The breakfast is nice, and there are many food options. There is a pool, but it is in the middle of the restaurant, so not much privacy. There is a small gym with a fair amount of equipment in the basement. Guests receive complimentary bottles of water. The lobby is nice and newly renovated, but the hotel itself and the rooms do not give four-star quality; it is more like a three-star hotel with a pool and a good restaurant. The bed and pillows are comfortable.
Staff are friendly and polite. The cable TV did not work for most of my stay, which was disappointing. The area is okay, it's walkable to Devon House, the New Kingston Business Centre, Emancipation Park and fast-food restaurants. It may not be a great idea to walk alone at night, though, as there is a homeless encampment nearby on Dumfries Street. Overall, I had a pleasant stay.