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Tristar Hotel

3.5 star property

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Photo gallery for Tristar Hotel

Front of property
Deluxe Room | Minibar, desk, soundproofing, free WiFi
Deluxe Room | Room amenity
Balcony
Meeting facility

Reviews

6.8 out of 10

Popular amenities

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Business services
  • Bar
  • Laundry

Explore the area

View in a map
Plot 1215 Kabowa Road, Kampala
  • Place, Kabaka's Lake
    ‪17 min walk‬
  • Place, Rubaga Cathedral
    ‪4 min drive‬
  • Place, The Acacia Mall
    ‪9 min drive‬
  • Airport, Entebbe (EBB-Entebbe Intl.)
    ‪38 min drive‬

Room options

View all photos for Executive Room

Executive Room | Minibar, desk, soundproofing, free WiFi

Executive Room

  • Garden view
  • 269 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Room

Deluxe Room | Minibar, desk, soundproofing, free WiFi

Deluxe Room

  • Garden view
  • 215 sq ft
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Twin Room

Twin Room | Minibar, desk, soundproofing, free WiFi

Twin Room

  • Garden view
  • 215 sq ft
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

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About the neighborhood

Kampala

With a stay at Tristar Hotel in Kampala, you'll be within a 5-minute drive of Kabaka's Lake and Buganda Parliament. .This hotel is 1.8 mi (2.9 km) from Rubaga Cathedral and 2.4 mi (3.9 km) from Owino Market.

What's nearby

  • Kabaka's Lake - 17 min walk - 0.9 miles
  • Rubaga Cathedral - 4 min drive - 1.9 miles
  • Uganda Golf Course - 7 min drive - 3.7 miles
  • The Acacia Mall - 9 min drive - 4.6 miles
  • Speke Resort and Conference Centre - 11 min drive - 6.2 miles

Getting around

  • Entebbe Intl. Airport (EBB) - 59 min drive

Restaurants

  • ‪Sky Beach - Freedom City - ‬3 min drive
  • ‪Luwombo Restaurant,Busabala Road. - ‬14 min walk
  • ‪Jacaranda - ‬5 min drive
  • ‪Club Liquid - ‬3 min drive
  • ‪Mr. Tastys - ‬4 min drive

About this property

Tristar Hotel

Tristar Hotel offers 30 air-conditioned accommodations with minibars and complimentary bottled water. Televisions come with cable channels.

Bathrooms include showers with rainfall showerheads, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Make yourself at home in one of the 30 air-conditioned rooms featuring minibars. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries. Conveniences include desks and complimentary bottled water, and housekeeping is provided daily.
Enjoy recreation amenities such as bicycles to rent or take in the view from a garden. Additional features at this hotel include complimentary wireless internet access, concierge services, and barbecue grills.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service. Quench your thirst with your favorite drink at the bar/lounge.
Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. A roundtrip airport shuttle is available for a surcharge.
Tristar Hotel has a restaurant on site.
Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Roundtrip airport shuttle (surcharge)

Food and drink

  • A bar/lounge
  • A restaurant

Things to do

  • Bicycle rentals

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden

Accessibility

  • No elevator

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Free bottled water
  • Minibar
  • Room service

More

  • Air conditioning
  • Desk
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 11:30 AM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

This property does not have elevators

Property is also known as

Tristar Hotel Kampala
Tristar Kampala
Tristar Hotel Hotel
Tristar Hotel Kampala
Tristar Hotel Hotel Kampala

Tristar Hotel Reviews

Reviews

6.8
Rating 10 - Excellent. 0 out of 3 reviews
Rating 8 - Good. 1 out of 3 reviews
Rating 6 - Okay. 2 out of 3 reviews
Rating 4 - Poor. 0 out of 3 reviews
Rating 2 - Terrible. 0 out of 3 reviews

6.8/10

Cleanliness

6.8/10

Staff & service

3.0/10

Amenities

4.8/10

Property conditions & facilities

Reviews

Verified

6/10 Okay

Verified traveler

Liked: Room comfort
Disliked: Property conditions & facilities

Moderate hotel away from main centres

The hotel was reasonable for the price. We'd stayed in three other hotels in Uganda and would not say it was by any means the worst. It did have free internet which was handy although a bit frustrating with a number of router reboots to restore connections. The food menu was extensive in comparison to others we went to but as we only stayed the one night can't vouch for availability on the day. The bed was good with a full mossie net around the bed not that we needed it. Traffic noise was bad during main hours but calmed down at night. This is Africa and a poor part of Africa so don't expect top class service or performance - be prepared to accept lower standards and just enjoy the experience . If you can lower your standards then don't go.
Stayed 1 night in Aug 2017
Verified

8/10 Good

popla

Liked: Cleanliness
Disliked: Amenities
予約が上手く伝わっていない
Stayed 2 nights in Feb 2020
Verified

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Some of the staff were good and attentive even if they moved a little slowly, but the cook was a moron. He/She doesn't know the difference between a cream sauce and tomato sauce on pasta. The cook just prepares whatever food they want and expects you to eat it. The "deluxe" room also has only one working electrical outlet. This is quite impractical for many modern appliances that need to be recharged, The attendant George was very helpful though. Thanks George! Otherwise, this is just another hotel which employs several lazy women with bad attitudes who are "in charge". It's also quite far from the city. It's best to avoid this place
Stayed 3 nights in Nov 2019