The hotel itself was decent, but there were several issues that affected our stay.
First, it was not communicated that the onsite parking closes at 4:00 PM. As a result, we had to park in the lot next door and pay an additional €10. While the cost was not excessive, I wish parking had been included in the stay or that the parking restrictions had been clearly communicated before arrival.
Second, the room was not as clean as advertised. There was noticeable dust throughout the room, especially behind the doors. More concerning was a stain that appeared to be menstrual blood that had soaked through all the bed sheets. This strongly suggested that the sheets had not been changed prior to our arrival. It was very disturbing, especially for my father, who slept on that side of the bed.
Finally, the staff member who checked us in did not speak English and had to call someone else to assist us. While we appreciated that help was eventually provided, the check-in process was more difficult than expected.
Overall, these issues significantly impacted our experience and should be addressed to improve future guests’ stays.