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Ubuntu Palace Hotel

4.5 star property

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Photo gallery for Ubuntu Palace Hotel

Front of property
Reception
In-room safe, desk, iron/ironing board, free WiFi
Restaurant
Family Apartment | Reception

Reviews

4.0 out of 10

Popular amenities

  • Breakfast included
  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
$37
$29 nightly
$37 total
Total with taxes and fees
Feb 27 - Feb 28

Explore the area

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Plot 582 Kasubi Rd, 35, Kampala, Central Region
  • Place, Kasubi Tombs
    ‪12 min walk‬
  • Place, Makerere University
    ‪3 min drive‬
  • Place, Namirembe Cathedral
    ‪3 min drive‬
  • Airport, Entebbe (EBB-Entebbe Intl.)
    ‪40 min drive‬

Room options

View all photos for Family Apartment

In-room safe, desk, iron/ironing board, free WiFi

Family Apartment

  • City view
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Single Room

In-room safe, desk, iron/ironing board, free WiFi

Deluxe Single Room

  • City view
  • 120 sq ft
  • Sleeps 1
  • 1 Queen Bed

View all photos for Deluxe Double Room

In-room safe, desk, iron/ironing board, free WiFi

Deluxe Double Room

  • City view
  • 150 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Twin Room

In-room safe, desk, iron/ironing board, free WiFi

Deluxe Twin Room

  • City view
  • 120 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Double Room

In-room safe, desk, iron/ironing board, free WiFi

Standard Double Room

  • City view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

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Total with taxes and fees
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About the neighborhood

Kampala

When you stay at Ubuntu Palace Hotel in Kampala, you'll be in a state park, within a 5-minute drive of Kasubi Tombs and Makerere University. .This luxury hotel is 1.8 mi (2.8 km) from Namirembe Cathedral and 1.9 mi (3 km) from Buganda Parliament.

What's nearby

  • Kasubi Tombs - 12 min walk - 0.7 miles
  • Makerere University - 3 min drive - 1.4 miles
  • Namirembe Cathedral - 3 min drive - 1.6 miles
  • Rubaga Cathedral - 5 min drive - 2.3 miles
  • The Acacia Mall - 7 min drive - 3.9 miles

Getting around

  • Entebbe Intl. Airport (EBB) - 50 min drive

Restaurants

  • ‪Apple Ice Cafe - ‬3 min drive
  • ‪Kesh Restaurant - ‬4 min drive
  • ‪2K Restaurant - Bakuli - ‬3 min drive
  • ‪Pork Talk - ‬3 min drive
  • ‪Y2K Restaurant - ‬3 min drive

About this property

Ubuntu Palace Hotel

Ubuntu Palace Hotel offers 35 air-conditioned accommodations with safes and complimentary bottled water. 32-inch Smart televisions come with satellite channels.

Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Additionally, rooms include coffee/tea makers and hair dryers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.

Ubuntu Spa has 4 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Make yourself at home in one of the 35 air-conditioned rooms featuring Smart televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries. Conveniences include safes and desks, and housekeeping is provided daily.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. This hotel also features complimentary wireless internet access, concierge services, and a banquet hall.
Enjoy a meal at the restaurant or snacks in the hotel's coffee shop/cafe. Mingle with other guests at the complimentary reception, held daily. Relax with a refreshing drink at one of the 2 bars/lounges. A complimentary English breakfast is served daily from 7:00 AM to 10:00 AM.
Featured amenities include a business center, a 24-hour front desk, and luggage storage. Free self parking is available onsite.
A complimentary English breakfast is served each morning between 7:00 AM and 10:00 AM. A complimentary manager's reception is offered each day.
Ubuntu Palace Hotel has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured self parking on site

Food and drink

  • Free English breakfast available daily 7:00 AM to 10:00 AM
  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception

Things to do

  • Full-service spa

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Lockers
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Turndown service

Business services

  • Business center

Outdoors

  • Garden
  • In a state park
  • Outdoor furniture
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 steps to reach entrance
  • Handrails in hallways
  • Lever door handles
  • Tile flooring in room
  • Upper floors accessible by stairs only

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch smart TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Meal delivery service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board on request
  • Mobile key entry
  • Safe

Policies

Check-in

Check-in start time: noon; Check-in end time: anytime

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 20 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: USD 30

We have included all charges provided to us by the property.

Optional extras

  • Rollaway bed fee: USD 20 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available

We should mention

This property does not have elevators
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 18 years old are not allowed in the spa

Ubuntu Palace Hotel Reviews

Reviews

4.0
Rating 10 - Excellent. 0 out of 2 reviews
Rating 8 - Good. 0 out of 2 reviews
Rating 6 - Okay. 1 out of 2 reviews
Rating 4 - Poor. 0 out of 2 reviews
Rating 2 - Terrible. 1 out of 2 reviews

8.0/10

Cleanliness

6.0/10

Staff & service

8.0/10

Amenities

6.0/10

Property conditions & facilities

Reviews

2/10 Terrible

Dorcas, Maun

Liked: Cleanliness, amenities
I arrived at 4am to be given a room with no hot water. I even paid extra for that early check-in only to be disappointed. I asked several times to be moved to another room and they refused. There was no hot water for 24hrs in my room. It was the most appalling experience as I had a tour at 9am that same day I arrived.The hotel is located in a part of town where you can people preaching in the middle of the night. If you're a light sleeper, its not worth it.
Stayed 2 nights in Feb 2024

6/10 Okay

Rebecca

Stayed 2 nights in Nov 2023