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InterContinental Kansas City at The Plaza by IHG

4.0 star property

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Photo gallery for InterContinental Kansas City at The Plaza by IHG

Exterior
Exterior
Exterior
Breakfast, lunch and dinner served
Exterior

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
$160
$132 nightly
$160 total
Total with taxes and fees
Mar 1 - Mar 2

Explore the area

View in a map
401 Ward Pkwy, Kansas City, MO, 64112
  • Place, University of Missouri-Kansas City
    ‪10 min walk‬
  • Place, Kemper Museum of Contemporary Art
    ‪14 min walk‬
  • Place, Nelson-Atkins Museum of Art
    ‪16 min walk‬
  • Airport, Kansas City, MO (MCI-Kansas City Intl.)
    ‪30 min drive‬

Room options

View all photos for Junior King Suite with Balcony

Premium bedding, down comforters, in-room safe, desk

Junior King Suite with Balcony

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • 552 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room with Two Double Beds and Plaza View - Lounge Access

Premium bedding, down comforters, in-room safe, desk

Standard Double Room with Two Double Beds and Plaza View - Lounge Access

7.0 out of 10
Good
(2 reviews)
  • City view
  • 455 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 Bedroom (Concierge, 2 Balconies)

Premium bedding, down comforters, in-room safe, desk

Suite, 1 Bedroom (Concierge, 2 Balconies)

  • 760 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for King Suite with Balcony and Plaza View

Combined shower/tub, free toiletries, hair dryer, bathrobes

King Suite with Balcony and Plaza View

  • City view
  • 760 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room

Premium bedding, down comforters, in-room safe, desk

Premium Room

  • 325 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Classic King Room with Balcony

Premium bedding, down comforters, in-room safe, desk

Classic King Room with Balcony

8.4 out of 10
Very good
(57 reviews)
  • 325 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Classic King Room with Plaza View and Balcony

Combined shower/tub, free toiletries, hair dryer, bathrobes

Classic King Room with Plaza View and Balcony

8.8 out of 10
Excellent
(47 reviews)
  • City view
  • 325 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Premium King Room with Sofa Bed and Balcony - Plaza View

Combined shower/tub, free toiletries, hair dryer, bathrobes

Premium King Room with Sofa Bed and Balcony - Plaza View

8.6 out of 10
Excellent
(18 reviews)
  • City view
  • 455 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Classic Concierge King Room with Balcony

Premium bedding, down comforters, in-room safe, desk

Classic Concierge King Room with Balcony

8.0 out of 10
Very good
(4 reviews)
  • 325 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room

Premium bedding, down comforters, in-room safe, desk

Classic Room

8.2 out of 10
Very good
(12 reviews)
  • 325 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Classic Room, 1 King Bed, Accessible (Wheelchair)

Combined shower/tub, free toiletries, hair dryer, bathrobes

Classic Room, 1 King Bed, Accessible (Wheelchair)

  • 325 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Accessible, Balcony (Roll-In Shower)

Room amenity

Premium Room, 1 King Bed, Accessible, Balcony (Roll-In Shower)

8.0 out of 10
Very good
(1 review)
  • City view
  • 455 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Balcony (Plaza View)

Premium bedding, down comforters, in-room safe, desk

Suite, 1 Bedroom, Balcony (Plaza View)

  • City view
  • 942 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Balcony (Plaza View)

Combined shower/tub, free toiletries, hair dryer, bathrobes

Suite, 1 Bedroom, Balcony (Plaza View)

  • City view
  • 760 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Accessible, Balcony (Plaza View)

Room amenity

Premium Room, 1 King Bed, Accessible, Balcony (Plaza View)

8.0 out of 10
Very good
(1 review)
  • City view
  • 455 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Premium King Room with Balcony and Plaza View

Combined shower/tub, free toiletries, hair dryer, bathrobes

Premium King Room with Balcony and Plaza View

9.2 out of 10
Wonderful
(9 reviews)
  • City view
  • 325 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, Multiple Beds, Balcony (Plaza View)

Premium bedding, down comforters, in-room safe, desk

Premium Room, Multiple Beds, Balcony (Plaza View)

7.0 out of 10
Good
(14 reviews)
  • City view
  • 325 sq ft
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Classic Concierge King Room with Plaza View

View from room

Classic Concierge King Room with Plaza View

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • 325 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Queen Room with Two Queen Beds and Sofa Bed - Balcony/Plaza View

Premium bedding, down comforters, in-room safe, desk

Premium Queen Room with Two Queen Beds and Sofa Bed - Balcony/Plaza View

8.2 out of 10
Very good
(34 reviews)
  • City view
  • 455 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Classic Double Room with Two Double Beds, Balcony and Plaza View

Premium bedding, down comforters, in-room safe, desk

Classic Double Room with Two Double Beds, Balcony and Plaza View

8.8 out of 10
Excellent
(33 reviews)
  • City view
  • 325 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for One-Bedroom Suite with Balcony

Premium bedding, down comforters, in-room safe, desk

One-Bedroom Suite with Balcony

10.0 out of 10
Exceptional
(2 reviews)
  • 760 sq ft
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior
Hilton Kansas City Country Club Plaza
  • Pool
  • Pet friendly
  • Free WiFi
  • Restaurant
4.3 out of 5, Excellent, 1,158 reviews
$110 nightly
The price is $132
Feb 8 - Feb 9
Total with taxes and fees
Hilton Kansas City Country Club Plaza

About the neighborhood

Kansas City

With a stay at InterContinental Kansas City at The Plaza by IHG in Kansas City (Sunset Hill), you'll be within a 15-minute walk of Fountain of Neptune and JC Nichols Memorial Fountain. .This hotel is 1 mi (1.7 km) from Kemper Museum of Contemporary Art and 1.1 mi (1.7 km) from Kansas City Art Institute.

What's nearby

  • University of Missouri-Kansas City - 10 min walk - 0.6 miles
  • Kansas City Art Institute - 13 min walk - 0.7 miles
  • Kemper Museum of Contemporary Art - 14 min walk - 0.8 miles
  • Nelson-Atkins Museum of Art - 16 min walk - 0.9 miles
  • University of Kansas Medical Center - 4 min drive - 1.8 miles

Getting around

  • Plaza Tram Stop - 11 min walk
  • Kansas City Union Station - 18 min drive
  • Kansas City International Airport (MCI) - 37 min drive

Restaurants

  • ‪Ruby Jean's Juicery - ‬16 min walk
  • ‪Jack Stack Barbecue - ‬7 min walk
  • ‪The Cheesecake Factory - ‬8 min walk
  • ‪The Fountain Room - ‬15 min walk
  • ‪Winstead's - ‬11 min walk

About this property

InterContinental Kansas City at The Plaza by IHG

Hotel with an outdoor pool, 7-minute walk to Fountain of Neptune
InterContinental Kansas City at The Plaza by IHG offers 371 accommodations with safes and complimentary bottled water. Rooms open to balconies. Beds feature down comforters and premium bedding. Premium cable television is provided. Refrigerators and coffee/tea makers are provided. Bathrooms include shower/tub combinations, bathrobes, slippers, and complimentary toiletries.

This Kansas City hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily.

An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a 24-hour fitness center.
Make yourself at home in one of the 371 guestrooms featuring refrigerators. Your bed comes with down comforters and premium bedding. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.
Be sure to enjoy recreational amenities, including an outdoor pool, a sauna, and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and wedding services.
Grab a bite to eat at American Slang, a brasserie which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Quench your thirst with your favorite drink at the poolside bar. Full breakfasts are served on weekends from 6:30 AM to 11:30 AM for a fee.
Featured amenities include a 24-hour business center, express check-in, and express check-out. Planning an event in Kansas City? This hotel has 29000 square feet (2694 square meters) of space consisting of conference space and 18 meeting rooms. Self parking (subject to charges) is available onsite.
Full breakfasts are available for a surcharge between 6:30 AM and 11:30 AM on weekends.
American Slang - This brasserie serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Oak Room - Overlooking the garden, this lobby lounge serves breakfast, lunch, and dinner. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (USD 26 per night)
  • Covered valet parking on site (USD 32 per night)
  • Onsite parking includes off-street options

Food and drink

  • Weekend full breakfast available 6:30 AM to 11:30 AM for a fee: USD 10 to 20 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant

Restaurants on site

  • American Slang
  • Oak Room

Things to do

  • 24-hour gym
  • Children's pool
  • Outdoor pool
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Children's pool
  • In-room crib
  • In-room refrigerator
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Wedding services

Business services

  • 18 meeting rooms
  • 24-hour business center
  • 29,000 square feet of conference space
  • Computer station

Outdoors

  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator

More

  • 11 floors
  • 2 buildings
  • Ballroom
  • Banquet hall
  • Built in 1972
  • Fireplace in lobby
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch HDTV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per night
Service animals are welcome, and are exempt from fees
Up to 25 lbs per pet
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 30.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Destination fee: USD 11.85 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately USD 10 to 20 per person
  • Self parking fee: USD 26 per night
  • Covered valet parking fee: USD 32 per night
  • Pet fee: USD 75 per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 30.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from June to September
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Fairmont Hotel Kansas City
InterContinental Hotel Plaza
InterContinental Plaza
Plaza InterContinental
InterContinental Kansas City Plaza Hotel
InterContinental Kansas City Plaza
Intercontinental Kansas City At The Plaza Hotel Kansas City
Kansas City Intercontinental

InterContinental Kansas City at The Plaza by IHG Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 550 out of 1064 reviews
Rating 8 - Good. 222 out of 1064 reviews
Rating 6 - Okay. 141 out of 1064 reviews
Rating 4 - Poor. 89 out of 1064 reviews
Rating 2 - Terrible. 62 out of 1064 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

Reviews

4/10 Poor

Mark

Dirty
Stayed 3 nights in Oct 2025

2/10 Terrible

Gregory

Traveled with group
When I called the Intercontinental Hotel in Kansas City to request an early check in when I arrive, I was told that would be fine. However, when I arrived, they had no room for me and offered 3 sub par hotels 30 miles away with no compensation for travel, inconvenience nor apology.
Stayed 1 night in Oct 2025

10/10 Excellent

Chanthina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Yes so im press
Stayed 1 night in Oct 2025

6/10 Okay

Abraham

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Oct 2025

10/10 Excellent

Tim

Stayed 3 nights in Oct 2025

8/10 Good

David

Stayed 2 nights in Oct 2025

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

Nicholas

Stayed 1 night in Oct 2025

10/10 Excellent

holly

Stayed 1 night in Sep 2025

10/10 Excellent

Mitchell

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Sergio

Stayed 3 nights in Oct 2025

6/10 Okay

Richard

Liked: Room comfort
Disliked: Staff & service
rooms are nice. hotel is under-staffed.
Stayed 4 nights in Oct 2025

10/10 Excellent

Ryan

Stayed 1 night in Oct 2025

2/10 Terrible

Jessica

Stayed 1 night in Oct 2025

10/10 Excellent

Mark

Stayed 2 nights in Oct 2025

6/10 Okay

Ashley

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
The food is great. We did have to switch rooms twice. One had gnats swirling everywhere and a weirdly slow-draining sink. The next looked like I was walking in on someone’s used room. The third was the charm. The gal at the front desk checking in and helping sort out our issue had the most irritated affect. I assure you I am no “Karen” and asked very politely for help with our problem without any assumption on anyone’s part. Those issues are not the fault of the receptionist. She felt the need to mention she wouldn’t have given me a dirty room if the computer hadn’t had it marked “clean”. Maybe she had a rotten day otherwise. I don’t know. I likely won’t stay here again. I’ve stayed here before, so it was clearly good enough to stay again. It’s not a bad option. I simply will probably try something else next time.
Stayed 3 nights in Oct 2025

10/10 Excellent

Karin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view, close to plaza, clean room. Very enjoyable stay!
Stayed 2 nights in Oct 2025

6/10 Okay

Kristi

Traveled with family
Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in Oct 2025

10/10 Excellent

Walter

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
High quality in all aspects. View, room, service, lobby
Stayed 1 night in Oct 2025

6/10 Okay

Raymond, Plainfield

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Stayed 2 nights in Oct 2025

6/10 Okay

marisa

Business traveler
Disliked: Cleanliness, property conditions & facilities, room comfort
The water was turned off one morning in the whole hotel so I was not able to shower, flush the toilet or wash my hands. Not good when I had a day of client meetings. At check out, the staff member brushed this off. I also asked for a receipt to be emailed to me and it was never sent.
Stayed 1 night in Oct 2025

2/10 Terrible

Brian, Pacific Palisades

Traveled with family
Disliked: Cleanliness, amenities
Was treated every rudly.by valet park on g attendant - it wasn't clear where to leave car for valet and attendant ruined out check in ti say the least. Joey is his name w lots of tattoos - strongly suggest self work here customer service not important to valets.
Stayed 1 night in Oct 2025

6/10 Okay

Leanne

Liked: Staff & service
Bedding was dirty. Only one employee at the reception after 5:00, which isn’t adequate for a large hotel like this. No answer when you call reception - mailbox full. What would happen in an emergency? Hotel management…hire more people!!
Stayed 3 nights in Oct 2025

10/10 Excellent

Maggie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable beds, clean and spacious room with a great view of the Plaza.
Stayed 1 night in Oct 2025

10/10 Excellent

A. David

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2025