Compare Luxury Hotels in Kennett Square

"We had No hot water & the floor drain in the bathroom did not work, bathroom flooded. We were told to let the water run for at least 20 minutes to get hot water (which would have flooded the whole room). Staff did not immediately come to the room to check. Eventually at 4:00 a.m. & after my insistence, staff came & we were moved to a better room with hot water. Upon checkout, Staff appeared to be more concerned that the new room was occupied without their knowledge than that the old room (with hazardous conditions) was assigned to a aged ADA customer. Overall experience was very disappointing. (Especially as compared to former experiences with Doubletree) "

"The Staff is amazing, specially in the front desk."

"Nice place and staff, however, requested handicap accessible room- which we got but was at the farthest end of motel. No where near front entrance and check in. Very inconvenient for those with disabilities"

"Nice place good staff clean plenty of amenities but close to highway so lots of road noise "

"Hallway smelled horrible all the vending machines we broken, staff hard to reach, internet/tv was down"

"I have a high tolerance for less than perfect hotels but this one just was too run down. It was shocking that it is allowed to be called a La Quinta. Things started off great with a late night pickup form the airport by a very helpful gentleman. But just down hill from there. The place smelled, everything was run down, the tv didn’t work. The bed was fine and though dirty, everything else worked. I just hadn’t been in a hotel that allowed itself to look that rough in a long time."