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Best Western Plus Strawberry Inn & Suites

2.5 star property

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Photo gallery for Best Western Plus Strawberry Inn & Suites

Lobby
Reception
Exterior
Indoor pool, sun loungers
In-room safe, blackout drapes, iron/ironing board, rollaway beds

Reviews

8.0 out of 10
Very good

Popular amenities

  • Hot tub
  • Free WiFi
  • Air conditioning
$85
$72 nightly
$85 total
Total with taxes and fees
Feb 1 - Feb 2

Explore the area

View in a map
7260 Saddlerack St, Knoxville, TN, 37914
  • Place, Chillhowe Park
    ‪6 min drive‬
  • Place, Knoxville Zoo
    ‪7 min drive‬
  • Place, Knoxville Center
    ‪7 min drive‬
  • Airport, Knoxville, TN (TYS-McGhee Tyson)
    ‪29 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | In-room safe, blackout drapes, iron/ironing board, rollaway beds

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.6 out of 10
Excellent
(44 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Jetted Tub

In-room safe, blackout drapes, iron/ironing board, rollaway beds

Standard Room, 1 King Bed, Non Smoking, Jetted Tub

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Third bed is a Sofabed)

In-room safe, blackout drapes, iron/ironing board, rollaway beds

Family Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Third bed is a Sofabed)

  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

In-room safe, blackout drapes, iron/ironing board, rollaway beds

Standard Room, 1 King Bed, Accessible, Bathtub

8.0 out of 10
Very good
(12 reviews)
  • 312 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

In-room safe, blackout drapes, iron/ironing board, rollaway beds

Standard Room, 1 King Bed, Accessible, Non Smoking

9.2 out of 10
Wonderful
(5 reviews)
  • 312 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave | In-room safe, blackout drapes, iron/ironing board, rollaway beds

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.6 out of 10
Excellent
(19 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

In-room safe, blackout drapes, iron/ironing board, rollaway beds

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.8 out of 10
Excellent
(28 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Queen Bed, Non Smoking, Jetted Tub

In-room safe, blackout drapes, iron/ironing board, rollaway beds

Suite, 1 Queen Bed, Non Smoking, Jetted Tub

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 Queen Bed

1 King Bed, Mobility Accessible, Communication Assistance, Bathtub, Non-Smoking

  • Sleeps 2

1 King Bed, Mobility Accessible, Communication Assistance, Roll In Shower, Non-Smoking

  • Sleeps 2

Suite-1 King Bed, Non-Smoking, High Speed Internet Access, Pillowtop Bed, Microwave And Refrigerator, Sofabed

  • Sleeps 4

2 Queen Beds, Microwave And Refrigerator, High Speed Internet Access, Non-Smoking, Coffee Maker, Hairdryer

  • Sleeps 4

Family Two Queen Room with Sofabed

  • Sleeps 6

Queen Suite with jacuzzi

  • Sleeps 2

1 King Bed, Non-Smoking, Flat Screen Television, Desk, High Speed Internet Access, Microwave And Refrigerator, Coffee Maker

  • Sleeps 2

1 King Bed, Non-Smoking, High Speed Internet Access, Jacuzzi, Microwave And Refrigerator, Pillowtop Bed

  • Sleeps 2

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Suite, 2 Queen Beds & Sofa Bed, Non-Smoking | Down comforters, desk, laptop workspace, blackout drapes
Comfort Suites Knoxville East
  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
4.2 out of 5, Very Good, 1,000 reviews
$85 nightly
The price is $100
Feb 1 - Feb 2
Total with taxes and fees
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About the neighborhood

Knoxville

With a stay at Best Western Plus Strawberry Inn & Suites in Knoxville (Strawberry Plains Pike), you'll be within a 15-minute drive of University of Tennessee and Knoxville Convention Center. .This hotel is 12.1 mi (19.4 km) from Neyland Stadium and 12.3 mi (19.7 km) from Thompson–Boling Arena.

What's nearby

  • Thorn Grove Community Park - 6 min drive - 6.2 miles
  • Carter Sports Park - 6 min drive - 3.9 miles
  • Chillhowe Park - 6 min drive - 8.1 miles
  • Knoxville Zoo - 7 min drive - 8.3 miles
  • Knoxville Center - 7 min drive - 8.6 miles

Getting around

  • McGhee Tyson Airport (TYS) - 30 min drive

Restaurants

  • ‪McDonald's - ‬14 min walk
  • ‪Bojangles - ‬12 min walk
  • ‪Wendy's - ‬15 min walk
  • ‪Arby's - ‬10 min walk
  • ‪Wendy's - ‬8 min drive

About this property

Best Western Plus Strawberry Inn & Suites

Suburban hotel with free breakfast and a fitness center
Best Western Plus Strawberry Inn & Suites offers 64 air-conditioned accommodations with DVD players and safes. 32-inch flat-screen televisions come with premium cable channels. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include shower/tub combinations with hydromassage showerheads, complimentary toiletries, and hair dryers.

This Knoxville hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a fitness center.
Make yourself at home in one of the 64 air-conditioned rooms featuring refrigerators and microwaves. Wired and wireless internet access is complimentary, while 32-inch flat-screen televisions with cable programming provide entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include safes and coffee/tea makers, as well as phones with free local calls.
Don't miss out on the many recreational opportunities, including an indoor pool, a hot tub, and a fitness center. Additional features at this hotel include complimentary wireless internet access, a fireplace in the lobby, and a banquet hall.
A complimentary buffet breakfast is served daily.
Featured amenities include complimentary wired internet access, a 24-hour business center, and a 24-hour front desk. Planning an event in Knoxville? This hotel has 344 square feet (32 square meters) of space consisting of conference space and a meeting room. Free self parking is available onsite.
Guests are offered a complimentary buffet breakfast each morning.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily
  • Coffee and tea in common areas

Things to do

  • Gym
  • Hot tub
  • Indoor pool
  • TV in common areas

Family friendly

  • DVD player
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business center
  • 344 square feet of conference space
  • Meeting room

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Designated smoking areas (fines apply)
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels
  • DVD player

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3 PM
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 15.00 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Rollaway bed fee: USD 15.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Best Western Plus Strawberry
Best Western Plus Strawberry Inn
Best Western Plus Strawberry Inn Knoxville
Best Western Plus Strawberry Knoxville
Best Western Strawberry Hotel
Best Plus Strawberry & Suites
Best Western Plus Strawberry Inn Suites
Best Western Plus Strawberry Inn & Suites Hotel
Best Western Plus Strawberry Inn & Suites Knoxville
Best Western Plus Strawberry Inn & Suites Hotel Knoxville

Best Western Plus Strawberry Inn & Suites Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 403 out of 1000 reviews
Rating 8 - Good. 329 out of 1000 reviews
Rating 6 - Okay. 128 out of 1000 reviews
Rating 4 - Poor. 77 out of 1000 reviews
Rating 2 - Terrible. 63 out of 1000 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Donna

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very helpful at check in giving us all the information we needed to take advantage of the amenities. The room was very clean. The area is quiet.
Stayed 1 night in Oct 2025

10/10 Excellent

Laura Lee

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy location. Right off freeway. Comfy beds. Staff was pleasant and helpful. Clean hotel. Pool and hot tub were clean and indoors.
Stayed 2 nights in Oct 2025

6/10 Okay

Prashanth

Traveled with family
Disliked: Room comfort
Carpet smells bad and water clogged in bath tub
Stayed 2 nights in Oct 2025

4/10 Poor

Michael

Traveled with family
Liked: Staff & service, property conditions & facilities
Room was next to an entry/exit and the door slammed late into the night. Coffee in automatic dispenser was terrible. Family emergency required us to leave on day early and manager refused to give a refund on two day charges.
Stayed 2 nights in Oct 2025

10/10 Excellent

Wilson

Stayed 1 night in Oct 2025

8/10 Good

Marnell

Traveled with family
Liked: Cleanliness, staff & service, amenities
The whole area around there is pretty safe. The staff was extremely friendly. They kept the food well stocked at breakfast. Room was clean but you could tell it used to be a smoking room.
Stayed 6 nights in Oct 2025

10/10 Excellent

Benjamin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room staff is very nice. Room is very spacious breakfast if good different things to choose from everything is great will stay again
Stayed 3 nights in Oct 2025

8/10 Good

Mike

Traveled with group
Liked: Cleanliness, amenities
Our stay was very accommodating.
Stayed 3 nights in Oct 2025

8/10 Good

Renee

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
We had issues with getting the hot water to get hot in the shower. We didn’t eat the breakfast.
Stayed 1 night in Oct 2025

10/10 Excellent

Corrinne

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Patty

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a quiet and comfy place
Stayed 1 night in Oct 2025

6/10 Okay

Irina

Traveled with group
Liked: Cleanliness, staff & service
Room was next to ice machine which was running water into drainage pipe constantly and loud. TG to sleeping pill. Breakfast was very good.
Stayed 1 night in Oct 2025

8/10 Good

Angie

Traveled with group
Liked: Cleanliness, room comfort
Stayed 2 nights in Oct 2025

10/10 Excellent

James

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is conveniently located, clean, and quiet. I’ve stayed here many times and always satisfied. Didn’t try breakfast but rooms are large and comfortable.
Stayed 1 night in Sep 2025

8/10 Good

Regina

Liked: Property conditions & facilities
The breakfast was fair. The sausage was cold and only 1 fruit The check in receptions was fabulous. She went out of her way to try and help us with an outside trip we had planned for the next day
Stayed 2 nights in Oct 2025

6/10 Okay

Janin

Traveled with partner
The free breakfast is not that great. The staffs are fine, the indoor pool is okay and the area convenience is fine and walkable.
Stayed 1 night in Oct 2025

8/10 Good

Linda

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a better experience with our room during our second stay. The lighting in this room was brighter and we moved a lamp to add lighting to the entry and closet. My husband would still not use the pool and hot tub because there were a bunch of people there.
Stayed 1 night in Oct 2025

8/10 Good

Keisha

Stayed 1 night in Oct 2025

10/10 Excellent

Harin

Stayed 2 nights in Sep 2025

2/10 Terrible

Aaron

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Well we needed a last minute place to stay. When we arrived and the entry way smelled musty. Then we walked in our room and even our kids were grossed out by the smell of our room. We got there late so it wasn’t worth trying to change hotels. The sheets seemed clean but the moldy smell in the room was less than ideal. The bathroom was the cleanest area and it had leftover, what looked like coffee stains, on the counter and tissue box from someone spilling it. One of our daughters found “ treasures” around the bed. We went there because the kids wanted to swim the next morning and they had a hot tub. We didn't allow them to swim because we were unsure of the upkeep of the pool. We daringly went down to the breakfast to find it wasn’t stocked and it was just cheap processed food out a carton or box and the floor was sticky. So we packed up and went to First Watch (They get a 10/10). We will never be back to a Best Western again.
Stayed 1 night in Oct 2025

10/10 Excellent

Thomas

Stayed 3 nights in Sep 2025

10/10 Excellent

Cristal

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was great—Lynne at the front desk was very friendly. The room was comfortable and clean. I love that Best Western keeps the bathtub option—so many hotels only have showers. Everyone should have a choice (I can’t imagine families with little ones having only a shower)…Food was great (breakfast buffet included in price)…hot tub was relaxing…I cannot complain!
Stayed 2 nights in Oct 2025

4/10 Poor

Erin

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
This place was a dump. Smelled of smoke in the halls and elevator. Our room was dark and dingy. The toilet wouldn’t flush. The beds were very uncomfortable.
Stayed 1 night in Oct 2025

6/10 Okay

Doug

Stayed 2 nights in Sep 2025

10/10 Excellent

Randy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good job!
Stayed 1 night in Sep 2025