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Best Western Plus Kelowna Hotel & Suites

2.5 star property

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Photo gallery for Best Western Plus Kelowna Hotel & Suites

View from room
Standard Room, 2 Queen Beds, Balcony, Courtyard View | Premium bedding, desk, laptop workspace, blackout drapes
Exterior
Serves lunch and dinner
Indoor pool, open 8:00 AM to 11:00 PM, sun loungers

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Hot tub
$124
$107 nightly
$124 total
Total with taxes and fees
Mar 29 - Mar 30

Explore the area

View in a map
2402 Highway 97 N, Kelowna, BC, V1X4J1
  • Place, Orchard Park Shopping Centre
    ‪9 min walk‬
  • Place, Mission Creek Regional Park
    ‪9 min walk‬
  • Place, Orchard Park Mall
    ‪12 min walk‬
  • Airport, Kelowna, BC (YLW-Kelowna Intl.)
    ‪9 min drive‬

Room options

View all photos for Standard Two Queen Room with Balcony No View

Premium bedding, desk, laptop workspace, blackout drapes

Standard Two Queen Room with Balcony No View

  • Sleeps 4

View all photos for Standard Room, 2 Queen Beds, Balcony, Courtyard View

Premium bedding, desk, laptop workspace, blackout drapes

Standard Room, 2 Queen Beds, Balcony, Courtyard View

9.0 out of 10
Wonderful
(20 reviews)
  • 427 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Queen Bed, Balcony, Courtyard Area (with Sofabed)

Premium bedding, desk, laptop workspace, blackout drapes

Suite, 1 Queen Bed, Balcony, Courtyard Area (with Sofabed)

8.2 out of 10
Very good
(10 reviews)
  • 427 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Balcony (No View)

Premium bedding, desk, laptop workspace, blackout drapes

Standard Room, 2 Queen Beds, Non Smoking, Balcony (No View)

9.0 out of 10
Wonderful
(21 reviews)
  • 427 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Balcony, Courtyard View (with Sofabed)

Premium bedding, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Balcony, Courtyard View (with Sofabed)

8.6 out of 10
Excellent
(17 reviews)
  • 427 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Non Smoking (Living Room)

Premium bedding, desk, laptop workspace, blackout drapes

Suite, 2 Queen Beds, Non Smoking (Living Room)

9.0 out of 10
Wonderful
(2 reviews)
  • 427 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Non Smoking, Kitchen (Full Kitchen)

Suite, 2 Queen Beds, Non Smoking, Kitchen (Full Kitchen) | Premium bedding, desk, laptop workspace, blackout drapes

Suite, 2 Queen Beds, Non Smoking, Kitchen (Full Kitchen)

  • 427 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds

View all photos for Deluxe Room, 2 Queen Beds, Non Smoking, Refrigerator

Premium bedding, desk, laptop workspace, blackout drapes

Deluxe Room, 2 Queen Beds, Non Smoking, Refrigerator

8.2 out of 10
Very good
(11 reviews)
  • 427 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Room, 1 King Bed, Balcony, Tower (with Sofabed)

Executive Room, 1 King Bed, Balcony, Tower (with Sofabed) | Premium bedding, desk, laptop workspace, blackout drapes

Executive Room, 1 King Bed, Balcony, Tower (with Sofabed)

8.4 out of 10
Very good
(17 reviews)
  • 427 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Balcony, Tower

Premium bedding, desk, laptop workspace, blackout drapes

Standard Room, 2 Queen Beds, Balcony, Tower

8.8 out of 10
Excellent
(45 reviews)
  • 427 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 Queen Bed, Non Smoking, Balcony (View)

Premium bedding, desk, laptop workspace, blackout drapes

Deluxe Room, 1 Queen Bed, Non Smoking, Balcony (View)

9.0 out of 10
Wonderful
(25 reviews)
  • 427 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 King Bed, Kitchen, Courtyard View (Living Room;with Sofabed)

Suite, 1 King Bed, Kitchen, Courtyard View (Living Room;with Sofabed) | Premium bedding, desk, laptop workspace, blackout drapes

Suite, 1 King Bed, Kitchen, Courtyard View (Living Room;with Sofabed)

  • 427 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Room, 1 King Bed, Non Smoking, Balcony

Premium bedding, desk, laptop workspace, blackout drapes

Executive Room, 1 King Bed, Non Smoking, Balcony

8.0 out of 10
Very good
(1 review)
  • 427 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard King Room

Premium bedding, desk, laptop workspace, blackout drapes

Standard King Room

  • Sleeps 4

View all photos for Deluxe Two Queen Room

Premium bedding, desk, laptop workspace, blackout drapes

Deluxe Two Queen Room

  • Sleeps 4

View all photos for Standard Two Queen Room Tower

Premium bedding, desk, laptop workspace, blackout drapes

Standard Two Queen Room Tower

  • Sleeps 4

View all photos for King Suite

Combined shower/tub, designer toiletries, hair dryer, towels

King Suite

  • Sleeps 4

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Patio (Pet Friendly)

Premium bedding, desk, laptop workspace, blackout drapes

Standard Room, 2 Queen Beds, Non Smoking, Patio (Pet Friendly)

8.8 out of 10
Excellent
(8 reviews)
  • 427 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Accessible, Bathtub

Premium bedding, desk, laptop workspace, blackout drapes

Standard Room, 1 Queen Bed, Accessible, Bathtub

9.8 out of 10
Exceptional
(7 reviews)
  • Sleeps 2
  • 1 Queen Bed

1 King Bed, Non Smoking, Executive Room, Jetted, Balcony, Refrigerator

  • Sleeps 2

View all photos for Suite-2 Queen Beds, Non-Smoking, Full Kitchen, Two Bedrooms, 1 Queen Bed In Each Bed Room, Full Breakfast

Premium bedding, desk, laptop workspace, blackout drapes

Suite-2 Queen Beds, Non-Smoking, Full Kitchen, Two Bedrooms, 1 Queen Bed In Each Bed Room, Full Breakfast

  • Sleeps 5

1 King Bed, Non-Smoking, Tower, Sofabed, Refrigerator, Balcony, Executive Room

  • Sleeps 4

Suite-2 Queen Beds, Non-Smoking, One Bedroom, Living Room, Wet Bar

  • Sleeps 5

1 Queen Bed, Non-Smoking, Deluxe Room, View, Balcony

  • Sleeps 2

Accessible-1 Queen, Mobility Accessible, Communication Assistance, Bathtub, Work Desk, Mini Fridge, Non-Smoking

  • Sleeps 2

Similar properties

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Ramada Hotel & Conference Center by Wyndham Kelowna
  • Pool
  • Hot tub
  • Pet friendly
  • Parking included
4.2 out of 5, Very Good, 1,308 reviews
$87 nightly
The price is $100
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Total with taxes and fees
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About the neighborhood

Kelowna

With a stay at Best Western Plus Kelowna Hotel & Suites in Kelowna (Dilworth Mountain Estates), you'll be within a 15-minute drive of Okanagan Lake and UBC-Okanagan. .This spa hotel is 0.6 mi (1 km) from Orchard Park Shopping Centre and 0.6 mi (1 km) from Orchard Park Mall.

What's nearby

  • Orchard Park Shopping Centre - 9 min walk - 0.5 miles
  • Mission Creek Regional Park - 9 min walk - 0.5 miles
  • Orchard Park Mall - 12 min walk - 0.6 miles
  • Planet Lazer - 3 min drive - 1.5 miles
  • Kelowna Golf and Country Club - 3 min drive - 1.9 miles

Getting around

  • Kelowna Intl. Airport (YLW) - 15 min drive

Restaurants

  • ‪McDonald's - ‬14 min walk
  • ‪Tim Hortons - ‬14 min walk
  • ‪Steve’s Poke Bar - ‬14 min walk
  • ‪The Jammery - ‬8 min walk
  • ‪Cactus Club Cafe - ‬7 min walk

About this property

Best Western Plus Kelowna Hotel & Suites

Best Western Plus Kelowna Hotel & Suites offers 176 accommodations with coffee/tea makers and designer toiletries. Rooms open to furnished balconies or patios. Beds feature premium bedding. 40-inch LCD televisions come with premium cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, hair dryers, and toothbrushes and toothpaste.

This Kelowna hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

An indoor pool and a hot tub are on site. Other recreational amenities include a fitness center.
Guests can pamper themselves with a trip to the onsite spa, which has 2 treatment rooms. Services include deep-tissue massages and massages. The spa is open select days.
Stay in one of 176 guestrooms featuring LCD televisions. Rooms have private furnished balconies or patios. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature designer toiletries and hair dryers.
Pamper yourself with a visit to the spa, which offers massages. You're sure to appreciate the recreational amenities, including an indoor pool, a hot tub, and a fitness center. Additional features at this hotel include complimentary wireless internet access, wedding services, and a fireplace in the lobby.
Take advantage of the hotel's room service (during limited hours). Wrap up your day with a drink at the bar/lounge. A complimentary buffet breakfast is served daily from 6:30 AM to 9:30 AM.
Featured amenities include a business center, express check-in, and express check-out. Planning an event in Kelowna? This hotel has 5910 square feet (549 square meters) of space consisting of a conference center and 10 meeting rooms. Free self parking is available onsite.
A complimentary buffet breakfast is served each morning between 6:30 AM and 9:30 AM.
97 Street Pub - This pub serves lunch, dinner, and light fare. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Extended parking on site (CAD 5 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM
  • A bar/lounge

Restaurants on site

  • 97 Street Pub

Things to do

  • Full-service spa
  • Gym
  • Hot tub
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 10 meeting rooms
  • Business center
  • Computer station
  • Conference center (5,910 square feet of space)

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Pool loungers
  • Terrace

Full-service spa

  • 2 treatment rooms
  • Deep-tissue massages
  • Spa open select days

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 8 floors
  • Banquet hall
  • Built in 1968
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 40-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 1 AM
Express check-in available
Minimum check-in age: 19

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 30 per pet, per day, plus a deposit of CAD 100 per stay
Service animals are welcome, and are exempt from fees
2 total pets
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CAD 20.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Extended parking fee: CAD 5 per day
  • Pet deposit: CAD 100 per stay
  • Pet fee: CAD 30 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: CAD 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Pool access available from 8:00 AM to 11:00 PM
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation

Property is also known as

Best Western Hotel Kelowna
Best Western Kelowna
Best Western Kelowna PLUS
Best Western PLUS Kelowna
Best Western PLUS Kelowna Hotel
Kelowna Best Western
Kelowna Best Western PLUS
BEST WESTERN PLUS Kelowna Hotel & Suites Okanagan Valley
Best Western Plus Kelowna Hotel And Suites
Best Western Plus Kelowna Hotel Kelowna
Best Western Plus Kelowna Hotel Suites
Plus Kelowna & Suites Kelowna
Best Western Plus Kelowna Hotel & Suites Hotel
Best Western Plus Kelowna Hotel & Suites Kelowna
Best Western Plus Kelowna Hotel & Suites Hotel Kelowna

Best Western Plus Kelowna Hotel & Suites Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 523 out of 1004 reviews
Rating 8 - Good. 327 out of 1004 reviews
Rating 6 - Okay. 87 out of 1004 reviews
Rating 4 - Poor. 36 out of 1004 reviews
Rating 2 - Terrible. 31 out of 1004 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

Reviews

8/10 Good

Dao

Stayed 3 nights in Dec 2025

8/10 Good

Brian

Stayed 1 night in Dec 2025

10/10 Excellent

SANDRA

Traveled with partner, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
This is our go to hotel to stay for early flights out of Kelowna. We leave our car here while we travel because the cost is half of the airport [arking fees.
Stayed 1 night in Nov 2025

6/10 Okay

Solomon

Liked: Staff & service
BASIC
Stayed 4 nights in Sep 2025

10/10 Excellent

Sandra

The room was clean and the staff were fantastic. I was also impressed with the included buffet breakfast, much better than just cold cereal and a coffee.
Stayed 2 nights in Nov 2025

10/10 Excellent

Ryan

Stayed 3 nights in Nov 2025

8/10 Good

tracy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable stay.
Stayed 2 nights in Nov 2025

8/10 Good

Harvey

Liked: Cleanliness, property conditions & facilities
Easy check in and check out Clean quiet room
Stayed 1 night in Nov 2025

10/10 Excellent

Andre

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Yes , all good
Stayed 1 night in Nov 2025

10/10 Excellent

David

Stayed 5 nights in Oct 2025

8/10 Good

william

Stayed 2 nights in Nov 2025

10/10 Excellent

Jessica

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful hotel, fluffy, comfy bed, nice pool and outdoor hot tub - definitely recommend!
Stayed 2 nights in Nov 2025

10/10 Excellent

Vern, Grand Forks

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Rated staff lower because we witnessed employees openly discussing labor/union issues in front of hotel guests.
Stayed 1 night in Nov 2025

10/10 Excellent

shannen, Blackfalds

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great nice and clean
Stayed 2 nights in Oct 2025

10/10 Excellent

Ryan

Stayed 2 nights in Nov 2025

10/10 Excellent

Leona

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful!
Stayed 1 night in Nov 2025

10/10 Excellent

Jeffrey, Halfmoon Bay

Liked: Cleanliness, amenities, property conditions & facilities
Ryan checked us in and was very helpful, polite and professional.
Stayed 1 night in Nov 2025

6/10 Okay

Sheilah

Liked: Cleanliness, staff & service
The room was average. Being an older property, the walls were not very sound proof. We could hear neighbors having showers, fans cutting in and out, voices in the hallway. The breakfast buffet was subpar, was definitely better the last time i stayed at this property.
Stayed 1 night in Nov 2025

8/10 Good

Robert

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
All was good
Stayed 1 night in Nov 2025

10/10 Excellent

Andres

Liked: Cleanliness, amenities, property conditions & facilities
Great area clean hotel
Stayed 4 nights in Sep 2025

6/10 Okay

Chris

Business traveler
Liked: Staff & service
Room was OK, no complaints. Breakfast is considerably worse than previous times I have stayed at this location and was disappointing. Pool is dirty.
Stayed 1 night in Nov 2025

10/10 Excellent

Cole

Stayed 1 night in Nov 2025

10/10 Excellent

sarah

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Front office supervisor Ryan was fantastic checking us in and informing us about park and fly!
Stayed 1 night in Nov 2025

10/10 Excellent

Dave

Liked: Cleanliness, amenities, property conditions & facilities
Every was great 👍
Stayed 1 night in Nov 2025

6/10 Okay

Mark

Business traveler
Liked: Cleanliness
Room had big water puddle under food cooler, and cooler was not cold. Maintenance cleaned up puddle but cooler not too much better. bed was very comfy and super clean
Stayed 2 nights in Oct 2025