Room was excellent, comfortable and clean. Shen i reserved kerri? Was friendly and helpful.we asked for a bag breakfast as we were leaving at 6 am. I briefly saw the desk clerk at 5am. When i returned he had disappeared, the lobby was locked. Two ladies were trying to get in, no bagged breakfast, absolutely no one around, lobby locked. I cqlled the hotel several times to no vail.mi finally got ahold of the desk clerk at 6.45 from the airport. Extremely unhappy, there was a homeless genfleman outside making it a little nerve racking having no key to get back inside. Never have we encountered such poor customer ser ice. We lobe the dilworth inn but will not be back