Crowne Plaza Knoxville Downtown University by IHG

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Overview
Rooms
Location
Policies

Exceptional

Popular amenities

Free WiFi
Air conditioning

$118 nightly

$140 total

Total with taxes and fees

Jul 2 - Jul 3

Explore the area

401 W Summit Hill Dr, Knoxville, TN, 37902

Place, Market Square
‪1 min walk‬
Place, Tennessee Theatre
‪5 min walk‬
Place, Knoxville Convention Center
‪8 min walk‬
Airport, Knoxville, TN (TYS-McGhee Tyson)
‪18 min drive‬

Room options

In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard Room, 2 Double Beds, Accessible (Mobility)

Exceptional

City view
300 sq ft
1 bedroom
Sleeps 4
2 Double Beds
Free WiFi

Room, 1 King Bed, Accessible (Mobility, Transfer Shower)

Exceptional

City view
300 sq ft
1 bedroom
Sleeps 2
1 King Bed
Free WiFi

Standard Room, 2 Queen Beds

Exceptional

City view
300 sq ft
1 bedroom
Sleeps 4
2 Queen Beds
Free WiFi

Standard Room, 2 Double Beds, Accessible (Mobility, Transfer Shower)

Exceptional

City view
300 sq ft
1 bedroom
Sleeps 4
2 Double Beds
Free WiFi

Standard Room

1 bedroom
Sleeps 2
1 Twin Bed
Free WiFi

Standard Room, 1 Queen Bed with Sofa bed

Exceptional

City view
300 sq ft
1 bedroom
Sleeps 4
1 Queen Bed and 1 Double Sofa Bed
Free WiFi

Premium Room, 1 King Bed (Top Floor)

Wonderful

City view
300 sq ft
1 bedroom
Sleeps 2
1 King Bed
Free WiFi

Standard Room, 1 King Bed

Exceptional

City view
300 sq ft
1 bedroom
Sleeps 2
1 King Bed
Free WiFi

Suite, 1 Bedroom

Exceptional

City view
600 sq ft
1 bedroom
Sleeps 4
1 King Bed
Free WiFi

Suite, 1 Bedroom

City view
600 sq ft
1 bedroom
Sleeps 4
1 King Bed
Free WiFi

Premium Room, 1 King Bed

Sleeps 2
1 King Bed
Free WiFi

Premium Room, 2 Queen Beds

Sleeps 4
2 Queen Beds
Free WiFi

Similar properties

Pool
Pet friendly
Free WiFi
Restaurant

$97 nightly

Jul 5 - Jul 6

Total with taxes and fees

About the neighborhood

Knoxville

With a stay at Crowne Plaza Knoxville Downtown University by IHG, you'll be centrally located in Knoxville, steps from Market Square and 15 minutes by foot from University of Tennessee. .This hotel is 0.4 mi (0.7 km) from Knoxville Convention Center and 0.7 mi (1.1 km) from Tennessee River.

What's nearby

Market Square - 1 min walk - 0.1 miles
Tennessee Theatre - 5 min walk - 0.3 miles
Knoxville Convention Center - 8 min walk - 0.4 miles
Bijou Theater - 8 min walk - 0.5 miles
Sunsphere Tower - 9 min walk - 0.5 miles

Getting around

McGhee Tyson Airport (TYS) - 20 min drive

Restaurants

‪Downtown Grill & Brewery - ‬4 min walk
‪Stock & Barrel - ‬4 min walk
‪Tupelo Honey - ‬5 min walk
‪Chivo Taqueria - ‬4 min walk
‪Not Watson's Kitchen + Bar - ‬4 min walk

About this property

Crowne Plaza Knoxville Downtown University by IHG

Crowne Plaza Knoxville Downtown University by IHG offers 195 accommodations with safes and coffee/tea makers. 55-inch Smart televisions come with satellite channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

This Knoxville hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

Make yourself at home in one of the 195 guestrooms featuring microwaves and Smart televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms feature bathtubs or showers, complimentary toiletries, and hair dryers. Conveniences include phones, as well as safes and desks.

Enjoy recreational amenities such as an indoor pool and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.

Satisfy your appetite for lunch or dinner at the hotel's restaurant, Mahogany's Restaurant, or stay in and take advantage of the room service (during limited hours). Buffet breakfasts are served on weekdays from 7:00 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM for a fee.

Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Knoxville? This hotel has 15670 square feet (1456 square meters) of space consisting of conference space and 10 meeting rooms. Self parking (subject to charges) is available onsite.

Buffet breakfasts are available for a surcharge on weekdays between 7:00 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM.

Mahogany's Restaurant - This restaurant serves breakfast, lunch, and dinner.

Room service (during limited hours) is available.

Property amenities

Internet

Available in all rooms: Free WiFi
In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
Available in some public areas: Free WiFi

Parking and transportation

Height restrictions apply for onsite parking
Covered self parking on site (USD 25 per day; includes in/out privileges)
Covered valet parking on site (USD 35 per night; includes in/out privileges)
Wheelchair-accessible van parking available

Food and drink

Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 18.50 for adults and USD 8 for children
A restaurant

Restaurants on site

Mahogany's Restaurant

Things to do

24-hour gym
Indoor pool

Family friendly

In-room crib
In-room microwave
Indoor pool
Mini-fridge

Conveniences

24-hour front desk
ATM
Gift shop/newsstand
Luggage storage
Safe at front desk
Vending machine

Guest services

Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Porter/bellhop

Business services

10 meeting rooms
15,670 square feet of conference space
24-hour business center

Outdoors

Pool loungers
Vegetable garden

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Assistive listening devices
Braille/raised signage
Elevator
Wheelchair accessible (may have limitations)
Wheelchair-accessible business center
Wheelchair-accessible gym
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible van parking

1 building
12 floors
At least 80% organic food
Ballroom
Banquet hall
Comprehensive food waste policy
Local artist showcase
Locally sourced food prioritized
Locally-owned and organized tours and activities
No plastic coffee stirrers
No plastic drinking straws
No plastic soft drink bottles
No plastic water bottles
Non-plastic coffee stirrers available
Non-plastic drinking straws available
Smoking not allowed
Some LED lighting used
Vegan dining options
Vegetarian breakfast available
Vegetarian dining options

Room amenities

Bedroom

Bedsheets provided
Free crib

Bathroom

Bathtub or shower
Free toiletries
Hair dryer
Shampoo
Soap
Toilet paper
Toothbrush and toothpaste (on request)
Towels provided

Entertainment

55-inch smart TV with satellite channels

Food and drink

Coffee/tea maker
Limited room service
Microwave
Mini-fridge

Air conditioning (climate-controlled)
Cleaning products are eco-friendly
Connecting rooms available
Desk
Eco-friendly toiletries
Iron/ironing board
LED lighting
Phone
Recycling
Safe
Water-efficient showers

Policies

Check-in

Check-in time starts at 3:00 PM

Minimum check-in age: 21

Check-out

Check-out before noon

Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Renovations and closures

The following facilities are closed on Christmas Eve and Christmas Day:

Dining venue(s)

The following facilities are closed on Wednesday and Thursday:

Bar/lounge

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 40 per accommodation (varies based on length of stay)

Service animals are welcome, and are exempt from fees

Welcoming dogs and cats only

Food and water bowls are available

Children and extra beds

Children are welcome

2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are available for USD 50.0 per night

Free cribs are available on request at the property

Property payment types

Important information

Optional extras

Fee for buffet breakfast: approximately USD 18.5 for adults and USD 8.00 for children
Covered self parking fee: USD 25 per day (in/out privileges)
Covered valet parking fee: USD 35 per night (in/out privileges)
Pet fee: USD 40 per accommodation (varies based on length of stay)
Service animals are exempt from fees
Rollaway bed fee: USD 50.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Cashless transactions are available

Some water is reused through a grey water recycling system

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit

This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties

Pool access available from 6:00 AM to 11:00 PM

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Parking height restrictions apply

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Crowne Plaza Hotel Knoxville Downtown University

Crowne Plaza Hotel University

Crowne Plaza Knoxville Downtown University

Crowne Plaza University

Crowne Plaza Knoxville Downtown University by IHG Reviews

9.4

Exceptional

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Paul

Dec 3, 2025

Meredith

Mar 22, 2026

Disliked: Amenities, property conditions & facilities

Pretty old, very basic amenities, smelled old.

Stayed 2 nights in Mar 2026

Crowne Plaza Knoxville Downtown University by IHG

Choose dates to view prices

Photo gallery for Crowne Plaza Knoxville Downtown University by IHG

Reviews

Popular amenities

Explore the area

Room options

View all photos for Standard Room, 2 Double Beds, Accessible (Mobility)

Standard Room, 2 Double Beds, Accessible (Mobility)

View all photos for Room, 1 King Bed, Accessible (Mobility, Transfer Shower)

Room, 1 King Bed, Accessible (Mobility, Transfer Shower)

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

View all photos for Standard Room, 2 Double Beds, Accessible (Mobility, Transfer Shower)

Standard Room, 2 Double Beds, Accessible (Mobility, Transfer Shower)

View all photos for Standard Room

Standard Room

View all photos for Standard Room, 1 Queen Bed with Sofa bed

Standard Room, 1 Queen Bed with Sofa bed

View all photos for Premium Room, 1 King Bed (Top Floor)

Premium Room, 1 King Bed (Top Floor)

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom

Premium Room, 1 King Bed

Premium Room, 2 Queen Beds

Similar properties

Hilton Knoxville

About the neighborhood

Knoxville

What's nearby

Getting around

Restaurants

About this property

Crowne Plaza Knoxville Downtown University by IHG

Property amenities

Internet

Parking and transportation

Food and drink

Restaurants on site

Things to do

Family friendly

Conveniences

Guest services

Business services

Outdoors

Accessibility

More

Room amenities

Bedroom

Bathroom

Entertainment

Food and drink

More

Policies

Check-in

Check-out

Special check-in instructions

Renovations and closures

Access methods

Pets

Children and extra beds

Property payment types

Important information

Optional extras

You need to know

We should mention

Property is also known as

Crowne Plaza Knoxville Downtown University by IHG Reviews

Reviews

Exceptional

9.6/10

9.6/10

9.2/10

9.4/10

Reviews

10/10 Excellent