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Reviews

4.3 / 5Excellent
899 reviews

Amenities

  • Free WiFi
  • Air Conditioning
  • Restaurant
  • Gym

Map

Choose dates to view prices

Book online or call:

1-844-709-7928
  • 2 Queen Beds, Hearing Accessible

    Room Amenities

    • Sleeps 4
    • 2 Queen Beds
    More details
  • 2 Queen Beds, Mobility Accessible

    Room Amenities

    • Sleeps 4
    • 2 Queen Beds
    More details
  • 1 King Bed Guest Room

    Room Amenities

    • Sleeps 2
    • 1 King Bed
    More details
  • 2 Queen Beds, Guest Room

    Room Amenities

    • Sleeps 4
    • 2 Queen Beds
    More details
  • 1 King Bed, Hearing Accessible

    Room Amenities

    • Sleeps 2
    • 1 King Bed
    More details
  • 1 King Bed, Mobility Accessible

    Room Amenities

    • Sleeps 2
    • 1 King Bed
    More details
  • 2 Queen Executive, Guest Room

    Room Amenities

    • Sleeps 4
    • 2 Queen Beds
    More details
  • 1 King Executive Guest Room

    Room Amenities

    • Sleeps 2
    • 1 King Bed
    More details
  • 1 King Suite, Sofa Bed

    Room Amenities

    • Sleeps 4
    • 1 King Bed and 1 Double Sofa Bed
    More details
  • 1 King Suite, Balcony

    Room Amenities

    • Sleeps 2
    • 1 King Bed
    More details
  • 1 King Suite with Balcony, Mobility Accessible

    Room Amenities

    • Sleeps 2
    • 1 King Bed
    More details
  • 1 King Suite with Balcony, Hearing Accessible

    Room Amenities

    • Sleeps 2
    • 1 King Bed
    More details

About this area

Knoxville

Located in Knoxville's Fort Sanders neighborhood, Cumberland House Knoxville is in the city center. Knoxville Riverboat Company and Three Ridges Golf Course are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Fort Loudoun Lake and Charles Krutch Park. Check out an event or a game at Neyland Stadium, and consider making time for Knoxville Zoo, a top attraction not to be missed.

Getting around

  • Knoxville, TN (TYS-McGhee Tyson) - 18 min drive

Restaurants

  • McEwans Kitchen – Restaurant with a bar offering American cuisine. Serves breakfast, lunch, and dinner. Kids' menu available.

About this property

Cumberland House Knoxville

3-star Knoxville hotel in Fort Sanders, walk to Knoxville Convention Center
Along with a restaurant, this smoke-free hotel has a 24-hour fitness center and a bar/lounge. WiFi in public areas is free. Other amenities include self parking, a business center, and conference space. All 129 rooms offer free WiFi and free wired Internet, plus room service and LCD TVs with satellite channels. Premium bedding, coffee makers, and free weekday newspapers are among the other amenities available to guests.
Cumberland House Knoxville offers 129 air-conditioned accommodations with safes and complimentary bottled water. Beds feature premium bedding. 42-inch LCD televisions come with premium satellite channels and pay movies. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.
Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary weekday newspapers, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.
Recreational amenities at the hotel include a 24-hour fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.

Property amenities

Internet

Available in all rooms: Free WiFi and wired Internet
Available in some public areas: Free WiFi

Parking and transportation

Self parking: USD 10 per day

Food and drink

Full breakfast available for a fee daily 6:30 AM–11 AM: USD 10-14 per person
1 restaurant
1 bar
Room service available

Things to do

24-hour fitness center

Family friendly

Dry cleaning service
Free cribs/infant beds
Laundry facilities

Conveniences

Ballroom
Elevator
Free newspapers in lobby
Front-desk safe
Gift shop/newsstand

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage
Porter/bellhop
Wedding services

Languages spoken

English

Business services

5 meeting rooms
Business center
Computer station
Conference space (4000 square feet)

Outdoors

Garden

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Accessible bathroom
In-room accessibility
Roll-in shower
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Assistive listening devices available
Wheelchair-accessible van parking
Valet for wheelchair-equipped vehicle
Wheelchair-accessible registration desk
Wheelchair-accessible fitness center
Wheelchair-accessible business center
Wheelchair-accessible restaurant
Visual alarms in hallways

More

Smoke-free property
TV in lobby

Room amenities

Bedroom

Air conditioning
Blackout drapes/curtains
Free cribs/infant beds
Linens
Premium bedding

Bathroom

Free toiletries
Hair dryer
Shower/tub combination
Towels

Entertainment

42-inch LCD TV
Pay movies
Premium channels
Satellite channels

Food and drink

Coffee/tea maker
Free bottled water

More

Connecting rooms available
Desk
Free newspapers (weekdays)
Iron/ironing board
Phone
Safe

Policies

Check-in

Check-in between 3 PM - 8 PM

Check-out

Check-out before noon
Express check-out

Pets

  • Pets not allowed (service animals welcome)

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

American Express
Discover
Mastercard
Visa

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: between USD 10 and USD 14 per person (approximately)
  • Self parking fee: USD 10 per day (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Property is also known as

  • Cumberland House Hotel
  • Cumberland House Hotel Knoxville
  • Four Points Cumberland House Hotel Knoxville
  • Four Points Sheraton Cumberland House
  • Four Points Sheraton Cumberland House Hotel
  • Four Points Sheraton Knoxville Cumberland House
  • Four Points Sheraton Knoxville Cumberland House Hotel
  • Sheraton Cumberland
  • Sheraton Cumberland House
  • 4 Points By Sheraton Knoxville Cumberland House
  • Four Points Knoxville
  • Knoxville Four Points
  • Sheraton Knoxville Cumberland Hotel
  • Knoxville Sheraton
  • Cumberland House Knoxville Hotel
  • Cumberland House Knoxville Knoxville
  • Cumberland House Knoxville Hotel Knoxville
  • Four Points by Sheraton Knoxville Cumberland House Hotel
4.3

Excellent

5 - Excellent
479
4 - Good
293
3 - Okay
85
2 - Mediocre
30
1 - Poor
12
4.6
Cleanliness
4.4
Service and Staff
3.9
Amenities
4.4
Property condition

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Picture perfect view

Loved the balcony room and location

Stayed 1 night in Oct 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 1 night in Oct 2019

3/5

  • Liked: Cleanliness, amenities, property conditions & facilities

Everything was good aside from the other fees that were charged to us after paying ahead of time and wasnt even given a receipt for the extra charged. Was told that the parking fee was included in those charges but then was told in the morning that I just needed to pay the parking fee... There was nothing about parking fees or anything else when the place was booked....

Stayed 1 night in Oct 2019

5/5 Excellent

    This traveler didn’t leave comments with their review
    Stayed 2 nights in Oct 2019

    3/5

    • Liked: Cleanliness
    • Disliked: Property conditions & facilities

    Nice area, easy walking distance to a lot of things to do and places to eat.

    Stayed 5 nights in Sep 2019

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