 10
Exceptional
(3 reviews)
  • 375 sq ft
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Premium Suite, 2 Queen Beds

Minibar

Premium Suite, 2 Queen Beds

9.4 out of 10
Exceptional
(3 reviews)
  • 375 sq ft
  • Sleeps 5
  • 2 Queen Beds
  • Free WiFi

View all photos for Premium Studio, 1 King Bed, Accessible (Mobility/Hearing, Roll-in Shower)

Flat-screen TV

Premium Studio, 1 King Bed, Accessible (Mobility/Hearing, Roll-in Shower)

  • 325 sq ft
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Suite, 1 King Bed, Accessible (Mobility/Hearing, Roll-in Shower)

Minibar

Suite, 1 King Bed, Accessible (Mobility/Hearing, Roll-in Shower)

10.0 out of 10
Exceptional
(1 review)
  • 375 sq ft
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Premium Suite, 2 Queen Beds, Accessible (Mobility/Hearing, Roll-in Shower)

Minibar

Premium Suite, 2 Queen Beds, Accessible (Mobility/Hearing, Roll-in Shower)

  • 375 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds
  • Free WiFi

1 Room Premium Studio Suite-1 King Bed-Nosmok

  • Sleeps 4
  • Free WiFi

1 King Bed-Studio 1 Room Suite-Nonsmoking

  • Sleeps 4
  • Free WiFi

Two-Room Premium King Suite-Non-Smoking

  • Sleeps 4
  • Free WiFi

Two-Room King Suite-Non-Smoking

  • Sleeps 4
  • Free WiFi

Two-Room Suite With 2 Queen Beds-Non-Smoking

  • Sleeps 5
  • Free WiFi

2 Room Suite With 1 King Bed-Mobility And Hearing Accessible Non-Smoking

  • Sleeps 4
  • Free WiFi

2 Room Premium Suite With 2 Queen Beds-Non Smoking

  • Sleeps 5
  • Free WiFi

Two-Room Suite-Pure Wellness With 1 King Bed

  • Sleeps 4
  • Free WiFi

Mobility Hearing Accessible 2 Room 2 Queen Suite

  • Sleeps 5
  • Free WiFi

Mobility Hearing Accessible Premium 2 Queen Suite with Roll in Shower

  • Sleeps 5
  • Free WiFi

Mobility Hearing Accessible Premium King Room with Roll in Shower

  • Sleeps 4
  • Free WiFi

Mobility Hearing Accessible Premium King Studio with Roll in Shower

  • Sleeps 4
  • Free WiFi

2 Room Pure Wellness 2 Queen Suite

  • Sleeps 5
  • Free WiFi

Mobility/Hearing Accessible Studio Suite King Roll-in Shower

  • Sleeps 4
  • Free WiFi

Similar properties

Lobby
Drury Inn & Suites Knoxville West
Knoxville West
  • Pool
  • Hot tub
  • Breakfast included
  • Pet friendly
4.8 out of 5, Exceptional, 1,258 reviews
$131 nightly
The price is $155
May 10 - May 11
Total with taxes and fees
Drury Inn & Suites Knoxville West

About the neighborhood

Knoxville

With a stay at Embassy Suites by Hilton Knoxville West in Knoxville (Knoxville West), you'll be within a 15-minute drive of University of Tennessee and Knoxville Convention Center. .This hotel is 11.6 mi (18.7 km) from Neyland Stadium and 11.8 mi (19 km) from Thompson–Boling Arena.

What's nearby

  • Parkwest Medical Center - 1 min drive - 0.5 miles
  • Dead Horse Lake Golf Course - 3 min drive - 2.3 miles
  • Fort Loudoun Lake - 4 min drive - 3.2 miles
  • Turkey Creek Shopping Center - 4 min drive - 3.8 miles
  • West Town Mall - 5 min drive - 4.3 miles

Getting around

  • McGhee Tyson Airport (TYS) - 18 min drive

Restaurants

  • ‪Chick-fil-A - ‬11 min walk
  • ‪Abridged Beer Company: World Headquarters - ‬19 min walk
  • ‪Cook Out - ‬3 min drive
  • ‪Cracker Barrel - ‬3 min drive
  • ‪McDonald's - ‬14 min walk

About this property

Embassy Suites by Hilton Knoxville West

Embassy Suites by Hilton Knoxville West offers 142 air-conditioned accommodations with safes and coffee/tea makers. Beds feature premium bedding. Flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

This Knoxville hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.

Children under 14 years old are not allowed in the swimming pool, fitness facility, or hot tub without adult supervision. Guests under 16 years old are not allowed in the fitness facility.

Make yourself at home in one of the 142 air-conditioned rooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.
Enjoy a range of recreational amenities, including an indoor pool, a hot tub, and a sauna. Additional features at this hotel include complimentary wireless internet access, a television in a common area, and a banquet hall.
Enjoy American cuisine at Flying Spoons, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Mingle with other guests at the complimentary reception, held daily. A complimentary buffet breakfast is served on weekdays from 6:00 AM to 9:30 AM and on weekends from 7:00 AM to 10:30 AM.
Featured amenities include express check-out, a 24-hour front desk, and luggage storage. This hotel has 5 meeting rooms available for events. Free self parking is available onsite.
A complimentary buffet breakfast is served on weekdays between 6:00 AM and 9:30 AM and on weekends between 7:00 AM and 10:30 AM. A complimentary manager's reception is offered each day.
Flying Spoons - This restaurant specializes in American cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:30 AM on weekdays and 7:00 AM to 10:30 AM on weekends
  • A bar/lounge
  • A restaurant
  • Free daily manager's reception

Restaurants on site

  • Flying Spoons

Things to do

  • Gym
  • Hot tub
  • Indoor pool
  • Sauna
  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage

Guest services

  • Housekeeping (daily)

Business services

  • 5 meeting rooms

Outdoors

  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Assistive listening devices
  • Elevator (74 inch wide door)
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 6 floors
  • Banquet hall
  • Built in 2013
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: USD 75 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a smoke detector

We should mention

Pool access available from 6:00 AM to 11:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 16 years old are not allowed in the fitness facility, and guests under 14 years old are only allowed in the swimming pool, fitness facility, and hot tub with adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Embassy Suites Hotel Knoxville West
Embassy Suites Knoxville West
Embassy Suites Knoxville West Hotel
Embassy Suites Knoxville West
Embassy Suites by Hilton Knoxville West Hotel
Embassy Suites by Hilton Knoxville West Knoxville
Embassy Suites by Hilton Knoxville West Hotel Knoxville

Embassy Suites by Hilton Knoxville West Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 740 out of 1001 reviews
Rating 8 - Good. 167 out of 1001 reviews
Rating 6 - Okay. 54 out of 1001 reviews
Rating 4 - Poor. 20 out of 1001 reviews
Rating 2 - Terrible. 20 out of 1001 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Amanda

Stayed 1 night in Jan 2026

10/10 Excellent

Adam

Stayed 1 night in Jan 2026

8/10 Good

Cory

Business traveler
Liked: Cleanliness, staff & service, amenities
Room was very clean. Room heater/ac was noisy.
Stayed 4 nights in Jan 2026

10/10 Excellent

Dustin

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Everything the staff is always nice and friendly. My son lost his glasses there and when we went back they dound them i was so happy
Stayed 2 nights in Jan 2026

10/10 Excellent

Logan

Stayed 1 night in Jan 2026

6/10 Okay

Yolanda

Stayed 1 night in Dec 2025

10/10 Excellent

Brittany

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We loved our stay overall and plan to return. The breakfast and happy hour snacks were wonderful. The drain in our bathtub was missing the part to be able to run a bath and should be repaired.
Stayed 1 night in Dec 2025

6/10 Okay

Rhonda

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
I was very close to the elevator. Very noisy. Lots of traffic and dings from the elevator late into the night. Additionally I did not feel secure, although I’ve stayed there previously. However, the pillows are marvelously comfortable!
Stayed 1 night in Jan 2026

10/10 Excellent

Fabian

Stayed 2 nights in Jan 2026

8/10 Good

Robin

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Yes. Would have liked hard boiled eggs
Stayed 5 nights in Dec 2025

10/10 Excellent

Ryan

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Awesome hotel and great staff.
Stayed 1 night in Dec 2025

10/10 Excellent

Nick

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2025

10/10 Excellent

Kelia

Stayed 1 night in Jan 2026

10/10 Excellent

Jocie

Stayed 1 night in Dec 2025

10/10 Excellent

John

Stayed 1 night in Dec 2025

6/10 Okay

Kailey

Traveled with family and small children
Liked: Amenities, property conditions & facilities
The room needs to be dusted and a new air filter the thermostat was blinking change air filter other than that it was great i plan on having my wedding there
Stayed 1 night in Dec 2025

10/10 Excellent

Rodney

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was great, clean and the staff were very friendly. Also the breakfast was really good. Overall good experience.
Stayed 1 night in Dec 2025

10/10 Excellent

Larry and Julie

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent experience in every area!
Stayed 1 night in Dec 2025

6/10 Okay

Dustin

Stayed 2 nights in Dec 2025

10/10 Excellent

Jamal

Stayed 1 night in Dec 2025

10/10 Excellent

Terry

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast is a real feast and the staff is so friendly and helpful.
Stayed 6 nights in Dec 2025

10/10 Excellent

Hunter

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
The rooms were better than I thought. Staff was so friendly and so were the guests. For my first time in Tennessee, I’m glad I stayed here.
Stayed 4 nights in Dec 2025

10/10 Excellent

Kyla

Liked: Cleanliness, staff & service
Great pillows Clean rooms Complimentary Happy hour and breakfast Close to the highway Lobby was well decorated
Stayed 1 night in Dec 2025

10/10 Excellent

Bonnie

Stayed 1 night in Dec 2025

10/10 Excellent

Gianni

Stayed 1 night in Dec 2025