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Embassy Suites By Hilton Oahu Kapolei

3.5 star property

Choose dates to view prices

Photo gallery for Embassy Suites By Hilton Oahu Kapolei

Outdoor pool, open 8:00 AM to 10:00 PM, sun loungers
Property video
Lobby
2 restaurants, breakfast, lunch, dinner served; American cuisine
2 bars/lounges

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Free WiFi
The current price is $262
$221 nightly
$262 total
Total with taxes and fees
May 17 - May 18

Explore the area

View in a map
725 Manawai Street, Kapolei, HI, 96707
  • Place, Ka Makana Ali'i - The Center for West Oahu
    ‪2 min drive‬
  • Place, Regal Kapolei Commons
    ‪3 min drive‬
  • Place, Wet'n'Wild Hawaii
    ‪3 min drive‬
  • Airport, Honolulu, HI (HNL-Daniel K. Inouye Intl.)
    ‪28 min drive‬

Room options

View all photos for Studio Suite, 1 King Bed, Non Smoking

55-inch LED TV with satellite channels, TV

Studio Suite, 1 King Bed, Non Smoking

9.6 out of 10
Exceptional
(50 reviews)
  • 325 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Suite, 1 King Bed, Non Smoking

1 bedroom, in-room safe, individually decorated, individually furnished

Premium Suite, 1 King Bed, Non Smoking

9.4 out of 10
Exceptional
(17 reviews)
  • 325 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Non Smoking

1 bedroom, in-room safe, individually decorated, individually furnished

Suite, 1 Bedroom, Non Smoking

9.8 out of 10
Exceptional
(22 reviews)
  • 540 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Non Smoking, Balcony

View from room

Suite, 1 Bedroom, Non Smoking, Balcony

8.0 out of 10
Very good
(2 reviews)
  • 540 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Suite, 1 Bedroom, Non Smoking

1 bedroom, in-room safe, individually decorated, individually furnished

Premium Suite, 1 Bedroom, Non Smoking

8.0 out of 10
Very good
(3 reviews)
  • 325 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 2 Queen Beds, Non Smoking

55-inch LED TV with satellite channels, TV

Studio Suite, 2 Queen Beds, Non Smoking

9.4 out of 10
Exceptional
(42 reviews)
  • 325 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Suite, 2 Queen Beds, Non Smoking

55-inch LED TV with satellite channels, TV

Premium Suite, 2 Queen Beds, Non Smoking

8.6 out of 10
Excellent
(9 reviews)
  • 325 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, Non Smoking

55-inch LED TV with satellite channels, TV

Suite, 1 Bedroom, Non Smoking

9.6 out of 10
Exceptional
(20 reviews)
  • 540 sq ft
  • Sleeps 5
  • 2 Queen Beds

View all photos for Premium Suite, 1 Bedroom, Non Smoking

55-inch LED TV with satellite channels, TV

Premium Suite, 1 Bedroom, Non Smoking

10.0 out of 10
Exceptional
(5 reviews)
  • 325 sq ft
  • Sleeps 5
  • 2 Queen Beds

View all photos for Studio, 1 King Bed, Accessible, Non Smoking (mob/hearing acc w/ 3x3 shower)

1 bedroom, in-room safe, individually decorated, individually furnished

Studio, 1 King Bed, Accessible, Non Smoking (mob/hearing acc w/ 3x3 shower)

8.8 out of 10
Excellent
(3 reviews)
  • 325 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Non Smoking (hearing acc)

1 bedroom, in-room safe, individually decorated, individually furnished

Suite, 1 King Bed, Accessible, Non Smoking (hearing acc)

8.4 out of 10
Very good
(6 reviews)
  • 325 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Suite, 1 Bedroom, Accessible, Non Smoking (w/ roll-in shower)

1 bedroom, in-room safe, individually decorated, individually furnished

Premium Suite, 1 Bedroom, Accessible, Non Smoking (w/ roll-in shower)

10.0 out of 10
Exceptional
(1 review)
  • 325 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Accessible, Non Smoking (3x3 shower)

1 bedroom, in-room safe, individually decorated, individually furnished

Suite, 1 Bedroom, Accessible, Non Smoking (3x3 shower)

8.0 out of 10
Very good
(2 reviews)
  • 540 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Accessible, Non Smoking (hearing acc)

55-inch LED TV with satellite channels, TV

Suite, 1 Bedroom, Accessible, Non Smoking (hearing acc)

8.8 out of 10
Excellent
(5 reviews)
  • 540 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Studio, 2 Queen Beds, Accessible, Non Smoking (mob/hearing acc w/ 3x3 shower)

55-inch LED TV with satellite channels, TV

Studio, 2 Queen Beds, Accessible, Non Smoking (mob/hearing acc w/ 3x3 shower)

9.4 out of 10
Exceptional
(6 reviews)
  • 325 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Accessible, Non Smoking (hearing acc)

55-inch LED TV with satellite channels, TV

Suite, 2 Queen Beds, Accessible, Non Smoking (hearing acc)

9.2 out of 10
Wonderful
(7 reviews)
  • 325 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Suite, 1 Bedroom, Accessible, Non Smoking (hearing acc)

55-inch LED TV with satellite channels, TV

Premium Suite, 1 Bedroom, Accessible, Non Smoking (hearing acc)

7.6 out of 10
Good
(5 reviews)
  • 540 sq ft
  • Sleeps 5
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, Accessible, Non Smoking (3x3 shower)

55-inch LED TV with satellite channels, TV

Suite, 1 Bedroom, Accessible, Non Smoking (3x3 shower)

7.4 out of 10
Good
(3 reviews)
  • 540 sq ft
  • Sleeps 5
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Accessible, Balcony (w/ roll-in shower)

View from room

Suite, 2 Queen Beds, Accessible, Balcony (w/ roll-in shower)

  • 325 sq ft
  • Sleeps 5
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, Accessible, Non Smoking (hearing acc)

55-inch LED TV with satellite channels, TV

Suite, 1 Bedroom, Accessible, Non Smoking (hearing acc)

10.0 out of 10
Exceptional
(2 reviews)
  • 540 sq ft
  • Sleeps 5
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, Non Smoking, Balcony

55-inch LED TV with satellite channels, TV

Suite, 1 Bedroom, Non Smoking, Balcony

9.4 out of 10
Exceptional
(9 reviews)
  • 540 sq ft
  • Sleeps 5
  • 2 Queen Beds

View all photos for King Studio Suite

1 bedroom, in-room safe, individually decorated, individually furnished

King Studio Suite

  • Sleeps 4

View all photos for Premium King Studio Suite

1 bedroom, in-room safe, individually decorated, individually furnished

Premium King Studio Suite

  • Sleeps 4

View all photos for King Suite

1 bedroom, in-room safe, individually decorated, individually furnished

King Suite

  • Sleeps 5

View all photos for King Suite with Balcony

1 bedroom, in-room safe, individually decorated, individually furnished

King Suite with Balcony

  • Sleeps 5

View all photos for Premium King Suite

1 bedroom, in-room safe, individually decorated, individually furnished

Premium King Suite

  • Sleeps 5

View all photos for Two Queen Studio Suite

1 bedroom, in-room safe, individually decorated, individually furnished

Two Queen Studio Suite

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4

View all photos for Premium Two Queen Studio Suite

1 bedroom, in-room safe, individually decorated, individually furnished

Premium Two Queen Studio Suite

  • Sleeps 4

View all photos for Two Queen Suite

1 bedroom, in-room safe, individually decorated, individually furnished

Two Queen Suite

  • Sleeps 5

View all photos for Two Queen Suite with Balcony

1 bedroom, in-room safe, individually decorated, individually furnished

Two Queen Suite with Balcony

  • Sleeps 5

View all photos for Premium Two Queen Suite

1 bedroom, in-room safe, individually decorated, individually furnished

Premium Two Queen Suite

  • Sleeps 5

View all photos for Hearing Accessible King Studio Suite

1 bedroom, in-room safe, individually decorated, individually furnished

Hearing Accessible King Studio Suite

  • Sleeps 4

View all photos for Mobility and Hearing Accessible Two Queen Suite with 3X3 Shower

1 bedroom, in-room safe, individually decorated, individually furnished

Mobility and Hearing Accessible Two Queen Suite with 3X3 Shower

  • Sleeps 4

View all photos for Hearing Accessible Two Queen Suite

1 bedroom, in-room safe, individually decorated, individually furnished

Hearing Accessible Two Queen Suite

  • Sleeps 4

View all photos for Hearing Accessible Premium Two Queen Suite

1 bedroom, in-room safe, individually decorated, individually furnished

Hearing Accessible Premium Two Queen Suite

  • Sleeps 5

View all photos for Mobility Accessible Two Queen Suite with 3x3 Shower

1 bedroom, in-room safe, individually decorated, individually furnished

Mobility Accessible Two Queen Suite with 3x3 Shower

  • Sleeps 5

View all photos for Mobility And Hearing Accessible Two Queen Suite With Roll In Shower

1 bedroom, in-room safe, individually decorated, individually furnished

Mobility And Hearing Accessible Two Queen Suite With Roll In Shower

  • Sleeps 5

View all photos for Hearing Accessible Two Room King Suite

1 bedroom, in-room safe, individually decorated, individually furnished

Hearing Accessible Two Room King Suite

  • Sleeps 5

1 King 1 Bdrm Suite Mobility Access 3x3 Shwr

  • Sleeps 5

1Kg Studio Mobility/Hearing Access 3x3 Shwr

  • Sleeps 4

One-Bedroom Suite With Two Queen Beds-Hearing Accessible

  • Sleeps 5

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Total with taxes and fees
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About the neighborhood

Kapolei

A stay at Embassy Suites By Hilton Oahu Kapolei places you in the heart of Kapolei, a 4-minute drive from Wet'n'Wild Hawaii and 10 minutes from Waikele Premium Outlets. .This hotel is 4.1 mi (6.7 km) from White Plains Beach and 4.7 mi (7.5 km) from Paradise Cove Beach.

What's nearby

  • Ka Makana Ali'i - The Center for West Oahu - 2 min drive - 1.4 miles
  • Regal Kapolei Commons - 3 min drive - 1.9 miles
  • Wet'n'Wild Hawaii - 3 min drive - 2.1 miles
  • Pearl Harbor Visitor Center - 23 min drive - 16.5 miles
  • USS Arizona Memorial - 23 min drive - 16.5 miles

Getting around

  • Kualaka‘i / East Kapolei Station - 6 min drive
  • Keone‘ae / University of Hawaii - West Oahu Station - 10 min drive
  • Daniel K. Inouye Intl. Airport (HNL) - 27 min drive

Restaurants

  • ‪Jack in the Box - ‬18 min walk
  • ‪Raising Cane's Chicken Fingers - ‬4 min walk
  • ‪Zippy's Kapolei - ‬14 min walk
  • ‪Chick-Fil-A - ‬14 min walk
  • ‪Starbucks - ‬3 min walk

About this property

Embassy Suites By Hilton Oahu Kapolei

Embassy Suites By Hilton Oahu Kapolei offers 180 air-conditioned accommodations with safes and coffee/tea makers. These individually decorated and furnished accommodations have separate dining areas and include double sofa beds. 55-inch LED televisions come with satellite channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

An outdoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 180 individually decorated guestrooms, featuring microwaves and LED televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Don't miss out on the many recreational opportunities, including an outdoor pool, a hot tub, and a 24-hour fitness center. Additional features at this hotel include complimentary wireless internet access, a communal living room, and a banquet hall.
Enjoy American cuisine at Sprigs Grill Restaurant, one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Mingle with other guests at the complimentary reception, held daily. Relax with a refreshing drink at one of the 2 bars/lounges. A complimentary cooked-to-order breakfast is served daily.
Featured amenities include express check-in, express check-out, and complimentary newspapers in the lobby. Planning an event in Kapolei? This hotel has 1200 square feet (111 square meters) of space consisting of conference space and a meeting room. Self parking (subject to charges) is available onsite.
Guests are offered a complimentary cooked-to-order breakfast each morning. A complimentary manager's reception is offered each day.
Sprigs Grill Restaurant - This family restaurant specializes in American cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.
Gyu-Masu - This restaurant specializes in Japanese cuisine and serves lunch and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Happy hour is offered. Open daily.
A complimentary grocery shopping service is offered and room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Free in-room WiFi has a 4-device limit
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Secured, covered self parking on site (USD 40 per night)
  • Limited onsite self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free cooked-to-order breakfast available daily
  • 2 bars/lounges
  • 2 restaurants
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Gyu-Masu
  • Sprigs Grill Restaurant

Things to do

  • 24-hour gym
  • Children's pool
  • Hot tub
  • Outdoor pool
  • Outdoor pool (guest access)
  • TV in common areas

Family friendly

  • Children's pool
  • In-room microwave
  • In-room sofa bed
  • Laundry facilities
  • Living room
  • Mini-fridge
  • Outdoor pool
  • Separate bedroom
  • Separate in-room dining area
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)

Business services

  • 1,200 square feet of conference space
  • Coworking space
  • Meeting room

Outdoors

  • Beach towels
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 7 floors
  • Banquet hall
  • Built in 2017
  • Communal living room
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Double sofa bed

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch LED TV with cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Mini-fridge
  • Restaurant dining guides
  • Separate dining area
  • Wet bar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free long-distance calls
  • Free weekday newspapers
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Living room
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 125 per accommodation (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 75 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Covered self parking fee: USD 40.00 per night (in/out privileges)
  • Pet fee: USD 125 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Long-term renters welcome
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Property Registration Number 911480260000

We should mention

Pool access available from 8:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property
Free in-room WiFi has a 4-device limit
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Embassy Suites Hilton Oahu Kapolei Hotel
Embassy Suites Hilton Oahu Hotel
Embassy Suites Hilton Oahu Kapolei
Embassy Suites Hilton Oahu
Embassy Suites By Hilton Oahu Kapolei Hotel
Embassy Suites By Hilton Oahu Kapolei Kapolei
Embassy Suites By Hilton Oahu Kapolei Hotel Kapolei

Embassy Suites By Hilton Oahu Kapolei Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 721 out of 1002 reviews
Rating 8 - Good. 188 out of 1002 reviews
Rating 6 - Okay. 60 out of 1002 reviews
Rating 4 - Poor. 21 out of 1002 reviews
Rating 2 - Terrible. 12 out of 1002 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

David John

Stayed 1 night in Jan 2026

8/10 Good

Sigrid

Liked: Cleanliness, amenities, property conditions & facilities
Great breakfast, room good
Stayed 1 night in Jan 2026

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities
Big rooms. Great staff.
Stayed 1 night in Jan 2026

2/10 Terrible

Osana Siulepa

Stayed 7 nights in Jan 2026

10/10 Excellent

Benjamin

Stayed 7 nights in Jan 2026

10/10 Excellent

Joni, North Bend

Traveled with family
Liked: Cleanliness, property conditions & facilities
Staff and amenities were great
Stayed 4 nights in Jan 2026

8/10 Good

Edel

Stayed 4 nights in Jan 2026

10/10 Excellent

Rhonda

Stayed 2 nights in Jan 2026

10/10 Excellent

Lalania

Traveled with family
Liked: Cleanliness, staff & service, amenities
Staff was extremely friendly and courteous. Rooms were clean. Housekeeping was done regularly. Breakfast was amazing and well staffed. Will definitely return.
Stayed 6 nights in Jan 2026

10/10 Excellent

Delight

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
The staff are incredibly friendly and welcoming. Breakfast was wonderful and the evening reception was a great touch. We loved the pool! It was so unique with excellent vibes. The only thing i cant give it 5 stars on is cleanliness. (3*) it was really clear a lot if kids went through the pool area or common areas by the end of each day. 😄 overall, awesome and would stay again.
Hot tub near waterfall!
Pool area!
Stayed 4 nights in Jan 2026

10/10 Excellent

Lani

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice quiet location. There were many food options nearby. Breakfast was amazing.
Stayed 3 nights in Jan 2026

10/10 Excellent

Jenifer

Liked: Cleanliness, staff & service, amenities
Excellent staff
Stayed 4 nights in Jan 2026

10/10 Excellent

Mario

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Breakfast was exceptional. Service was great. Veronica was so sweet in suggesting local food places. I would highly recommend this location
Stayed 7 nights in Jan 2026

10/10 Excellent

Lisa

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everyone was kind and helpful. Rooms were clean. Food was excellent.
Stayed 5 nights in Jan 2026

10/10 Excellent

jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Safe location, easy access, will definitely stay again
Stayed 3 nights in Jan 2026

10/10 Excellent

Eric

Stayed 5 nights in Jan 2026

8/10 Good

Alfonso IV Benito

Liked: Cleanliness, property conditions & facilities
Clean room; it’s nice to have hot b/f included in our stay for 9 days plus complimentary evening happy hour. Friendly staff in the dining area & housekeeping.
Stayed 8 nights in Jan 2026

10/10 Excellent

Marcella, Valencia

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
.
Stayed 5 nights in Jan 2026

8/10 Good

lane

Traveled with family
Liked: Amenities, property conditions & facilities
Embassy suites as usual except taxes seem to be a lot more in Hawaii!
Stayed 1 night in Jan 2026

10/10 Excellent

Dana

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
This was a great stay. Breakfast every morning with made to order omelets and numerous hot and cold other food items started the day off perfectly. The staff were all very knowledgeable about area attractions and greeted us at all times of the day and night with a smile and “Aloha.” They also provided us with a map of the island and pointed out great stops along the way. Will definitely stay here again on our next visit to see our son who is stationed there in the US Army.
Stayed 9 nights in Dec 2025

8/10 Good

Alvin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was good except for the bath shower drain which emitted an odor like a backed-up sink for about 5 minutes. Cleared up after a few minutes but still unpleasant experience.
Stayed 2 nights in Jan 2026

10/10 Excellent

Arminda

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast and staff at breakfast were amazing. We paid for a king suite. The room was nice and big. The couch was worn and sloped in the middle. The shower head needs to be replaced cause it shot water it all kinds of directions. The door leading into the bedroom from the bathroom the latch kept getting stuck inside so door wouldn’t close. But otherwise everything else was great. Definitely will be back.
Stayed 4 nights in Jan 2026

10/10 Excellent

SOMPHONE

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Rooms were clean, staff were friendly, lots of shops and restaurants near by, and not too far from the chaos of being in town.
Stayed 3 nights in Jan 2026

8/10 Good

Lorena

Liked: Cleanliness, staff & service, property conditions & facilities
10/10 recommend, so clean and comfy! Phenomenal hospitality and gorgeous breakfast every morning. I can’t wait to go back!
Stayed 5 nights in Jan 2026

2/10 Terrible

Angeleen, Marysville

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
On Thursday night around 7:30 pm I slipped on a banana in the main entry to the hotel. When my husband told the front desk they had total disregard of the incident. I layed on the sidewalk for almost 10 minutes and during that time not one Embassy Suite employee came out to check what was going on. My husband assisted me into the hotel lobby and still the two individuals working the reception area never once came to see if I needed assistance. My husband went back up to the desk and told them again that I was injured and the banana in the entryway needed to be addressed. They said they would take care of it when they had time. I just can’t believe that the reception workers had no cares about my injury. I have pictures of my knee all swollen and also of the entry area where I slipped on the banana. It would be nice for some type of acknowledgment of this incident.
Banana in entryway
Stayed 4 nights in Jan 2026